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Hotel Galaxy

4.0 of 5 ul. Gesia 22a, Krakow 31-535, Poland
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Certificate of Excellence 2014
Hotel Galaxy
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Hotel Galaxy
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463 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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Stroud, United Kingdom
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Second time we have stayed here, a good hotel with friendly staff, nice rooms but a little out of the town centre but only 4 stops on the tram (fun ride, and good service). Brillant buffet breakfast with lots of choices that change very day. Nice swimming pool with restricted numbers allowed in so no crush. Will be staying again

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Cardiff, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We wanted a hotel away from the centre of Krakow, near to the old Jewish quarter and within walking distance of Schindler's factory museum. It's a great hotel. Nice reception area, bar, and restaurant. Room was large, bathroom spacious. It was clean and nicely decorated. It was also quiet. A wall mounted TV, but only 2 English speaking channels. Al... More 

Was this review helpful? Yes 1
Bedworth, England, United Kingdom
11 reviews 11 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived thanks to a flight time change by Ryan Air about 10 minutes before the Restaurant closed . No problem at all, the restaurant staff could not do enough to please and a super world class meal. Great start. The room was fine and well appointed, with free coffee or tea and an electronic system that controlled the heating... More 

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Billericay, United Kingdom
Top Contributor
98 reviews 98 reviews
24 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed as a party of 10. 6 were on the 3 night sightseeing package in a standard room approx £400 and 4 on the 3 night 2=3 night package in a deluxe suite approx. £320. Both included a free 3 course evening meal for one night. The sightseeing package included a trip to either the Salt Mines or Auschwitz including... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW

I am just back from my second trip to this Hotel. Went to the Christmas markets Dec 2013 & 2014. It is a wonderful Hotel and excellent value for money. The staff are friendly and extremely helpful. The spa is lovely. It is about a 20 minute walk from the main square but buy walking you get to see so... More 

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Southfield, Michigan
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Comfortable rooms,free WI-FI and very good breakfast. You can walk to town center or it's a very cheap cab ride. Restaurant is very good. Staff can't do enough for you. Great shopping mall 200 meters away. Would go back.

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17 reviews 17 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We just had two days in Krakow on the jolly. Visiting the salt mines etc. the hotel is close enough to the city centre, easy tram or cab. The hotel is clean, modern and in great shape. The staff are very friendly and helpful. The rooms are ample, clean and everything you need. The indoor pool and spa is a... More 

Was this review helpful? Yes 1
London, United Kingdom
11 reviews 11 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

I have had an absolutely horrible experience in this hotel. It took me 3 months to write this review and advenutelly after meeting polish hoteliers on WTM in London decided to do it. We have stayed towards for 3nights the end of August in apartment on the 5th floor. It was 4 of us and we stayed in 2 rooms.... More 

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Witold M, Dyrektor generalny at Hotel Galaxy, responded to this review

Thank you very much for this good review. We are very proud that despite the pressure our staff followed the procedures completely. We do understand your position and the stress involved in this situation. However, we respect our Guests’ privacy too much to let other Guests enter the room that is not theirs. We did not know about the agreement... More 

Nottingham, England
17 reviews 17 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We are planning to return tothe Galaxy again May, wouldn't stay any where else. The staff and hotel are excellent. We travel alot and this is definitely one our favorites. it is in a great location , within a 15 minute walk to most of the sights and a stones throw of the shopping centre. The added bonus is the... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel through booking.com for myself and my friend for the Christmas Market it cost me €75 each B & B. We were not disappointed spotlessly clean,great selection for breakfast, and restaurant food delicious. The hotel also accommodated us on the Monday we were going home. We had a flight at 9pm so we got to keep our... More 

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Additional Information about Hotel Galaxy

Address: ul. Gesia 22a, Krakow 31-535, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Galaxy 4*
Number of rooms: 205
Reservation Options:
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Hotel Style:
#4 Spa Hotel in Krakow
#11 Family Hotel in Krakow
#15 Luxury Hotel in Krakow
#20 Romantic Hotel in Krakow
#38 Business Hotel in Krakow

154 photos of this hotel

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Bathroom (14)
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Hotel & grounds (5)
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