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Novotel Krakow Centrum

#40 of 248 Hotels in Krakow
Certificate of Excellence
Ul. Tadeusza Kosciuszki 5, Krakow 30-105, Poland
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Novotel Krakow Centrum
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896 Reviews from our TripAdvisor Community

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Traveler rating
    397
    408
    75
    13
    3
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196
272
59
170
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (896)
  • Mar-May only
    (239)
  • Jun-Aug only
    (305)
  • Sep-Nov only
    (203)
  • Dec-Feb only
    (149)
All months
Harrow, England, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel was excellent in every way. It is situated on the bank of the River Vistula and has a lovely view of Krakow Castle. The rooms were huge - 2 x 6' beds and still room to spare. Very clean. The restaurant was excellent, bar food good and service great. Only to happy to put things right if something... More 

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San Diego, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel. It has a great breakfast! It's easy access to all the Krakow sites (walking). The front desk staff was very helpful in getting us a tour of Auschwitz/ Birkenau, and helped us with anything we needed.

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Marlboro, New Jersey
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This Novotel was a nice hotel and was located just out of the old city. The rooms were large, good beds, and a large bathroom. Breakfast was OK. My only suggestion would be for the hotel to have additional English language TV stations (besides BBC and CNN) and to provide a magnifying make-up mirror in the bathroom.

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5 of 5 stars Reviewed 6 days ago NEW

What really matters about an accommodation includes free wi-fi,a comfortable room,a smart location,and of course a group of staff members that shows its interest for your wellness.Let's be real,usually hotels' restaurants are not the greatest,but this one was an unbelievable surprise at each bite.Ewelina was our waitress(please trust me and ask for her),she's adorable,able to give you the right advices... More 

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Bingley, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Travelled as part of a Riviera Travel group and stayed three nights. Arrived before midday and, to our surprise, the room was ready. A decent sized room with an easily used shower over bath,tea/coffee making facilities and a small fridge. We dined in the hotel restaurant on the first night and were so happy with the service, food and price... More 

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solihull
Level Contributor
389 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 275 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife, I and 15 yr Son had prebooked Krakow Centrum via my LECLUB Accor at £245 for 2 nights including our breakfast and found our Executive Suite (Queen size bed, separate sofa bed, table and chairs,2 TV's, plenty of clothes spaces) excellent, The only difference to our Accor hotels on the way was there was no free drinks in... More 

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Kavala, Greece
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I always look for the Novotel brand and this one does not disappoint. Bright, comfortable public areas and a spacious well appointed room. The view from our room over the river to the castle was spectacular. Breakfast fine as usual. The central historic area is a moderate walk away - which at Christmas along the river in the snow to... More 

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Opava, Czech Republic
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel Novotel is located near to city centre and Wavel castle. The beds were very comfortable, the rooms large, the bathrooms modern and clean and well-stocked with good toiletries. The free wifi is available within the hotel. Breakfast buffet is adequate. Hotel has very good wellness and pool.

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Iwona K, Kierownik recepcji at Novotel Krakow Centrum, responded to this review

Dear Dusan 1987, Thank you for your objective feedback regarding your recent visit with us. Guest satisfaction is our number-one goal and it sounds like you truly recommend Novotel Kraków Centrum. We are very happy to hear you enjoyed our exquisite location and nice rooms. Thanks again for sharing your experience and we hope to see you again soon. With... More 

Chesterfield, United Kingdom
Level Contributor
60 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 1 week ago

Within walking distance of the city centre and the main attractions. Rooms were a good size, with enough space to live out of open suitcases. The shower was excellent, although the air conditioning didn't work. The pillows were possibly the worst I have come across. Breakfast was hectic: staff just about keeping up with clearing tables for the next guests.... More 

Was this review helpful? Yes
Iwona K, Kierownik recepcji at Novotel Krakow Centrum, responded to this review

Dear David D, Thank you for taking the time to review our hotel. We appreciate your business and look forward to assisting you the next time your travel plans bring you back to Kraków! Warm regards, Iwona Karwacka Front Office Deputy Manager Novotel Kraków Centrum h3372-fo@accor.com More 

Hotel Review Summarization

What travelers say

  • Very good(13)
  • Wawel castle(7)
  • Old town(7)
  • Main square(5)
  • Tram stop(5)
  • Breakfast buffet(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Hotel & grounds (33)
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Dining (3)
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Pool/beach area (6)
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Other (76)

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Pool/beach area (1)
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Hotel & grounds (5)
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Dining (4)
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Other (16)
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