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Hotel Swing

ul. Dobrego Pasterza 124, Krakow 31-416, Poland
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1 room 1 guest
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194 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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  • Polish first
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English first
  • All months
    (194)
  • Mar-May only
    (47)
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    (65)
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    (53)
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    (29)
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Midlands
Level Contributor
184 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed yesterday NEW

Hotel is a good design and the room was very good and spacious, the Air-Con was brill and worked very well, hotel staff were very helpful and knowledgeable. But the following points could make it excellent, once implemented - No safe in the room (this is a basic), breakfast a little too basic / choices very few, when closing the... More 

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Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great Hotel Good staff who looked after all our needs Handy to shops and reataurants. Cleanliness first rate Heaps to chose from at the Buffet breakfast would recommend to family and other ffriends and would stay there again

Was this review helpful? Yes
Aneta_Gumulka, Front Office Manager at Hotel Swing, responded to this review

Dear Garry S., Thank you for taking time to write a review about our Hotel Swing**** in Kraków. The best motivation for the staff to continue their efforts are nice words of Guests after their stay in our facility. You are cordially invited next visit in Krakow. More 

Presov Region, Slovakia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Since this hotel is not in the center of Krakow you need to use taxi to visit city center (texi is very cheap in Krakow). I liked it much because it was a good value for money, great access and parking and in the neighbourhood was aqua park. It did meet my expectations :)

Was this review helpful? Yes
Aneta_Gumulka, Front Office Manager at Hotel Swing, responded to this review

Dear Mr. James, Thank you for taking the time to describe your feelings after a stay in our Hotel Swing **** in Krakow. We are very pleased to read that our offer met the your expectations because that is the most important thing. We cordially invite you again. More 

Tel Aviv
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 24, 2015

A nice middle class hotel. Not something to write home about, but nice enough.. certainly enough. i wouldn't need more, Rooms are big, clean and nicely decorated. We arrived pretty late, so no time to explore around the hotel. City of Krakow is wonderful, worth a visit and if you're there, i'm sure you'd like this hotel.

Was this review helpful? Yes
Aneta_Gumulka, Front Office Manager at Hotel Swing, responded to this review

Dear Erez N, Thank you for your kind words about our Hotel Swing **** in Kraków. We are particularly pleased that the stay in our hotel is a warm memory. You are cordially invited in the future and once again thank you for taking the time to share your feelings. More 

Sydney, Australia
Level Contributor
91 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed June 28, 2015

Out of town but has a big mall next to it. Friendly reception staff. Rooms are large beds are comfortable but very low which would not suit everybody. Breakfast was average. For anybody interested your dog can also stay at this hotel. The hotel has a function room which is not soundproofed. Luck of the draw, I had 8 hrs... More 

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Aneta_Gumulka, Front Office Manager at Hotel Swing, responded to this review

Dear Christine F, Thank you for taking the time to add feedback about our Hotel Swing **** in Kraków. We are very pleased that the reception staff do you assess as qualified. Thank you also for your kind words about the quality of the room and breakfast. It is true that the hotel is pet friendly. Guests can therefore come... More 

Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 15, 2015

Plus point is that the hotel is near a supermarket. Very big. Close at 10pm. Its also near to restaurants KFC & Mcdonald. Free wifi provided in the hotel & breakfast is average Negative point is that the hotel is far away from city. There is also no kettle in hotel room. At night during our stay its noisy cos... More 

Was this review helpful? Yes
Aneta_Gumulka, Front Office Manager at Hotel Swing, responded to this review

Dear DaphGoh, Thank you for taking the time to add feedback about our Hotel Swing **** in Krakow. It's nice to read that guests appreciate the effort that housekeeping ladies put that the clean of the room was impeccable. From time to time it happens that at the restaurant located on level 0 are held company banquets or weddings. From... More 

Christchurch, New Zealand
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 14, 2015

Spacious room feel as each of the 2 single beds were placed on separate sides of the room creating an illusion of sorts. No coffee or tea facilities and no safe but clean and you knew you were in for a good nights sleep. Complimentary bottles of water, one still and one sparkling, were replenished daily and that is a... More 

Was this review helpful? Yes
Aneta_Gumulka, Front Office Manager at Hotel Swing, responded to this review

Dear Frizzcio, Thank you very much for taking time to write such a detailed opinion about our Hotel Swing **** in Kraków. We are very pleased to read that you assess the support staff as high. Prizes in the form of warm words are always a great motivation for further action. It is true that the hotel is not located... More 

Diessen, Germany
Level Contributor
113 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed May 12, 2015

Hotel is not close to the center and more in an industrial area. Since they have often trouble with their booking system I would recommend to verify your booking close to your arrival. While the first time I had no trouble and could stay there as pla ned, they sent me away telling me they were overbooked but took care... More 

Was this review helpful? Yes 1
Aneta_Gumulka, Front Office Manager at Hotel Swing, responded to this review

Dear ThomasRamp, Thank you very much for taking time to write a rewiev about our Hotel Swing**** in Kraków. Once again I apologize for the situation with the change of the hotel. I understand that change despite the hotel provide transportation and organizing the move is tiring. I would like to inform you that we are in the process of... More 

Melbourne, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 26, 2015

We stayed here during a Cosmos tour. It was okay, but seems to be a magnet for partygoers. On both nights we had parties going on in rooms on our floor - starting at 3:30am on the second night - with noisy revellers apparently coming and going between rooms. The staff weren't especially friendly. I asked at reception to change... More 

Was this review helpful? Yes
Aneta_Gumulka, Front Office Manager at Hotel Swing, responded to this review

Dear Martinr7777, Thank you for taking time to write a coment after your stay in our Hotel Swing**** in Cracow. I would like to start from the fact that every opinion is very important for us. During your stay the hotel was full of Guests. Additionally, Krakow held many sporting and musical events. Visitors to our hotel often enjoy the... More 

Singapore, Singapore
Level Contributor
121 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed April 24, 2015

The room has no safe, no kettle nor drink making facilities. The room we had even has no refrigerator. We needed a refrigerator to keep some medication. I reported this to the front desk manager I then called house keeping to request for kettle, tea and coffee. When the housekeeper came with the delivery , she was surprised that there... More 

Was this review helpful? Yes 1
Aneta_Gumulka, Front Office Manager at Hotel Swing, responded to this review

Dear HedyTan. Thank you very much for taking time to write a review after your stay in our Hotel Swing**** in Kraków. The situation that you had was not usual one. That is why all the staff - receptionist and housekeeper was so suprised. In all of the rooms we do have refrigerators for our Guest use. Unfortunately one day... More 

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