A lobby with excited teenagers heading upstairs to a disco when I arrived. A small bar area behind with an eclectic mix of people taking a drink or two. A slightly cold feeling to the reception & booking in process. However my room was nice, well lit, comfortable and I felt at home. We then move on to the bathroom.... more

The hotel houses a casino which draws busloads of visitors. While I was there, it was also overrun with youth groups who ran screaming up and down the halls and sat in the halls playing radios and guitars. The hotel policy mandates quiet time from 10pm until 7am but the staff are not interested in enforcing it. It took well... more

My wife and I stayed at the Cracovia from 20th to 27th August 2009. We found the location to be excellent, with easy access to the main square. The staff were very helpful and pleasant. On our arrival a doorman offered us assistance with our luggage, having just taken the bus from the airport. True, the room was quite warm... more

I went to Krakow for a wedding for 4 nights and booked in here for 3 nights. When I turned on the tap and the shower the water was brown. It was awful. We went downstairs and the very unhelpful 'manager' offered us another room. The next 2 rooms - the water wasn't brown, it was black! Black sludge was... more

Arrived Krakow airport via easyjet from Liverpool and I have to say it was one of the best flights i've ever had. I Was a bit doubious going with easyjet, as I'd heard so many bad stories but was pleasantly surprised. Once out of the airport, take a short walk around the corner to the bus stop and get bus... more

Stayed here with a group of 16 lads on a stag. Staff were reasonable considering our party. Helped us out ordering taxi's and basic local info. The room was clean if a little outdated. 10 minute walk to town. Good location, good value. more

We stayed at the Cracovia over Easter and got a very good deal on it so I did wonder if there was a reason for the price to be so relatively low. Needn't have worried though :-) Our room was pretty spacious with coffee making facilities, opening windows and a decent size bathroom with loads of hot water - furniture... more

My Mum and i stayed here for 3 nights on a weekend break and it was awful! The staff weren't very helpful, when we enquired about transport to the airport they said they didn't provide it and didn't offer any other suggestions. Although the room and bathroom were clean, it was extremely noisy; you could hear the constant traffic outside... more

Visited Cracovia again after 10 years and most were the same to be honest, but guest service has improved a lot! Hotelrooms are not very big but is equipped with all you need. Very good value for your money. Hotel is close to city centre and choose to walk or take a taxi wich is very cheap. The hotelbar attracts... more