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Best Western Hotel Galicya

#70 of 247 Hotels in Krakow
Certificate of Excellence
3.0 of 5
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ul. Rzemieslnicza 4, Krakow 30-403, Poland (Formerly Hotel Galicya)
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Best Western Hotel Galicya
Best prices for: 1 room 1 guest
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Ranked #70 of 247 Hotels in Krakow
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
lizzyillustration Jerusalem, Israel
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144 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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  • Italian first
  • Polish first
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Jerusalem, Israel
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was decent, staff was very nice but room was very small and depressing with old carpets and ugly green and brown furniture , and a creased framed 1970s poster of Arizona. Soap and shampoo dispenser in bathroom. My group had religious dietary needs so we provided our own food and ate in a function room...the Restaurant and the breakfast... More 

Was this review helpful? Yes
Bartlomiej C, Manager at Best Western Hotel Galicya, responded to this review

Thank you for choosing our hotel and evaluating the quality of our services. We will take your remarks into consideration in order to even improve the services we offer. We hope that we have fulfilled your expectations. See you soon in Best Western Galicya. Regards, Bartłomiej Cieślak Hotel Manager More 

York, United Kingdom
Top Contributor
71 reviews 71 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Exactly what you want from a mid ranged hotel. Spotlessly clean, fresh water every day and staff who could not do more for you - speak to the chemist via the mobile to explain what you want, liaise with the hospital remotely (it wasn't an accident ridden trip honestly). Altering meal times (we were a group of 40) - simply... More 

Was this review helpful? Yes 2
Bartlomiej C, Manager at Best Western Hotel Galicya, responded to this review

Thank you very much for giving us a great review . We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Regards, Bartłomiej Cieślak Hotel Manager More 

Wakefiueld, West Yorks
Contributor
13 reviews 13 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just stayed three nights whilst in Krakow and would recommend this hotel to anyone, rooms were spotlessly clean and warm, fresh bottled water every day and nothing was too much troubled for the staff who were polite and friendly. Its a bit out of the way but getting into the centre is a tram ride or a good walk away.... More 

Was this review helpful? Yes 1
Bartlomiej C, Manager at Best Western Hotel Galicya, responded to this review

Dear our Guests, Thank you very much for such a wonderful review about our hotel. Most important for us is your satisfaction with your stay at the hotel and a nice impression of your holiday in a charming Krakow. We always warmly welcome you again to our hotel. Regards, Bartłomiej Cieślak Hotel Manager More 

Scunthorpe
1 review
5 of 5 stars Reviewed March 19, 2015 via mobile

My wife and I have just enjoyed a three night stay at this hotel were we found pleasant helpful staff, a warm and comfortable room and excellent breakfast which was provided each morning. Our standard room was a good size, clean, warm and the twin beds were very comfortable, the room was cleaned daily and provided with bottled water each... More 

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Bartlomiej C, General Manager at Best Western Hotel Galicya, responded to this review

Thank you very much for your opinion. It was a great plaesure for me to read it. We are doing our best for the Guests, and your opinion means that the Guests appreciate this. We are waiting for you next time. Regards, Bartłomiej Cieślak Hotel Manager More 

Swansea, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2015

Just got back from a 3 night stay, Overall would rate this hotel very highly. Location is ideal, being situated just outside the centre and in very close proximity to a fantastic Italian Restaurant amongst other restaurants and cafe's. Rooms are very clean and comfortable, with complementary water replaced everyday. Tea and coffee is complementary and available 24 hours which... More 

Was this review helpful? Yes 1
Bartłomiej C, Manager at Best Western Hotel Galicya, responded to this review

Dear Sirs, Thank you for choosing our hotel and evaluating the quality of our services. We will take your remarks into consideration in order to even improve the services we offer. We hope that we have fulfilled your expectations. See you soon in BEST WESTERN Galicya. Best Regards, Bartlomiej Cieslak Hotel Manager More 

Island of Anglesey, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 20, 2015

We stayed 3 nights at this hotel during Feb half term school holidays and found the hotel to be ideal for what we wanted. The hotel was spotlessly clean and very comfortable, the staff were very helpful and there was something for everyone to eat in the complimentary Polish breakfast. There was a tram stop just by the hotel which... More 

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Bartłomiej C, Manager at Best Western Hotel Galicya, responded to this review

Dear Guest, Thank you very much for sending such a positive opinion about our hotel. We are very pleased that we have met your expectations and remained a good memories of your stay in our hotel. See you soon in BEST WESTERN Galicya Best Regards, Bartłomiej Cieślak Hotel Manager More 

2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 12, 2015

Just returned from the Galicya stayed there 9/2/15-12/2/15. This is a great hotel to use as a base to visit all areas or tours of Kraków. The rooms are to a high standard and cleaned daily. Receptionist very friendly and a credit to Best Western. Restaurant breakfast plentiful evening meals very reasonably priced. Would not hesitate to use this hotel... More 

Was this review helpful? Yes 7
Bartłomiej C, Manager at Best Western Hotel Galicya, responded to this review

Thank you for choosing our hotel and evaluating the quality of our services. We hope that we have fulfilled your expectations. See you soon in Cracow. Best Regards, Bartłomiej Cieslak Hotel Manager More 

Sardinia, Italy
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 28, 2015

I spent a weekend in this really nice Hotel and i am happy about it! Receptionists are really kind and professional. Breakfast is huge and good, you can have both salad and sweet food. Rooms are extremely clean, really perfect! Design is really nice and beds are confortables! I travel every week around Poland and this is the best Hotel... More 

Was this review helpful? Yes 1
Bartłomiej C, Manager at Best Western Hotel Galicya, responded to this review

Dear Madam, Thank you so much for your nice opinion. It is very important for us. I hope you will come back soon to our city and hotel. Kind regards, Bartłomiej Cieślak Hotel Manager BEST WESTERN Galicya Hotel More 

Novi Sad, Serbia
Contributor
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 7, 2015

Hotel is pretty new, modern and very good located. It is in very short walking distance to tramline number 10 and 8 and is also near City Shopping Mall (Bogarka) which is on the next corner, then left, about 500 m. Staff in hotel is polite and friendly. Breakfast is very good-sweedish table- where you can find solty and sweet... More 

Was this review helpful? Yes 1
Magdalena G, Manager at Best Western Hotel Galicya, responded to this review

Dear Madam, thank you very much for your feedback. It is very important for us. I hope you will come back soon. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Galicya Hotel More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 2, 2015

Stayed here one night in December to be closer to the airport for a flight the following day I drove to the hotel and found it easy to find. car parking was directly outside the hotel and appeared safe Front staff were very helpful and full of useful advice Room was a good size and clean but the walls were... More 

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Iwona S, Manager at Best Western Hotel Galicya, responded to this review

Dear Sir or Madam, thank you for your feedback. It is important for us. I hope you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Galicya Hotel More 

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