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Crown Piast Hotel & Park

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Ul Radzikowskiego 109, Krakow 31-342, Poland
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Crown Piast Hotel & Park
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Crown Piast Hotel & Park
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152 reviews from our community

Traveler rating
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    33
    11
    14
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed today NEW

This is suppose to be rated a 5-Star Hotel but my stay there speaks otherwise. Why ? a) The room safe was located about 6 feet high in a shelf. Do the hotel expect its guests to be of minimum height to use it ? b) The wardrobe sliding door when slided to the extreme end, covers only about two... More 

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Lacey, Washington
1 review
1 of 5 stars Reviewed 3 days ago NEW

This is not a 5 star the most minimum standards. The lobby and elevator smell like an ash tray. the smoking area is right at the entrance to the hotel. the beds was not even standard and was so close to the floor, felt and looked like a big sleeping bag. the linen was not changed for the 9 dayas... More 

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Travelers are raving about these Krakow hotels

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

this is not a 5 star hotel.... equivalent to motel 6. the bed is so close to the floor, it feels like a sleeping bag. the pillows were flat...the linen was not changed during the 9 day stay. the shwere was so small that i had to urn side ways and boob my way in and out. there were only... More 

Was this review helpful? Yes 1
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Dear Frania D, Thank you for taking the time to post your comment following your recent stay at Crown Piast Hotel& Park. It was a pleasure to have you as one of our guests and let me apologize for not fully meeting your expectations. Please let me assure you that all the room equipment as furniture, kitchen appliances and bathroom... More 

Martham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

This is the 3rd time since July last year that we have stayed for a 3 night break. From the moment of landing at the airport where the hotel taxi arrives waiting in departures till the minute we were dropped off at the end of our break we were treated so kindly. The rooms at this hotel are spotless and... More 

Was this review helpful? Yes 1
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Dear Kristysdelights, Thank You very much for this lovely words. We are really happy You enjoyed Your stay in our Hotel. Of course I will pass Your kind words to every persony You mentioned and I am sure they will really appreciate it. Everyday we do our best to improve our service and satisfy our Guests. Thank You again and... More 

Hartlepool, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 27, 2015 via mobile

Lovely hotel at a great price, very obliging, welcoming staff although they're English is slightly lacking which was a little bit of a problem when asking for help but it was manageable. Breakfast was fantastic!

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Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Dear rhfiasco Thank You very much for Your time to left this possitive opinion. We are really glad that You enjoyed Your stay. Satisfaction of our Guests is our priority. Hope to see You again during Your next visit in Kraków. Best regards Małgorzata Kowal PR Manager More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 11, 2015

Close to airport and highway A4. Good standard, nice staff, good brackfast, good room all ok. It is not the most luxury and VIP hotel. Just Basic 5*. Good for short stAy ib business trip. Mini bar prices like in Marriot:) not good hotel for visit city Becouse far away

Was this review helpful? Yes
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Dear Hetman C, Thank You very much for Your time to left this possitive opinion. We are really glad You enjoyed Your stay. Everyday we trying to improve the quality of our service. Hope to see You again. Best regards Małgorzata Kowal PR Manager More 

Bucharest, Romania
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 27, 2015

A five star hotel that has no sweetener and no tourist map, but friendly staff. Parking is paid separately. The windows do not open. Internet is free. It is a hotel that has received his stars long ago and is struggling to adapt for today.

Was this review helpful? Yes
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Dear AngelicaZ, first of all I would like to thank you for leaving the review after the stay in our hotel. I am sorry to hear about Your issues with windows and that You did not inform about it to Reception, because all windows in all rooms do open. Everyday our Hotel do everything to improve the quality of our... More 

Mississauga, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 7, 2015

I'm writing this to help out other couples who are looking for wedding venues in Krakow. When my (now) husband and I were desperately searching for a perfect outdoor garden and a good hotel for our Humanist Wedding, we could not find any reviews from similar events in this hotel. So here is mine: Our wedding was on 19th July... More 

Was this review helpful? Yes 1
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Dear MarKatRob, Thank You very much for Your opinion and Your time spend to write so much nice things. It is important for us to provide the best service to our guessts. I am really glad to hear that Your dream wedding come true in our Hotel. We are very happy to be a part of it and help to... More 

Viersen, Germany
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 4, 2014

Stayed in the hotel for a couple of nights for the second time. The pros: Very friendly staff Breakfast buffet quite decent (but nothing surprising) Nice surrounding in a park Nice rooms Free WiFi everywhere What could be better: Restaurant and bar were real chilly - it was below zero degree Celsius outside, and after an hour or so in... More 

Was this review helpful? Yes 1
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Dear Sir Michael! Thank you for sharing Your opinion with other Guests and Tripadvisor community. Every comment is very important for us and our staff. We are glad that You like our hotel, park and restuaurant. It's nice to hear that You have noticed some things to change in our object. We will do our best to improve our service.... More 

Oxford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 27, 2014

Charged 15 zloty for a jug of tap water with dinner Took 200 zloty deposit at check in, charged me 250 zloty for the towels I used in the room because they had a bit of mud on, nothing washing powder wouldn't get out. Rooms were poor quality not very big. Spa was shut for my whole stay The gym... More 

Was this review helpful? Yes 1
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Thank You for leaving Your comments about our hotel. We appreciate the frank statement regarding the services we offer. In the future, will we make changes and improvements to feel our Guests more satisfied after stay at Crown Piast Hotel and Park*****. Yours sincerely, Iwona Stadnicka PR Manager More 

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