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Eden Hotel

Travelers' Choice award winner
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Ciemna St 15, Krakow 31-053 , Poland
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Eden Hotel
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Eden Hotel
Eden Hotel
Eden Hotel
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237 reviews from our community

Traveler rating
    130
    80
    17
    7
    3
See reviews for
22
100
18
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Due to fog last October I arrived in the early hours of the morning at the Eden. I was, even at that hour, given an amazing welcome . My room was warn very, very clean and well appointed . I could not fault the breakfast and it's delightful ladies who prepared it .The staff were always cheerful and more than... More 

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear Alex P, Thank you so much for a wonderful review of Hotel Eden, I'm so happy you enjoyed your room, "delightful breakfast staff" and the location of our Hotel. I hope to welcome you here again in the future, but without the fog of course! Warm regards from sunny Krakow. More 

Newcastle upon tyne
Contributor
17 reviews 17 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Reasonably priced clean secure and provides a filling breakfast. Don't expect anything flash this is a basic hotel. Wi-fi is available. No evening meal but there are plenty of cafes and restaurants close by. The hotel is situated in the Jewish District and its a 20 minute walk to the city centre. All staff spoke English. We stayed for a... More 

Was this review helpful? Yes 1
Alina M, General Manager at Eden Hotel, responded to this review

Dear Chas85, Thank you for your recent review of Hotel Eden. We appreciate your positive comments about our location and filling breakfast, and we look forward to having you return the next time you are in Krakow. Warm regards. More 

Belfast, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Just back after a first time trip to Krakow and a 2 night stay in Eden Hotel. The hotel is in a good location in the Jewish quarter which has loads of restaurants and bars all less than 5 minutes away. The main square is about 15-20 mins walk. The rooms were massive, we had two single beds which didn't... More 

Was this review helpful? Yes 1
Alina M, General Manager at Eden Hotel, responded to this review

Dear Cara M, Thank you for sharing your fantastic opinion of Hotel Eden with us & TripAdvisor community! I am pleased to see that you enjoyed your stay from your "massive" room, excellent staff and our breakfast with a large variety of local foods!. I do hope to welcome you back in the near future in Krakow and Hotel Eden.... More 

wexford
Contributor
12 reviews 12 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 29, 2015

Just back from spending four wonderful days in Hotel Eden, I can't say much more than what was already said. Its a great hotel even tough its very basic but spotless clean. The staff are 100% especially the catering staff. There was a great variety for breakfast, we had the most beautiful scrambled egg and omelettes.The bed was very comfortable... More 

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear WexfordJoan, We always appreciate positive comments about Hotel Eden! Thank you for taking the time to write these wonderful words about the most beautiful egg & omelettes served for our hotel breakfast and 100% efficient staff. We look forward to welcome you here again in the future. Warm regards and Happy Easter. More 

Kirkcaldy, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 22, 2015

We have just returned from our first trip to Krakow. This was a very nice little hotel for a short break. The staff were very friendly and helpful and the hotel was spotlessly clean. The hotel was a brisk 15 min walk from the old town square which was stunning. This area is surrounded with little cafes and resturants which... More 

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear Keith, Thank you for your review. I really appreciate your comments regarding our customer service and clean rooms. Also, I want to advise you that we are currently updating our wifi service, and this should be completed over the next few days. Thank you also for the tip about ordering a taxi from the airport in advance. I do... More 

north wales
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 20, 2015

Thank you to all of the staff for making our visit to Kraków very nice. The hotel is in a great location this time of year BUT with a bar at the front of the hotel with outside tables getting ready for the summer Noise will be a problem. Breakfast great, Our room a good size clean with good W... More 

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review of Hotel Eden! All your comments about our staff, rooms and hotel location are very much appreciated. Thank you again, and we look forward to seeing you on your next trip to Krakow and Hotel Eden! Regards from lovely sunny Krakow. More 

Arad, Romania
Top Contributor
67 reviews 67 reviews
42 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed March 14, 2015

Well located = in the Kazimierz district where you can have a lot of good time. Not far from the fabulous center of the city of Krakow. Friendly staff! Large rooms, well equipped bathroom, good wi-fi, clean. Tasty food at breakfast. I recommend it fully!

Was this review helpful? Yes 1
Alina M, General Manager at Eden Hotel, responded to this review

Dear Calin L, Thank you for the great comments! I'm pleased you enjoyed our staff and the hotel location. I hope you will be back here again in the nearest future. Warm regards. More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 6, 2015 via mobile

Just arrived back from our 1st visit to krakow & Eden Hotel is by far a fabulous 3* hotel, it's clean, staff are friendly, food was lovely & fresh, our room was very spacious. It's close to the main square (20-25 mins walk) surrounded by lovely bars & restaurant. All in all we would defiantly return to Eden Hotel &... More 

Was this review helpful? Yes 2
Alina M, General Manager at Eden Hotel, responded to this review

Dear Fender82, Thank you for your 5-star review of Hotel Eden! I'm really glad you enjoyed our clean and spacious rooms and our fresh bufet breakfast. I do hope to see you here one day not only to return the book borrowed from our little library! Warm wishes from sunny Krakow. More 

Senior Contributor
24 reviews 24 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 4, 2015

This was our third stay at Eden.......a lovely Hotel ........Great location.......The Jewish Quarter is such a lovely area.....lots of great bars & restaurants to choose from The Eden is a perfect place to stay & explore from Lovely friendly staff.......always most welcoming We shall return.......soon

Was this review helpful? Yes 2
Alina M, General Manager at Eden Hotel, responded to this review

Dear mjw64, Thank you very much for your 5-star review of Hotel Eden! Such a pleasure to have guests like you! We look forward to your return. Warm regards from sunny Krakow. More 

Corby, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2015

If you are ever in Kraków, give the hotel Eden a visit! Very quaint! Full of character. The staff couldn't do enough for you. As if you were staying with family. The food outstanding. The best scrambled eggs I have ever had eaten. The city was very clean and easy to get around. The transportation very very good!

Was this review helpful? Yes 1
Alina M, General Manager at Eden Hotel, responded to this review

Dear Del R, Thank you very much for a wonderful review of Hotel Eden! I'm so pleased you enjoyed our outstanding breakfast bufet (as you wrote-the best scrambled eggs ever!) and our location. I do hope to welcome you here again in the future. Warm regards from Krakow. More 

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