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All 236 Krakow hotels

BEST WESTERN Krakow Old Town

3.0 of 5 Hotel   |   ul. Sw. Gertrudy 6, Krakow 31-046 , Poland (Formerly RT Monopol Hotel)
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79%
Ranked #76 of 236 hotels in Krakow
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Peddals Bradford, United Kingdom
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  • Room tips (115)
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312 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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English first
Bradford, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 days ago NEW

Pleasant hotel. Attentive staff. Conveniently located within walking distance of the main square. Rooms in deluxe area big and spacious. Shower rooms small. Only downside no air conditioning in these rooms. Very reasonably priced though. Definitely recommend.

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New York City, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Hotel is very nice and helpful staff. But the rooms in the old part are dingy and from the 70s with NO AIR CONDITIONING. the carpet smelt very bad. Except for that it's a great hotel. Very close to the square. The hotel arranged our tour to Aushwitz and it was excellent.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Hotel has excellent location only several (2 or 3) minutes from old city center. Rooms are quiet small but very well designed in purple. We stayed in part "jazz" with room facing not to street so very quiet. Rooms are clean and nice and air-conditioned. Breakfast is also excellent. Parking is paid.

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London
Top Contributor
80 reviews 80 reviews
52 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed for 4 nights in room 321. Rooms in the Jazz section are more modern and larger. 321 is a big room, twin beds, three chairs, quirky lighting, decent air con, three large windows, comfortable beds. Large tv but only a couple of English speaking news channels. Room is at the back of the hotel so no sound issues at... More

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Cluj-Napoca, Romania
Top Contributor
60 reviews 60 reviews
26 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a decent hotel, quite close to the city center and the Krakow main castle. The hotel itself is good, with a normal room, and free Wi-Fi. The room is not that big, and the furniture looks vintage (but not necessary in a good way). The hotel advertise a lot of service (massage...) but I did not try out... More

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RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir, thank you for your feedback. I know that the tram noise could be disturbing,however, we are located nearby the main road in the city centre and we are not able to stop the trams. I hope you will consider staying with us in the future. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More

Helsinki, Finland
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel is ideally located, and breakfast is very good value (was included in the price), but the rooms are disappointing; e.g. the wall-to-wall carpet smells like smoking dog :( (1st floor rooms, windows to the street). The staff was quite ok, although the cleaning ladies were the only persons with a smile. This hotel is a good choice if... More

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RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir or Madam, thank you for your feedback. Each opinion is very important for us. I do not understand what does it mean that the carpet smells like smoking dog, because it is cleaned every day and also washed if it is necessary. I am not able to check this problem, because I do not know which room exactly... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

An excellent hotel, very comfortable and so convenient for all the main sights. Its location is perfect. It is a few minute walk to major monuments and churches. It's also near Wawel. It has it's own parking(extra payment). Staff are friendly and helpful and it was popular with tourists. My room was in the new section labelled "Jazz" due to... More

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RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Madam, thank you very much for your opinion. It was a pleasure for me to read it. I hope you will come back soon to Cracow and our hotel. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More

Toronto, Canada
Contributor
18 reviews 18 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is situated right at the outside of the planty (the ring of trees surrounding the old town centre). It’s only a 2-minute walk to all the major monuments and churches. Its location is perfect. Breakfast is fabulous. It offers a selection of cold cuts, cereal, egg, veggie, fruits, pancake and, of course, sausages. Parking is available at the... More

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RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir, thank you very much for your opinion. I hope you will come back to us soon. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Enjoyed: Position of the hotel (walk to everywhere in the old town within 10 minutes). Breakfasts were above standard for Europe. Service from staff was good. Did not enjoy: the standard double rooms (front facing) - so small that you could not get past your suitcases next to the bed. Once upgraded to the newer "Jazz" room at the rear... More

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RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir, thank you for your nice opinion. it is very important for us. I hope you will choose us again in the future. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More

Stockholm, Sweden
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel for a 3 nights in Krakow. The hotel was in the middle of everything and you could walk to the big square through a nice park. The hotel was clean, friendly and had a restaurant. We had breakfast only which was included in the our price (very attractive price-level). The breakfast buffé was ok except for... More

Was this review helpful? Yes
RTMonopol, Manager at BEST WESTERN Krakow Old Town, responded to this review

Dear Sir, thank you very much for your feedback. I hope you will come back soon to us. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More

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Additional Information about BEST WESTERN Krakow Old Town

Address: ul. Sw. Gertrudy 6, Krakow 31-046 , Poland (Formerly RT Monopol Hotel)
Phone Number:
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Krakow Old Town 3*
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Also Known As:
Best Western Krakow Old Town Hotel Krakow
Rt Monopol Krakow
Hotel Rt Monopol
Monopol Hotel Krakow

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style
#43 Family Hotel in Krakow #62 Romantic Hotel in Krakow
Hotel Class
Number of rooms
91

Questions & Answers

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16 days ago

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