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Eden Hotel

3.0 of 5 Ciemna St 15, Krakow 31-053 , Poland
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Eden Hotel
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Eden Hotel
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210 reviews from our community

Traveler rating
    113
    70
    17
    7
    3
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19
87
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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    (63)
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    (35)
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for four days from the 1st of December, the staff were very helpful and friendly, the room was a good size and very clean with an amazing shower, our only negative was ... No tea making facilities,in our room, but this wasn't too much of a problem as we could help ourselves to hot drinks ( which... More 

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Chichester, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed for 3 nights early December. The hotel is fine, but pretty basic - as should be expected for the price paid. The room was a good size (room 214) but had a sort of university hall room feel to it and the artwork on the walls was, erm, interesting. The breakfast buffet had a good assortment of food and... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 12, 2014

Stayed 3 nights bed + breakfast in November was pleasantly surprised how nice the hotel was. Everything was clean and the reception staff was most helpful. The beds were rather squeaky but just a minor issue and we was at the front of the hotel which at night was quite noisy but again wasn't a major issue. The breakfast is... More 

Was this review helpful? Yes 2
Alina M, General Manager at Eden Hotel, responded to this review

Dear PamBlood, Thank you for your review of Hotel Eden posted on tripadvisor. I'm very pleased to read that you enjoyed our well trained and helpful staff and the location of the hotel. I hope to welcome you here again in the future. Warm regards from Krakow. More 

Leeds UK
Top Contributor
73 reviews 73 reviews
16 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed October 31, 2014

We were only in Krakow for two nights and I wish we could have stayed longer in the beautiful city and the wonderful hotel. The hotel is located in the Jewish quarter and there are lots of bars and restaurants close at hand (at amazingly reasonable prices). The room was clean and warm and was spacious and adequate for our... More 

Was this review helpful? Yes 1
Alina M, General Manager at Eden Hotel, responded to this review

Dear PeterLeedsUK, Thank you for sharing your opinion of Hotel Eden! I'm very pleased you enjoyed our location and cosy atmosphere. I do hope to welcome you here again in the future. Best regards. More 

Nijmegen
2 reviews
4 of 5 stars Reviewed October 25, 2014

You desire creature comforts or modern design in your hotel? Look further. But if it is a clean room, a fine bed, a shower that will not let you down Eden Hotel offers you simply very good value for money. The location suits the average tourist splendidly and the service from the receptionist is second to none.

Review collected in partnership with Galahotels.com

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Alina M, General Manager at Eden Hotel, responded to this review

Dear Willem M, Thank you for your review of Hotel Eden. I'm pleased you liked our hotel and the location and look forward to seeing you here again. Best regards. More 

Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 19, 2014

Stayed here for 5 nights during our stay and it's a lovely hotel with great staff in the heart of kazimerz in Jewish quarter, good breakfasts, we had 4 rooms and were clean but room no 212 had a smell of urine in toilet although it was cleaned everyday but that apart would stay here again

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear Brian, Thank you very much for your nice opinion of Hotel Eden posted on tripadvisor.com. As you mentioned, our rooms are cleaned everyday. I am sorry for any inconvenience that you may have had. If you had mentioned this to us during your stay, we could have addressed the problem, or at worst, we would have moved you to... More 

Beverly Hills, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2014

The Eden Hotel is centrally located in the Jewish Quarter, and is a lovely, clean hotel. The staff is friendly and helpful with ideas, directions, and securing cabs, and happily assisted my daughter and me with packed lunches and snacks for our various day trips. We had a beautiful room with a separate living room and balcony, where I enjoyed... More 

Was this review helpful? Yes 1
Alina M, General Manager at Eden Hotel, responded to this review

Dear HoneyA, Thank you SO MUCH for your 5-star review of Hotel Eden! It was a real pleasure to accomodate you here for a few nights and I'm glad you enjoyed our location, cosy atmosphere and the service. It's our goal to make all of our guests feel at Hotel Eden like at their own "home away from home" and... More 

North West England, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 12, 2014

What can I say great location quiet yet 1 min walk from the square very clean lovely reception staff could not do enough for you would recommend to all who want to stay in this area breakfast wonderful rooms cleaned to the highest standard daily an absolute Gem

Was this review helpful? Yes 3
Alina M, General Manager at Eden Hotel, responded to this review

Dear stevewS7068TR, Thank you very much for your fantastic review of Hotel Eden! I'm glad that you found our hotel facilities nice and the staff very helpful. I wish you a nice autumn and hope to see you soon in Krakow again. More 

scotland
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 2, 2014

this is our fourth time here. we can happily recommend this hotel . it has very friendly staff who are extremely helpful. it is a lovely clean hotel. the breakfast buffet is lovely with plenty of choice and you can enjoy a relaxed breakfast in lovely surroundings. again we had room 121 which is spacious and has a lovely small... More 

Was this review helpful? Yes 2
Alina M, General Manager at Eden Hotel, responded to this review

Dear Scotlandmargo, Thank you very much for taking the time to review your 4th visit to Hotel Eden in Krakow on TripAdvisor.com. I and my team are delighted to hear you enjoyed your stay with us and that you appreciated our friendly staff, breakfast and rooms I hope to welcome you again for the 5th time in our hotel. All... More 

Durham, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 30, 2014

Stayed in this hotel from the 19th to the 22nd September. Hotel arranged taxi to and from airport which was very helpful. Hotel staff very effecient and helpful ....providing directions to anywhere we wanted to visit. We stayed in a twin room at the rear of the hotel which was very spacious. The room may appear dated for some tastes... More 

Was this review helpful? Yes 1
Alina M, General Manager at Eden Hotel, responded to this review

Dear Guest, Thank you VERY MUCH for your great review of Hotel Eden! I'm very glad that you found our staff efficient and helpful and our rooms clean and spacious. I do hope to welcome you here again in the future. Warm regards from beautiful city of Krakow. More 

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Additional Information about Eden Hotel

Address: Ciemna St 15, Krakow 31-053 , Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Kazimierz , Stare Miasto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Eden Hotel 3*
Number of rooms: 27
Reservation Options:
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Also Known As:
Eden Hotel Krakow
Hotel Style:
#26 Family Hotel in Krakow
#36 Romantic Hotel in Krakow
#45 Business Hotel in Krakow

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