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Regent Hotel

3.0 of 5 19 Bozego Ciala St, Krakow 31-059 , Poland
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Certificate of Excellence 2014
Regent Hotel
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Regent Hotel
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330 reviews from our community

Traveler rating
    120
    156
    36
    11
    7
See reviews for
28
125
16
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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  • French first
  • German first
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    (330)
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    (97)
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London
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I was not expecting much as I got a very cheap deal but I was pleasantly surprised with this stylish 3 star. The shower was powerful and controllable. The room was extremely well cleaned and the staff were so friendly that I almost thought that I was staying at a family hotel! The area feels extremely safe and is generally... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 1 week ago

Just returned from this Hotel and had a fantastic holiday.Been for 1 week myself my partner and my daughter.Staff fantastic/rooms very clean/location fantastic/breakfast plenty choice/ all in all the perfect place to stay.

Was this review helpful? Yes
Leicestershire, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

We have just stayed 3 nights in this hotel. It is a comfortable and clean hotel. The breakfast had something for all tastes. The staff are very helpful and friendly. The hotel is very well located for the city centre. There are an abundance of nice bars and restaurants within very easy walking distance. The historic Jewish quarter, where it... More 

Was this review helpful? Yes
Bartłomiej C, Manager at Regent Hotel, responded to this review

Dear Guest, It was a real pleasure to read your fabulous feedback. We are really glad that you enjoyed your stay at our hotel and we hope to see you again. Kind regards Malgorzata Badocha More 

Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here end Jan for 3 nights and will be back! Great central location (though surprisingly quiet), helpful, pleasant english speaking staff, spotlessly clean and reasonably priced as well. What more could you ask for!

Was this review helpful? Yes
Bartłomiej C, Manager at Regent Hotel, responded to this review

Dear Guest, Thank you so much for your great review. I will share your comment with my team and I am sure they will be happy about it. I look forward to welcoming you back on your next visit. Kind regards Malgorzata Badocha More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for 3 nights and what an absolute bargain,perfect location and everything was in walking distance even Starka resteraunt which ended up being our favourite place to eat, The staff in the hotel were friendly and helpful,top tip take a travel kettle Definitely stay here again .

Was this review helpful? Yes 1
Bartłomiej C, Manager at Regent Hotel, responded to this review

Dear Guest, Thank you so much for your feedback. It was a real pleasure to read your comment about our location and staff. According to your comment about the kettle I would like to mention that it is possible to rent it with top ups for a small fee-15 PLN. It will be a great pleasure to welcome you at... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 20, 2015

My first time travelling solo and I stayed in the Regent. I checked in for 4 nights at the start of January. The hotel, the staff and the area.... fabulous. All the staff speak excellent english and were very helpful. The staff always went out of their way to help me as much as they could. The breakfast option is... More 

Was this review helpful? Yes 3
Magdalena G, Manager at Regent Hotel, responded to this review

Dear Guest, Thank you for your excellent feedback. It is always rewarding to know that a guest will return to our hotel. I hold you to your promise and see you again in the near future. Kind regards Malgorzata Badocha More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 19, 2014

What a lovely Hotel! Staff were friendly and helped us organise trips which included everything from transfers to and from the hotel, tours guides and admission. The room was huge! Spacious bathroom which was wonderful. TV had polish channels but there was one channel which was english. But noisy as we had a room facing the front of the town... More 

Was this review helpful? Yes 3
Magdalena G, Manager at Regent Hotel, responded to this review

Dear Guest, Thank you very much for your fantastic review. Brilliant, wonderful and lovely these are the words that are the great reword for our staff. We appreciate your valuable comments and we hope to see you again. Kind regards Malgorzata Badocha More 

Derby, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 14, 2014

We were allocated this hotel in a package. Check-in was smooth and we found the room, 110, somewhat old-fashioned but totally serviceable. The free WiFi reached our room and although the TV was in Polish we rationalised that by the fact we were in Poland and just watched the sports channel. It was slightly disappointing to find there was no... More 

Was this review helpful? Yes 3
Magdalena G, Manager at Regent Hotel, responded to this review

Dear Guest, I hope you feel good and your finger has been already healed. I was delighted to read your kind comments especially the part relating to our staff. Please do come back to Krakow and to our hotel. Kind regards Malgorzata Badocha More 

Den Bosch, The Netherlands
Top Contributor
51 reviews 51 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 25, 2014

Rooms are quite big and very clean. Breakfast is very nice. The staff is extremely friendly and wants to help as much as possible. They even gave us a lunch box at 6:45 because of our early transfer. 100% recommendation!

Was this review helpful? Yes 1
Magdalena G, Manager at Regent Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your nice review. It was real pleasure to read that you were satisfied with our hotel and especially with our staff. We hope to see you again. Kind regards Malgorzata Badocha More 

Newry, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 29, 2014

This hotel is basic, basic, basic. The area although interesting, is a nightmare to walk through at night as the pavements are in a dreadful state and the street lighting is poor. In the hotel the staff are at best monosyllabic and at worst surly. Breakfast is an incredible mish mash with cold scrambled eggs, cold pancakes and a drink... More 

Was this review helpful? Yes 1
Magdalena G, Manager at Regent Hotel, responded to this review

Dear Guest, Thank you very much for your candid feedback. I am really sorry to hear that you were not satisfied with our service. I am really surprised that you had such bad opinion about our receptionists. Usually our guests described our staff with the words: polite, friendly, helpful etc. Regarding the tv I would like to clarify that we... More 

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Additional Information about Regent Hotel

Address: 19 Bozego Ciala St, Krakow 31-059 , Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Kazimierz , Stare Miasto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Regent Hotel 3*
Number of rooms: 39
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Also Known As:
Regent Krakow
Krakow Regent
Regent Hotel Krakow
Hotel Style:
#24 Best Value Hotel in Krakow
#48 Romantic Hotel in Krakow
#58 Family Hotel in Krakow

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