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All 235 Krakow hotels

Chopin Hotel Cracow

3.0 of 5 Hotel   |   Ul. Przy Rondzie 2, Krakow 31-547, Poland
Hotel amenities
Chopin Hotel Cracow

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Ranked #83 of 235 hotels in Krakow
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Defendershaz Washington, United Kingdom
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388 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
Washington, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have just returned from a 3 day trip to Krakow. This hotel was excellent for it only being three stars. Our room was cleaned the three days we were there. Coffee and tea making facilities in the room,free safe and a TV if you decided not to do any more walking. The breakfast is good providing you like continental... More

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Holywood
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was a very pleasant Hotel. Its clean and tidy, and very convenient to the tram station. Three zlotties or 40p is all it costs to take you too the Old Town; or you can walk there in about 15min. The rooms are quite small and a bit basic, and the TV channels are limited, but with free wi-fi you... More

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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 weeks ago

Great staff, lovely breakfast and pleasant room. A mile walk from the town centre which kept the price down and gave me a lovely morning/evening stroll to tourist centre of Krakow! If I visit krakow again will be staying here. One of the nicest hotels I have stayed in on my travels in Europe.

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GMChopinCracow, Dyrektor generalny at Chopin Hotel Cracow, responded to this review

Dear Guest, Thank you so much for your fantastic review. Your comment really made my day! I shared your opinion with the team. Everybody is happy that you appreciated our service, breakfast and room. Your opinion is very important for us and gives us a lot of motivation to continue our daily work and to cause our Guests will be... More

Newark, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Prompted by the last review/complaint we felt it necessary to try and set the record straight. We stayed 3 nights last week at a great price. Our room at the front was not remotely small and was beyond expectations. All staff were friendly and helpful, restaurant and bar good, as was breakfast except that like every other european hotel you... More

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Omeath, Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Rooms are smaller than a kennel ! And a can of dog food would be better for breakfast ! I'm not fussy but this place is a dump stay clear . There is plenty of hotels the same price in the city centre that are much better .

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GMChopinCracow, Dyrektor generalny at Chopin Hotel Cracow, responded to this review

Dear Guest, Thank you for your time spending for sharing with us your feedback. Because in this period we haven't received similar comments, we are very sorry, that you had such impression. If you only had informed us about your feelings immediately we would be able to react and find the solution. We hope during your next visit in Cracow... More

Wexford
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for four nights last June. To be honest the only reason I selected this hotel was for the very reasonable price, I wasn't expecting much. However, the hotel was immaculate - our room was spotless and well decorated and the bed was super comfy. We had a bed and breakfast package and this did not... More

Was this review helpful? Yes 2
GMChopinCracow, Dyrektor generalny at Chopin Hotel Cracow, responded to this review

Dear Madam, Your opinion really made our day! I am very glad that we surprised you positively and quality of our service compare to price was good for you. Our goal is to make our Guests happy and achieve high Guests’ satisfaction. I shared your feedback with the team. Everybody is happy that you enjoyed your stay with us. I... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel during a school trip. It had been the best out of 3 (other two were rated respectively 3 and 4 stars). The hall and the overall design is pretty. There are 2 big and fast lifts but stairs are not practical to move between the levels. Rooms are not too large but are very well... More

Was this review helpful? Yes 1
GMChopinCracow, Dyrektor generalny at Chopin Hotel Cracow, responded to this review

Dear Guest, First of all we would like to thank you for your feedback. It is a pleasure to hear that you enjoyed the stay in our hotel and liked our design. Thank you for your helpful comment on our dinner offer what will help us to work on it. We thank you as well for your positive feedback on... More

Newcastle, United Kingdom
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 7, 2014 via mobile

Very clean hotel...staff were lovely and very helpful,rooms were small but that wasn't a problem.The only thing letting this hotel down is breakfast...the cereal tasted very cheap,the bacon was fatty and mostly burnt,the boiled eggs all had green circles inside them because they had been boiled far too long...the coffee was terrible and one morning they cleared the breakfast away... More

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GMChopinCracow, General Manager at Chopin Hotel Cracow, responded to this review

Dear Guest, First of all, I would like to thank you for your feedback. Please let me assure you that the most comfortable and satisfactory stay of our guests remains our constant concern. I sinceraly regret that we could not fulfil all your expactations during your stay with us. Please let me assure you that all your remarks according to... More

Contributor
15 reviews 15 reviews
5 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed February 27, 2014 via mobile

This hotel is a bit of a walk for the old town attractions but a pleasant 20 minute walk that said its old the rooms are very very small the beds are very hard the pillows are very flat and I really don't get the double bed with two single quilts breakfast is great and plentiful noise levels are high... More

Was this review helpful? Yes 1
GMChopinCracow, General Manager at Chopin Hotel Cracow, responded to this review

Dear Guest, Thank you for staying with us and thank you for your feedback which help us to improve the quality of our customer service in future. I am really sorry that the accommodation did not meet your expectations. Your remarks regarding to the room are very valuable for us. If only you had brought your complain immediately to our... More

Carmarthen, United Kingdom
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 15, 2014

Very efficiently run hotel!!! Breakfast was well stocked whatever time you went down, with a large selection and good choice. You can book tours and taxis through the hotel at great prices and with great service. There is a free sauna to take advantage of, free internet and wifi. There is a lovely masseuse on site, my boyfriend and I... More

Was this review helpful? Yes 1
GMChopinCracow, General Manager at Chopin Hotel Cracow, responded to this review

Dear Guest, First and foremost we would like to take this opportunity to thank you for staying with us and for taking yourself the time to share your opinion about our hotel. Guest comments such as yours are a vital factor in monitoring our performance and enabling us to provide better services, where applicable, on future visits. We are very... More

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Additional Information about Chopin Hotel Cracow

Also Known As:
Chopin Hotel Krakow
Hotel Chopin Krakow
Address: Ul. Przy Rondzie 2, Krakow 31-547, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#71 Family Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chopin Hotel Cracow 3*
Official Description (provided by the hotel):
The 3-star Chopin Hotel is located in the centre of Cracow, opposite the Cracow Opera and in walking distance to shopping and financial centres, the Central Railway Station and the Old Town. Easily accessible by public transport or by car, the hotel is the perfect choice for city tourists and business travellers. All rooms are air-conditioned and equipped with wireless internet access, prices include breakfast buffet and free entry to the fitness studio. ... more   less 
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