As a family of four we stayed here for 5 nights at the begining of January. This is a bland disappointing hotel. Overall cleanliness was of a high standard .Interaction with all non front desk staff was also pleasant. The front desk staff however were rude, disinterested and misformed . We particulary disliked the 'hawkers' that hung around the lobby... More

Not sure why this is considered a 5 star hotel (if it still is) but anyway.....I digress. Hotel is clean, comfortable and in a very good location. Close to everything. My rate was around 80 Euros a night, which did not include breakfast but there are a bunch of good and cheap cafes around. There may be cheaper hotels or... More

Our travel agent recommended the Holiday Inn (we had never been to Krakow before) and we were pleased. The hotel was very nice and the staff was helpful. And we really liked the location. It is a VERY short walk to Old Town, but avoids the hassles of staying right in Old Town. While other hotels are fancier and have... More

I never fully understood the reason what the 5 stars rating stands for really till I have arrived to the Holiday Inn in Krakow city center, managed by Mr. Yossi Wircer and his fabulous staff. Now that my stay has unfortunately ended, I came up with the 5 main reasons to this picky little question: 1. The location - one... More

We spent 3 weeks in Poland in September 2011, 1 week being spent in Krakow, The reception staff were extremely polite and spoke perfect English, when we arrived in our room, we were delighted at the standard, everything was perfect, from decor to facilities. We were fortunate to have an executive room, so fluffy dressing gowns were provided, also slippers.... More

Got this at a great price and stayed there for 3 nights end of jan. The room was a little on the small side but otherwise everything you could ask for, our view was nothing to write home about, but its in the middle of a city, what do you expect? Location was super 5-10 mins walk away to the... More

We decided to spend the night in this 5* as a treat during our last night in Krakow. We were previously in the Rezydent Hotel (even closer to the market square than this one) and it was a 3*, but of 4* quality. The Holiday Inn didnt even feel like a 3*. It was disgusting. When I saw the room... More

Visited Holiday Inn Krakow City Centre this month on a short weekend break with our best friends. Location is just perfect for exploring the beautiful city. Rooms were spotlessly clean and spacious; all mod cons even a new flat screen tv. Good value at the bar too - staff are very welcoming and friendly. Would definitely recommend this hotel -... More

This Holiday Inn is in a great location five minutes’ walk from the main square of Krakow’s old town, just beyond the parkland that separates the old town from the rest of the city. It is a short distance from the railway station and has several trams and buses stopping nearby. The hotel is a combination of a main older... More