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Eden Hotel

3.0 of 5 Ciemna St 15, Krakow 31-053 , Poland
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Eden Hotel
Eden Hotel
Eden Hotel
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216 reviews from our community

Traveler rating
    117
    72
    17
    7
    3
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19
89
17
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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    (216)
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    (47)
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    (65)
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    (63)
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    (41)
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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Nice nd friendly hotel in old town of krakow, breakfast gud but wifi is not gud so Ul av to use ur owe Internet..but well wort it nd really gud value nd ur just around the concer fr pubs nd restaurants

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East Kilbride, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've just returned from another New Year staying in the Eden Hotel. This was our second stay here and the hotel is just as fantastic as last time. We hade room 124 which was massive!! We had two beds and a sofa which could have been converted into another bed. There is a mini fridge in the room and we... More 

Was this review helpful? Yes 1
Alina M, General Manager at Eden Hotel, responded to this review

Dear 6footsharon, Thank you very much for taking the time to review your last visit to Hotel Eden on TripAdvisor.com! I and my team are delighted to hear that you appreciated not only the quality of our rooms and breakfast, but also the location of the hotel. i would like to have the pleasure of welcoming you again in the... More 

Alberta, Canada
Contributor
15 reviews 15 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at Eden Hotel in October and were very happy with our choice. The hotel is located in the Kazimierz District which has many excellent restaurants with very reasonable prices. Market Square is a 10-15 minute walk away and all other sights were within easy walking distance. We booked a double room but were given a two room suite... More 

Was this review helpful? Yes 1
Alina M, General Manager at Eden Hotel, responded to this review

Dear Calgail, Thank you so much for a great review of Hotel Eden! It was a real pleasure for me and my staff to read that your enjoyed our excellent breakfast bufet and front desk staff. I hope to welcome you here again in the future. Happy New Year from wintery Krakow. More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

For the price we paid I expected a very average hotel at best but the hotel Eden surpassed my expectations by miles. If it were in England this hotel would have been a four star in my opinion. The staff were very friendly, room service was excellent, our room even came with a living room! I couldn't recommend this hotel... More 

Was this review helpful? Yes 3
Alina M, General Manager at Eden Hotel, responded to this review

Dear Joyer23, Thank you very much for your 5-star review of Hotel Eden, Krakow! I'm very pleased to read that you enjoyed our service and room standard. I will definately pass your nice review to all of our staff. I wish you all the best in New Year and I do hope to welcome you here again in the future.... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 18, 2014

We stayed here for four days from the 1st of December, the staff were very helpful and friendly, the room was a good size and very clean with an amazing shower, our only negative was ... No tea making facilities,in our room, but this wasn't too much of a problem as we could help ourselves to hot drinks ( which... More 

Was this review helpful? Yes 1
Alina M, General Manager at Eden Hotel, responded to this review

Dear Siobhan C, Thank you very much for a fantastic review of Hotel Eden, Krakow! I’m pleased to read that you enjoyed our helpful staff and the room. We appreciate your opinion about coffee/tea facilities in the room and I will take it into consideration. All the best for New 2015 Year and hope to welcome you here in the... More 

Chichester, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 14, 2014

Stayed for 3 nights early December. The hotel is fine, but pretty basic - as should be expected for the price paid. The room was a good size (room 214) but had a sort of university hall room feel to it and the artwork on the walls was, erm, interesting. The breakfast buffet had a good assortment of food and... More 

Was this review helpful? Yes 1
Alina M, General Manager at Eden Hotel, responded to this review

Dear Curly_Kale64, Thank you for your review of Hotel Eden, Krakow. I'm glad you enjoyed your stay at our Hotel and hope to see you soon again. Happy New Year from Krakow. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 12, 2014

Stayed 3 nights bed + breakfast in November was pleasantly surprised how nice the hotel was. Everything was clean and the reception staff was most helpful. The beds were rather squeaky but just a minor issue and we was at the front of the hotel which at night was quite noisy but again wasn't a major issue. The breakfast is... More 

Was this review helpful? Yes 2
Alina M, General Manager at Eden Hotel, responded to this review

Dear PamBlood, Thank you for your review of Hotel Eden posted on tripadvisor. I'm very pleased to read that you enjoyed our well trained and helpful staff and the location of the hotel. I hope to welcome you here again in the future. Warm regards from Krakow. More 

Leeds UK
Top Contributor
91 reviews 91 reviews
19 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed October 31, 2014

We were only in Krakow for two nights and I wish we could have stayed longer in the beautiful city and the wonderful hotel. The hotel is located in the Jewish quarter and there are lots of bars and restaurants close at hand (at amazingly reasonable prices). The room was clean and warm and was spacious and adequate for our... More 

Was this review helpful? Yes 1
Alina M, General Manager at Eden Hotel, responded to this review

Dear PeterLeedsUK, Thank you for sharing your opinion of Hotel Eden! I'm very pleased you enjoyed our location and cosy atmosphere. I do hope to welcome you here again in the future. Best regards. More 

Nijmegen
2 reviews
4 of 5 stars Reviewed October 25, 2014

You desire creature comforts or modern design in your hotel? Look further. But if it is a clean room, a fine bed, a shower that will not let you down Eden Hotel offers you simply very good value for money. The location suits the average tourist splendidly and the service from the receptionist is second to none.

Review collected in partnership with Galahotels.com

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear Willem M, Thank you for your review of Hotel Eden. I'm pleased you liked our hotel and the location and look forward to seeing you here again. Best regards. More 

Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 19, 2014

Stayed here for 5 nights during our stay and it's a lovely hotel with great staff in the heart of kazimerz in Jewish quarter, good breakfasts, we had 4 rooms and were clean but room no 212 had a smell of urine in toilet although it was cleaned everyday but that apart would stay here again

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear Brian, Thank you very much for your nice opinion of Hotel Eden posted on tripadvisor.com. As you mentioned, our rooms are cleaned everyday. I am sorry for any inconvenience that you may have had. If you had mentioned this to us during your stay, we could have addressed the problem, or at worst, we would have moved you to... More 

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Additional Information about Eden Hotel

Address: Ciemna St 15, Krakow 31-053 , Poland
Phone Number:
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Kazimierz , Stare Miasto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Eden Hotel 3*
Number of rooms: 27
Reservation Options:
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Also Known As:
Eden Hotel Krakow
Hotel Style:
#29 Family Hotel in Krakow
#37 Romantic Hotel in Krakow
#50 Business Hotel in Krakow

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