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All 238 Krakow hotels

Sheraton Krakow Hotel

5.0 of 5 Hotel   |   Powisle 7, Krakow 31-101, Poland (Stare Miasto)
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Ranked #18 of 238 Hotels in Krakow
A recent review
5 of 5 stars reviewed 1 week ago
JeffreyGL48 New York City, New York
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1,060 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
New York City, New York
Top Contributor
73 reviews 73 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Club room was great at this low key but high class hotel. Buffet breakfast (included with club room) can't be beat. Club lounge a little sadder than most, but nice enough. Front desk efficient but not all that friendly and accommodating. But still a nice, well-located place. Don't forget your bathing suit. Nice pool with some pretty jazzy massage water... More

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Luxembourg
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This Hotel opened in 2004. Since my first business visit to Krakow in 2006, I have always stayed at the Sheraton, with stays of an average once a year. Great location. The comfort, friendly staff and good food are to be commended. They have remained for the last 9 years at the same standard i.e. excellent. One of the best... More

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sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, You review is a perfect gift for our 10th anniversary! Thank you for the praising words, our Team always pays attention to all the details to make every single stay comfortable & memorable. We all hope that our Guests will leave Sheraton Krakow Hotel feeling that from the moment on there is a permanent mark on the map... More

Fayetteville, North Carolina
Contributor
17 reviews 17 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Sheraton Krakow is a direct affront to the idea that you must stay in cramped quarters when visiting Europe. Room was spacious, breakfast was decent, and the hotel staff were very friendly and helpful. Location was superb - 15 min walk to the city center and literally situated in the shadow of Wawel Castle, the price you spend in taxis... More

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sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, We are very pleased to read your review, thank you very much for the kind words. Our location is indeed very convenient & peaceful. We are very lucky to have the beautiful Wawel Castle beside us and as you have discovered – many of the sightseeing attractions just a stone’s throw away from the hotel. After a long... More

Tours, France
Contributor
11 reviews 11 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

A wonderful hotel and definitely my favourite in Krakow. Although this was my 10th trip to Krakow, I've always stayed here on business but this time extended my stay to take in some sightseeing, so made full use of the concierge facilities who did an exceptional job in reserving all our trips and restaurants. The location is great as it's... More

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sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, We are so delighted to receive such a gratifying feedback from our loyal guest! Krakow - we believe that this is very special place to be! Wonderful that both our beautiful city with various gems worth visiting and our hotel made such a positive impression on you. Thank you for your time in sharing this fantastic review and... More

Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed for 3 days at Sheraton back in the summer of 2012. Hotel is nicely located on the lake, and walking distance from the main square. room was nice, service was also good. There was a nice sports bar at the hotel. I enjoyed staying at this hotel.

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Eglisau, Switzerland
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

For the price you pay for a room, you expect for much better return... The lobby of the hotel is nice and airy, the rooms, although clean need a renovation and up to date furnishings.. There is NO free Wifi, the hotel food prices are high.. Although the location is very good, I would look for another hotel for the... More

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sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, Thank you for your review. Whilst I am pleased to hear you enjoyed our central location, I was disappointed to read that not everything was to your liking. Please note that every year we are enhancing our interiors in order to provide maximum comfort to our guests. We always try to be one step ahead of time –... More

Birmingham, United Kingdom
Top Contributor
84 reviews 84 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed 3 nights and had a great stay. The service was faultless from start to finish. The location is a 5 minute walk and it is right next to the castle. Probably the best Sheraton I have stayed in. Will defiantly use again.

Was this review helpful? Yes 1
sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, Wonderful to read that we ticked all the boxes with you, particularly happy to see the mention of ‘faultless service’. Thank you for sharing this experience! We hope you will return again & have similarly pleasing time with us. Best regards, Angela Saliba General Manager Sheraton Krakow Hotel More

Palm Desert, California
Top Contributor
113 reviews 113 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Sheraton hotel give the weary traveller the security, services and amenities that you expect of a Sheraton hotel. The hotel is very close to the Waval Castle and importantly to the large marketplace. As a result there is ready walking access to the restaurants, shops, and features of the large marketplace.

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sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, This makes lovely reading and entire Sheraton Krakow Hotel Team very much hopes that your next visit will be as successful and enjoyable. Thank you! Best regards, Angela Saliba General Manager Sheraton Krakow Hotel More

Wroclaw, Poland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

If you are going to do a sight seeing in Kraków Sheraton is perfect place to stay over night bacause of all aspects. The location of hotel is best you can imagine, with walking distance to castle and town square which are the first places in Kraków you should visit. In the hotel I would recommend top floor coffee bar... More

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sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, Thank you for the praising words! We are very lucky to have the beautiful Wawel Castle & river beside us and as you have discovered, we are just ‘on the doorstep’ to the most of the city attractions, which are a must to be visited. We hope you will enjoy many more visits to our lovely hotel, strolls... More

Phoenix, Arizona
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Sheraton Krakow is located across the street from the picturesque Vistula River and a short walk from Market Square. Rooms are nicely updated and spacious. The food is very good and the breakfast buffet is sumptuous. The staff was accommodating and helpful. I would stay there again.

Was this review helpful? Yes
sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, Thank you for your fantastic review of your time here in Krakow. I am delighted you had such a great time and I am honored to see you recommending us. I hope you will visit us again some time soon. Best regards, Angela Saliba General Manager Sheraton Krakow Hotel More

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Additional Information about Sheraton Krakow Hotel

Address: Powisle 7, Krakow 31-101, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Krakow Hotel 5*
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Also Known As:
Sheraton Krakow
Krakow Sheraton

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