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All 235 Krakow hotels

Novotel Krakow City West

4.0 of 5 Hotel   |   Al. Armii Krajowej 11, Krakow 30-150, Poland (Formerly Novotel Krakow Bronowice)
Hotel amenities
Novotel Krakow City West

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Ranked #67 of 235 hotels in Krakow
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 days ago
I H Almere, The Netherlands
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360 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bratislava, Slovakia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed with this property 2 nights on last weekend and it was very good decision to book this place! Staff is professional, nice big room, delicious breakfast … I can highly recommended this place to everyone who is travelling to Krakow. Stan SUGAR

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Ljubljana, Slovenia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I spent two nights in the hotel. I had the conference in the center of the town. The hotel was clean, WiFi worked well even in the 8th floor. The hotel also has the parking space, which is payable for extra (1 day 10 €). There is a bus station in the front with buses which actually stick to the... More

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NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

Dear Guest Thank you very much for your feedback about your stay at Novotel Krakow City West. My team and I are happy that we met your expectations and you particularly mentioned about the cleanliness and the team's kindness in your review. Thank you once again and hope to welcome you in the near future. The team and I would... More

Zanzibar, Tanzania
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for business twice. Free wifi was adequate for business, but inadequate if you want to watch videos etc (I don't). Rooms are clean, modern and comfortable with free mineral water and a small fridge. Sauna is good (but managers - please put a water-cooler in sauna area; no water in a sauna is a health problem, and encouraging people... More

Was this review helpful? Yes 3
NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

Dear Guest Thank you for your feedback about your recent stay at Novotel Krakow City West. I am particularly delighted about your positive comments on the cleanliness and breakfast and I would like to also acknowledge your comment about the leisure facilities. Your valuable feedback will help us in adapting our procedures to enhance guest satisfaction and I thank you... More

Dublin, Ireland
Top Contributor
245 reviews 245 reviews
174 hotel reviews
344 helpful votes 344 helpful votes
4 of 5 stars Reviewed 3 weeks ago

LOCATION & ATTRACTIONS NEARBY *** Novotel Krakow City West (formely known as Novotel Bronowice) is situated approx. 3 km from the city centre, close to few business centres. It is not that bad with communication as there is bus stop nearby and it's not that expensive to take a taxi to the centre. HOTEL OVERVIEW *** Building itself it's quite... More

Was this review helpful? Yes 2
NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

Dear Guest Thank you for reviewing Novotel Krakow City West here on Tripadvisor. For a seasoned traveler and a loyalty club member as yourself, i am delighted that your overall perception of the hotel was positive, from the product to the service rendered to the value for money factor. My team and I look forward to welcoming you once again... More

Kiev, Ukraine
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 4, 2014

Hotel is big and decorated in modern style. Advantages: - big rooms with new furniture; - perfect bathroom with all needed stuff; - tasty food and plenty of choices; - a free bottle of mineral water; - located: 5 minutes from the bus stop and a 15 from the tram; Disadvantages: - located is far from center (but it is... More

Was this review helpful? Yes 1
Nitin B, General Manager at Novotel Krakow City West, responded to this review

Dear Guest Thank you for rating your recent stay with Novotel Krakow City West 5/5. We very much appreciate the positives you experienced at the hotel, from the large room size, to the bathroom amenities and the food and beverage offer. I would further like to add that apart from public transport options, the hotel also operates a complimentary shuttle... More

Lancashire
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 17, 2014

stayed at City West for 5 nights at end of July 2013...... Hotel was lovely and clean and very friendly, didnt think much of restaurant menu but bar menu was nice. would defiantly stay there again. hotel provided a free taxi morning and evening into the town centre

Was this review helpful? Yes 1
Nitin B, General Manager at Novotel Krakow City West, responded to this review

Dear Guest Thank you for posting your feedback about your stay at Novotel Krakow City West. I am happy to note that the hotel met your expectations in terms of staff freindliness and cleanliness. We are constantly making changes to our Food and Beverage offer and I am pleased to advise that we will soon be offering a more modern... More

Arlington, Virginia, United States
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 19, 2014

Visited with family and it was an extremely affordable option for us. Not too far from old town center. There is a free shuttle provided by the hotel which was nice because finding a parking spot in old town is just about impossible. If you take a cab it's not expensive maybe 10 Zloty Pool was terrible but hey you... More

Was this review helpful? Yes 2
Nitin B, General Manager at Novotel Krakow City West, responded to this review

Dear Guest Thank you for feedback about your recent stay at Novotel Krakow City West. We are delighted that you and your family had a pleasant stay with us and found the hotel to be excellent value for money and the services rendered by the team were to your satisfaction. I would also like to acknowledge your negative comment about... More

Warsaw, Poland
Contributor
13 reviews 13 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 5, 2014

It has to be said that the exterior of this hotel is one of the most drab and uninspiring I have ever seen. It looked particularly depressing in the gloomy weather of Krakow at New Year. That aside, there are many positives to this hotel which I all list below. Positives. 1. The staff. Very friendly, very kind and welcoming.... More

Was this review helpful? Yes 5
Nitin B, General Manager at Novotel Krakow City West, responded to this review

Dear Guest Thank you for posting your comprehensive feedback about your stay at Novotel Krakow City West. I am glad to hear that you were happy with the recently moderninsed interiors, the friendly services rendered by the team and our value for money Buffet Breakfast and the hotel location. I have noted your feedback about the pool area and would... More

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Additional Information about Novotel Krakow City West

Also Known As:
Novotel Krakow Bronowice Hotel
Novotel Krakow Bronowice Hotel Krakow
Accor Krakow Bronowice
Novotel Krakow
Krakow Novotel
Address: Al. Armii Krajowej 11, Krakow 30-150, Poland (Formerly Novotel Krakow Bronowice)
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in Krakow
#24 Business Hotel in Krakow
#30 Luxury Hotel in Krakow
#38 Family Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Krakow City West 4*
Official Description (provided by the hotel):
The Novotel Krakow City West is a 4 star hotel conveniently close to the centre of Krakow. Complimentary WiFi internet and conference rooms for up to 350 people will help your business trip run smoothly. For a relaxing break, we offer the largest rooms in town with air conditioning and satellite TV for your comfort. The hotel is just 15 minutes from the airport with onsite parking and a free shuttle bus to and from the city centre. Enjoy our restaurant, bar, indoor swimming pool, sauna and casino. ... more   less 
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