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Novotel Krakow Centrum

4.0 of 5 Ul. Tadeusza Kosciuszki 5, Krakow 30-105, Poland
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Certificate of Excellence 2014
Novotel Krakow Centrum
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Novotel Krakow Centrum
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765 reviews from our community

Traveler rating
    333
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    70
    11
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
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  • Polish first
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  • Russian first
  • Spanish first
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  • Any
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    (189)
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    (203)
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

Really nice, clean hotel with big rooms and friendly helpful staff. The pool was not as big as in the photos and the water-boiler in the room turned out to be rotten and green inside, but other than that really nice. And it was not su much "centrum", it was 15-20 minutes of walking to get to the centrum.

Was this review helpful? Yes
Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed in this hotel myself, my partner and 11 year old child, the hotel is spotless, trendy, food is delicious, and has amazing choice for breakfasts, staff couldnt do enough for us and always smiling, they all spoke perfect english too. The hotel has apple mac pcs in the lobby which my daughter loved and free wifi throughout the... More 

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Edinburgh, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This is a great modern hotel with extremely helpful staff. I didn't have a lot of time to be a tourist but their guidance was great. Its also not too far from Wavel Castle and you can have a lovely walk along the river if the weather was good.

Was this review helpful? Yes
Iwona K, Kierownik recepcji at Novotel Krakow Centrum, responded to this review

Dear Joanne, Thank you very much for taking your time to describe your stay at Novotel Krakow Centrum on TripAdvisor. I wish to assure I will pass your comments to the entire team for them to be aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback is our greatest reward – thank you. Sincerely,... More 

Nuremberg, Germany
Top Contributor
57 reviews 57 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

we were here only for one night and I was quite satisfied with the service. Reception and lobby are very beautiful. The staff helpful and attentive. Since we were to leave the hotel early in the morning before breakfast time they prepared us breakfast boxes. Rooms are spacious and beautiful, bathroom as well, not one of those narrow and small... More 

Was this review helpful? Yes
Iwona K, Front Office Manager at Novotel Krakow Centrum, responded to this review

Dear Guest, I would like to take this opportunity to thank you for sharing your opinion with others and with us! We always strive to provide the most satisfying stay to our guests, and are always pleased to hear we have met their expectations. Your opinion is very valuable to us, and gives us the motivation to constantly improve the... More 

Espoo, Finland
Top Contributor
55 reviews 55 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

The front desk service was excellent. Effective and friendly. Thanks to all of them! We stayed in an Executive Suite, which was spacious and clean. There was even one window with a view to Wawel Castle. This hotel is located within walking distance from the Old Town and it was also easy to take a tram in front of the... More 

Was this review helpful? Yes 1
Iwona K, Front Office Manager at Novotel Krakow Centrum, responded to this review

Dear Guest, Thank you very much for your praising comment. It serves for the best reward for our daily efforts to meet our guest expectations. I am very happy that you had a wonderful stay and I will surely pass your lovely words to Front Office Team, for them to be aware how efficiently they contribute to our guest’s satisfaction.... More 

Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Two mums & daughters on mid term break - hotel was perfect we had two interconnecting rooms with double beds in both. Service great - friendly and helpful staff. Super value and great location beside Wawel Castle and a lovely 10 mins walk to main market square - HIGHLY RECOMMEND!

Was this review helpful? Yes 1
Iwona K, Front Office Manager at Novotel Krakow Centrum, responded to this review

Dear Guest, Thank you for the charming comment. We feel very happy you have chosen Novotel Kraków Centrum for your stay in the beautiful city of Krakow and are proud to read “Perfect hotel in great location & fantastic value with very friendly staff!”. Your words are the greatest reward for efforts taken to make our Guests feel like home.... More 

Ennis, Ireland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Can not say enough good things about this hotel - the staff are totally amazing what they don't have on hand they get for you in moments, they a courteous at all time and extremely helpful. Hotel is central and food is very good. Tip get the hotel to book your taxis as booking direct with driver can be quite... More 

Was this review helpful? Yes 1
Iwona K, Front Office Manager at Novotel Krakow Centrum, responded to this review

Dear Guest, Thank you for the pricing and charming appraisal! We feel honored you have chosen Novotel Kraków Centrum for your stay in Royal City Of Krakow and proud to read we met your expectations being at your service from check-in till check-out and even longer. Your appreciation and recommendation will be shared with our Team and will surely serve... More 

Helsinki, Finland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here a couple of times on business in the city, as it is in a very good location, and always find a good customer service attitude combined with clean and comfortable rooms that are of a good size. On this occasion I also used the hotel restaurant a couple of times for both breakfast and dinner and... More 

Was this review helpful? Yes 1
Iwona K, Front Office Manager at Novotel Krakow Centrum, responded to this review

Dear Guest, First of all thank you for your nice comment, regarding your stay and employees at Novotel Krakow Centrum, you have kindly posted. We always strive to provide the most enjoyable stay to our guests, and are always pleased to hear we have even exceeded their expectations. Thank you again for your confidence in our ability to serve you.... More 

Bialystok, Poland
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is very decent hotel for stay in Krakow. We ahve had two rooms with a view on Wisla river and Wawer castle. I strongly recommend rooms with this scenery. Very professional and exceptionally helpful people in the reception. Hotel is situated close to main turistic attraction of Krakow.

Was this review helpful? Yes 2
Iwona K, Kierownik recepcji at Novotel Krakow Centrum, responded to this review

Dear Guest, Thank you very much for your pleasant comment on TripAdvisor. I am very happy you liked our Superior rooms with a view on Wawel Castle. Thank you for kindly mentioning about professional and helpful staff at the reception, It will be a pleasure to share your remarks with entire Team as a positive comment like yours is the... More 

Lichfield, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have recently returned from a weekend in Poland. This hotel is excellent! The location is perfect for exploring Krakow. We found our room very clean and modern and well presented. The food was excellent in the restaurant and very reasonably priced. We found all the staff so friendly and helpful we couldn't fault them. The pool and jacuzzi was... More 

Was this review helpful? Yes 2
Iwona K, Kierownik recepcji at Novotel Krakow Centrum, responded to this review

Dear Guest, Thank you for the succinct and charming appraisal! We feel honored you have chosen Novotel for your stay in Krakow and proud to read we met your expectations being at your service. Thank you for mentioning friendly service and our recreation service, which is exccelent bonus free added to the reservation. Your recommendation is highly appreciated, we wish... More 

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Additional Information about Novotel Krakow Centrum

Address: Ul. Tadeusza Kosciuszki 5, Krakow 30-105, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Krakow Centrum 4*
Number of rooms: 198
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Also Known As:
Novotel Krakow Centrum Hotel Krakow
Accor Krakow Centrum
Krakow Novotel
Hotel Style:
#17 Business Hotel in Krakow
#22 Luxury Hotel in Krakow
#30 Family Hotel in Krakow
#31 Romantic Hotel in Krakow

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