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Best Western Hotel Galicya

#76 of 247 Hotels in Krakow
Certificate of Excellence
3.0 of 5
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ul. Rzemieslnicza 4, Krakow 30-403, Poland (Formerly Hotel Galicya)
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Best Western Hotel Galicya
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Ranked #76 of 247 Hotels in Krakow
Certificate of Excellence
A recent review
4 of 5 stars Reviewed September 3, 2013
YIGALW Tel Aviv, Israel
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157 Reviews from our TripAdvisor Community

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    1
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Best Western Hotel Galicya
See the most recent reviews
Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 3, 2013

Nice hotel, excellent service, 10 minutes from the old city, good public transportation Excellent food, for families and couples, affordable price. Nice hotel, excellent service, 10 minutes from the old city, good public transportation Excellent food.

Was this review helpful? Yes 1
Iwona S, Manager at Best Western Hotel Galicya, responded to this review

Dear Guest, We are very pleased to receive such positive feedback about our hotel. Your satisfaction is very important to us. Welcome back to the beautiful city of Krakow and our hotel. We guarantee a pleasant stay! Best regards Iwona Sulikowska Manager More 

Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 31, 2013 via mobile

The hotel is easy to find and location is great. It's really close to everything. Just plan to be in Krakow before 10:00 pm because all restaurants closes at 10:00 pm. The receptionist was very helpful she gave us map to find restaurant after 10:00 pm and ended up w/ a good restaurant near the Jewish area. We also tried... More 

Was this review helpful? Yes 1
Iwona S, Manager at Best Western Hotel Galicya, responded to this review

Dear Guest, Thank you very much for your feedback about our hotel. We apologize for any inconvenience you have during your stay in our hotel. Each comment is very important to us and helps us to gradually improve our standard and service. We wish you all the best and invite you to visit our hotel for next visit in Krakow.... More 

Aberdeen, Scotland
Top Contributor
102 reviews 102 reviews
100 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed August 26, 2013

Although this hotel is a long way from the main tourist attractions in Krakow it is still well worth considering. Public transport in Kracow is excellent and tram number 8 quickly takes you to near the main square, whilst tram 10 goes to the railway station, either tram passes Wawel. Bus 179 from the nearby Matecznego roundabout connects to bus... More 

Was this review helpful? Yes 2
Iwona S, Manager at Best Western Hotel Galicya, responded to this review

Dear Guest, We are pleased to receive such good feedback about our hotel. Exceptionally this year were high temperatures and also we were surprised. We did all we can to make guests felt the least inconvenience. Our hotel is located a bit outside the center but it can also be an advantage. After a whole day of sightseeing and excursions,... More 

Rossendale, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 24, 2013

This is a 3 star hotel just outside the centre of Krakow. You can walk or take a tram into Krakow which is a lovely city. We booked bed and breakfast which consisted of scrambled eggs, sausage, cereals, yoghurts, fruit, breads and salad. You can eat as much as you like and was very enjoyable. Usual drinks of tea, coffee,... More 

Was this review helpful? Yes 2
Iwona S, Manager at Best Western Hotel Galicya, responded to this review

Dear Guest, We are delighted to receive such a wonderful review about our hotel and our services. We strive to meet the needs of each of our guests and the standard of the brand Best Western. Such opinions they give us great satisfaction and motivate for further work. The satisfaction of our guests is the greatest reward for the whole... More 

Bristol, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2013

I stayed at this hotel in August 2013, and I have to say the service and room for the hotel was brilliant. Couldn't fault the cleaners, reception or bar. I requested a blue lagoon and the barman didn't hesitate to make it, even though its not on the menu. There is a local restaurant called pomodorino, and I have to... More 

Was this review helpful? Yes 1
Iwona S, Manager at Best Western Hotel Galicya, responded to this review

Dear Guest, Many thanks for such a good estimation of the hotel. It is a great honor for us and gives positive energy to continue working. We would appreciate if for the next visit in Krakow You will take advantage of the services of our hotel. We assure that we will make every effort to ensure an enjoyable stay. Best... More 

Cumbernauld, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 23, 2013

just back today from a great 5 day stay in this hotel, very hard to fault anything, from moment we got there we felt at home, very polite and helpful staff, toilets and rooms spotless, was shocked the first morning at breakfast that so many guests had stayed as the rooms were so quiet,! we chose this hotel cos of... More 

Was this review helpful? Yes 2
Iwona S, Manager at Best Western Hotel Galicya, responded to this review

Dear Guest, On behalf of the entire team of the hotel, thank you for such a positive review about our hotel. We are very pleased that we have met your needs and expectations while staying at our hotel. We invite you to visit our hotel again. We wish you all the best! Best regards Iwona Sulikowska Manager More 

burnley
Contributor
16 reviews 16 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed August 20, 2013 via mobile

I stayed at this hotel for five nights with a tour group. The staff were very friendly and helpful although service at the bar was erratic and on occasions slow. One evening the person serving me had to make a phone call to find out how much a drink cost. Was this a fancy cocktail NO just a single shot... More 

Was this review helpful? Yes 1
Iwona S, Manager at Best Western Hotel Galicya, responded to this review

Dear Guest, Thank you for presenting your opinion about our hotel and services. All comments will be analyzed and we will try to comply with them within our possibilities. We are pleased that despite on your objections entire stay in our hotel was a very successful. Welcome to our hotel again. Greetings from all Staff. Best reagrds Iwona Sulikowska Manager More 

Newry, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 19, 2013

we stayed in this hotel last weekend, the staff were very friendly, and kind,,the only problem was we had no air conditioner in the room and boy was it warm.. we did have a fan in the room,which did helped a wee bit.,,,.

Was this review helpful? Yes
Iwona S, Manager at Best Western Hotel Galicya, responded to this review

Dear Guest, Thank you very much for your positive review of our hotel. Each comment is very useful for us and let us make some changes and adapt to the needs of our Guests. We hope that in the future we will again welcome you visiting our hotel. Best regards from all Staff ! Iwona Sulikowska Manager More 

Belfast, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 13, 2013

Just home from a 5 night stay here for our honeymoon. We had a brilliant time in Krakow and will definitely be back again. This is mostly due to the Galicya's staff who went out of their way to make us feel so welcome. They did everything that we asked of them from ordering taxis to recommending restaurants in Krakow(... More 

Was this review helpful? Yes
Iwona S, Manager at Best Western Hotel Galicya, responded to this review

Dear Guests, We are very happy that we were able to welcome you in our hotel at this special occasion which is the honeymoon. We apologize for any inconvenience related to the unusual hot weather this summer. We tried as we were able to compensate for these disadvantages our other advantages. Your great opinion is very important to us and... More 

Fredrikstad, Norway
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 13, 2013

The Hotel was a nice Hotel only 10 min. from the Old Town by tram. The staff were very helpful and the room was very clean. The only minus was that the room was very hot at night due to a day temp. at 40 degrees C.

Was this review helpful? Yes
Iwona S, Manager at Best Western Hotel Galicya, responded to this review

Dear Guest, It is our pleasure to receive such a nice review. We are happy when we can satisfy the expectations of our Guests. Unfortunately, this year's high temperatures lasting up to several days disturbed the comfortable stay of our guests. We do hope that in the near future, we will have chance to host you again in our hotel... More 

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