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Chopin Hotel Cracow


Hotel class 3.0 of 5
Ul. Przy Rondzie 2 | (formerly Ibis Chopin Hotel Krakow), Krakow 31-547, Poland
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Reviews you can trust

82% Recommend
4.0 of 5 stars 88 reviews
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4 of 5 stars
Fromstneots   2 contributions
St Neots, Cambs
Mar 5, 2010 | Trip type: Couples

We were warmly welcomed by the reception staff for our three night stay. The staff were friendly, polite and helpful. They dealt with a minor problem regarding our room very promptly and efficiently and it was no trouble for them. The room was clean and well presented albeit somewhat small but then we have had a lot smaller in Paris... more

Management response from
chopinCracow, manager

Dear guest, thank you very much for the feedback about your stay at our Hotel. We always appreciate the comments of our visitors, as it helps us to improve the quality of our service. We would like to apologize for any inconveniences regarding the tobacco smoke. As our reception adjoins the hotel bar, a few guests smoking at the bar...

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3 of 5 stars
South1   11 contributions
Winchester, United Kingdom
Feb 19, 2010 | Trip type: Solo travel

Overall this hotel is good value for money and is a decent 3 star European hotel. It is ideally located for the main train/coach station which you can walk to in around 20 minutes or catch a tram from outside the hotel which takes minutes. My first night was disrupted by some unruly students who made lots of noise until... more

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4 of 5 stars
cazrac   2 contributions
Yorks uk
Jan 10, 2010 | Trip type: Friends getaway
1
person found this review helpful

We sayed at the chopin with two other couples and was pleased with the level of service offered by the staff who where very obliging the rooms were clean and comfertable. We used both the bar and resturant which was resonable in cost, although the restuarent menu was limited. The hotel is located 20minutes walking distance from the main square... more

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5 of 5 stars
Jam980   1 contribution
Edinburgh
Dec 3, 2009 | Trip type: Couples

Fantastic choice of hotel.Firstly,arrangement of airport transfer through email,even though not booked directly with hotel.Taxi driver affiliated with hotel awaiting us at airport and gave us a small explanatory tour through city-no extra charge for his time as price was set by hotel. On arrival at hotel,welcome very friendly and helpful.Receptionist enquired if transfer was okay.Tourist booklet and city map... more

Management response from
chopinCracow, general manager

Dear guest, Thank you for your very positive and extensive comments about our Hotel. We have forwarded your feedback to our employees as it gives them additional appreciation and motivation for their work. We are very pleased that we could provide you a pleasant and successful stay in Cracow. We hope that we can welcome you again at Chopin Hotel...

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3 of 5 stars
powwowAngus   4 contributions
Angus
Nov 29, 2009 | Trip type: Friends getaway

Had a great weekend at the Chopin with friends. It's a 15 minute walk from the centre but felt safe all the way. Trams are available just outside if you prefer. The rooms were small but very clean and had everything we needed. Bar prices were very reasonable at 7pln for a glass of wine. Less than £2.00 Can highly... more

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4 of 5 stars
WenJam   1 contribution
Scotland
Nov 10, 2009 | Trip type: Couples

Myself and my fiancee stayed at this hotel for 5 nights at the begining of nov. We booked the flights and hotel last minute and checked with this site on the reviews for this hotel and it seemed good. We arrived at half 9 ish from the airport to find the reception girl very nice and welcoming. The room was... more

Management response from
chopinCracow, Hotel Management

Dear Guest, Thank you for taking the time to give us feedback about your stay. All reviews help us to identify our guests’ needs. We are glad that we have made your stay in Chopin Hotel nice and satisfactory. We hope that we can welcome you again at Chopin Krakow. Yours sincerely, the Hotel Management.

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3 of 5 stars
Ewa_Z   8 contributions
Warsaw
Oct 12, 2009 | Trip type: Business

I travel to Chopin repeatedly for business (company policy). Rooms are nice and clean and colorful - which is nice. Location is quite good - 20 minutes walk to the Old Town, and 10 min by tram / 40 min walk to Kazimierz - that's where the party is:). Those distances, however, are "far away" as for Krakow standard. Chopin... more

Management response from
chopinCracow, General manager

Dear Guest, We would like to thank you for taking the time to give us feedback about your stay. All reviews help us to identify our guests’ needs. We deeply regret and apologize for any trouble that you may have experienced. As we are constantly working on improving the quality of our services, we forwarded your comments to the relevant...

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4 of 5 stars
jeffcarBristol   9 contributions
Bristol
Sep 23, 2009 | Trip type: Friends getaway

We stayed here for 2 nights , Pre arranged airport pick up direct with the Hotel , Well worth doing . Te Area itself is very safe and clean there are Tram Stations based right beside thje hotel and Travel itself is very cheap . Rooms where very clean and Tidy , The Breakfast Buffet is excellent value we did... more

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5 of 5 stars
vi   17 contributions
london
Aug 24, 2009 | Trip type: Family

We were very pleasantly surprised by this hotel. We arrived early and enjoyed a relaxing drink in the bar and our room was soon ready ahead of schedule. We stayed in a very attractive, recently refurbished room on the third floor and thought it very good value for money. Lovely bathroom and all exceptionally clean. Breakfast was substantial and comfortable... more

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3 of 5 stars
jessanj   2 contributions
London
Aug 4, 2009 | Trip type: Solo travel
1
person found this review helpful

The Chopin Hotel is a 3 star hotel, part of the Vienna International Hotels chain. Having stayed at the Angelo Hotel in Prague and being quite impressed by the standard of the Vienna International Hotels, I had high hopes for the Chopin. I had booked 4 nights there in July. I got to Krakow Train Station and the hotel is... more

Management response from
chopinCracow, manager

Dear guest, We would like to thank you for taking the time to write such a detailed report about your stay. Not many guests take the time to do so. We are therefore especially thankful for your comments as they are extremely valuable for improving our services and internal processes. We would like to assure you, that we never use...

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Chopin Hotel Cracow Also Known As

  • Chopin Hotel Krakow
  • Hotel Chopin Krakow
Address: Ul. Przy Rondzie 2 | (formerly Ibis Chopin Hotel Krakow), Krakow 31-547, Poland
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