We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 238 Krakow hotels

Sheraton Krakow Hotel

5.0 of 5 Hotel   |   Powisle 7, Krakow 31-101, Poland (Stare Miasto)
Hotel amenities
Save Saved
You added Sheraton Krakow Hotel to your Saves list
Sheraton Krakow Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
94%
Ranked #16 of 238 hotels in Krakow
A recent review
5 of 5 stars reviewed yesterday
lionika Israel
  • Reviews (1,044)
  • Photos (328)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (215)
  • Location
  • More
Write a Review

1,044 people have reviewed this hotel

Traveler rating
    711
    272
    43
    10
    8
See reviews for
158
416
70
171
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Israel
2 reviews
5 of 5 stars Reviewed yesterday NEW

The hotel is located 5 minutes walk from the Wawel castle. It is also 1 min from the Vistula river bank. So, I could safely say that the location is just superb. The staff is very friendly and helpful. There is tea coffee facilities in the room which is very convenient. I cannot comment about the food, I ate outside.... More

Was this review helpful? Yes
barrow in furness
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I have just returned from a 4 night break at this great hotel, where we celebrated our Silver Wedding Anniversary. It's in a great location, it's got friendly pleasant staff, A delicious breakfast, a good choice of bars, large clean bedrooms with super en-suite bathrooms. In a fantastic city. I highly rate both this city and this... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 days ago NEW

Lovely hotel, spacious and clean. Roof top bar is fantastic & the beds are huge. Best nights sleep on our holiday. Good parking facilities and fantastic city centre location with good access to the castle & "dragons cave". Only disappointment was the cost, very highly priced given the location.

Was this review helpful? Yes
St. Albans, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just got back from the lovely city of Krakow where stayed at the fantastic Sheraton Hotel. Just a few minutes walk from the Wevel Castle (a little disappointing)and next to the river. Also only about a 15 minute walk from the centre. Room was very comfortable, spacious and clean. Staff were extremely friendly especially one of porters. Breakfast was very... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My wife and I have just returned from 3 nights stay at the Sheraton, Krakow and I thought that I would take the time out to review a fantastic stay in a beautiful hotel. The hotel itself was beautifully presented, spotlessly clean and extremely comfortable. However, what really made the biggest difference to us was the quality of the staff.... More

Was this review helpful? Yes
sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, Fabulous! We are all touched & extremely delighted to receive a feedback like yours. It makes me personally more than proud to work with such a dedicated Team, that is so successful in delivering a great Krakow & Sheraton Krakow Hotel experience. May I on their behalf thank you for recognition, rest assured I will personally pass on... More

Manchester, United Kingdom
Contributor
20 reviews 20 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Business stay for a couple of nights. Quick and easy check in. Room was modern, well furnished and comfortable. However, I guess because I had booked the absolute lowest rate possible via a travel discounter I got a room without an exterior window. The room actually had a window, but this looked out onto the large central atrium of the... More

Was this review helpful? Yes
sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Judith, Thank you sharing your experience with us and for staying at Sheraton Krakow Hotel. I am glad that our comfortable room served you well and that you enjoyed the visit to our casual SomePlace Else sports bar. I believe it would be more pleasurable to enjoy the river or castle views but that is offered when booking higher... More

Gouda, The Netherlands
Top Contributor
68 reviews 68 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is beautifully decorated with nice paintings and drawings of charming Krakow, especially the impressive map behind the reception desk inspired me. I also recall nice wall paintings of the famous churches in the Atrium and gorgeous black and white photograp of Wawel castle in my bathroom. The Sheraton offers what you expect from a Sheraton; excellent service, good... More

Was this review helpful? Yes
sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, Thank you for letting us know how much you have enjoyed the stay at Sheraton Krakow Hotel. We always pay attention to details in the design of hotel interiors, in our services, attitude towards our Guests, even on every single plate with the dish prepared in our kitchen. Wonderful to hear you have noticed & appreciated our efforts,... More

California
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a Great hotel, I was only there for one night. The thing I can say is that they have a great and friendly staff. The rooms are what you'd expect from a Sheraton brand. Rooms are nice, clean and good size. You are not crashing into things like you'd typically do in a European hotel.

Was this review helpful? Yes
sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, Wonderful - it is very rewarding to read your feedback, thank you very much! We truly hope you will return again, spend few enjoyable days more in charming city of Krakow and have a similarly pleasing time with us at Sheraton Krakow Hotel. Until then - safe travels! Best regards, Angela Saliba General Manager Sheraton Krakow Hotel More

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am fond of telling my children, pompous old git that I am, that I am an experienced international traveller. There is however some evidence to support this. I have stayed in Seasons, four of them, Ritzes, carltons of them, Lottes, plazas of them etc. etc. and therefore I have some notion of what constitutes a five-star hotel. Above the... More

Was this review helpful? Yes
sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear James, Thank you for sharing your thoughts with us. It is said that beauty is in the eye of the beholder. We are disappointed that our hotel interiors were not to your liking, but firmly believe, that you found our lovely city of Krakow charming and you will be tempted to visit it once again. Would be a pleasure... More

Australia
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

KRAKOW, POLAND Sheraton Krakow Hotel Powisle 7 KRAKOW, 31-101 Phone: +48 12 662 1000 Arrived at the Sheraton after a long bus trip from Budapest and having slept, or more often not slept, in very uncomfortable beds on a River cruise. The Sheraton beds were beyond blissful and the bathrooms etc very convenient. Breakfast was served in the Atrium and... More

Was this review helpful? Yes
sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, Your feedback sounds like a music to our ears - truly fantastic! 'Blissful beds' - this expression surely reflects the comfort of the best guard to your good night sleep - our famous Sheraton Sweet Sleeper Bed. We are glad it helped to recover after previous sleepless nights and helped to enhance the Sheraton Krakow Hotel experience. Thank... More

Owners: What's your side of the story?
If you own or manage Sheraton Krakow Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton Krakow Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Krakow Hotel

Address: Powisle 7, Krakow 31-101, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Krakow Hotel 5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Expedia, Starwood EMEA, Priceline, Hotels.com, Tingo, Otel, BookingOdigeoWL, Cheap Tickets, TripOnline SA and Venere so you can book your Sheraton Krakow Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Krakow
Krakow Sheraton

328 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (311)
Viewed
Hotel & grounds (69)
Viewed
Dining (38)
Viewed
View from room (28)
Viewed
Room/suite (59)
Viewed
Bathroom (7)
Viewed
Pool/beach area (5)
Viewed
0:33
Videos (1)
Viewed
Other (104)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (4)
Viewed
Dining (5)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Krakow with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Krakow #7 Romantic Hotel in Krakow #9 Luxury Hotel in Krakow #11 Family Hotel in Krakow
Hotel Class
Official Description (provided by the hotel)
Located near Wawel Castle on the bank of Wisla River, Sheraton Krakow Hotel is steps from the most important things in Krakow. ... more   less 
Number of rooms
232

Questions & Answers

Questions? Get answers from Sheraton Krakow Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer