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All 236 Krakow hotels

Hilton Garden Inn Krakow

4.0 of 5 Hotel   |   ul. Marii Konopnickiej 33, Krakow 30-302, Poland
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94%
Ranked #24 of 236 hotels in Krakow
A recent review
4 of 5 stars reviewed 3 days ago
teachers_on_tour Sydney, Australia
  • Reviews (671)
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671 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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English first
Sydney, Australia
Top Contributor
80 reviews 80 reviews
71 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The location of the HGI is an issue if you want to be near Old Town, however, if you have a car it is perfect. Free parking, lots of it, and transport at the door. Staff are very helpful about explaining the ins and outs of getting into town by tram. The restaurant isn't great. But the bar is nice,... More

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dorota_smagur, General Manager at Hilton Garden Inn Krakow, responded to this review

Dear Travellers from Australia, thank you very much for the review and complements for our Staff. I hope you did enjoy the city of Krakow with its all little pearls. I have good news - we changed the chef in November and our guests are delighted with food . If you plan to visit Poland again regardless you stay with... More

Armagh, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for 5 nights on our 2 week tour of Poland. Hotel is good, nice rooms, free wifi, free parking and decent gym. Only issue really was the location and restaurant service. Food generally is good, however we ate the same dish on 2 nights one was average, the other was tiny. Also trying to communicate what you actually... More

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dorota_smagur, General Manager at Hilton Garden Inn Krakow, responded to this review

Dear Guest thank you very much for staying with us , even though we are located with good walking shoes dystnace. Guest comments help us to improve our services and monitor our performance to better understand what are our customers needs. Only having this in mind we can move forward. Thank you once again Best regards Dorota Smagur More

Basehor, Kansas
Contributor
19 reviews 19 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed 4-days and were extremely impressed with the quality of service and the attentiveness of the staff. Much to our surprise was the menu at the restaurant. Usually hotel food is mediocre at best, however we were impressed with the quality and presentation of the food we ordered. We had several meals and were not disappointed once. The attendants... More

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dorota_smagur, General Manager at Hilton Garden Inn Krakow, responded to this review

Dear Joseph, I am so happy to hear we did a great job. Thank you so much. I will pass your thanks to our Chef so he can share it with his team - we dont see tchem as they are on the back stage howevever they were masters of ceremony. Thank you once again and we promise to keep... More

Louisville, Kentucky
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here two weeks ago for a couple of days. The hotel is what I would normally expect from a Hilton Garden Inn (clean rooms, comfy beds, courteous and informative staff). Breakfast is okay but my waffle keeps sticking to the waffle iron :(. I read comments from other travelers describing their dis-satisfaction of the location and I can understand... More

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dorota_smagur, General Manager at Hilton Garden Inn Krakow, responded to this review

Dear Guest thank you so much for making my day so unusual and I can easily sing - because Im happy . Thanks a lot for writing so great comment about our Sylwia who definitely shares her knowledge and passion with guests and always tries to make their stay so unforgettable. I believe you find little time to have coffee... More

chicago, IL
Contributor
11 reviews 11 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was lovely, rooms, lobby etc, and the staff was wonderful, but the location made our stay less than enjoyable. The hotel is located on a busy motorway, with nothing in the immediate vicinity. It was at lest a 20 minute walk (and we're good walkers) to the Old Town Square or the Jewish Quarter, the two main areas... More

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dorota_smagur, General Manager at Hilton Garden Inn Krakow, responded to this review

Dear Guest thank you very much for staying with us and taking time to write your opinion. I am very happy you have found our Staff great. We appreciate all the guests comments as they help us to improve our services. Best regards Dorota Smagur More

Wake Forest
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Hilton Garden Inn in mid May while visiting Auschwitz and the Jewish quarter. Modern hotel with everything you could want. The staff was great, especially the young gentleman at the bar! While not really within walking distance of anything it was quite easy to get a taxi (hotel staff called for us). If you are looking for... More

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dorota_smagur, General Manager at Hilton Garden Inn Krakow, responded to this review

Dear Guest Your comments are very welcome . The biggest value we have are people and I am proud we did deliver exceptional customer service. I share your opinion with our team and we keep on doing great job. Thank you once again Best regards from Krakow where temperatire at the moment is similar as in Carribean countries Dorota Smagur More

Dallas, Texas
Top Contributor
68 reviews 68 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife, 3 year old daughter, and I stayed hear for 3 nights in June. We arrived at 7 am from an overnight train from Prague and we were very happy when our room was ready. We were able to have breakfast upon arrival and rest a bit before starting our day. This hotel really is great, but I'm giving... More

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dorota_smagur, General Manager at Hilton Garden Inn Krakow, responded to this review

Dear Guest thank you very much for staying with us and taking time to share Your comments. We do appreciate all suggestions coming from our guests especially so loyal as Diamond guests. There maybe more Hilton family properties coming to Krakow but still we keep best location calculated from the Market Square. Hope to see you in future Best regards... More

London, United Kingdom
Senior Contributor
33 reviews 33 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are looking for a good quality and a clean comfortable stay this hotel is a good choice. What the hotel lacks in atmosphere and location (being right on the motorway) the staff make up by very efficient, friendly service. We were provided with newspapers into the room each morning, with nice touches like little bakes by reception for... More

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Vsetin, Czech Republic
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked The Hilton Garden Inn via Trip Advisor. It said in the adverts that it was "close to" Wawel Castle...well...it's a leisurely walk of about 15 mins or so. Old town square, some more walking. I didn't have a car so my adventures were on foot and the walkways are flat from the hotel to the Castle and beyond.... More

Was this review helpful? Yes
dorota_smagur, General Manager at Hilton Garden Inn Krakow, responded to this review

Dear Guest thank you very much for choosing our hotel and taking time to write comment. I am very glad you have enjoyed staying with us . Best regards Dorota Smagur More

Oxford, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Recent 2 night stay on business and for the most part the hotel was pretty good. The location is not ideal, on a busy road and 30 minute walk to the city, but overall it's a new hotel with good staff and comfortable rooms. You will get what you expect from a Garden Inn.

Was this review helpful? Yes
dorota_smagur, General Manager at Hilton Garden Inn Krakow, responded to this review

Dear Mr Paul thank you very much for choosing us for your stay in Krakow - pretty short . Thanks a lot for great comment. Best regards Dorota Smagur More

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Additional Information about Hilton Garden Inn Krakow

Address: ul. Marii Konopnickiej 33, Krakow 30-302, Poland
Phone Number:
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Garden Inn Krakow 4*
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Also Known As:
Hilton Garden Inn Krakow Hotel Krakow

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style
#11 Business Hotel in Krakow #11 Romantic Hotel in Krakow #11 Luxury Hotel in Krakow #12 Family Hotel in Krakow
Hotel Class
Official Description (provided by the hotel)
Hilton Garden Inn Krakow is located near famed Wawel Castle and the Vistula River. Enjoy a convenient location 25 minutes by taxi from Balice Airport, 20-30 minutes on foot to historic attractions and the Kazimierz Jewish Quarter. Guest rooms and suites feature views of the Old City or the park. Whether you are visiting Krakow for business or to tour the city, you will find modern guest rooms with comfortable beds.Enjoy spacious guest rooms or a Junior Suite during your stay in Krakow. Guest rooms and suites feature complimentary WiFi, secure remote printing, and ergonomic Mirra by Herman Miller desk chairs. Enjoy cooked-to-order breakfast in The Restaurant which also serves Polish specialties for lunch and dinner. The modern Krakow restaurant and bar serves international dishes for lunch and dinner. Relax with a room service dinner or a prepared meal from the Pavilion Pantry which also sells snacks, sundries, beverages, beer, and wine. ... more   less 
Number of rooms
154

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