I cannot fault this hotel, it is a 4 star hotel and fully justifies its 4 stars, I have stayed at other so called 4 star hotels that simply cannot compete. The hotel is opposite Wawel castle, about a 10 walk to the old town and about 20-25 mins to the train station. The hotel is clean and modern, the... more

For a brief business trip (the sort where you don't really have time or energy to do much sightseeing), the Novotel was a good bet. The staff were consistently friendly and the choice of food in the restaurants was perfectly adequate for the time I was there. My only tourist thing was to visit Auschwitz on the Sunday when I... more

A nice clean basic hotel approx 10 mins walk to the main square which is lovely. Very comfy beds ! We had a view of the castle from our room. Visited Auschwitz which is a must ! Use krakowshuttle for collection from the airport and the visit to Auschwitz. They were excellent always on time and really helpful and friendly... more

The Novotel Centrum is a clean, efficient, comfortable hotel within 10 minutes of the centre. Staff are extremely helpful and friendly and food excellent. Cross the very busy road at the crossing and go under the river bridge to walk to the centre, or turn left out of the hotel and left again and use the underpass about 100 yards... more

This stay was from 3 to 8 April, though we have stayed many times at this hotel. It is of modern construction, looking out towards Wawel Castle and sits almost on the river. It is two stops on the tram (about 5 minutes) from the historic centre. As Krakow grows in popularity as a tourist destination, the main square gets... more

My partner brought me here for my birthday and we had a great time. When we arrived at the hotel it was bright and welcoming. The staff were very friendly and immediately welcomed you. When we went to our room we were very pleased with it as it was spacious, bright and clean. They had a beautiful birthday cake waiting... more

This hotel shares a building with it's cheaper cousin the Ibis. We were able to find a good deal on their website so we upgraded to the Novotel for a 3 night visit to Krakow. Our room had a great view of the river and the castle. That alone was worth staying here. But most rooms overlook the nearby cross... more

Just returned from a 3 night break in Krakow,for a friends 40th,had a great time there,the hotel is ideal for what we required,we arrived slightly early ,at first we were told we cuoldnt check in until 2pm,we arrived around 12,but after a quick check by the helpful Karoline at reception,she found 2 rooms ready for us,1st time iv stayed in... more

If you a planning on catching the train from the airport to Krakow Glowny (the main train station) you may want to catch a taxi or the tram from there. As it’s quite a lengthy walk. The tram stop is right outside the hotel. The hotel is in a good position over looking the water & Wawel Castle. There is... more