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Hotel Swing

ul. Dobrego Pasterza 124, Krakow 31-416, Poland
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Hotel Swing
Best prices for: 1 room 1 guest
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Ranked #112 of 247 Hotels in Krakow
A recent review
3 of 5 stars reviewed 2 weeks ago
ThomasRamp Diessen, Germany
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174 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Diessen, Germany
Top Contributor
102 reviews 102 reviews
43 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is not close to the center and more in an industrial area. Since they have often trouble with their booking system I would recommend to verify your booking close to your arrival. While the first time I had no trouble and could stay there as pla ned, they sent me away telling me they were overbooked but took care... More 

Was this review helpful? Yes 1
Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here during a Cosmos tour. It was okay, but seems to be a magnet for partygoers. On both nights we had parties going on in rooms on our floor - starting at 3:30am on the second night - with noisy revellers apparently coming and going between rooms. The staff weren't especially friendly. I asked at reception to change... More 

Was this review helpful? Yes
Aneta_Gumulka, Front Office Manager at Hotel Swing, responded to this review

Dear Martinr7777, Thank you for taking time to write a coment after your stay in our Hotel Swing**** in Cracow. I would like to start from the fact that every opinion is very important for us. During your stay the hotel was full of Guests. Additionally, Krakow held many sporting and musical events. Visitors to our hotel often enjoy the... More 

Singapore, Singapore
Top Contributor
117 reviews 117 reviews
36 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed April 24, 2015

The room has no safe, no kettle nor drink making facilities. The room we had even has no refrigerator. We needed a refrigerator to keep some medication. I reported this to the front desk manager I then called house keeping to request for kettle, tea and coffee. When the housekeeper came with the delivery , she was surprised that there... More 

Was this review helpful? Yes 1
Aneta_Gumulka, Front Office Manager at Hotel Swing, responded to this review

Dear HedyTan. Thank you very much for taking time to write a review after your stay in our Hotel Swing**** in Kraków. The situation that you had was not usual one. That is why all the staff - receptionist and housekeeper was so suprised. In all of the rooms we do have refrigerators for our Guest use. Unfortunately one day... More 

Bangalore, India
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 22, 2015

Swing is placed pretty close to the business areas and is a brisk couple of minutes walk and also has restaurants, Mall, Market, ATM;s in the near vicinity. The rooms are sufficient for a quick business trip and the buffet breakfast is engaging, however for a non vegetarian like me the the lunch and dinner was not fun since the... More 

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Aneta_Gumulka, Front Office Manager at Hotel Swing, responded to this review

Dear Itsmearul, Thank you very much for such a wide coment about our Hotel Swing**** in Cracow. First of all I would like to extremely thank you for your kind words about the staff. It should always be the flagship of the hotel. All comments on the list of channels that you have will be discussed. Thank you for bringing... More 

Michigan
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 15, 2015

The Swing hotel is located pretty close to the city center of Kraków, but not so close to be very expensive. The lobby is nice with beautiful stone floors, artwork displayed on easels, and a very friendly staff. The bathrooms are nice but not opulent, and the rooms are nice if a bit Spartan. As you may see on pretty... More 

Was this review helpful? Yes 2
Aneta_Gumulka, Front Office Manager at Hotel Swing, responded to this review

Dear TravelMaven79, Thank you very much for taking time to write your opinion about our Hotel Swing**** in Kraków. We are really pleased to read that both the decor and the hotel staff you evaluate high. It is true that the Hotel is not located in the city center. However, you can easily get to the Old Market Square 4... More 

Poland
1 review
1 of 5 stars Reviewed December 11, 2014

I had been in this hotel for 2 months and unfortunately with a bad experience. Very noisy, they have always groups of young people, making all night long party, small range of menu in the restaurant. The groups made always party and one night they started to hit and open my door. In the midle of the night the phone... More 

Was this review helpful? Yes
Stoke-on-Trent, United Kingdom
Top Contributor
154 reviews 154 reviews
22 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed December 9, 2014

We only stayed here for 2 nights but this was again one of the best hotels we stayed in on our european tour. The rooms were very nice, modern and clean and we were right next to a supermarket and shopping centre so if you did need to buy anything it was just down the road. I must say that... More 

Was this review helpful? Yes 1
Aneta_Gumulka, Kierownik recepcji at Hotel Swing, responded to this review

Dear Jessimo, I would like to thank you for the nice review. It's very important for us to make your stay the best in our hotel. We will be pleased if for the next visit in Cracow you will choose our hotel. Once again, thank you for taking the time to leave this opinion and looking forward to see you... More 

Budapest, Budapest, Hungary
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 7, 2014

Service is excellent, friendly helpful staff.Just a little bit out of city center. Outdoor swimming pool ,spa ,restaurant is fine good tasty food and excellent services at reasonable prices. But was a little accident at 3.00 am. some couple lighted the candle and there was terrible alarm for 40 minutes. Staff could not turned off this annoying voice. So everybody... More 

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Aneta_Gumulka, Kierownik recepcji at Hotel Swing, responded to this review

Dear DubikIgor, thank you for your review of the hotel. I hope that the fire alarm did not cost you a lot of nerves and even though the stay was pleasent and worth to remember. We are hoping that you will visit us during your next time in Kaków. Looking forward to see you. More 

Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 7, 2014

If you are looking for a quite hotel, It will be Swing Hotel! Get room facing the back of the hotel to prevent hearing vehicle moving in the morning. Hotel's staffs are helpful & friendly. Room are big & comfortable. Wifi available in lobby & room. Just mins walk away you can reach Shopping mall REAL, Aqua Park & Toy'R'us.

Was this review helpful? Yes 2
Aneta_Gumulka, Kierownik recepcji at Hotel Swing, responded to this review

Dear iSngTravel, It is really nice to read such a kind review about our hotel. We are hoping to host you as our guest during your next trip to Kraków. Thank you for taking time to write about your stay and experiances. Looking forward to see you again. More 

Reviewer
5 reviews 5 reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 25, 2014

The hotel is fantastic, free tickets to the aqua park in reception just for staying! The breakfast buffet was amazing both quality and quantity and the evening meal was stunning which we were not expecting duo being a hotel "included in the price" meal, I will be making the trip to stay there again

Was this review helpful? Yes
Aneta_Gumulka, Kierownik recepcji at Hotel Swing, responded to this review

Dear Philip S., Once again I would like to thank you for such a great rewiev of the stay in our hotel. We are hoping that you will visit us during your next time visit in Krakow. It is great that you had time to leave such a nice opinion. Looking forward to see you next time! More 

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