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Hotel Copernicus

Travelers' Choice award winner
Kanonicza 16, Krakow 31-002 , Poland
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Hotel Copernicus
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349 Reviews from our TripAdvisor Community

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Miami Beach, Florida
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my second visit the Hotel Copernicus, it is just as wonderful as it was 3 years ago. The staff is phenomenal, friendly, attentive and eager to please. My room was suite on the third floor, very clean and nicely appointed. I would never travel to Krakow, without booking with Hotel Copernicus!

Helpful?
Thank Melissa A
scotland
Level Contributor
87 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were moved here due to an overbooking at the stary hotel. We were very pleased that we were - the staff were great - the upgraded suites we got were beautiful (not modern but definitely fitting with the hotel) - breakfast was great as there is a small buffet but you can order just about anything you want fresh... More 

Helpful?
Thank arky25Scotland
Parker, Colorado
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My Wife (who is a native of Krakow), and I stayed here for a few nights in Sept. 2015. They advertise the hotel as 5 star, but I would only give it 4 stars. A 5 star hotel would not have mediocre quality linens, and a mattress that probably should have been retired years ago. Having said that, it has... More 

Helpful?
1 Thank Jeffrey H
copernicus1, Dyrektor generalny at Hotel Copernicus, responded to this review

Dear Mr. Jeffrey, Thank you for your recent stay at the Copernicus Hotel and your comment on Trip Advisor. It is my pleasure to inform you that we have changed the linens in our hotel aleready. When you visit us the next time I hope you enjoy using it. There are also reconstruction works planned for : lift, welness area... More 

Stockholm, Sweden
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

With its atmosphere, hospitable staff and excellent restaurant, how could Hotel Copernicus with its location a stone's throw from the castle be anything but the perfect choice for tourists and business people looking for comfort, serenity and calm? We were there in January and were up-graded to a beautiful and generous double room overlooking the street with the John Paul... More 

Helpful?
1 Thank Patrik R
Philadelphia, Pennsylvania
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 6, 2016

My review of this hotel somehow ended up in the restaurant category, so will try again. A perfectly situated hotel at the foot of the castle and the end of the royal route. A tasteful blend of the old and the ultra modern. Stayed in regular rooms, but did get a peek at the suites and the rooms with frescoes!... More 

Helpful?
1 Thank PhiladelphiaPhillip
copernicus1, Dyrektor generalny at Hotel Copernicus, responded to this review

Dear Copernicus Guest, Thank you for your detailed opinion regarding your recent stay with us. I am glad that you appretiated the location of our property and its historial value. We would be happy to welcome you at the Copernicus again. Wishing you all the best in the New Year we are sending you our best regards from Krakow. Joanna... More 

1 review
3 of 5 stars Reviewed January 4, 2016

We stayed there over New Year, booked 3 suits with them and their sister hotel, but very disappointed by hotel service. Far away from 5* standards, and not so chip to do not expect good service. Big and spacious rooms, however no coffee machines facilities, no clock or Ipod dock, noisy aircon. Staff at reception not polite and engaging. So... More 

Helpful?
Thank Urszula M
copernicus1, Dyrektor generalny at Hotel Copernicus, responded to this review

Dear Copernicus Guests, I am sorry to read your opinion posted on TripAdvisor. We are always trying to assist our Guests and make their stay as nice as possible. Sorry if failed with your expectations. Just to let you know there are I phone docking stations in the suites that also contain the clock and radio (you saw it in... More 

London, United Kingdom
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 2, 2016

Wonderful hotel in the centre of town…we loved the unique bedrooms, the breakfast and the fact that nothing was a problem for the staff. Everyone was so friendly and helpful to ensure that our stay was truly memorable. We will definitely be back!!

Helpful?
Thank SPA64
copernicus1, Dyrektor generalny at Hotel Copernicus, responded to this review

Dear Copernicus Guest, Thank you for your recent stay with us and your positive feedback. It's nice to read that you found our location convenient and the hotel with its services met your expectations. We are honored that you plan visit our hotel again. Wishing you all the best in the New Year we are sending you our best regards... More 

Washington DC, District of Columbia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 31, 2015

My wife and I stayed here on our honeymoon for 2 nights. This was our first stop on our European trip and the staff was able to have our room ready as we arrived in the morning after an overnight flight from the United States. They also upgraded us to a beautiful room as it was our honeymoon. The breakfast... More 

Helpful?
Thank Kevin W
wales
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 30, 2015

We checked in on the 18 December 2015 for 3 nights and were up graded to a suite on the ground floor.The room and service were faultless .The staff are very helpful . We had breakfast included which was delicious. This is without doubt one of the best hotels we have stayed at. The Copernicus will be our choice for... More 

Helpful?
1 Thank tina0184
copernicus1, Dyrektor generalny at Hotel Copernicus, responded to this review

Dear Copernicus Guest, It is our pleasure to receive your kind opinion on Trip Advisor. I am delighted to know that you enjoyed the stay at the Copernicus and you appreciated the upgrade and the assistance of our Team to make your stay as nice as possible. We will be honored to welcome you back in our hotel during your... More 

Asia
Level Contributor
242 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
3 of 5 stars Reviewed December 24, 2015

Yes the staff all purred like kittens - and knew what you want before you do --- as was to be expected.... no complaints here. And the breakfast was outstanding - again as expected --- it's a very small boutique hotel and at this time of year not very busy - so you get extra attention. I know readers are... More 

Helpful?
1 Thank Inukshukasia
copernicus1, Dyrektor generalny at Hotel Copernicus, responded to this review

Dear Reviewer, Thank you for staying at the Relais & Châteaux Copernicus Hotel and for taking the time to share your experience with us . I am really sorry that we disappointed you with the 4 fatal flaws during your recent visit at the Copernicus. We check it carefully and do our best to improve it for your future stays.... More 

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