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Eden Hotel

Travelers' Choice award winner
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Ciemna St 15, Krakow 31-053 , Poland
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Eden Hotel
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Eden Hotel
Eden Hotel
Eden Hotel
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231 reviews from our community

Traveler rating
    126
    78
    17
    7
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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wexford
Contributor
12 reviews 12 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just back from spending four wonderful days in Hotel Eden, I can't say much more than what was already said. Its a great hotel even tough its very basic but spotless clean. The staff are 100% especially the catering staff. There was a great variety for breakfast, we had the most beautiful scrambled egg and omelettes.The bed was very comfortable... More 

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear WexfordJoan, We always appreciate positive comments about Hotel Eden! Thank you for taking the time to write these wonderful words about the most beautiful egg & omelettes served for our hotel breakfast and 100% efficient staff. We look forward to welcome you here again in the future. Warm regards and Happy Easter. More 

Kirkcaldy, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just returned from our first trip to Krakow. This was a very nice little hotel for a short break. The staff were very friendly and helpful and the hotel was spotlessly clean. The hotel was a brisk 15 min walk from the old town square which was stunning. This area is surrounded with little cafes and resturants which... More 

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear Keith, Thank you for your review. I really appreciate your comments regarding our customer service and clean rooms. Also, I want to advise you that we are currently updating our wifi service, and this should be completed over the next few days. Thank you also for the tip about ordering a taxi from the airport in advance. I do... More 

north wales
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Thank you to all of the staff for making our visit to Kraków very nice. The hotel is in a great location this time of year BUT with a bar at the front of the hotel with outside tables getting ready for the summer Noise will be a problem. Breakfast great, Our room a good size clean with good W... More 

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review of Hotel Eden! All your comments about our staff, rooms and hotel location are very much appreciated. Thank you again, and we look forward to seeing you on your next trip to Krakow and Hotel Eden! Regards from lovely sunny Krakow. More 

Arad, Romania
Top Contributor
63 reviews 63 reviews
41 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well located = in the Kazimierz district where you can have a lot of good time. Not far from the fabulous center of the city of Krakow. Friendly staff! Large rooms, well equipped bathroom, good wi-fi, clean. Tasty food at breakfast. I recommend it fully!

Was this review helpful? Yes 1
Alina M, General Manager at Eden Hotel, responded to this review

Dear Calin L, Thank you for the great comments! I'm pleased you enjoyed our staff and the hotel location. I hope you will be back here again in the nearest future. Warm regards. More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Just arrived back from our 1st visit to krakow & Eden Hotel is by far a fabulous 3* hotel, it's clean, staff are friendly, food was lovely & fresh, our room was very spacious. It's close to the main square (20-25 mins walk) surrounded by lovely bars & restaurant. All in all we would defiantly return to Eden Hotel &... More 

Was this review helpful? Yes 2
Alina M, General Manager at Eden Hotel, responded to this review

Dear Fender82, Thank you for your 5-star review of Hotel Eden! I'm really glad you enjoyed our clean and spacious rooms and our fresh bufet breakfast. I do hope to see you here one day not only to return the book borrowed from our little library! Warm wishes from sunny Krakow. More 

Senior Contributor
22 reviews 22 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our third stay at Eden.......a lovely Hotel ........Great location.......The Jewish Quarter is such a lovely area.....lots of great bars & restaurants to choose from The Eden is a perfect place to stay & explore from Lovely friendly staff.......always most welcoming We shall return.......soon

Was this review helpful? Yes 2
Alina M, General Manager at Eden Hotel, responded to this review

Dear mjw64, Thank you very much for your 5-star review of Hotel Eden! Such a pleasure to have guests like you! We look forward to your return. Warm regards from sunny Krakow. More 

Corby, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you are ever in Kraków, give the hotel Eden a visit! Very quaint! Full of character. The staff couldn't do enough for you. As if you were staying with family. The food outstanding. The best scrambled eggs I have ever had eaten. The city was very clean and easy to get around. The transportation very very good!

Was this review helpful? Yes 1
Alina M, General Manager at Eden Hotel, responded to this review

Dear Del R, Thank you very much for a wonderful review of Hotel Eden! I'm so pleased you enjoyed our outstanding breakfast bufet (as you wrote-the best scrambled eggs ever!) and our location. I do hope to welcome you here again in the future. Warm regards from Krakow. More 

Lahti, Finland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I really can´t add anything new which hasn´t been already said: perfect location, great staff, huge clean rooms, nice breakfast, beautiful neighbourhood with lots of great restaurants nearby. I can highly recommend this hotel. If you are a light sleeper I recommend a room from the back. There migh be some noise from the nearby bars and people passing by... More 

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear Audreymaria16, Thank you for a lovely opinion of Hotel Eden in Krakow! I'm very pleased you had an enjoyable stay in our beautiful city of Krakow and our hotel and I hope you will visit us again in the future. Warm regards from Krakow. More 

Dolgellau, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Eden Hotel has a very convenient location, we could get everywhere in the city on foot. It is fairly small, so much better than a large impersonal hotel. The staff were all very friendly & helpful. Our room was on the top floor, it was spacious and spotlessly clean. The bed was really comfortable and we slept very well... More 

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear Eirian T, Thank you for your great review of Hotel Eden! I'm pleased you liked our location, plentiful and interesting bufet breakfast and our staff. I hope to welcome you here again in the future. Warm regards from sunny Krakow. More 

Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 24, 2015

We picked this as a package holiday and so glad we did The rooms were lovely and bright and spacious with en suite that was super clean all the reception staff were so cheery and helpful the beds were really comfortable and the pillows were fab the breakfast was amazing so fresh and fantastic selection every morning The kazimierz area... More 

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear Janalicia, Thank you very much for a great review of Hotel Eden, Krakow! I'm very pleased you found our rooms clean and spacious and our staff cheery and helpful. Our guests are the heart of our business, they inspire us, they challenge us and they make us smile every day. So again, THANK YOU! I look forward to welcome... More 

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