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All 238 Krakow hotels

Sheraton Krakow Hotel

5.0 of 5 Hotel   |   Powisle 7, Krakow 31-101, Poland (Stare Miasto)
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Sheraton Krakow Hotel
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Ranked #18 of 238 Hotels in Krakow
A recent review
5 of 5 stars reviewed yesterday
egotz2fly Rockledge, Florida
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1,071 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Rockledge, Florida
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our first stop on a ten day tour of Poland. We were warmly welcomed in the lobby by an outstanding staff. We were very surprised to see a birthday cake waiting for my husband. Thus the reason for our trip. This location is an easy walk to the castle and city center. The breakfast buffet had a nice... More

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Basel
Contributor
17 reviews 17 reviews
10 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Really this hotel could be anywhere in the US. Clean, comfortable but with an American style to it that some may like or hate. But it does everything you want. However, they do have staffing problems on the front desk with usually only one person available. Check takes 30mins as does check out which is not acceptable for this class... More

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Rotterdam, The Netherlands
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Second visit for business, only 1 night stay each visit. Both visit show the same quality standard. Friendly helpful staff, room clean, personally I am not fond of a window overviewing the atrium but it did not cause any discomfort, in case of longer stay choose another room. I used a small meal in the Atrium and staff was very... More

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Poprad, Slovakia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is located closed the river Wisla and app. 5 - 7 minutes by walk from the centre of Krakow. I was in hotel only 1 night, but I must to say - excelent hotel. Staff was friendly and very skills, my room was on 3rd floor, window on river. Room was nice, fully equiped. Restaurant - very tasty... More

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London, United Kingdom
Top Contributor
91 reviews 91 reviews
62 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

I have been to Kraków a few times and in my opinion this is one of the best hotels the city has to offer. Large and roomy. The hotel strikes a very good balance. The roof top bar is the perfect location to kill a few hours with great wifi and a laptop (and a pint). The rooms are nice,... More

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sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, it is very rewarding to read your feedback, thank you very much! You are right - The Roof Top Terrace & Lounge Bar is indeed amazing. I am glad that you enjoyed the stay with us & took advantage of our central location. I hope you will enjoy many more visits to our hotel. Best regards, Angela Saliba... More

Darien, Illinois
Top Contributor
84 reviews 84 reviews
30 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

This Sheraton is very nice to SPG elite members. The room as well as food and service at the Club Lounge is top notch! The General Manager also checked to make sure we are happy at the hotel. Location is close to most of the major attractions and fairly near the train station.

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sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, How wonderful it is to start the day off with a fantastic feedback from a well-experienced guest, Top TripAdvisor Contributor like yourself. I am glad you could enjoy the best that Sheraton Krakow Hotel has to offer, indeed – the Club Lounge with its variety of snacks & nibbles as well as beverages is a real treat! We... More

West Sussex
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Spacious room with enormous bed. However the bath towels were tiny. Great location on the river, a stone's throw from the castle. It's about 15 mins walk to the main square and the Jewish quarter. Great base for exploring. Would stay here again

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sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear ShelleyandMike, What an excellent summary of your stay in Krakow & at Sheraton Krakow Hotel. Entire Team, comfortable Sheraton Sweet Sleeper Beds®, unique views from the roof top terrace, delicious breakfast and Krakow Old Town with attractive sightseeing points – all ready & steady for your next visit! Do not let us wait for too long! Best regards, Angela... More

Amman, Jordan
Contributor
19 reviews 19 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Everything was great at the hotel except that the wifi is not free in the rooms and room service keep knocking the door even if you put "Don't disturb". Also I left my room key in the room to drink coffee downstairs once I back I didn't find the key, and when I asked them, they said they took it... More

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sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, We are all very happy to learn you have enjoyed your stay with us & decided to share it with TripAdvisor community. I would like to clarify a few topics mentioned. Internet connection is available free of charge in all the public areas of the hotel. In rooms – it is to be paid additionally, as per our... More

Johannesburg, South Africa
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel runs like a very good Swiss watch. From setting foot in reception, you have the feeling you belong here. The feeling of a huge lobby where everybody sits around to make use of the free WiFi. I just can not understand why such a high priced hotel feel it necessary to charge for WiFi in your room. Ridiculous!!!!... More

Was this review helpful? Yes 1
sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review

Dear Guest, Thank you for your stay at Sheraton Krakow Hotel and for this great 5-star evaluation on TripAdvisor. Wonderful to read that you felt that ‘ you belong’ here and that our ‘breakfasts are out of this world’. We would love to be your home away from home in Krakow - please keep these warm memories of our hotel!... More

New York City, New York
Top Contributor
76 reviews 76 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Club room was great at this low key but high class hotel. Buffet breakfast (included with club room) can't be beat. Club lounge a little sadder than most, but nice enough. Front desk efficient but not all that friendly and accommodating. But still a nice, well-located place. Don't forget your bathing suit. Nice pool with some pretty jazzy massage water... More

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Additional Information about Sheraton Krakow Hotel

Address: Powisle 7, Krakow 31-101, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Krakow Hotel 5*
Number of rooms: 232
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Also Known As:
Sheraton Krakow
Krakow Sheraton

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