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Chopin Hotel Cracow

Ul. Przy Rondzie 2, Krakow 31-547, Poland
Hotel amenities
1 room 1 adult
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Chopin Hotel Cracow
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626 Reviews from our TripAdvisor Community

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Barry, United Kingdom
1 review
4 of 5 stars Reviewed today NEW

Even before my trip to Krakow, the hotel staff were very helpful in arranging a taxi from the airport and even advising on what trips they can arrange for me. True to their word, I arrived at the airport departures and there was a taxi driver holding up a card with my name on it. The driver transported us to... More 

Helpful?
Thank richard975
Bristol
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

On arriving at reception, we were greeted with free local speciality snacks and vodka as the hotel was rebranding that day. The warmth of the welcome seemed totally genuine and exceeded our expectations - a proud honesty that was refreshing, and offers of help in any way to make our stay memorable. The welcome here ( and also in Starka... More 

Helpful?
Thank ShireladBristol
Oxford, United Kingdom
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The address of this hotel when we booked was Old Town Krakow. This is not correct, it is not IN the Old Town but outside it, close to a major road. However, it is very convenient, as it was only two tram stops from the outskirts of the Old Town (15 mins walk), a tram ride costs about 50p, and... More 

Helpful?
1 Thank eurilla
GMChopinCracow, General Manager at Chopin Hotel Cracow, responded to this review

Dear Guest It is a big feast for us that you spent some time with Chopin Hotel Cracow. We are very glad that you made your journey with us and you appreciated our staff hospitality. We are working hard every day to be more like your house from morning till end of a day. We have also tea&coffee facilities in... More 

Pattaya, Thailand
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

I had to go to Krakow on very short notice for business. In 10 minutes the reception staff managed to reserve and confirm me a room via email traffic the day prior to departure. Once I arrived late around 2200 hours, after check-in it was still possible to have a delicious full dinner at the restaurant/bar. Staff is speaking fluently... More 

Helpful?
Thank STEFAN D
GMChopinCracow, General Manager at Chopin Hotel Cracow, responded to this review

Dear Stefan D, First of all we would like to thank you for your amazing review!  Your positive comments are a big prize for us and solid motivation for the future. We are glad that you appreciated our good location near to the Old Town and big public transportation hub. Your words about our staff politeness and good choice... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 17, 2015 via mobile

Nice hotel and lovely location. Breakfast was excellent but careful if you don't want to put on weight. Staff was helpful and there was language problem. Train tram and bus in walking distance. Taxi is reasonably priced if you want quick personal transport.

Helpful?
Thank Champbob
GMChopinCracow, General Manager at Chopin Hotel Cracow, responded to this review

Dear Guest, I am very thankful that you took time to share with us your opinion. It is pure pleasure to read your kind words about Chopin Hotel Cracow. It is nice to know that hard work and dedication we are putting in to make sure our guest have the most comfortable stay is noticeable. I am glad that you... More 

London, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 30, 2015

We spent 4 days at the Chopin.I found it to be extremely efficently run with friendly staff, and a good choice of breakfasts We all missed not having tea and coffee making facilities in our rooms,hence my comment "nearly excellent" though the coffee for breakfast was first class. A few people have been a bit sniffy about the view but... More 

Helpful?
Thank Melvyn S
GMChopinCracow, General Manager at Chopin Hotel Cracow, responded to this review

Dear Melvyn S. I want to thank you very much for finding a time to write you comprehensive feedback about our hotel. I am very happy that we met your expectations with rich variety on breakfast. We are preparing it from fresh and tasty products. Also I am very glad that you enjoyed our service. As you mentioned our staff... More 

Brighouse
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed November 28, 2015

Had a lovely 4 night stay at the Chopin. Rooms very clean and well maintained. The staff friendly and very helpful. The breakfast was good with plenty of choice. The only thing was that the hot water wasn't hot enough to make a decent cuppa. There were also no tea making facilities in the rooms so bear that in mind... More 

Helpful?
Thank Eve44Brighouse
GMChopinCracow, General Manager at Chopin Hotel Cracow, responded to this review

Dear Guest, I want to thank you for time which you spent to writing your review about Chopin Hotel in Cracow. I am glad that you appreciated our good location near to public transportation hub which bring you in few minutes to Cracow Old Town. Your positive words about our staff politeness and good choice of restaurant menu gave us... More 

Belfast, United Kingdom
Level Contributor
183 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed November 6, 2015

The hotel is located a short walk, or a 5 minute taxi drive from the centre. Unfortunately our room looked out over a busy roundabout and the traffic noise seemed to go on all night so was a little annoying. The hotel from the outside seems to date from the old Communist era and looks rather grey and spartan but... More 

Helpful?
Thank John A
GMChopinCracow, General Manager at Chopin Hotel Cracow, responded to this review

Dear Guest, First we want to thank you very much for finding a time to write you comprehensive feedback about our hotel. We are very sorry that our hotel didn’t met all your expectations. As you mentioned we are located near to the city center and public transportation hub which gave opportunity to our guest to reach their destination points... More 

London
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 30, 2015 via mobile

Stayed here for three nights it was ok room was small but clean bathroom was same tiny bath no good if you are tall arrived late tried to get room service as said in the hotel directory it was available until midnight and it was only 10.45 but rang several times no answer eventually rang reception told room service finished,... More 

Helpful?
Thank LondonJcp
GMChopinCracow, General Manager at Chopin Hotel Cracow, responded to this review

Dear Guest, thank you very much for writing us your opinion about our hotel. It is nice to read that you enjoyed cleanliness of our rooms and excellent service at the bar. We would like to inform that our restaurant is open every day from 12:00 noon till 11:00 p.m. Room service is available in the same hours. Bar is... More 

Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 29, 2015

Stayed here with a buddy of mine during our backpacking trip through europe. Was very good for the price and rooms were moderately clean. Check in was easy enough and hotel is a 15 minute walk to the Mall and 20 minute walk to the historic center. We enjoyed ourselves here and like I said the price was great for... More 

Helpful?
1 Thank ishmael a
GMChopinCracow, General Manager at Chopin Hotel Cracow, responded to this review

Dear Guest, We are grateful that you took time to share your opinion about Chopin Hotel Cracow. It is pleasure to hear that you enjoyed our clean rooms and great location in short walking distance to Old Town. Our Hotel always want to offer a highest quality for a best price. We hope to welcome you again in Chopin Hotel... More 

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