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Sheraton Krakow Hotel

Travelers' Choice award winner
Powisle 7, Krakow 31-101, Poland
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Sheraton Krakow Hotel
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1,343 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (285)
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GREECE&CYPRUS
Level Contributor
692 reviews
255 hotel reviews
common_n_hotel_reviews_1bd8 1,995 helpful votes
5 of 5 stars Reviewed yesterday NEW

The very last day in Krakow I spent it at the Sheraton and I have to admit everything about this hotel was superb! Since its first hotel in 1937, Sheraton Hotels & Resorts has been a transformative figure in the world of travel remaining true to the values that began their journey 78 years ago. Being a hotel with steady... More 

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Australia
Level Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Unfortunately, my experience was not like a lot of reviews on here. You have to remember that this is one of the most expensive hotels in Krakow and supposedly 5 Star...so for the money we paid (given there are so many other options) we were extremely disappointed. Whilst there were some positives - there were as many if not more... More 

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1 review
4 of 5 stars Reviewed 2 days ago NEW

I would like to thank you so much for serving me by Monika Concierge.She gave me a great tips for Cracow and Restaurants and shopping area.Thank you so much for all her help!!!:)))Next year I will come to Cracow because of her.This year we also came because of her:)She manage our time in the best way we could imagine!!!!She is... More 

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Metro Manila, Philippines
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I recently spent five nights at the Sheraton while on a business trip to Kraków. It meets all the needs of a business traveller. The room was quiet and comfortable. Goof wifi. The location is excellent and staff friendly and helpful. I only had breakfast on one occasion but I really liked the selection, particularly the smoked fish.

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Riga, Latvia
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

The location is great, just on the edge of the old city, an easy walk. The Castle and River views this hotel offers are outstanding and the rooftop bar is even better. The beds are some of the most comfortable I've ever had in a hotel and the service was exemplary.

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sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, Thank you so much for your praising words. We are so glad to read that you enjoyed your stay, from the accommodations to the staff service. We hope you had a wonderful visit to Kraków and we look forward to seeing you for your return visit. Warm regards, Angela Saliba General Manager Sheraton Krakow Hotel More 

Warrington, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a really nice stay at this hotel. The facilities were good and the location is great. My only complaint is that I booked a room on the 24th December 2014 for a stay on 23rd July 2015 and on the request part of the booking form I specifically asked for a double room as the booking said twin/double,... More 

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Melbourne, Australia
Level Contributor
34 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Having spent half my life as a business traveller, mostly with a major multinational and then as a semi-retired small business owner, and now more than 25 as an 'adventure' traveller with my similarly minded wife, I am continually reminded of what can sometimes be rather stark differences in 'what's REALLY important' to many who fall into such groups. Some... More 

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Cramlington, United Kingdom
Level Contributor
81 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here for a weekend-Friday to Monday. The rooms were very specious and clean. The hotel is in an ideal location overlooking Wawen Castle. A great stay with helpful staff. I'd highly recommend a stay here as it is just on the outskirts of Old Town and the walk along the river is an excellent way to get to... More 

Was this review helpful? Yes 1
sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, Thank you for sharing your thoughts on your stay at Sheraton Krakow Hotel. As you noticed, our location at the foot of Wawel Hill and on the river bank is exciting and convenient. Thanks to this amazing neighborhood our guests can enjoy wonderful views from our impressive Lounge Bar & Roof Top Terrace, ideal place to unwind or... More 

Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

A great hotel where staff are friendly and helpful. Nice and clean with better than average rooms. However, the location could be better as it is about twenty minutes walk or 1.5 miles from the city centre. And the breakfast is very expensive, about £15 each!! But, overall this is a better than average hotel.

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Stockholm, Sweden
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband went here working and we came along. We stayed for one week at the club. We had two connecting rooms. The location is very good. Close to Wawel castle by the river. Close to the old town and it seemed closed to everything. The service was fast and efficient. We got help whenever with lots of things. The... More 

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Hotel Review Summarization

What travelers say

  • Wawel castle(15)
  • Very good(10)
  • Breakfast buffet(7)
  • Old town(7)
  • Short walk(5)
  • Great location(3)
  • Club lounge(3)
  • Main square(3)
  • Sports bar(3)
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Bathroom (10)
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Room/suite (76)
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Amenities (83)
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Deluxe Room (44)
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Junior Suite (47)
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Pool (9)
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Restaurants and Bars (105)
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Studio Room (38)
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The Hotel (19)
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Wawel Presidential Suite (97)

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Hotel & grounds (8)
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Dining (7)
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Room/suite (9)
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Bathroom (1)
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Pool/beach area (2)
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Business center/function rooms (2)
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