Typical Holiday Inn Express, staff was nice and helpful. Almost all staff spoke English. Bar and resturant area was good, food was ok. Good location to explore Krakow and surrounding area (Auschwitz, Salt Mines ect). Easy drive to/from airport 15-20 min, 10 minutes to "old town" by cab. Beware smoking is allowed everywhere in Poland. more

The hotel is about a 30-40 minute taxi journey from the airport and is in the middle of a residential and industrial neighbourhood leaving you feeling a bit isolated. Check in was speedy with friendly staff. The room was clean and to the standard you would expect from a HIE, the only complaint would be the bed was not very... more

Just returned from a 2 night stay in HIX. This hotel is comfortable, clean and modern. Breakfast is basic, we did not eat in the evening however we were advised food was not very good. This hotel clearly caters for business customers, not tourists. They do advertise a shuttle bus which is cheap, however it leaves the hotel at 8.15am,... more

Spent 3 nights here recently, and although not in the town center itself it was only a short taxi ride away. Staff were friendly and recommended a great restarunt (pod william) which we visited several times. Rooms are what you would expect, basic but functional and had all we needed for a few nights stay. Breakfast wasnt great so passed... more

I stayed here with the Cosmos tour group for two evenings in September 2009. The rooms are quite nice. They are spacious and have hairdryers and a tv with some limited English channels. The room was clean and the bathroom quite spacious also. The service staff were helpful, although there was only one person serving many people so I waited... more

We ended up at the Holiday Inn Krakow with no reservation due to a change in our itinerary. We figured we could expect a decent place at a well known chain. Instead we got a big disappointment. The rooms are extremely small, even for European standards. It almost feels like a hostel. There was trash left in the trash can... more

Like previous customers I agree that this hotel is clean and comfortable, the staff are helpful and friendly. The breakfast is fine but have to agree with comment on Polish sausages. Otherwise cereal, breads, fruit, cheese meat etc. are all fine an average continental breakfast. The offering in the restaurant for dinner though is very poor and too expensive. This... more

Very cheap and comfortable. Not the best breakfast I have had (don't look at the polish sausages or you won't be able to stomach anything else!) Secure parking. Easy to get around from here with a car. more

Stayed in this hotel while on a Cosmos Tour. The hotel itself wasn't too bad although thelocation was a long way from the town. Food served was appalling! As one of our fellow travellers put it 'you wouldn't pay 50p for this ......... in London" more