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Crown Piast Hotel & Park

Hotel website
Ul Radzikowskiego 109, Krakow 31-342, Poland
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Crown Piast Hotel & Park
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157 Reviews from our TripAdvisor Community

Traveler rating
    41
    57
    36
    11
    12
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27
40
5
36
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (157)
  • Mar-May only
    (30)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (33)
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Northamptonshire, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here with my mum and daughter. The room was big enough and the facilities were fine. Breakfast was good. The hotel was spotless and the staff were very friendly and helpful. The grounds of the hotel were stunning you didn't feel Like you were in a hotel and they were big enough to walk around and admire. The water... More 

Was this review helpful? Yes 1
Godalming, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 4 nights. Every member of staff was incredibly helpful and caring. The atmosphere was friendly but also classy. The service and attendance to anything we needed was met without any issue, from bike hire, to room service to posting our cards and a prompt taxi service. They have great facilities on site. We just used the... More 

Was this review helpful? Yes 3
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Dear SheldonEm, I would like to take this moment to thank you for your gracious review and for being our guest. We do appreciate you taking the time to share your experience and to know we met your expectations. We take great pride in offering our guests excellent service and facielities. I am delighted to know that you enjoyed our... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The hotel is really nice and the staff are amazingly friendly and helpful. One tip is never eat at the hotel restaurant, I found the food to be really bland and not 5 star worthy. The hotel is situated 15 mins from the center another 15 mins from the airport therefore the hotel prices are really good.

Was this review helpful? Yes 1
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Dear Shan F, Thank you very much for taking the time to post your comments here on Trip Advisor! It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. All our guests enjoy the convenient location of the hotel, so close to many tourist attractions and main transport... More 

England, United Kingdom
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were looking for a hotel with air conditioning and secure parking in the vicinity of Krakow, and in this respect the hotel delivered. I was in a room under the roof in 33 degree Celsius heat and air conditioning was absolutely essential. Unfortunately the air conditioning was also very loud, even when switched off with a background gurgling noise.... More 

Was this review helpful? Yes 2
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Dear Sknop, Thank you very much for taking the time to post your comments and share your experience with us. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I am delighted to know that you enjoyed most aspects of your visit and you had a nice... More 

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed May 29, 2015

This is suppose to be rated a 5-Star Hotel but my stay there speaks otherwise. Why ? a) The room safe was located about 6 feet high in a shelf. Do the hotel expect its guests to be of minimum height to use it ? b) The wardrobe sliding door when slided to the extreme end, covers only about two... More 

Was this review helpful? Yes 1
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Dear MiloWon, Thank you for taking the time to post feedback on TripAdvisor. I am sorry to read that you did not find our 5 star Hotel to be of a level you expected. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I was sorry to... More 

Travelers are raving about these Krakow hotels

Martham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

This is the 3rd time since July last year that we have stayed for a 3 night break. From the moment of landing at the airport where the hotel taxi arrives waiting in departures till the minute we were dropped off at the end of our break we were treated so kindly. The rooms at this hotel are spotless and... More 

Was this review helpful? Yes 1
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Dear Kristysdelights, Thank You very much for this lovely words. We are really happy You enjoyed Your stay in our Hotel. Of course I will pass Your kind words to every persony You mentioned and I am sure they will really appreciate it. Everyday we do our best to improve our service and satisfy our Guests. Thank You again and... More 

Hartlepool, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 27, 2015 via mobile

Lovely hotel at a great price, very obliging, welcoming staff although they're English is slightly lacking which was a little bit of a problem when asking for help but it was manageable. Breakfast was fantastic!

Was this review helpful? Yes
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Dear rhfiasco Thank You very much for Your time to left this possitive opinion. We are really glad that You enjoyed Your stay. Satisfaction of our Guests is our priority. Hope to see You again during Your next visit in Kraków. Best regards Małgorzata Kowal PR Manager More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 11, 2015

Close to airport and highway A4. Good standard, nice staff, good brackfast, good room all ok. It is not the most luxury and VIP hotel. Just Basic 5*. Good for short stAy ib business trip. Mini bar prices like in Marriot:) not good hotel for visit city Becouse far away

Was this review helpful? Yes
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Dear Hetman C, Thank You very much for Your time to left this possitive opinion. We are really glad You enjoyed Your stay. Everyday we trying to improve the quality of our service. Hope to see You again. Best regards Małgorzata Kowal PR Manager More 

Bucharest, Romania
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 27, 2015

A five star hotel that has no sweetener and no tourist map, but friendly staff. Parking is paid separately. The windows do not open. Internet is free. It is a hotel that has received his stars long ago and is struggling to adapt for today.

Was this review helpful? Yes
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Dear AngelicaZ, first of all I would like to thank you for leaving the review after the stay in our hotel. I am sorry to hear about Your issues with windows and that You did not inform about it to Reception, because all windows in all rooms do open. Everyday our Hotel do everything to improve the quality of our... More 

Mississauga, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 7, 2015

I'm writing this to help out other couples who are looking for wedding venues in Krakow. When my (now) husband and I were desperately searching for a perfect outdoor garden and a good hotel for our Humanist Wedding, we could not find any reviews from similar events in this hotel. So here is mine: Our wedding was on 19th July... More 

Was this review helpful? Yes 2
Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & Park, responded to this review

Dear MarKatRob, Thank You very much for Your opinion and Your time spend to write so much nice things. It is important for us to provide the best service to our guessts. I am really glad to hear that Your dream wedding come true in our Hotel. We are very happy to be a part of it and help to... More 

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