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All 238 Krakow hotels

BEST WESTERN Krakow Old Town

3.0 of 5 Hotel   |   ul. Sw. Gertrudy 6, Krakow 31-046, Poland (Formerly RT Monopol Hotel)
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Ranked #82 of 238 hotels in Krakow
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Chris H
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338 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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English first
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed yesterday NEW

We saw photogaphs of this hotel and it looked impressive. However what we saw is the Jazz Rooms in the newer part of the hotel. There is no air conditioning other than in the jazz rooms. It was very warm at the time of our visit, we could not open the window as we were facing the street and the... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just returned from a one night stay at this hotel during a business trip. Room is basic, but fittings are of good quality and the ensuite bathroom is great. There are some parking spaces at the rear of the hotel and may be scarce if the hotel is busy, but we were lucky to have one, I think there was... More

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Den Hoorn, The Netherlands
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

stayed in this hotel during a remarkable weekend: A Polish wedding was celebrated and we were guests, not only of the family but also of the hotel! Wonderful room, nice staff (very able and helpful) and.....a glorious wedding-party with the most astonishing amount of food and drinks, all provided by the restaurant-staff. For us an unknown experience.... Thank you!

Was this review helpful? Yes 1
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sirs, thank you for your nice opinion. It is a great pleasure for me to read it. It means that we do our best for our Guests. Hope, you will come back soon to see our magnificant city. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More

Cluj-Napoca, Romania
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed there for one night with some friends for two days. It has a great location, just a few meters from the town centre. The rooms are ok, quite spacious and very clean. The breakfast had a great variety of food. I definitely recommend this hotel!

Was this review helpful? Yes
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir, thank you very much for your opinion and for recommending us. I am very happy that your stay was nice and I hope you will come back soon. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

4 of us (2 couples) stayed here for 3 nights earlier this month and I have to say that we were treated like Royalty especially by the lovely Maggi on reception. Maggi went to extraordinary length s to ensure we had a room suitable for my wife who has walking difficulties. Maggi upgraded us to a luxury room big enough... More

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RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir, thank you so much for your wonderful opinion. It was a great pleasure to read it. We do our best for our Guests. I hope you will come back to us. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

girlfriend and I stayed here for 4 nights and have had a great time. The hotel is in a great location and was clean and the rooms although small were fine as you're not in there in a city as good as Krakow. The breakfast was good and the staff helpful when asked I'd definitely stay again .

Was this review helpful? Yes
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir, thank you for your feedback. It is so important for us. I hope you will stay with us again in the future. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More

Widnes, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Very Jazzy room, lovely helpful staff, didn't eat in the restaurant except breakfast which was very good. Staying here next time I go to Krakow. Excellent value for money. 5 minute walk into the square, and 2 minutes from the castle. Excellent!!!

Review collected in partnership with Best Western

Was this review helpful? Yes
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir, thank you very much for your feedback. It was a great pleasure for me to read it. It means that we are doing our best to satisfy our Guests. I hope you will come back soon to us. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More

Redhill, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here with some friends for the weekend. It has a superb location & only a very short walk into the centre of town. Breakfast was great & plentiful. Only bad points are no air con as it was rather warm when we stayed, but they did provide a fan & some rooms are a bit on the small side.... More

Was this review helpful? Yes
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir, thank you for your feedback. It is important for us. I hope you will come back soon. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More

St Helens, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

After reading some of the reviews on tripadvisor, we decided to email ahead and upgrade our room to one in the Jazz section of the hotel. My partner is a light sleeper and these rooms are on the back of the hotel, so they are away from the trams which run past the hotel into the night and early morning.... More

Was this review helpful? Yes
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Madam, thank you very much for your feedback. It is very important for me to know that we are doing our best to satisfy our Guests. I hope you will come back soon. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More

aberdeen
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

just returned home from a short break in krakow. we stayed at the best western for four nights. on arriving, we were upgraded to a jazz room. these rooms are at the rear of the main building. aircon as standard in the jazz rooms which was fine because the weather was very hot and sunny while we were there. the... More

Was this review helpful? Yes
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir, thank you so much for your really nice opinion. I hope you will come back soon. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More

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Additional Information about BEST WESTERN Krakow Old Town

Address: ul. Sw. Gertrudy 6, Krakow 31-046, Poland (Formerly RT Monopol Hotel)
Phone Number:
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Krakow Old Town 3*
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Also Known As:
Best Western Krakow Old Town Hotel Krakow
Rt Monopol Krakow
Hotel Rt Monopol
Monopol Hotel Krakow

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style
#54 Family Hotel in Krakow #62 Romantic Hotel in Krakow
Hotel Class
Number of rooms
92

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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