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Grand Hotel

5.0 of 5 Ul. Stawkowska 5/7, Krakow 31-014, Poland
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Grand Hotel
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Grand Hotel
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354 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rome, Italy
Senior Contributor
24 reviews 24 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel clean and within walking distance to everything, the staff are fantastic helpful and kind all of them, one small downfall it can get a bit noisy at times...so if you stay here try to get a quiet room if possible...

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Karlskoga, Sweden
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Nice old hotel. Very near the square, so perfect to walk to the great shops and restaurants. Big rooms with a little bit old furnitures, but thats nice. Clean bathroom. Ok breakfast. The personal were so nice! Help us book table in a good Argentine restaurang. And told us where to go in town. Very nice town! Good shops, and... More 

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Wexford, Ireland
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Breakfast is a disaster, you get a selection of hot food, sausages, bacon, beans etc but it was all warm at best. Stayed from the 05-12-14 to 07-12-14. Toaster did not work in breakfast area and informed staff and still was not working second morning.Asked for fried eggs and they came out on cold plates so were not hot either.... More 

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Preston, Lancashire
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a weekend visit to Kraków and would highly recommend this hotel. It's old city glamour downstairs in the public rooms, with a good breakfast buffet. The staff are lovely and really helpful. Our room was basic but comfortable and we had a roof top view of the church in the old square. The location is superb,... More 

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Ingatestone, United Kingdom
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 21, 2014

This hotel is very well located for the centre of Krakow and the staff are doing their best to please. It's very clean and has it's features for a hotel with this name. Reception, grand staircase, bar and small restaurant all okay. The website and photos give the impression it's something it is not. Photos show private function rooms and... More 

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Newcastle upon Tyne, England, United Kingdom
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 14, 2014

We have just returned from an enjoyable stay in Krakow. The Grand Hotel is in an ideal location for the main square and overall excellent value for money. The building is historic with high ceilings, good size rooms and amazing stained glass hall way. The hotel may have been 5* in the past but not up to standard for the... More 

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Top Contributor
126 reviews 126 reviews
40 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed November 9, 2014 via mobile

Lovely old building but very tired, staff friendly and helpful but not organised especially at breakfast which was not great. NO KETTLES IN ROOMS so no drinks when you want one. We had mix ups over rooms and no real apology. No enough staff on most of the time it seemed, but they did their best. Would not stay here... More 

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17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 6, 2014

Visited early November 2014, the room needed updating, saying that, it still met our needs, but was left disappointed and expected more. Would give it a maximum of 3 stars. Location is great but there is a lot of noise since there is a jazz club and 24 hour shop straight opposite. Staff were helpful and friendly, breakfast was ok

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Portsmouth, United Kingdom
20 reviews 20 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 29, 2014

Tricky one to review to be honest!!! Staff amazing, helpful and knowledgable. Decor traditional, authentic, beautiful (strange amount of 'brown' paint shades on walls of bedrooms!). We had an issue in that the door of our bedroom ceased working. After two men working non stop for an hour we asked for an alternative since we were tired. We had read... More 

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london, england
Top Contributor
69 reviews 69 reviews
44 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed October 24, 2014

I'll start off by saying that we had a very enjoyable stay in Krakow but the hotel is not five star. The staff at Reception were first class and could not have been more helpful but those serving at breakfast really didn't seem to care that when we came down one day at 9.30 (half an hour before breakfast ends)... More 

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Additional Information about Grand Hotel

Address: Ul. Stawkowska 5/7, Krakow 31-014, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel 5*
Number of rooms: 64
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Also Known As:
Grand Hotel Krakow
Grand Krakow
Hotel Style:
#36 Luxury Hotel in Krakow
#46 Business Hotel in Krakow

111 photos of this hotel

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Hotel & grounds (27)
View from room (5)
Room/suite (12)
Dining (13)
Bathroom (3)
Other (29)

Management photos: Courtesy of the property manager

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Room/suite (10)
Dining (6)
Hotel & grounds (1)
Business center/function rooms (2)
Other (4)
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