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Eden Hotel

Travelers' Choice award winner
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Ciemna St 15, Krakow 31-053 , Poland
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Eden Hotel
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Eden Hotel
Eden Hotel
Eden Hotel
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242 reviews from our community

Traveler rating
    131
    83
    18
    7
    3
See reviews for
22
105
18
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (242)
  • Mar-May only
    (67)
  • Jun-Aug only
    (65)
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    (47)
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Gibraltar
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

Good location in the heart of the Jewish Quarter, walking distance to Market Square and plenty of good restaurants and Bars in the surrounding area. Very welcoming friendly staff always ready to inform and help. The rooms are not the most luxurious but very clean and adequate, breakfast mainly cold buffet but you can have hot food on request, the... More 

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear Guest, Thank you for taking the time to provide such a great review of your stay with us here at Hotel Eden, Krakow! I am very pleased that our location was suitable to the city exploration and that you enjoyed our friendly staff and daily bufet breakfast. I would like to welcome you here again in the future. Best... More 

Wrexham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just got back from 3 nights stay at the Eden Hotel in Kazimierz District of Krakow,I booked this hotel mainly because of the location and recommedations on TripAdvisor and it exceeded my expectations,the staff were friendly and helpful,the rooms were clean and spacious and the beds comfortable,free WiFi made it possible to share photos with friends back home,breakfast was a... More 

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear Tnerb57, Thank you for your recent, VERY positive review of our property! I'm very pleased that you found our staff helpful and rooms clean with comfy beds. All of our staff go above and beyond for our valued guests so and we are really appreciate your kind words. Warm regards from rainy today Krakow. More 

Liverpool
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 3 weeks ago

In a good location in the Jewish Quarter, delightful helpful receptionists, charming breakfast room with excellent cold buffet breakfast (not for anyone who wants 'full English') prepared by lovely staff. Although the bedrooms and all areas were very clean, I felt that the bedroom was depressing with drab colours and furniture. The bed was horrendously noisy so had to lie... More 

Was this review helpful? Yes
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2015 via mobile

Due to fog last October I arrived in the early hours of the morning at the Eden. I was, even at that hour, given an amazing welcome . My room was warn very, very clean and well appointed . I could not fault the breakfast and it's delightful ladies who prepared it .The staff were always cheerful and more than... More 

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear Alex P, Thank you so much for a wonderful review of Hotel Eden, I'm so happy you enjoyed your room, "delightful breakfast staff" and the location of our Hotel. I hope to welcome you here again in the future, but without the fog of course! Warm regards from sunny Krakow. More 

Newcastle upon tyne
Contributor
17 reviews 17 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 13, 2015

Reasonably priced clean secure and provides a filling breakfast. Don't expect anything flash this is a basic hotel. Wi-fi is available. No evening meal but there are plenty of cafes and restaurants close by. The hotel is situated in the Jewish District and its a 20 minute walk to the city centre. All staff spoke English. We stayed for a... More 

Was this review helpful? Yes 1
Alina M, General Manager at Eden Hotel, responded to this review

Dear Chas85, Thank you for your recent review of Hotel Eden. We appreciate your positive comments about our location and filling breakfast, and we look forward to having you return the next time you are in Krakow. Warm regards. More 

Belfast, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2015

Just back after a first time trip to Krakow and a 2 night stay in Eden Hotel. The hotel is in a good location in the Jewish quarter which has loads of restaurants and bars all less than 5 minutes away. The main square is about 15-20 mins walk. The rooms were massive, we had two single beds which didn't... More 

Was this review helpful? Yes 1
Alina M, General Manager at Eden Hotel, responded to this review

Dear Cara M, Thank you for sharing your fantastic opinion of Hotel Eden with us & TripAdvisor community! I am pleased to see that you enjoyed your stay from your "massive" room, excellent staff and our breakfast with a large variety of local foods!. I do hope to welcome you back in the near future in Krakow and Hotel Eden.... More 

wexford
Contributor
12 reviews 12 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 29, 2015

Just back from spending four wonderful days in Hotel Eden, I can't say much more than what was already said. Its a great hotel even tough its very basic but spotless clean. The staff are 100% especially the catering staff. There was a great variety for breakfast, we had the most beautiful scrambled egg and omelettes.The bed was very comfortable... More 

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear WexfordJoan, We always appreciate positive comments about Hotel Eden! Thank you for taking the time to write these wonderful words about the most beautiful egg & omelettes served for our hotel breakfast and 100% efficient staff. We look forward to welcome you here again in the future. Warm regards and Happy Easter. More 

Kirkcaldy, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 22, 2015

We have just returned from our first trip to Krakow. This was a very nice little hotel for a short break. The staff were very friendly and helpful and the hotel was spotlessly clean. The hotel was a brisk 15 min walk from the old town square which was stunning. This area is surrounded with little cafes and resturants which... More 

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear Keith, Thank you for your review. I really appreciate your comments regarding our customer service and clean rooms. Also, I want to advise you that we are currently updating our wifi service, and this should be completed over the next few days. Thank you also for the tip about ordering a taxi from the airport in advance. I do... More 

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