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Hilton Garden Inn Hotel Krakow

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Marii Konopnickiej 33, Krakow 30-302, Poland
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Hilton Garden Inn Hotel Krakow
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Hilton Garden Inn Hotel Krakow
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868 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed at the Garden Inn for about a week. Rooms were new and very modern, plenty of room, and great bathrooms/showers. Can walk anywhere from the hotel and be at the bus stop in 3 mins and the center in 20 mins on foot. Great view from rooms, super quiet and good beds. Friendly staff and a great bar downstairs... More 

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Boston MA
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is on the banks of the Vistula, not the Hilton near the airport. While the neighborhood is desperately in need up an upgrade, the hotel itself is a delight. Thick towels and even washcloths, various bath amenities, delicious and bountiful breakfast buffet, excellent hospitality service, comfortable, quiet and surprisingly convenient to Krakow's many historical sights once you figure... More 

Was this review helpful? Yes 1
Uchaud, France
Senior Contributor
46 reviews 46 reviews
36 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel was very comfortable and easily accessible for us. The staff were very friendly and helped whenever called upon. The rooms were comfortable and spacious and well sound proofed. I had a room next to the elevator and could not hear it! The service and food offering was very good and the waitresses very attentive to your needs. Well... More 

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Chelmsford, UK
Top Contributor
91 reviews 91 reviews
44 hotel reviews
192 helpful votes 192 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I booked this hotel for two nights over a business weekend and was amazed at the value of the bed and breakfast rate. The room was idyllically overlooking the old town and river, yet was dead quiet with state of the art insulation. The room facilities were good (superior room). Bed was ultra comfortable, staff was efficient and very pleasant.... More 

Was this review helpful? Yes 1
dorota_smagur, General Manager at Hilton Garden Inn Hotel Krakow, responded to this review

Dear Jeanne7759, thank you very much for great comment. Its our pleasure to provide excellent service. Best regards Dorota Smagur More 

Eastbourne, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Mid week four night stay. Booked early checkin and room was ready and waiting. A warm welcome from the very helpful reception staff. Double room was very clean and seemed recently decorated. Excellent facilities including free WIFI (that worked perfectly) safe for valuables and tea,coffee and bottled water. Breakfast was excellent and staff were very attentive and efficient, without being... More 

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dorota_smagur, General Manager at Hilton Garden Inn Hotel Krakow, responded to this review

Dear Graham thank you very much for staying with us and taking time to write the comment. We appreciate it Best regards Dorota Smagur More 

UK
Contributor
18 reviews 18 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Positives: - Very friendly and efficient staff - Hotel design, rooms are all very pleasant and comfortable - Great breakfast buffet Negatives: - The hotel isn't right in the old town centre (local trams and buses available)

Was this review helpful? Yes 1
dorota_smagur, General Manager at Hilton Garden Inn Hotel Krakow, responded to this review

Dear Stephan thank you very much for comment regarding your enjoyable stay. I am happy you liked our Staff, our facilities and breakfast I hope you visit us in future Best regards Dorota Smagur More 

1 review
4 of 5 stars Reviewed 2 weeks ago

- great breakfast (wide variety + they make pancakes, you can make waffles...) - nice and modern rooms (little noisy on the highway side, but not a problem) - 20 minutes walk to the center, but it's a pleasant way along the river - no earcleaners in the bathroom We bought Hilton "family fun" package which moves the checkout time... More 

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dorota_smagur, General Manager at Hilton Garden Inn Hotel Krakow, responded to this review

Dear Freeman06 thank you very much for spending your fun weeknd with us. I am very glad you had great time and thank you for understanding. I made a note to our team to pay more attention to details. Best regards Dorota Smagur More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel, great service, great food (prices could be a bit lower). You have 25 minutes of driving to the center of krakow (Galleria krakowye) and that is basically the worst thing. The good thing is that you have bus every 20 minutes.

Was this review helpful? Yes 1
dorota_smagur, General Manager at Hilton Garden Inn Hotel Krakow, responded to this review

Dear Trica thank you very much for awesome comment Best regards Dorota Smagur More 

newcastle
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 3 weeks ago

10 of us arrived at the hotel to find they had provided double rooms even though we requested twin beds. They transferred us to the Best Western for the night and picked us by taxi the next morning. We were back in our rooms by 10am. For the inconvenience we were given a free meal that evening which was delicious.... More 

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dorota_smagur, General Manager at Hilton Garden Inn Hotel Krakow, responded to this review

Dear Pamsytam once again thank you for understanding and suport we received form You. I am happy you enjoyed the rest of the stay with us and had so wonderful time in Krakow. Best regards Dorota Smagur More 

Den Haag
Top Contributor
66 reviews 66 reviews
41 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located next to the old town of Krakow and Kazimierz (a 15 minute walk, 2km). The hotel is clean, modern has friendly staff and spacious rooms. The beds were a bit hard, but you can adjust the firmness of the mattress (we found the soft setting still a bit hard). The breakfast was Ok but the choice... More 

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dorota_smagur, General Manager at Hilton Garden Inn Hotel Krakow, responded to this review

Dear BaakBaak, thank you very much for the comment. I am glad you have enjoyed staying with us - the parking outside id free of chargé . There is a small chargé for garage use however we often include it as additional complementary benefit for guest. Best regards Dorota Smagur More 

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