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Eden Hotel

3.0 of 5 Ciemna St 15, Krakow 31-053 , Poland
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Eden Hotel
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Eden Hotel
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205 reviews from our community

Traveler rating
    111
    67
    17
    7
    3
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18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for 5 nights during our stay and it's a lovely hotel with great staff in the heart of kazimerz in Jewish quarter, good breakfasts, we had 4 rooms and were clean but room no 212 had a smell of urine in toilet although it was cleaned everyday but that apart would stay here again

Was this review helpful? Yes 1
Alina M, General Manager at Eden Hotel, responded to this review

Dear Brian, Thank you very much for your nice opinion of Hotel Eden posted on tripadvisor.com. As you mentioned, our rooms are cleaned everyday. I am sorry for any inconvenience that you may have had. If you had mentioned this to us during your stay, we could have addressed the problem, or at worst, we would have moved you to... More

Beverly Hills, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Eden Hotel is centrally located in the Jewish Quarter, and is a lovely, clean hotel. The staff is friendly and helpful with ideas, directions, and securing cabs, and happily assisted my daughter and me with packed lunches and snacks for our various day trips. We had a beautiful room with a separate living room and balcony, where I enjoyed... More

Was this review helpful? Yes 1
North West England, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

What can I say great location quiet yet 1 min walk from the square very clean lovely reception staff could not do enough for you would recommend to all who want to stay in this area breakfast wonderful rooms cleaned to the highest standard daily an absolute Gem

Was this review helpful? Yes 4
Alina M, General Manager at Eden Hotel, responded to this review

Dear stevewS7068TR, Thank you very much for your fantastic review of Hotel Eden! I'm glad that you found our hotel facilities nice and the staff very helpful. I wish you a nice autumn and hope to see you soon in Krakow again. More

scotland
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

this is our fourth time here. we can happily recommend this hotel . it has very friendly staff who are extremely helpful. it is a lovely clean hotel. the breakfast buffet is lovely with plenty of choice and you can enjoy a relaxed breakfast in lovely surroundings. again we had room 121 which is spacious and has a lovely small... More

Was this review helpful? Yes 3
Alina M, General Manager at Eden Hotel, responded to this review

Dear Scotlandmargo, Thank you very much for taking the time to review your 4th visit to Hotel Eden in Krakow on TripAdvisor.com. I and my team are delighted to hear you enjoyed your stay with us and that you appreciated our friendly staff, breakfast and rooms I hope to welcome you again for the 5th time in our hotel. All... More

Durham, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in this hotel from the 19th to the 22nd September. Hotel arranged taxi to and from airport which was very helpful. Hotel staff very effecient and helpful ....providing directions to anywhere we wanted to visit. We stayed in a twin room at the rear of the hotel which was very spacious. The room may appear dated for some tastes... More

Was this review helpful? Yes 2
Alina M, General Manager at Eden Hotel, responded to this review

Dear Guest, Thank you VERY MUCH for your great review of Hotel Eden! I'm very glad that you found our staff efficient and helpful and our rooms clean and spacious. I do hope to welcome you here again in the future. Warm regards from beautiful city of Krakow. More

Limerick
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have just come back from Krakow and stayed in this hotel from September 14th to Wed 17th. We booked a double room but ended up in a suite. Lovely surprise. The hotel is south of the 'Old Town' but is in walking distance. It is north of the river and crossing the river you will find Shindlers Factory and... More

Was this review helpful? Yes 3
Alina M, General Manager at Eden Hotel, responded to this review

Dear Caroline-Oreo, Thank you for your wonderful review relating to your recent stay at Hotel Eden, Krakow! I am delighted that your experience in our hotel was a positive one and that you enjoyed the room and the location of our Hotel. I wish you a pleasant autumn and hope to see you here again in the future. Warm regards. More

York, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 13, 2014

This was a beautiful old style hotel to stay in. We had a room in the attic, only downer being there was no windows except roof lights, it would have been nice to have a view over the surrounds. otherwise our stay was brilliant. Very kind staff. The breakfast was good with choice of cold meats, cheese, fruit, coffee, tea,... More

Was this review helpful? Yes 2
Alina M, General Manager at Eden Hotel, responded to this review

Dear Jean D, Thank you for such a great review of Hotel Eden, Krakow! I'm glad you had a nice stay with us and you enjoyed our breakfast and the staff. Hope to see you here again in the future. Warm regards from Krakow. More

Stockport, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 1, 2014

In the centre of the Old Jewish Quarter. Very comfortable and pleasant stay. Rooms spacious and quiet. Variety of eating places nearby. In the heart of an old square. City centre and Schindler museum can be reached on foot for the fit and able. Salt mines are excellent place to visit. You can book from via the hotel or take... More

Was this review helpful? Yes 2
Alina M, General Manager at Eden Hotel, responded to this review

Dear Sharky2014, Thank you for posting your great opinion of Hotel Eden, Krakow! I'm pleased that you enjoyed our Hotel and our beautiful city of Krakow and hope that you will visit us again in the future. Warm regards from Krakow. More

Sheffield, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 18, 2014

Although I have visited Krakow on many occasions it was my first stay in the old Jewish quarter of Kazimierz and my choice of hotel couldn't have been better.The hotel Eden is situated on a quiet side street just around the corner from the ancient synagogue and the old square with lots of restaurants. The Eden hotel out of all... More

Was this review helpful? Yes 1
Alina M, General Manager at Eden Hotel, responded to this review

Dear Sbush999, Thank you very much for taking the time to review your last visit to Hotel Eden, Krakow on TripAdvisor.com. I'm glad to hear that you enjoyed your stay with us and that you appreciated the location of our hotel but also the quality of service. I would like to have the pleasure to welcoming you again in the... More

Den Bosch, The Netherlands
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 10, 2014

Fantastic place to stay in Krakow. Very friendly and helpful people. Excellent rooms and amenities. Friendly bar, relaxing salt grotto, nice pub and unsurpassed breakfast buffet. Excellent value for money. Highly recommended!

Was this review helpful? Yes 3
Alina M, General Manager at Eden Hotel, responded to this review

Dear Guest, Thank you for your review of Hotel Eden, Krakow!. I'm glad you had a good visit to Krakow and appreciated our rooms, staff and all-you-can-eat breakfast bufet. I hope to welcome you here again in the future. Kind regards. More

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Additional Information about Eden Hotel

Address: Ciemna St 15, Krakow 31-053 , Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Kazimierz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Eden Hotel 3*
Number of rooms: 27
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Also Known As:
Eden Hotel Krakow

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