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Regent Hotel

#77 of 249 Hotels in Krakow
Certificate of Excellence
19 Bozego Ciala St, Krakow 31-059 , Poland
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1 room 1 guest
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381 Reviews from our TripAdvisor Community

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Traveler rating
    133
    186
    43
    11
    8
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38
146
19
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (381)
  • Mar-May only
    (120)
  • Jun-Aug only
    (111)
  • Sep-Nov only
    (73)
  • Dec-Feb only
    (77)
All months
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Me and my husband visited poland in sept. We chose the rt regent due to the great reviews on trip adviser. We had a beautifull very large room, which consisted of a large double bed, a smaller bed (which we didnt need) a clean large bathroom. The room was huge for the two of us. The reception staff where helpfull... More 

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Airdrie, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Spotless,friendly and helpful staff,great location Nice little garden area,breakfast area a bit small but very clean Next to Jewish quartet and a 10 minutes walk to the castle and main square.overall a fantastic holiday

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England
Level Contributor
185 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff were great. Very polite and friendly. We checked in early. The room wasn't ready but we were able to leave our bags. The area looks run down but in reality is a living history; a product of the interesting times it has seen. It's in the Jewish quarter which is a bustling area and very safe. Plenty of... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Once again we had a great stay at the RT Regent. It's the ideal location for the fabulous Jewish quarter and only a 10 minute walk from the main square and 5 from the castle. Although the official book in time isn't till 13:00 our rooms were ready for 11:00. The staff all speak good English and arranged our trip... More 

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Sulkava, Finland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We spend a week in your hotel. Everything went great and we really enjoyed our stay. Hoped for a earlier check in. Got it. Hoped for a upper stairs room. Got it. They called us taxis when we wanted. We got a luncbox when we needed to go to a trip before breakfast. Not a one thing to complain. The... More 

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Malgorzata B, Manager at Regent Hotel, responded to this review

Dear Guest, Thank you for leaving such a nice review. We are very happy to hear you enjoyed your time with us so much. We hope we will have the pleasure in welcoming you back soon. Kind regards Malgorzata Badocha More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 23, 2015

Very bad experience at this old hotel. From the moment we entered, we asked our money back - no air conditioning, small noisy ventilators, broken shower... After a sleepless hot night, the absent manager told us that we could leave but with no refund (3 more nights)... Never again!

Was this review helpful? Yes 2
Malgorzata B, Manager at Regent Hotel, responded to this review

Dear Guest, Thank you for taking the time to write about your recent experience at our hotel. I am sorry you were not satisfied with our service. I understand your disappointment with the lack of air-condition and I apologize for any inconvenience that this may have caused to you. You have the right to post your opinion and I totally... More 

Dubai, United Arab Emirates
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 19, 2015

My stay at Regent was a positive one, although if you're looking for something with more character or charm then I would recommend a guest house in the same area. The location was great, at the corner of a somewhat quiet street, which is hard to find in Kazimierz. The staff were very friendly and attentive. My hotel door was... More 

Was this review helpful? Yes 1
Malgorzata B, Manager at Regent Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We appreciate all your comments and concerns. We are sorry to hear that the wifi did not work properly in your room. Thank you for bringing this to our attention. Kind regards Malgorzata Badocha More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2015

My friend and I stayed here for 3 nights. It was excellent. A warm welcome at reception and our room was ready for us. Reception staff advised us of nearby restaurants and cafe's and also directions to the main market square. Our room was very big, clean and comfortable. A big bathroom which was a bonus. The hotel itself was... More 

Was this review helpful? Yes 1
Malgorzata B, Manager at Regent Hotel, responded to this review

Dear Guest, Thank you for choosing our hotel and for taking the time to post this review. I am very pleased to hear that you enjoyed our convenient location, breakfast and the attitude of our staff. We do hope to welcome you again at the hotel in the near future. Kind regards Malgorzata Badocha More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 30, 2015

We stayed in this hotel in February.the room was a good size with 3beds in it.The reception staff were very efficient and polite.The breakfast was continental style but plentiful,enough to satisfy are appetites.The hotel is in a good area about 15minutes from the main square and 10mins from the riverside.

Was this review helpful? Yes
Malgorzata B, Manager at Regent Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. I am glad you enjoyed our convenient location, breakfast and staff. I hope to see you again. Kind regards Malgorzata Badocha More 

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