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Crown Piast Hotel & Park

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Ul Radzikowskiego 109, Krakow 31-342, Poland
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Crown Piast Hotel & Park
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Crown Piast Hotel & Park
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148 reviews from our community

Traveler rating
    39
    55
    32
    11
    11
See reviews for
23
39
4
35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Martham, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

This is the 3rd time since July last year that we have stayed for a 3 night break. From the moment of landing at the airport where the hotel taxi arrives waiting in departures till the minute we were dropped off at the end of our break we were treated so kindly. The rooms at this hotel are spotless and... More 

Was this review helpful? Yes
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Dear Kristysdelights, Thank You very much for this lovely words. We are really happy You enjoyed Your stay in our Hotel. Of course I will pass Your kind words to every persony You mentioned and I am sure they will really appreciate it. Everyday we do our best to improve our service and satisfy our Guests. Thank You again and... More 

Hartlepool, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 27, 2015 via mobile

Lovely hotel at a great price, very obliging, welcoming staff although they're English is slightly lacking which was a little bit of a problem when asking for help but it was manageable. Breakfast was fantastic!

Was this review helpful? Yes
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Dear rhfiasco Thank You very much for Your time to left this possitive opinion. We are really glad that You enjoyed Your stay. Satisfaction of our Guests is our priority. Hope to see You again during Your next visit in Kraków. Best regards Małgorzata Kowal PR Manager More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 11, 2015

Close to airport and highway A4. Good standard, nice staff, good brackfast, good room all ok. It is not the most luxury and VIP hotel. Just Basic 5*. Good for short stAy ib business trip. Mini bar prices like in Marriot:) not good hotel for visit city Becouse far away

Was this review helpful? Yes
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Dear Hetman C, Thank You very much for Your time to left this possitive opinion. We are really glad You enjoyed Your stay. Everyday we trying to improve the quality of our service. Hope to see You again. Best regards Małgorzata Kowal PR Manager More 

Bucharest, Romania
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 27, 2015

A five star hotel that has no sweetener and no tourist map, but friendly staff. Parking is paid separately. The windows do not open. Internet is free. It is a hotel that has received his stars long ago and is struggling to adapt for today.

Was this review helpful? Yes
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Dear AngelicaZ, first of all I would like to thank you for leaving the review after the stay in our hotel. I am sorry to hear about Your issues with windows and that You did not inform about it to Reception, because all windows in all rooms do open. Everyday our Hotel do everything to improve the quality of our... More 

Mississauga, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 7, 2015

I'm writing this to help out other couples who are looking for wedding venues in Krakow. When my (now) husband and I were desperately searching for a perfect outdoor garden and a good hotel for our Humanist Wedding, we could not find any reviews from similar events in this hotel. So here is mine: Our wedding was on 19th July... More 

Was this review helpful? Yes 1
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Dear MarKatRob, Thank You very much for Your opinion and Your time spend to write so much nice things. It is important for us to provide the best service to our guessts. I am really glad to hear that Your dream wedding come true in our Hotel. We are very happy to be a part of it and help to... More 

Viersen, Germany
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 4, 2014

Stayed in the hotel for a couple of nights for the second time. The pros: Very friendly staff Breakfast buffet quite decent (but nothing surprising) Nice surrounding in a park Nice rooms Free WiFi everywhere What could be better: Restaurant and bar were real chilly - it was below zero degree Celsius outside, and after an hour or so in... More 

Was this review helpful? Yes
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Dear Sir Michael! Thank you for sharing Your opinion with other Guests and Tripadvisor community. Every comment is very important for us and our staff. We are glad that You like our hotel, park and restuaurant. It's nice to hear that You have noticed some things to change in our object. We will do our best to improve our service.... More 

Oxford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 27, 2014

Charged 15 zloty for a jug of tap water with dinner Took 200 zloty deposit at check in, charged me 250 zloty for the towels I used in the room because they had a bit of mud on, nothing washing powder wouldn't get out. Rooms were poor quality not very big. Spa was shut for my whole stay The gym... More 

Was this review helpful? Yes
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Thank You for leaving Your comments about our hotel. We appreciate the frank statement regarding the services we offer. In the future, will we make changes and improvements to feel our Guests more satisfied after stay at Crown Piast Hotel and Park*****. Yours sincerely, Iwona Stadnicka PR Manager More 

Palm Springs
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 18, 2014

A five star hotel right in the heart of Krakow and inside a park. It is located in a very safe area however it is far from other establishments in case you need to eat or buy something. You need to call for a taxi from the hotel reception if you don't have a car. Rooms are neat and clean... More 

Was this review helpful? Yes
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Thank You for Your comment about the Crown Piast Hotel and Park. We are glad that You appreciate the charms of a facility location in the midst of the park and peaceful place in which it is located. Large distance from the center sometimes is an advantage, sometimes a disadvantage, so we understand Your feelings associated with it. If You... More 

Zurich
Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 13, 2014

Stayed here for 2 nights. The hotel is located around 20 mins by car from the center. The hotel is located near Ikea and Industrial Shopping area. Taxi fare around 25-30 PLN to the center. The property is beautiful with lots of green area. But the hotel is showing it's age. Generally the hotel feels like a dark dungeon. The... More 

Was this review helpful? Yes 1
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review
Google Translation

Dzień dobry! Dziękujemy za pozostawienie opinii o naszym obiekcie oraz za skorzystanie z naszej oferty. Cieszymy się, że zechciał Pan... More 

Bucharest, Romania
1 review
4 of 5 stars Reviewed October 1, 2014

Crown Piast isn’t a 5 stars hotel. It has 4 stars rooms, and 3 stars bathrooms. There are no ironing facilities. The breakfast is poor – for example, only one type of cake. Parking is too expensive, if you compare with the room fare. We were asked for a “safety” deposit (50€). We were offended – we paid in advance... More 

Was this review helpful? Yes
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Dear sir Valentin! Thank You for the taking adventage of our offer. We are glad that You were willing to share Your opinion and we will take into consideration all Your advises and hints about the rooms, bathrooms and gastronomy. At the same time, we are sorry and we apologize for it, that You could feel offended by our staff.... More 

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