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Eden Hotel

Travelers' Choice award winner
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Ciemna St 15, Krakow 31-053 , Poland
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256 Reviews from our TripAdvisor Community

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Traveler rating
    142
    85
    18
    7
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (256)
  • Mar-May only
    (67)
  • Jun-Aug only
    (79)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (47)
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Newcastle upon Tyne, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned from a 5 day stay at the Eden, had the most amazing time! The hotel is in an excellent location, the staff are brilliant and so helpful. We stayed in room 111 which was at the back of the hotel and had a lovely balcony. We booked a day trip to Auschwitz through the hotel, we ordered a... More 

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear Stephanie G, Excellent! Thank you for this fantastic review of your recent stay with us! I am truly delighted that you enjoyed your time in Hotel Eden with our excellent location and our brilliant staff! Thank you once again and I look forward to welcoming you back to stay with us. Warm regards and enjoy the summer! More 

Lichfield
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a city break and stayed at the Eden Hotel in Krakow. It is a really charming place to stay right in the centre of the historic Jewish quarter of the city. The building has been sympathetically restored to provide spacious 3* accommodation. We had room 11 which is a suite on the first floor providing really comfortable accommodation with... More 

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear Steve, How wonderful to start the day reading your fantastic review of our property! I'm delighted you enjoyed your stay with us and truly appreciate your great feedback about our location, facilities and our dedicated staff. I'm also pleased you liked our breakfast and our absolutely wonderful omelettes! I hope I will have a chance to see you here... More 

Jerusalem, Israel
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I returned to Hotel Eden at the end of June 2015 and was pleased to find the same friendly helpful service that I'd previously experienced. It is such a good location just 2 minutes in either direction from the 2 locations of restaurants and bars in Kazimierz. The staff are well informed about travel to locations outside of Krakow and... More 

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear IvisitPoland, Thank you for another great review of Hotel Eden, Krakow! Clearly you enjoyed the stay with us and I'm really glad it's not your first visit here. I wish you a pleasant summer and hope to see you here again in the future. More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

Just got back from a 4 night stay at this lovely little hotel conveniently located in the heart of the Kazimierz district . The staff couldn’t have been nicer in making my stay here very pleasant . The front desk staff is very knowledgeable and was very helpful in booking a few tours in the area and also providing suggestions... More 

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear Jamm03, Thank you! That definitely is a great review and it sounds that we clearly met your expectations which is exactly the way it should be! I'm very pleased to read that you liked our Hotel and our wonderful staff. I wish you a pleasant summer and hope to welcome you here again in the nearest future. More 

Glendora, California
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was great! My husband and I stayed here for 4 nights, and we would highly recommend this hotel. It's in the Kazimierz Jewish District, which is about a 10-15 minute walk from the main square in Krakow and is full of history. The area is very quiet during the day, but there's a lot of nightlife in the... More 

Was this review helpful? Yes 2
Alina M, General Manager at Eden Hotel, responded to this review

Dear Guest, I'm more than very happy that you found your stay with us pleasurable and our location in a charming district of Krakow-Kazimierz well suited for further Kraków exploration. Please accept my apologies for wake up call delay mentioned in your review, it was addressed with our head of reception and hopefully it will never happen again. But I'm... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I went her with friends in feb 2015. the hotel was loverly the rooms are spacious. the people cant do enough for you.the hotel is near the museum. there are preety little bars and loverly resturants on your doorstep. the food is very good value. there was four of us we had two caurse meal and a drink and the... More 

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear Paul P, How wonderful to start the week reading & sharing your fantastic review! I'm pleased that you enjoyed your stay with us and truly appreciate your great feedback about our location, spacious rooms and our dedicated staff. I do hope to welcome you here again in the future. Warm regards and enjoy the summer! More 

Leeds, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Loved our Stay at The Eden Hotel Krakow, so much so that we have booked for a longer visit next year.Great breakfast clean comfortable rooms very helpful staff nothing to much trouble.They can book any trips you might want to go on at the Hotel and know the Area very well. All in all a lovely little hotel and in... More 

Was this review helpful? Yes 1
Alina M, General Manager at Eden Hotel, responded to this review

Dear Taskers9119, Thank you very much for sharing your feedback with us. I'm pleased you found our rooms comfy, our breakfast buffet great and our staff attentive. Most of all – I'm pleased that you had left Kraków having such wonderful memories! Hopefully they will bring you back to Hotel Eden again in the future. Warm regards. More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 23, 2015

Been to Poland many times with JRoots and other groups. This hotel is simply outstanding. Kasha looks after guests like family. The location is incredible and staff are all so polite and helpful. Rooms are very comfortable. Will be staying here again on our next trip. Rabbi Garson

Was this review helpful? Yes 2
Alina M, General Manager at Eden Hotel, responded to this review

Dear RaphyG, Thank you for taking the time to provide such a fabulous review of your stay with us here at Hotel Eden, Kraków! I'm very pleased to read your positive comments about the hotel, helpful staff, and especially our Kasia. I will personally share your wonderful comments with her. I would love to embrace the opportunity to welcome you... More 

Kildare, Ireland
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 22, 2015

Stayed here at the start of may. The room was a good size for three sharing. Right of the hub of the jewish district. Breakfast was amazing. Staff are fantastic. Very tentitve and knowledgeable of the area. We had a trip booked for early one morning and would be gone before it was available. but the receptionist had already given... More 

Was this review helpful? Yes 2
Alina M, General Manager at Eden Hotel, responded to this review

Dear Claudia M, Thank you for sharing your wonderful opinion of Hotel Eden on Tripadvisor.com I am glad our dedicated staff helped you to make all the arrangements and that they were all to your liking. I'm glad you have enjoyed your stay with us and I hope to have the opportunity to welcome you here back soon. Best regards... More 

cumbria
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 21, 2015

Just returned from a 4 night stay at Hotel Eden, this is a lovely hotel in an excellent location in the heart of the jewish quarter, and for me the perfect area to stay. All the staff from reception to cleaning staff to breakfast room staff are fabulous, very welcoming and friendly, our 3 rooms were very spacious and spotlessly... More 

Was this review helpful? Yes
Alina M, General Manager at Eden Hotel, responded to this review

Dear Chickenweed, It's a wonderful way to start my day reading your pleasurable feedback of Hotel Eden! Thank you for sharing your opinion with other tripadvisor members. I'm glad you enjoyed our clean rooms, excellent location and our fabulous staff and I hope to welcome you here again. Best regards. More 

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