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Hilton Garden Inn

4.0 of 5
ul. Marii Konopnickiej 33, Krakow 30-302, Poland
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Hilton Garden Inn
Ranked #11 of 233 hotels in Krakow
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378 reviews from our community

    Trip type
Traveler rating
    254
    103
    14
    2
    4
Date Rating
Top Contributor
53 reviews 53 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 24, 2013 NEW via mobile

Lovely hotel. I am in room 521 but all rooms look the same. Must be fairly new as it has a nice look and feel to it. Staff are very friendly and nothing is too much trouble. They bend over backwards to help. Just ask for whatever you need. I have stayed in a lot of hotels and this is... More

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Dublin, Ireland
Top Contributor
214 reviews 214 reviews
145 hotel reviews
Reviews in 143 cities Reviews in 143 cities
281 helpful votes 281 helpful votes
5 of 5 stars Reviewed May 20, 2013 NEW

Very comfortable Hotel! Even if location is not exactly the best it is worth to stay there. Brand new, fresh, modern and comfy. I have booked Junior Suite and this is my room! I loved that! I want to live there, haha! It was with spacious living room, separate bathroom, bedroom and additional toilet. So much space and very good... More

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See 9 more reviews by marqoos_pl for Krakow
Nottingham, United Kingdom
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 18, 2013 NEW

Recently stay here on a 3 nights, 4 days city break in Krakow and found this hotel perfect for this. We arrived about 4 hours before the actual checkin time, prepared to just leave our bags in the hotel for a few hours. However Justyna at the front desk was really helpful and brilliant with the check-in. She got the... More

Was this review helpful? Yes 3
Warsaw, Warszawa, Poland
Top Contributor
67 reviews 67 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 13, 2013

It's quite expensive for that kind of hotel. Very loud, located at busy avenue. It's pretty close to Wawel castle but you must walk along this avenue. No mini bar, just kind of mini market located at the reception. We booked king size bed but got queen. No apologize and 6 months (!) later go 10 USD back to my... More

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See 2 more reviews by gringo30 for Krakow
dorota_smagur, General Manager at Hilton Garden Inn, responded to this review
May 15, 2013

Dear Guest thank you very much for the comments. I am sorry you were disappointed with our hotel and our service . I also appologize that you have stayed in different kind of room then you have booked and as it looks from the comment you didnt receive appology from us which should not happen. We take all the suggestions... More

Newcastle, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2013

The staff are really helpful and the position of where the hotel to the town center is really good. It has excellent staff who are always helping customer to reach there goals. It seems to me that the airport is really close for quick in and out trips, making this one of the best hotels in Krakow to stay in.

Was this review helpful? Yes 1

Review collected in partnership with Hilton Garden Inn

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 12, 2013 via mobile

My boyfriend and I went on a city break to Krakow from 29th April to 1st May for our 3rd anniversary. We picked this hotel after seeing the reviews on tripadvisor and booked it from the Hilton website. The hotel was beautiful. The rooms were immaculate and the reception staff (especially the girl trainee) were always very friendly and helpful.... More

Was this review helpful? Yes 2
dorota_smagur, General Manager at Hilton Garden Inn, responded to this review
May 15, 2013

Dear Rebecca thank you very much for choosing our property for city break vacation in Krakow. We appreciate all teh comments regarding property itself and first of all regarding our services. We take it seriously as they help us to improve daily work . I am sorry you were not satisfied with out food and beverage . We will take... More

Sheffield
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 12, 2013

We booked a three night break in Krakow through Crystal Travel. The break included B&B at the Hilton Garden Inn, Ryan Air flights and a day tour of Auschwitz & Birkenau. The hotel is a little way out of the main area of town, but is well served by trams (a five minute walk will take you to the tram... More

Was this review helpful? Yes 2
dorota_smagur, General Manager at Hilton Garden Inn, responded to this review
May 20, 2013

Dear Guest thank you very much for choosing us for your city break. I am very pleased you enjoyed the stay in Krakow as its unforgettable place and also in our hotel. Thank you for the comment about our professional staff - I will pass it to our team . I will also say special thank you to our chef... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 12, 2013

We visited this hotel for my husband's 50th Birthday. I had booked a King Evolution Suite as a surprise. He was very surprised and thought the room was fantastic, the bed is amazing you can adjust the comfort of your bed by a dial on the side of the bed. The hotel is a 15-20 minute walk from the main... More

Was this review helpful? Yes 2
Kiev, Ukraine
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 12, 2013

I had a few special requests, it was very important moment of my life, lovely trip with my girlfriend, her first visit of Poland, my 30th birthday, and some "secret private occasion". So i asked Hilton to help me to arrange everything just the best. Monika Bajon, Koordynator ds Rezerwacji where so kind to help me with everything, great flowers... More

Was this review helpful? Yes 1
See 2 more reviews by KonovalovViktor for Krakow
dorota_smagur, General Manager at Hilton Garden Inn, responded to this review
May 15, 2013

Dear Mr Konovalov, Thank you very much choosing us to stay on your big day . I am very proud that our team - especially Monika nad Hubert helped you to made it so great and once again we would like to wish you all the best. Believe me its honor for us to share so important moments of our... More

Fredrikstad, Norway
Top Contributor
60 reviews 60 reviews
38 hotel reviews
Reviews in 23 cities Reviews in 23 cities
175 helpful votes 175 helpful votes
5 of 5 stars Reviewed May 7, 2013

This was my fifth trip to Krakow and the choice of hotel was, of course, the Hilton Garden Inn. I have stayed at the HGI several times. See my comprehensive hotel review from 16th March 2011. Check-in was efficient and the receptionist was very nice. In addition to the welcome letter I received one voucher for a movie (value 30... More

Was this review helpful? Yes 2
See 14 more reviews by Falkvik for Krakow
dorota_smagur, General Manager at Hilton Garden Inn, responded to this review
May 8, 2013

Dear Guest thank you very much for being our loyal guest and complementing us so much. We appreciate all the guests comments and work on our improvement all the time. I am very glad you will stay again with us in August. While you are here and you have some spare time please let me know so we can have... More

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Additional Information about Hilton Garden Inn

Also Known As:
Hilton Garden Inn Krakow Hotel
Hilton Garden Inn Krakow Hotel Krakow
Address: ul. Marii Konopnickiej 33, Krakow 30-302, Poland
Phone Number:
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotels in Krakow
#6 Luxury Hotels in Krakow
#13 Family Hotels in Krakow
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Hilton Garden Inn Krakow is located near famed Wawel Castle and the Vistula River. Enjoy a convenient location 25 minutes by taxi from Balice Airport, 20-30 minutes on foot to historic attractions and the Kazimierz Jewish Quarter. Guest rooms and suites feature views of the Old City or the park. Whether you are visiting Krakow for business or to tour the city, you will find modern guest rooms with comfortable beds.Enjoy spacious guest rooms or a Junior Suite during your stay in Krakow. Guest rooms and suites feature complimentary WiFi, secure remote printing, and ergonomic Mirra by Herman Miller desk chairs. Enjoy cooked-to-order breakfast in The Restaurant which also serves Polish specialties for lunch and dinner. The modern Krakow restaurant and bar serves international dishes for lunch and dinner. Relax with a room service dinner or a prepared meal from the Pavilion Pantry which also sells snacks, sundries, beverages, beer, and wine. ... more   less 
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Hilton Garden Inn
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