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Hotel Galaxy

Travelers' Choice award winner
ul. Gesia 22a, Krakow 31-535, Poland
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628 Reviews from our TripAdvisor Community

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Traveler rating
    371
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (628)
  • Mar-May only
    (205)
  • Jun-Aug only
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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

this hotel is by far the best hotel we have stayed in as a frequent traveler to kracow we always choose this hotel because of the helpful and charming staff they can not do enough for you the buffet breakfast is a 1 rated very clean hotel with good ammienities the restaurant is first class as is the food a... More 

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2 reviews
4 of 5 stars Reviewed 4 days ago NEW

We stayed here as part of our European vacation. It was delightful. Beautiful rooms with great amenities and very nice staff. The hotel is located very close to a mall and within walking distance of the main square. Wish we could have stayed longer.

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Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel came as part of a deal and it far exceeded our expectations. Rooms were clean and modern with everything you need. Beds were very comfortable. Breakfasts were excellent with food such as omelettes made to order if you wished. The staff were charming and couldn't do enough to help. We had a problem with noise on one night... More 

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Calne, United Kingdom
Contributor
19 reviews 19 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

After reading all the great reviews on this site for The Galaxy we wondered id if it would live up to its billing, so I'm pleased to report It certainly did and then some! It's really hard top pick any faults at all with this smart modern hotel, the rooms were fantastic with all mod cons including Free safe, fridge... More 

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mid wales
Contributor
20 reviews 20 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here as part of a family pilgrimage to Poland. All email correspondence with the hotel concerning travel to another part of Poland was dealt with quickly, the arranged taxi service was excellent. Our room was at the front of the hotel and unless the window is tightly closed, we experienced a lot of road noise. Although the air conditioning... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent splendid hotel. There was even complimentary water and fridge in the room. Very clean hotel room and spacious. My only complaint was the lack of English tv programmes and hard to get an English newspaper. The reception staff very helpful and friendly but i found the Poles outside the hotel very dour and didnt seem to speak English. Large... More 

Was this review helpful? Yes 3
Milton Keynes, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stopped at this Hotel for 4 nights on 8th June which was a very pleasant stay , We found the hotel very clean , Breakfast was excellent Hot food , Cold meats, Fruit Cereal , Danish Pastries Breads,just to mention a few , About 20 mins walk to the Krakow Square which was lovely ,2 mins to a good shopping... More 

Was this review helpful? Yes 4
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've just come back from a business trip in Krakov. I was really fascinated by this small, historical town with many picturesque places and shaded streets. I'll come again with my family and stay at the same Galaxy Hotel. In fact it is very clean, perfectly positioned, offers a rich breakfast and is staffed with professional, kind and helpful people!

Was this review helpful? Yes 2
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stopped here for one night (only as the hotel we had booked was full - see my review of Qubus) and had a pleasant stay. The hotel is well appointed, clean and has friendly staff. We were promised a quiet room (at the back), but were woken up by machines on a local building site (this... More 

Was this review helpful? Yes 2
Belfast, United Kingdom
Contributor
18 reviews 18 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel! Very clean and staff are very helpful. Located a short walk to either the Old Town or Jewish quarter .....we got a taxi from outside the front door OR use the hop on hop off bus that stops right outside the hotel! Enormous breakfast selection, hot food, cold food, juice etc.....very very good! This place is seriously clean,... More 

Was this review helpful? Yes 2
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