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Novotel Krakow Centrum

#52 of 247 Hotels in Krakow
Certificate of Excellence
Ul. Tadeusza Kosciuszki 5, Krakow 30-105, Poland
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Best prices for: 1 room 1 guest
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Novotel Krakow Centrum
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Novotel Krakow Centrum
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789 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Southend-on-Sea, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed today NEW

Just returned from a very moving short break to Krakow in Poland. The Novotel hotel is very comfortable and within walking distance of the main areas. Only stayed on a bed & breakfast basis. Breakfast was good. The staff are very friendly and helpful. I stayed with a tour group visiting the local landmarks

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Macclesfield, United Kingdom
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

the hotel is a very nice hotel for the price - the sauna pool and hot tub are a welcome after a lot of walking and bike riding in this lovely city - the breakfast is very nice too and varied - a couple of minor points is that our room 556 the carpet is a little dated and there... More 

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Hyderabad, India
Top Contributor
58 reviews 58 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 7 nights at the end of march. As Company for paying for me, I did not look at the bill. The breakfast was good. I really liked the fish. The rooms were clean and TV channels are average as most of them are in Polish. Bathroom design is different and there is no tub if you... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

My daughter and I stayed here for 3 nights over Easter. The hotel is very clean throughout, the spa facilities are very good. We did not eat breakfast but did have some meals in the restaurant and room service. We had an issue the first time we ate in the restarant but this was fully resolved to our satisfaction and... More 

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Iwona K, Kierownik recepcji at Novotel Krakow Centrum, responded to this review

Dear Jett M, Thank you for choosing Novotel Kraków Centrum to spend this Easter special time. It sounds like a lovely stay, we are very happy you enjoyed your holiday here in Kraków. Entire Team here takes the lovely feedback of yours as the biggest award for all their efforts, thank you, very much appreciated! When it comes to an... More 

Athens, Greece
Top Contributor
55 reviews 55 reviews
45 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent hotel, next to the river, very close to the Wavel tower, with comfortable, spacious rooms, polite staff, very good breakfast, nice indoor pool and fully equipped gym. We had a room overlooking the river and the show was great. The only drawback is that many of the city center (about 20 minutes walk), but transport by tram is good... More 

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Iwona K, Kierownik recepcji at Novotel Krakow Centrum, responded to this review

Dear Guest, Thank you for such a fantastic recognition. We do appreciate the time you have taken to let us hear of your delightful experience. I can not disagree with you - view from the room overlooking the Wawel castle and the Wisla river is just wonderfu! Thank you for kindly indicating this great advantage of our hotel. It is... More 

Aberdeen, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is in an ideal location, about a ten minute walk from the main square,also on the main tram route. Very pleasant and helpful staff, excellent restaurant and bar staff, particularly Gregor (GRZEGORZ) who we had a good banter with. It is a Hotel I would recommend and return to.

Was this review helpful? Yes 1
Iwona K, Kierownik recepcji at Novotel Krakow Centrum, responded to this review

Dear Echt, Thank you for such a fanstastic recognition. Sounds like you had a great stay with us! We do appreciate the time you have taken to let us hear of your delightful experience staying in Novotel Kraków Centrum. I am pleased to note you enjoyed your stay so thoroughly from convenient location of our hotel, fantastic Novo2 Launch Bar... More 

glasgow
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good location, 10 minute walk to main square. Staff very helpful and pleasant. Good price for room and food. Rooms were average, but plenty of toiletries and mini bar. Breakfast was okay, nothing special. Jacuzzi was good, swimming pool was cold. Enjoyed my stay, would return and would recommend.

Was this review helpful? Yes 1
Agnieszka J, Kierownik recepcji at Novotel Krakow Centrum, responded to this review

Dear Guest, Thank you for taking the time to share your opinion about Novotel Kraków Centrum with TripAdvisor community. We always strive to provide the best superior service - satisfied client is our best reward! Naturally I will pass your comment regarding the swimming-pool to the technical department. We truly hope to welcome you back to Novotel Krakow Centrum and... More 

Istanbul, Turkey
Top Contributor
68 reviews 68 reviews
40 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 11, 2015

It was my first visit to Krakow. Location of the hotel is very central and you can get to the centre on foot. Most of the historical places are very easy to reach. Service in the hotel is very nice. The staff is very helpful, warm and the most important thing is they are smiling. The room was OK, breakfast... More 

Was this review helpful? Yes 1
Agnieszka J, Kierownik recepcji at Novotel Krakow Centrum, responded to this review

Dear Endruhe, Thank you for your charming comment! Sounds like a perfect hotel. We feel very happy you have choosen Novotel for your first visit to the Royal City of Kraków. I will surely pass your excellent feedback about 'very helpful, warm, hard working and smilling' staff. Thank you for kindly pointig our central location, close to the Wawel castle... More 

Maidstone, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 11, 2015

wanted a decent quality hotel at a good price well located, this hotel does the lot. Pleasant walk to the castle and the City Square, overlooking the river and the castle itself. Clean and modern, plenty of friendly and helpful English speaking staff. Excellent food, choice of drinks. Great value for a 4* hotel.

Was this review helpful? Yes 1
Agnieszka J, Kierownik recepcji at Novotel Krakow Centrum, responded to this review

Dear Bob, Thank you so much for this wonderful comment. Your opinion about our restaurant is very important for us and we will pass it to the manager of our Novo Square Lunch Bar. The whole F&B department takes a special approach to every gest and every meal. Thank you also for the appreciation of our localization, just a stone... More 

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