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Hotel Swing

#99 of 248 Hotels in Krakow
Certificate of Excellence
ul. Dobrego Pasterza 124, Krakow 31-416, Poland
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Hotel Swing
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Ranked #99 of 248 Hotels in Krakow
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
TravelMaven79 Michigan
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164 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Michigan
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Swing hotel is located pretty close to the city center of Kraków, but not so close to be very expensive. The lobby is nice with beautiful stone floors, artwork displayed on easels, and a very friendly staff. The bathrooms are nice but not opulent, and the rooms are nice if a bit Spartan. As you may see on pretty... More 

Was this review helpful? Yes
Aneta_Gumulka, Front Office Manager at Hotel Swing, responded to this review

Dear TravelMaven79, Thank you very much for taking time to write your opinion about our Hotel Swing**** in Kraków. We are really pleased to read that both the decor and the hotel staff you evaluate high. It is true that the Hotel is not located in the city center. However, you can easily get to the Old Market Square 4... More 

Poland
1 review
1 of 5 stars Reviewed December 11, 2014

I had been in this hotel for 2 months and unfortunately with a bad experience. Very noisy, they have always groups of young people, making all night long party, small range of menu in the restaurant. The groups made always party and one night they started to hit and open my door. In the midle of the night the phone... More 

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Stoke-on-Trent, United Kingdom
Top Contributor
144 reviews 144 reviews
22 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed December 9, 2014

We only stayed here for 2 nights but this was again one of the best hotels we stayed in on our european tour. The rooms were very nice, modern and clean and we were right next to a supermarket and shopping centre so if you did need to buy anything it was just down the road. I must say that... More 

Was this review helpful? Yes 1
Aneta_Gumulka, Kierownik recepcji at Hotel Swing, responded to this review

Dear Jessimo, I would like to thank you for the nice review. It's very important for us to make your stay the best in our hotel. We will be pleased if for the next visit in Cracow you will choose our hotel. Once again, thank you for taking the time to leave this opinion and looking forward to see you... More 

Budapest, Budapest, Hungary
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 7, 2014

Service is excellent, friendly helpful staff.Just a little bit out of city center. Outdoor swimming pool ,spa ,restaurant is fine good tasty food and excellent services at reasonable prices. But was a little accident at 3.00 am. some couple lighted the candle and there was terrible alarm for 40 minutes. Staff could not turned off this annoying voice. So everybody... More 

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Aneta_Gumulka, Kierownik recepcji at Hotel Swing, responded to this review

Dear DubikIgor, thank you for your review of the hotel. I hope that the fire alarm did not cost you a lot of nerves and even though the stay was pleasent and worth to remember. We are hoping that you will visit us during your next time in Kaków. Looking forward to see you. More 

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 7, 2014

If you are looking for a quite hotel, It will be Swing Hotel! Get room facing the back of the hotel to prevent hearing vehicle moving in the morning. Hotel's staffs are helpful & friendly. Room are big & comfortable. Wifi available in lobby & room. Just mins walk away you can reach Shopping mall REAL, Aqua Park & Toy'R'us.

Was this review helpful? Yes 2
Aneta_Gumulka, Kierownik recepcji at Hotel Swing, responded to this review

Dear iSngTravel, It is really nice to read such a kind review about our hotel. We are hoping to host you as our guest during your next trip to Kraków. Thank you for taking time to write about your stay and experiances. Looking forward to see you again. More 

Reviewer
5 reviews 5 reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 25, 2014

The hotel is fantastic, free tickets to the aqua park in reception just for staying! The breakfast buffet was amazing both quality and quantity and the evening meal was stunning which we were not expecting duo being a hotel "included in the price" meal, I will be making the trip to stay there again

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Aneta_Gumulka, Kierownik recepcji at Hotel Swing, responded to this review

Dear Philip S., Once again I would like to thank you for such a great rewiev of the stay in our hotel. We are hoping that you will visit us during your next time visit in Krakow. It is great that you had time to leave such a nice opinion. Looking forward to see you next time! More 

Sunbury, Australia
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 8, 2014 via mobile

I stayed here on a coach tour. The reception staff were efficient and well mannered. Room was clean and serviced well. The bed was firm but pillow too soft and low ( and I like a low pillow!). Temperature of room was good and the windows opened. The hotel is in a quiet area so we slept well. There were... More 

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Aneta_Gumulka, Front Office Manager at Hotel Swing, responded to this review

Dear Jennie B., first of all I would like to thank you for leaving the review after the stay in our hotel. Of course we will take under consideration all the issues that you have write about to improve both hotel facilities and staff work. Once again, thank you for taking the time to bring this matter to our attention. More 

Walsall, United Kingdom
Top Contributor
51 reviews 51 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 28, 2014

We stayed here for two days during a coach tour of Eastern Europe. Room 329. Large room big window with opening door and Juliet balcony. Modern bathroom with walk-in shower. Complimentary handwash, shower gel and still and sparkling water. No tea and coffee making equipment but these were delivered within 15 minutes after I requested some. Extra items were asked... More 

Was this review helpful? Yes
Aneta_Gumulka, Front Office Manager at Hotel Swing, responded to this review

Dear whetstoneview, thank you for your review after your stay in our hotel. All the issues that you have brought out are worth consider. We appologize that you had to wait for delivery of the coffee and tea. Hope that the information about the toast machine, which was broken for a moment, is working now and guest can use it... More 

Jedburgh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 18, 2014

As this hotel is away from the town centre you would expect the hotel bar to be open in the evening this was not the case we had a four night stay and only two out of the four nights did the bar open as stated on the hotel info, had there been other bars or cafes near by this... More 

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Aneta_Gumulka, Kierownik recepcji at Hotel Swing, responded to this review

Dear John H, first of all I would like to thank you for spending time to review our hotel after your stay. Thank You also for honest opinion about opening hours of the bar and situation with one of the receptionist, we will certainly talk this through. I hope that during your next trip to Kraków, you will choose our... More 

Warrington
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed October 15, 2014

A very modern looking hotel but strangely drab on the inside. The black/white checked tiled floor in reception did not look good, however the welcome from the staff made up for it. I found our room rather dull too. Maroon curtains, maroon carpet, walls half pale grey and a mauve shade . And guess what- no kettle. ( we have... More 

Was this review helpful? Yes
Aneta_Gumulka, Kierownik recepcji at Hotel Swing, responded to this review

Dear MsBrownWarrington, Thank you for staying with us and review it after your visit. Guest comments such as yours are valuable and always help us to provide better services in future. Your remark regarding breakfast were discussed within the management team of the restaurant. Thank you, once again, for taking time to share your oppinion with us and we are... More 

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