We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Krakow City West

#65 of 250 Hotels in Krakow
Certificate of Excellence
Armii Krajowej 11 Street, Krakow 30-150, Poland (Formerly Novotel Krakow Bronowice)
Hotel amenities
Book on
TripAdvisor
in partnership with
Trusted partner. We work with AccorHotels.com to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Novotel Krakow City West
View Map
Add Photo Write a Review

729 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Montcuq, France
Level Contributor
59 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I spent just one night on Novotel Krakow, en route to CR from Poland. Though not on the centrum, it is still conveniently located, there are several buses to the centre right from the street outside. By the way do not hesitate to spend even if just 30' walking in the center, it is nice, relaxing and very well kept,... More 

Helpful?
Thank marcpointcom
1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

6 of us booked 3 rooms for 2 nights, rooms were spacious, clean and tidy. You get value for money, staff are very helpfull and speak english. If I come to Krakow again, would definitly consider staying here!

Helpful?
Thank JozoGr
Nottingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Novotel Krakow City West for four nights recently; had a great time and would highly recommend this hotel. The room was lovely and cleaned every day, there was also tea and coffee making facilities. We were on the seventh floor and it was very quiet. The staff are very pleasant, welcoming and extremely helpful. The food... More 

Helpful?
1 Thank Annatha2014
London, England, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Very nice and clean hotel, located not too far from the city centre, free transfers to the main city centre, swimming pool and sauna included, I thought that breakfast was bit too pricey but than I realised that kids eat for free so it was a fair deal, very good customer service

Helpful?
Thank Lukasz Z
Oslo, Norway
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A recommended stay, nice big rooms and close to the center and business area. Recommend the hotel for anyone who doesn't want to spend top much, but wants a quality bedroom, bathroom, lunch and dinner at hand.

Helpful?
1 Thank RobinKs2
Nicosia, Cyprus
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

We stay at Novotel Krakow City West for 4 nights in December 2015. We booked one family room. The room was quiet big with one king sized bed and one sofa bed. The bed matress was very good but i cannot say the same for the sofa bed matress. Bathroom was as expected. The personnel was very polite and friendly.... More 

Helpful?
1 Thank Theodora P
Manager O, Dyrektor Operacyjny at Novotel Krakow City West, responded to this review

Dear Theodora, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

A TripAdvisor Member
4 of 5 stars Reviewed December 30, 2015 via mobile

We have stayed here at the Novotel City West for an after Christmas break. I must say we are very impressed! The staff are all very plesent, welcoming, very helpful and brilliant at conversing in English. Bar prices are good...very good for a city hotel bar. A couple of drinks with two good sized bar meals comes to about 84... More 

Helpful?
2 Thank A TripAdvisor Member
Manager O, Operation Manager at Novotel Krakow City West, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

London, United Kingdom
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 18, 2015

Although a 20 minute walk from the City Centre, we found this hotel really most pleasant When we return to Krakow we will happily stay there again. We were greeted by a young Polish reception trainee who was exceptional in meeting our needs. He gave us a lovely room but when we decided we needed a bath not shower he... More 

Helpful?
Thank David P
Manager O, Operation Manager at Novotel Krakow City West, responded to this review

Dear David, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 17, 2015 via mobile

Great clean and modern hotel. Nice fresh and clean rooms. Nice bar and great choice at breakfast. £31 per night for a family of 4 was unbelievable value. Location is just a short taxi ride from the main square. We have no negative things to say at all.

Helpful?
Thank Patrick S
Manager O, Operation Manager at Novotel Krakow City West, responded to this review

Dear Patrick, We very much appreciate your comments regarding your stay at the Novotel Krakow City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

216 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (189)
Viewed
Bathroom (17)
Viewed
Room/Suite (44)
Viewed
Hotel & Grounds (19)
Viewed
Dining (8)
Viewed
View from Room (16)
Viewed
Pool/Beach Area (1)
Viewed
Other (84)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (11)
Viewed
Dining (3)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Krakow hotels
Novotel Krakow Centrum
#37 of 250 in Krakow
4.5 of 5 stars 1,117 reviews
Ibis Krakow Centrum
#90 of 250 in Krakow
4.0 of 5 stars 268 reviews
Kleparz
Ibis Krakow Stare Miasto
Ibis Krakow Stare Miasto
#75 of 250 in Krakow
4.0 of 5 stars 603 reviews
Show Prices
Show Prices
Show Prices
Hotel Galaxy
#32 of 250 in Krakow
4.5 of 5 stars 843 reviews
Qubus Hotel Krakow
#35 of 250 in Krakow
4.5 of 5 stars 1,077 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay