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Regent Hotel

3.0 of 5 19 Bozego Ciala St, Krakow 31-059 , Poland
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
Regent Hotel
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Regent Hotel
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324 reviews from our community

Traveler rating
    116
    154
    36
    11
    7
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28
123
16
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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  • English first
  • French first
  • German first
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  • Japanese first
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  • Polish first
  • Russian first
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  • Any
English first
  • All months
    (324)
  • Mar-May only
    (96)
  • Jun-Aug only
    (83)
  • Sep-Nov only
    (73)
  • Dec-Feb only
    (72)
All months
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My first time travelling solo and I stayed in the Regent. I checked in for 4 nights at the start of January. The hotel, the staff and the area.... fabulous. All the staff speak excellent english and were very helpful. The staff always went out of their way to help me as much as they could. The breakfast option is... More 

Was this review helpful? Yes 1
Magdalena G, Manager at Regent Hotel, responded to this review

Dear Guest, Thank you for your excellent feedback. It is always rewarding to know that a guest will return to our hotel. I hold you to your promise and see you again in the near future. Kind regards Malgorzata Badocha More 

1 review
4 of 5 stars Reviewed December 19, 2014 via mobile

What a lovely Hotel! Staff were friendly and helped us organise trips which included everything from transfers to and from the hotel, tours guides and admission. The room was huge! Spacious bathroom which was wonderful. TV had polish channels but there was one channel which was english. But noisy as we had a room facing the front of the town... More 

Was this review helpful? Yes
Magdalena G, Manager at Regent Hotel, responded to this review

Dear Guest, Thank you very much for your fantastic review. Brilliant, wonderful and lovely these are the words that are the great reword for our staff. We appreciate your valuable comments and we hope to see you again. Kind regards Malgorzata Badocha More 

Derby, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 14, 2014

We were allocated this hotel in a package. Check-in was smooth and we found the room, 110, somewhat old-fashioned but totally serviceable. The free WiFi reached our room and although the TV was in Polish we rationalised that by the fact we were in Poland and just watched the sports channel. It was slightly disappointing to find there was no... More 

Was this review helpful? Yes 1
Magdalena G, Manager at Regent Hotel, responded to this review

Dear Guest, I hope you feel good and your finger has been already healed. I was delighted to read your kind comments especially the part relating to our staff. Please do come back to Krakow and to our hotel. Kind regards Malgorzata Badocha More 

Den Bosch, The Netherlands
Top Contributor
51 reviews 51 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 25, 2014

Rooms are quite big and very clean. Breakfast is very nice. The staff is extremely friendly and wants to help as much as possible. They even gave us a lunch box at 6:45 because of our early transfer. 100% recommendation!

Was this review helpful? Yes
Magdalena G, Manager at Regent Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your nice review. It was real pleasure to read that you were satisfied with our hotel and especially with our staff. We hope to see you again. Kind regards Malgorzata Badocha More 

Newry, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 29, 2014

This hotel is basic, basic, basic. The area although interesting, is a nightmare to walk through at night as the pavements are in a dreadful state and the street lighting is poor. In the hotel the staff are at best monosyllabic and at worst surly. Breakfast is an incredible mish mash with cold scrambled eggs, cold pancakes and a drink... More 

Was this review helpful? Yes 1
Magdalena G, Manager at Regent Hotel, responded to this review

Dear Guest, Thank you very much for your candid feedback. I am really sorry to hear that you were not satisfied with our service. I am really surprised that you had such bad opinion about our receptionists. Usually our guests described our staff with the words: polite, friendly, helpful etc. Regarding the tv I would like to clarify that we... More 

Newcastle upon Tyne, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 24, 2014

The hotel is set in a great area for exploring, and is reasonably priced. There are loads of lovely shops, restaurants and bars locally. The rooms are small and fairly basic but they do what they need to do. The bathrooms are good though, fresh and with everything you need. I'd visit again.

Was this review helpful? Yes
Magdalena G, Manager at Regent Hotel, responded to this review

Dear Guest, Thank you for sharing with others how much you liked our perfect location and room facilities. We are happy to hear that you would visit our hotel again. Kind regards Malgorzata Badocha More 

Perth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 22, 2014

Just come back from here after three night break. Hotel comfortable, its got character breakfast a bit of let down for the breakfast area lift could do with getting renewed our room 301 was quiet. No evening meals with this hotel but there are many nearby or better still venture to the old town not far away a 15min wait

Was this review helpful? Yes
Magdalena G, Manager at Regent Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience on TripAdvisor. It is excellent to know that you liked our hotel and the room you stayed in. I hope that you will visit us again. Kind regards Malgorzata Badocha More 

Essex
Top Contributor
52 reviews 52 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 12, 2014

We spent five days at the Regent last week and we couldn't find anything that wasn't good. The location was perfect within easy walking distance of all attractions and restaurants by the dozen. The room was comfortable and clean with a very nice modern bathroom. The breakfast was plentiful and varied with a cooked option to cater to the British... More 

Was this review helpful? Yes
Magdalena G, Manager at Regent Hotel, responded to this review

Dear Guest, We are so glad that you enjoyed your stay with us. We appreciate your kind words regarding our hotel and staff. We look forward to welcoming you back on your next visit. Kind regards Malgorzata Badocha More 

swindon
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 28, 2014

Have just spent 4 nights at this small but very comfortable hotel-great location close to many restaurants & within easy distance to the tram network- very comfortable rooms cleaned each day with fresh towels- lost of variety for breakfast-with a good selection of meats cheeses & hot food-great value for money-but best of all the staff were 1st class so... More 

Was this review helpful? Yes 1
Magdalena G, Manager at Regent Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review. It was real pleasure to read such great compliments about our staff. We look forward to welcoming you back next time. Kind regards Malgorzata Badocha More 

Stockton-on-Tees, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 22, 2014 via mobile

This hotel is lovely. The bedrooms are spacious with comfy beds and windows that open. Breakfast was basic but was tasty with a great deal of choice. Location is good as well and is only few minutes away from bars and restraunts . Staff are really friendly and helpful in directing you to exchange places and shops. Free wifi in... More 

Was this review helpful? Yes
Magdalena G, Manager at Regent Hotel, responded to this review

Dear Guest, Thank you very much for your feedback and for your kind words about our staff. We are very pleased that you found our hotel to be lovely and we look forward to seeing you again. Kind regards Malgorzata Badocha More 

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Additional Information about Regent Hotel

Address: 19 Bozego Ciala St, Krakow 31-059 , Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Kazimierz , Stare Miasto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Regent Hotel 3*
Number of rooms: 39
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Also Known As:
Regent Krakow
Krakow Regent
Regent Hotel Krakow
Hotel Style:
#47 Romantic Hotel in Krakow
#55 Family Hotel in Krakow

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