We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Krakow Old Town

4.0 of 5
Hotel website
Hotel deals
ul. Sw. Gertrudy 6, Krakow 31-046, Poland (Formerly RT Monopol Hotel)
Special Offer
SAVE UP TO 20%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Professional photos
BEST WESTERN Krakow Old Town
View Map
Add Photo Write a Review

482 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    130
    244
    76
    25
    7
See reviews for
54
200
17
51
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (482)
  • Mar-May only
    (137)
  • Jun-Aug only
    (140)
  • Sep-Nov only
    (100)
  • Dec-Feb only
    (105)
All months
Berkshire, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

This hotel is in a great location in Krakow. Staff were friendly and happy to help with any queries. Breakfast was very good with plenty of options to eat and drink. Rooms were very clean and comfortable. They are currently installing air conditioning but this did not affect our stay and it will make the hotel even better. Would definitely... More 

Was this review helpful? Yes
Dublin, Ireland
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Went to Krakow as a group of 4 men to visit the City, Auschwitz and the salt mines.A great trip. We all book single rooms which were passable but good value. The breakfast was adequate and included in the room rate. Staff were helpful, but for those who like a late drink in the hotel bar, the head bar man... More 

Was this review helpful? Yes
Newcastle, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Excellent hotel, rooms are very clean and comfortable, with hair dryer, tea and coffee making facilities. They were cleaned every day, with fresh towels. Breakfast was delicious with plenty choices to eat, hot and cold drinks, you could take outside to have in the garden around the back of the hotel. The staff were all very friendly and couldn't do... More 

Was this review helpful? Yes 2
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Happy Guest, Thank you very much for staying with us and for perfect rating!! I am glad to hear that your stay with us was a memorable one! We are happy that our staff and services met your needs and expectations. We look forward to welcoming you back to the hotel in the near future! Thank you and take... More 

Tongeren, Belgium
Level Contributor
127 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location 600m from Rynec with parking (12€/day) on the grounds, normal room with 2 comfortable beds - desk & chair, normal bathroom (shower), no AC (but it was being installed), good wifi, good buffet breakfast, some English at the reception : recommended.

Was this review helpful? Yes 1
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you very much for so kind comments. We are very glad that you enjoyed your stay with us and I hope to welcome you back to tje hotel in the near future! All the best Iwona Sulikowska Hotel Manager More 

York, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Amazing location to access the main square and old town of the city. The room we had was very small but it was very clean and good standards. I am unsure what breakfast is Poland is generally like but this was very continental but happy it was included. We did the tour of Auscwitz which was very sad but would... More 

Was this review helpful? Yes 1
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Lucy and Chris, Thank you very much for staying with us and so nice words about our services. I am so glad to hear that your stay in Krakow was a memorable one! We look forward to welcomig you back soon! We wish you all thre best, Iwona Sulikowska Hotel Manager More 

cleveleys., United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

best western ,krakow,old town was an ideal hotel to stay in as its so central to all sights,you can take a tram just outside the hotel door in all directions.we walked from the train station/bus station to the hotel as its so close. lots of the sightseeing just involve a tram, or walk to see most of krakow.the breakfast at... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Tony, Thank you very much for wonderful review, we truly appreciate your trust in us! I am very happy that our services met your needs and expectations. We hope to have you back in the near future! Take care! All the best Iwona Sulikowska Hotel Manager More 

Hamar, Norway
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location, within walking distance to the old town and main square, Room was small but clean with brand new bathroom. Had room facing the street, could be noisy at night. Breakfast was a plesant surprise - very good! It's a sushirestaurant next door, food there was fantastic!!

Was this review helpful? Yes
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, Thank you very much for choosing to stay with us and I am glad that your stay was successful! We look forward to welcoming you back to the hotel in the near future. All the best Iwona Sulikowska Hotel Manager More 

United Kingdom
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located only a few minutes walk to the main square with lots of bars and things to do which couldn't have been easier. Car parking was available and not too pricey considering it was right in the centre. Breakfast was fine, although seemed to run out of everything on our last day and replacements took a long... More 

Was this review helpful? Yes 1
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Rony, Thank you very much for choosing our hotel. We are pleased to hear that you find our location very convenient. I hope that you will stay with us several times more! Thank you and take care! Iwona Sulikowska Hotel Manager More 

Hertfordshire
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked a trip for my parents to stay at your hotel from July 10th – July 12th as a present for my Dad who was turning 60. I just want to say a huge thank you to you and your staff as my parents have come home with nothing but praise about your Hotel and how amazing their time... More 

Was this review helpful? Yes 1
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Tori, We are delighted that your parents chose to celebrate such a special occasion with us! I am glad to hear that our hotel and our staff were instrumental to make this celebration memorable. We hope to have you and your parents back in the near future! Thank you and take care! All the best Iwona Sulikowska Hotel Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Could not have picked a better area to stay in, the hotel is a few minutes walk from all of the restaurants/bars in the centre. Close to all the transport which was great. There is so much to do in the area and so many helpful locals. The rooms were average, but i gathered there was building work going on... More 

Was this review helpful? Yes
Iwona S, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am sorry to hear that several things throughout your stay did not meet your expectations. All your comments are essential to educating our staff about good and bad service. Regarding the modernization of the rooms in the traditional part, we have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

108 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (87)
Viewed
Room/suite (22)
Viewed
Hotel & grounds (20)
Viewed
Dining (5)
Viewed
Bathroom (4)
Viewed
1:45
Videos (1)
Viewed
Other (35)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (2)
Viewed
Dining (2)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Krakow hotels
2.5 mi away
BEST WESTERN PREMIER Krakow Hotel
1.7 mi away
BEST WESTERN Hotel Galicya
0.1 mi away
Holiday Inn Krakow City Center
Show Prices
Show Prices
Show Prices
1.0 mi away
Hilton Garden Inn Hotel Krakow
0.7 mi away
Novotel Krakow Centrum
Novotel Krakow Centrum
#39 of 248 in Krakow
4.5 of 5 stars 907 reviews
0.2 mi away
Venetian House Aparthotel
Venetian House Aparthotel
#14 of 248 in Krakow
4.5 of 5 stars 592 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay