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Hotel Centrum

al. Jana Pawla II | os. Centrum E12, Krakow 31-934, Poland
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Hotel Centrum
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Ranked #132 of 248 Hotels in Krakow
A recent review
5 of 5 stars reviewed 2 weeks ago
Magdalena H Timisoara, Romania
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45 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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  • Polish first
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    (11)
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Akron, Ohio
Level Contributor
3 reviews
2 of 5 stars Reviewed 5 days ago NEW

The name of the hotel is deceiving, so deceiving in fact, our cab driver took us to the wrong hotel. And we weren't the only ones, as a group of several business travelers were trying to sort out their error at the exact same time we were. We learned we actually needed to be at a hotel which was a... More 

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Timisoara, Romania
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is clean,modern and confortable,with helpful and friendly staff. Food in hotel restaurant was good.Old town by tram ,it takes about 30 minutes ; tram stops near the hotel.;wanderful assistance throught the stay. Thank you. Hategan Magdalena Romania

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Trier, Germany
1 review
5 of 5 stars Reviewed 4 weeks ago

The services were excellent, starting with the booking. Outstanding assistance from the Sales Manager, prompt replies and always efficient. The hotel is great, excellent service in the rooms as well. Our group had a wonderful welcoming upon checkin in and wonderful assistance throughout the stay. Thank you.

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Roma
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 14, 2015

I was at This hotel Many Times in the past years. Huge roadworks in front don't realy create Any problem. Rooms are clean, breakfast was nice. By chance our rooms were not Ready by the time of check in, but This was solved very quickly. Main concern about AC not working. This already happened in the past in This and... More 

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Trnava Region, Slovakia
Level Contributor
2 reviews
4 of 5 stars Reviewed March 6, 2015

This is small modern business hotel. We were satisfied. The only thing we missed was wellness. There is only small sauna, but it has to do with the size of the hotel. Our room and the whole hotel was very nice, modern. Food in hotel restaurant was good too. We traveled to the Old town by tram, it takes about... More 

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1 review
4 of 5 stars Reviewed February 24, 2015

Really clean and good hotel although the location is not the closest one to the downtown. The only advantage is that the tram station is in front of the hotel and it takes us to the Old town. The breakfast was nice but the breads were not fresh at all. The style of the rooms are good, the bathroom is... More 

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London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 30, 2015

This hotel is great value for an out-of-central-town stay; we stayed due to proximity to family in sad circumstances, but it offered a comfortable stay with well dressed and clean rooms, pretty good food and helpful staff who kept our drinks flowing. Non-Polish visitors might be taken aback by the food, especially the breakfast buffet, but should try to check... More 

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Singapore
Level Contributor
86 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed December 23, 2014

Pros: - Boutique hotel - spacious modern room - WIFI provided Cons: - Limited variety for daily breakfast, - not prime location - no bath tub - Staff barely can speak English, - Weak WIFI in certain rooms - limited toiletries provided Check out my photos!

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London, United Kingdom
1 review
5 of 5 stars Reviewed December 15, 2014

The best thing about this hotel was the service. All the staff, without exception, were incredibly friendly and went out of their way to help. I particularly appreciated this as I was travelling on my own and at Hotel Centrum I received such a warm welcome, which isnt always to be taken for granted in Krakow (where some people have... More 

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Brno, Czech Republic
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 2, 2014

This hotel looks very nice, also rooms were clean and comforting. People at the reception were friendly, willing to help with everything. Breakfast was poor - no cakes, I had to pay for espresso separately - not good reputation for the 4-star hotel. Sauna was broken. During our stay the weather was horrible and I was really disappointed. However, when... More 

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