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Grand Hotel

Ul. Stawkowska 5/7, Krakow 31-014, Poland
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Grand Hotel
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397 reviews from our community

Traveler rating
    142
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    68
    26
    23
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
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  • Spanish first
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  • Any
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  • All months
    (397)
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    (114)
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    (94)
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Belfast, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel was well situated and had a very relaxed atmosphere although the staff were very professional as well as being friendly and helpful. We will return and will definately book this hotel again.

Review collected in partnership with Amoma.com

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Norwalk, Connecticut
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed yesterday NEW

My friend and I stayed three nights during our Poland trip. The staff was very courteous and helpful. They spoke very good English and were there for us. We stayed two nights first before leaving for the mountain region called Zekopane by bus. Since we would be back from there two nights later, they kept our large luggage at their... More 

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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

In all our 5-star hotel stays in Europe, my partner and I have never encountered such disgraceful, low-class treatment from a so-called 5-star hotel. I'll accord due credit to the strategic location of this hotel within the Old Town itself and the ladies manning the Front Desk who were courteous and helpful. Unfortunately, the positives end there. My hubby and... More 

Was this review helpful? Yes 1
Diest
Top Contributor
56 reviews 56 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Undoubtly it was a prestigious palace hotel in the past. Now the glory is gone. To me, nowadays a 3 star hotel. It has the service of a 5 star hotel with 24 hour room service, hotel bed turn turndown service, minibar , friendly employees but … But it is an old, dusty hotel with worn out furniture and carpets,... More 

Was this review helpful? Yes 1
Glasgow
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

The Grand Hotel was a lovely old fashioned hotel. We spent four days in Krakow and found the hotel to be in a great location, just steps away from the main square and a short walk to any of the many surrounding restaurants and bars in the city centre. Our room was a good size and very clean and comfortable... More 

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Krakow, Poland
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I travel to the beautiful city of Krakow, Poland often on business. I normally stay at a different hotel; however it was full and could not accommodate me. I got to my room, and I quite liked it. I had paid for a large room (quite expensive) as there were no other options available for the day I arrived. I... More 

Was this review helpful? Yes 3
San Francisco, California
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Traveling alone, I recently spent four days at The Grand and really appreciated the good will and assistance of the staff, the beautiful decor, and the good breakfast that included excellent coffee. The hotel is two blocks off the main square in an attractive neighborhood. I would happily stay there again.

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

My wife and I spent a week in March 2015 , the hotel was warm, comfortable and clean . The reception staff and housekeeping were brilliant , nothing was too much trouble. The breakfast menu was really good with numerous choices which would please even the most fussy customer. The hotel is under some renovation at this time but the... More 

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Remington, Indiana
1 review
5 of 5 stars Reviewed April 20, 2015

The Grand Hotel is a great place to stay. The quality service and prime location exceeded our expectation for our visit. My wife and I enjoyed our stay and plan to use them again in future visits to Krakow. Sto Lot!

Review collected in partnership with Amoma.com

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