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All 235 Krakow hotels

Eden Hotel

3.0 of 5 Hotel   |   Ciemna St 15, Krakow 31-053 , Poland (Kazimierz)
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Eden Hotel
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88%
Ranked #41 of 235 hotels in Krakow
A recent review
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179 people have reviewed this hotel

Traveler rating
    92
    62
    16
    6
    3
See reviews for
13
74
15
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Derby, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 3, 2014

We've just returned from our first visit to Krakow, a present from our daughters, we could not have chosen a better hotel. It is warm, clean welcoming and full of character and history. The staff were friendly, knowledgable and very obliging, arranging trips, packed lunches, taxis and directions to places of interest. We were ashamed by our lack of Polish... More

Was this review helpful? Yes 2
Alina M, General Manager at Eden Hotel, responded to this review

Dear Guests, Thank you for your 5 star review of Hotel Eden, Krakow! I'm pleased that you enjoyed our hotel and the city and hope that you will visit us again in the future. And special thanks to your daughters who made the reservation in Hotel Eden for you. Warm regards from Krakow. More

Edinburgh, United Kingdom
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 28, 2014

This was our first time in Krakow. The hotel is lovely, warm,friendly, clean and just what we were looking for. The staff, Anna and the others were very helpful and looked after us ordering taxis and meals when we need them. The location is about a 15 minute walk from the Main Market Square and 20 minutes from the bus... More

Was this review helpful? Yes 1
Alina M, General Manager at Eden Hotel, responded to this review

Dear Guests, Thank you very much for your fantastic review! It is much appreciated and I can assure you that our staff will be delighted to hear that you enjoyed your stay at Hotel Eden, Krakow. I'm glad that you found our reception staff, especially Anna very helpful and friendly. I do hope to welcome you here again in the... More

Columbia, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 8, 2014

I am extremely pleased to share information about this wonderful hotel. This is a warm, inviting and relaxing hotel, with a great owner and friendly staff. I've stayed at this hotel many times, and I always desire to return! It feels like "home away from home". Everyone is so nice and friendly! Also, the hotel is located in a great... More

Was this review helpful? Yes 2
Alina M, General Manager at Eden Hotel, responded to this review

Dear Guest, Thank you very much for your great comment and five star rating following your recent stay in Hotel Eden, Krakow! I'm very glad that you had an enjoyable stay with us again and hope to welcome you back here very soon. Warm regards from Krakow. More

Burnley, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 8, 2014

We have just returned from a wonderful 3 night break in Krakow. The Eden hotel were fabulous & really looked after us, Katia in particular was lovely & so helpful. To be honest all of the staff were very very helpful. There are some nice pubs & restaurants around the hotel. It's situated about half a mile from the main... More

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear Guest, Thank you very much for you great 5-star review on tripadvisor! I was very glad to see that you had a enjoyable stay with us and that our service met your expectations. I do hope to welcome you back very soon to Hotel Eden, Krakow. Best regards from sunny Krakow. More

Blackburn, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 5, 2014

We are really pleased that we booked The Eden. What a nice, friendly, warm and clean Hotel this is and the staff are so very helpful. We arranged our trips via the Hotel before we left and we were picked up at the door and dropped off at the door on our return. No need to go to The Centre... More

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear Guests, Thank you for sharing your opinion of Hotel Eden! January is usually quiet month in Krakow but still interesting enough to explore the city without the crowds. I'm pleased you had an enjoyable stay in our Hotel and Krakow and hope to see you here again in the future. Best regards from Krakow. More

Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 22, 2014

We stayed here in mid November 2013 we decided to visit Krakow for my mums 50th birthday there were 12 of us altogether and we all had an amazing experience. The hotel Eden was ideally located right in the centre of kazimierz a lovely little place with great character and helpful staff. The rooms were lovely and comfortable and the... More

Was this review helpful? Yes 1
Alina M, General Manager at Eden Hotel, responded to this review

Dear Guest, I very much appreciate your comments regarding your stay at Hotel Eden, Krakow! It is always a pleasure to receive positive review and I'm glad your mother enjoyed her 50th birthday in Krakow. I do hope to welcome you here again in the future. Best regards. More

East Kilbride, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 6, 2014

We've just returned from a 3 night stay over New Year. This hotel is down a quaint cobbled lane right beside the Remuh cemetery. Check in was very smooth with English speaking staff. We had room 314 on the first floor - as this hotel is 3 townhouses together, the receptionist was very helpful and took us to our room.... More

Was this review helpful? Yes 3
Alina M, General Manager at Eden Hotel, responded to this review

Dear Guests, The management and staff always appreciate your comments regarding your stay at Hotel Eden, Krakow. It is especially a pleasure to receive positive feedback and it is most gratifying to know that our work meet guest's expectations. We look forward to welcoming you back. Kind regards from snowy Krakow. More

Cheshire, England
Contributor
13 reviews 13 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 12, 2013

Just back from a trip to Krakow with my wife and youngest daughter, aged 17. Excellent experience all round with visits to Auschwitz / Birkenau and the Salt Mines (as well as lots of bars!!) The hotel is very well located, being right in the centre of the Kaziemierz district, adjacent to a synagogue and very old Jewish cemetery. It's... More

Was this review helpful? Yes 3
Alina M, General Manager at Eden Hotel, responded to this review

Dear Guests, Thank you very much for leaving such a positive review here on Tripadvisor! I'm delighted to read that you enjoyed location of the horel, nice rooms and our fresh breakfast buffet. I'm also glad that you found our staff very helpfull and attentive. I do hope I can welcome you here again in the future. All the best... More

Krakow, Poland
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 29, 2013

One of the coolest apartments in Kraków. The room was really clean, beds comfortable, staff - very hospitable. The city itself is really amazing and you should definitely go visit. The hotel is located in a jewish quarter so if you like history, this is a place for you.

Was this review helpful? Yes 4
Alina M, General Manager at Eden Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to review Hotel Eden on TripAdvisor.com! I'm pleased to hear that you enjoyed your stay with us and that you appreciated the location of our hotel and the quality of our rooms. I look forward to welcoming you here again in the future Kind regards. More

Durham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 8, 2013

Just arrived home from a 4night stay at this hotel, although away from the main town, the hotel is near the tram stop so easy to get to all the attractions. The staff were very friendly, the room was spacious and very clean. The breakfast was continental style with a large selection of cheese which made me happy! I would... More

Was this review helpful? Yes 7
Alina M, General Manager at Eden Hotel, responded to this review

Dear Guest, Thank you for your kind words about Hotel Eden, Krakow! I'm very pleased to read your review and I do appreciate it. I'm glad that you enjoyed your stay and found our hotel location convenient for your requirements and I hope to welcome you here again. Best regards from sunny Krakow. More

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Additional Information about Eden Hotel

Also Known As:
Eden Hotel Krakow
Address: Ciemna St 15, Krakow 31-053 , Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Kazimierz
Hotel Style:
#41 Family Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:3 star — Eden Hotel 3*
Official Description (provided by the hotel):
Convenient location in the heart of Jewish district of Kazimierz with easy access to the city centre. 27 simply-styled room, a cellar bar, sauna, salt grotto into three 15th-century townhouses. ... more   less 
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