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All 236 Krakow hotels

Novotel Krakow City West

4.0 of 5 Hotel   |   Al. Armii Krajowej 11, Krakow 30-150, Poland (Formerly Novotel Krakow Bronowice)
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Novotel Krakow City West
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84%
Ranked #66 of 236 hotels in Krakow
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
tgois Cottbus
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  • Reviews (379)
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379 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Cottbus
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hotel is very good, with good staff. It fulfills the expectations you have from a novotel. Hotel is far from the city centre, that's why it is not so expensive, but has frequent bus connections to the centre, so it's still good to visit the city. The hotel offers, twice a day, a free shuttle to the centre and back.... More

Was this review helpful? Yes 1
NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

Dear Guest Thank you very much for your valuable feedback and I am pleased that you had a pleasant stay at Novotel Krakow City West. I have carefully noted your comments regarding the shuttle pick up from the Old Town and the ineffective air conditioning. I am happy to note that both the issues were rectified and would like to... More

Buckinghamshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW

Immaculate hotel, everything you need. Staff all speak English and are very friendly and helpful. Taxi to Square varies (all depends if the driver realises you are a tourist and rips you off) cheapest £3, most expensive £6. Recommend booking one at reception and not using the ones waiting outside. Great hotel, this is the second time we have stayed.

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

Dear Guest Thank you very much for reviewing Novotel Krakow City West and giving us a 5 Star rating. My team and I are delighted to have you stay with us for a second time and pleased to note that once again you enjoyed your stay with us. Hope to have the opportunity to welcome you in the future and... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

A first for Tripadvisor perhaps? A review prior to staying in the hotel. This is more about our family expectations and our excitement to be having our first family vacation in years. After falling on difficult times, due to a redundancy we as a family have found things, let's say "a bit of a struggle", as I'm sure many families... More

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Belfast, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Whilst a little out of town, a 20 min walk will take you into city centre. The hotel was very clean and staff friendly. We ate dinner a few times and found it a little pricey although quality excellent. A small indoor pool came in useful in the evenings for children bored of sightseeing.

Was this review helpful? Yes 1
NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

Dear Guest Thank you for taking the time to review Novotel Krakow City West. WE are delighted with your positive comments and particularly pleased to note that your found the hotel clean,the team friendly and the children were able to use the Pool and outdoor garden facilities. Furthermore, thank you for your feedback regarding the Novo2's excellent quality. Hope to... More

Turku, Finland
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located some 4 km from the Old Town, but the public transport connections there are reasonably good. The rooms are spacious and well maintained. Views from the rooms on uppermost floors are splendid. The breakfast is excellent and the staff polite and efficient.

Was this review helpful? Yes
NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

Dear Guest Thank you for choosing Novotel Krakow City West and for your great comments. I am delighted to note your satisfaction particularly with regards to our generous Buffet Breakfast and politeness of the team. Positive comments such as yours are very motivating for us to exceed our guest's expectations and continually improve. Thank you once again and we do... More

Antipolo City, Philippines
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was on a business trip to visit bnp poland. This is a nice hotel offering breakfast and is walking distance from the bank. Rooms were clean with aircon and heater with bath tub hot and cold shower cable tv and a mini ref. Breakfast had many choices of cheeses breads and fruits as well as ham scrambled eggs and variety... More

Was this review helpful? Yes
NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

Dear Joel Thank you for choosing to stay with Novotel Krakow City West and for your review. I am pleased to note your satisfaction and particularly happy that you enjoyed the generous Buffet Breakfast spread. Look forward to welcoming you back once again in the near future. Sincerely Nitin Bhatia General Manager More

Wells, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Booked to stay here with the family for 3 nights while travelling through Poland and Again Novotel came up trumps,A very Friendly Clean and Happy Hotel,,we always stay Novotel where we can and this one was so cheap with swimming pool and spa,,we thought when booking we were going to be disappointed,,,,,,,,,,we were not ,Thankyou Novotel for a wonderful comfortable... More

Was this review helpful? Yes
NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

Dear Guest Thank you for posting your 5 star review regarding your recent stay at Novotel Krakow City West. My team and I are extremely happy to note your satisfaction with the hotel with special mention about our great team, our pool and spa facilities and excellent value for money offers on accommodation. We appreciate your positive comments and hope... More

larnaka
Top Contributor
60 reviews 60 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

An excellent Novotel Hotel in Krakow. Great sleeping quality Rooms are extremely big and clean with a mini bar and a safe Bathroom is big and the towels are changed every day. Fantastic view from the window. 3 elevators make your life easier without waiting at the lobby excellent staff there for you to help you. They speak English fluently.... More

Was this review helpful? Yes 1
NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

Dear Guest Thank you very much for your 5 star review of Novotel Krakow City West. I am pleased to note your satisfaction in every aspect of your stay and your review is testimony of our commitment to give our guests a memorable experience. My team and I look forward to the opportunity to welcome you in the near future... More

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Additional Information about Novotel Krakow City West

Address: Al. Armii Krajowej 11, Krakow 30-150, Poland (Formerly Novotel Krakow Bronowice)
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Krakow City West 4*
Reservation Options:
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Also Known As:
Novotel Krakow Bronowice Hotel Krakow
Accor Krakow Bronowice
Krakow Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#7 Best Value Hotel in Krakow #24 Business Hotel in Krakow #27 Luxury Hotel in Krakow #31 Family Hotel in Krakow #73 Romantic Hotel in Krakow
Hotel Class
Official Description (provided by the hotel)
The Novotel Krakow City West is a 4 star hotel conveniently close to the centre of Krakow. Complimentary WiFi internet and conference rooms for up to 350 people will help your business trip run smoothly. For a relaxing break, we offer the largest rooms in town with air conditioning and satellite TV for your comfort. The hotel is just 15 minutes from the airport with onsite parking and a free shuttle bus to and from the city centre. Enjoy our restaurant, bar, indoor swimming pool, sauna and casino. ... more   less 
Number of rooms
304

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