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Sheraton Krakow Hotel

5.0 of 5 Powisle 7, Krakow 31-101, Poland
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Sheraton Krakow Hotel
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Sheraton Krakow Hotel
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1,130 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sydney, Australia
Top Contributor
190 reviews 190 reviews
189 hotel reviews
333 helpful votes 333 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Location: It is on the river about 20' walk to the Old Town square. About 5' from the Castle. Location is not superb but it is very adequate.It is on the outskirts of the old town. But this is also the best hotel in town, I would highly recommend it to you. Rooms: Very comfortable, spacious, with all the amenities,... More 

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sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear EZT, Thank you for taking the time to write and share your comments with us & TripAdvisor community. We appreciate your choosing Sheraton for your stay in the lovely city of Krakow. Wonderful to read that you find our hotel to be ‘the best in town’, thank you for your kind recommendations. We truly hope you will return to... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Sheraton for one night last August. The hotel is nicely located by the Witsta river and the Wawel castle and is within walking distance to the old city and landmarks. The hotel itself is big and with an imposing central atrium where seats the restaurant. My room which was of good size but uninspiring design was... More 

Was this review helpful? Yes
sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear FabienRomero, We appreciate your sharing this personal experience with TripAdvisor community. Wonderful that you have enjoyed the comfort & welcoming atmosphere of our interiors, there are still many of our facilities & services to be explored – starting from the cocktail in Lounge Bar on the Roof Top Terrace. This one you surely cannot miss when returning to Krakow!... More 

1 review
5 of 5 stars Reviewed 1 week ago

It is a wonderful hotel. All the people who are working are very nice and very helpful. I recommend this hotel to all the business man and to tourists. Thank you very much for your hospitalitiy. Mr. Gun/ dominique

Was this review helpful? Yes
sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Mr. Gun, How wonderful to see the fantastic comments from you, Mr. Gun! More than pleasure for Tomasz Lesniak & myself to be adressed in this generous feedback. We keep our fingers crossed to welcome you back to our hotel many times more. Best regards, Angela Saliba General Manager Sheraton Krakow Hotel More 

London, United Kingdom
Senior Contributor
46 reviews 46 reviews
46 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 1 week ago

A standards Sheraton American business hotel overlooking the Witsta river in central Krakow. The hotel is in a modern building, has no faults and is clean and efficient but despite its futuristic facade, lacks any historic character. . The building is dominated by a large central atrium where the restaurant is situated. My bedroom was of a good size and... More 

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sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Marc, Thank you for sharing your opinion with us. We are delighted you have chosen to stay at Sheraton Krakow Hotel, it seems you have enjoyed the time in Krakow. We truly hope that the warm memories will bring you back to our city of Kings & Queens in not too distant future. Best regards, Angela Saliba General Manager... More 

Cork, Ireland
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my first trip to Poland and the Sheraton was recommended to my by a friend. I was very happy with the hotel, staff location etc. All our trips were arranged with no nonsense by the concierge. Rooms were spacious, a bit stuffy but A/C available. Window didnt open. Bathroom was lovely. Tea Coffee faciliites hit the spot as... More 

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sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, Fantastic news – we are very happy that you enjoyed the stay, which is exactly as it should be. Entire Sheraton Krakow Hotel Team are always pleased to read warm recommendations – thank you for posting such a generous review. We do hope you will visit us again in not too distant future! Best regards, Angela Saliba General... More 

Bedford, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A short break to Krakow was ably assisted with a stay at the Sheraton. All good excepting having to pay £12 for 24 hours internet access whilst visitors to the hotel get it for free! Room was of an excellent standard and staff more than polite and helpful. Breakfast was £20 each when a good comparison could be obtained not... More 

Was this review helpful? Yes 1
sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, Thank you very much for sharing with us your opinion. It is very gratifying to read you found our Team ‘polite & helpful’ and appreciated all their efforts. We believe our guests should start the day with a decent dose of energy, that is we pay a lot of attention to the variety of products offered on our... More 

Oregon
Top Contributor
77 reviews 77 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for vacation in Oct. Great location - walk to everything in Krakow. Nice view from rooftop bar. Not romantic or old style like most Krakow hotels but lots of amenities and full breakfast spread included. Business style hotel decor.

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sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, Thank you very much for your comments refering to your recent stay at Sheraton Krakow Hotel. Indeed, our hotel is ideally located in the embraces of Wawel Castle & Wisla river, with most of the main city attractions easily accessible, within walking distance. Wonderful you have also pointed out our Lounge Bar on the Roof Top Terrace offering... More 

Dublin, Ireland
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

Good hotel with very decent rooms ( albeit very stuffy and warm ) ... Very good pool, and gym and sauna facilities .....very nice bar and food area ( although VERY expensive ). Service from all staff was good EXCEPT for front office - I asked for a late check out and I was happy to pay - they tried... More 

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sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, Thank you very much for sharing your opinion with us. We are all very dissapointed to read about your check out experience. Let me clarify that the late check out is to be paid additionally. We try to be very flexible but may find it difficult when the occupancy is very high and a guest wishes to extend... More 

Leuven, Belgium
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My friend and I stayed in Krakow for a few days as part of a European trip. The Sheraton was a great choice. The staff was extremely accommodating (especially the doorman Jan) and even helped us plan our days. The location was also very good, and only about a five minute walk from the main part of the city -... More 

Was this review helpful? Yes
sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, Thank you for the lovely review, we are all very excited to read that you found Sheraton hotel to be the great choice for the Krakow stay. Particularly fantastic to see the recognition for Jan, thank you on his behalf! Your kind comments are appreciated & future stays are more than awaited! Best regards from Krakow, Angela Saliba... More 

Redwood City, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The modern Sheraton Krakow is located on river's edge very near the heart of the tourist center. The view from the rooftop bar is awesome. Rooms are well appointed and staff is efficient. I would stay here again.

Was this review helpful? Yes 1
sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, We would love to host you again & many times more! Thank you for words of appreciation, this means a lot to entire Sheraton Krakow Hotel Team. We hope you will return to visit on another occasion. Best regards, Angela Saliba General Manager Sheraton Krakow Hotel More 

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Additional Information about Sheraton Krakow Hotel

Address: Powisle 7, Krakow 31-101, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Krakow Hotel 5*
Number of rooms: 232
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Also Known As:
Sheraton Krakow
Krakow Sheraton
Hotel Style:
#4 Business Hotel in Krakow
#8 Romantic Hotel in Krakow
#8 Family Hotel in Krakow
#10 Luxury Hotel in Krakow

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