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All 235 Krakow hotels

Sheraton Krakow Hotel

5.0 of 5 Hotel   |   Powisle 7, Krakow 31-101, Poland (Stare Miasto)
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Ranked #15 of 235 hotels in Krakow
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986 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, UK
Top Contributor
77 reviews 77 reviews
41 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed today NEW

You stay at a Sheraton because you want to know what to expect, and this was no exception. A chain hotel, well maintained, modern in design, a comfortable bed to sleep on and a well equipped bathroom and shower. Acceptable service; standard buffet breakfast; reasonable food (both room service and in the restaurant). The hotel is situated right next to... More

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Swindon, United Kingdom
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed yesterday NEW

Revisited the Sheraton in February. Yet again they didn't fail to please. It was my husbands birthday and the hotel very kindly arranged a cake, which was delivered to our room on arrival. The staff really are a wonderful team, very obliging and professional. Jan, the door steward, in particular, was a wonderful, happy individual, always had a smile on... More

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Rumbeke, Belgium
Contributor
12 reviews 12 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Perfect location to visit the beautiful city of Krakau. The rooms are very nice, but the smell of cigarettes in a non smoking room was not nice. We couldn't get another room. This is the only disadvantage I can tell about this hotel.

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Washington, Michigan
Top Contributor
62 reviews 62 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a great place to stay right on the river with beautiful views and a very short walk to the platz in the center of town. Had a great stay with really nice people. The service is great and the prices are so much lower than the rest of Europe.

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Lancs
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Lovely hotel, nice large room. Excellent breakfast. Would definitely return to this hotel. bar was quite expensive but can be expected in a 5 star hotel. My only moan is we were kept waiting to get our rooms as we arrived early. Obviously not the hotels fault really but was just inconvenient for us when we had kids with us!

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New York City, New York
Top Contributor
52 reviews 52 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We were here for a week for a first trip to Poland and I was blown away by the level of service at this place, especially after just coming from the St. Regis in Rome which was a total disappointment. While the room was a standard one, we had a nice view of the river and castle. The club lounge,... More

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sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, What a charming summary of your stay - could not thank you enough for this splendid comment of yours! We are so pleased that you enjoyed yourselves and that the Sheraton Krakow Hotel Team made you feel so welcome, it was a pleasure to meet you in person. We all find it most rewarding to know that this... More

Belfast, Ireland
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great view from our room - we requested a river view and with weather suprisingly good for time of year this was beautiful. Staff were super friendly, helpful and wanted to do everything to make stay a great one. Sports bar was really good, creating a great atmosphere in what could easily be a very business-type hotel. Location - 10... More

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sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, Thank you very much for the kind feedback and your words of appreciation towards our ‘helpful’ and ‘friendly’ Team. We are frank believers that hotel is much more than just comfortable interiors. The welcoming atmosphere and passionate & warm attitude of our Team members, both these facing our guests and these working behind scenes, really matter and can... More

Montrose, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was excellent , our first visit to Poland. It was our 40th Anniversary there was a bottle of champagne with strawberrys and chocolate in the room on our arrival { very nice gesture} We could not fault the hotel in any way. The staff very friendly and helpful. A prime location overlooking the river 2 minutes from the... More

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sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, Wonderful! I am a great believer in going the extra mile for a special occasion, or actually even two – anniversary and first visit to Poland & beautiful city of Krakow! I am so pleased we could be a party of this celebration and that you appreciated the Team efforts. To be described as '5 star staff' and... More

Boulder City, Nevada
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having never been to Krakow, we booked the Sheraton at the recommendation of our son and were pleasantly surprised. It is a luxury hotel in a superb location. Our room overlooked the Wistula River and when we went up to the roof top lounge, we were able to see the Wawel Castle and many of the church steeples. The hotel... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

After staying in hundreds of hotels all over the world the sheraton krakow hotel is by far the best hotel I have ever stayed in, from the moment we arrived it felt just like home. The concierge were fantastic as we're all the staff that made our stay the best it could be. Located 10 mins walk from the old... More

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Additional Information about Sheraton Krakow Hotel

Also Known As:
Sheraton Krakow
Krakow Sheraton
Address: Powisle 7, Krakow 31-101, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Krakow
#7 Romantic Hotel in Krakow
#8 Luxury Hotel in Krakow
#10 Family Hotel in Krakow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Krakow Hotel 5*
Official Description (provided by the hotel):
Located near Wawel Castle on the bank of Wisla River, Sheraton Krakow Hotel is steps from the most important things in Krakow. ... more   less 
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