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All 236 Krakow hotels

Crystal Suites

3.0 of 5 Apartment Hotel   |   Jana Kochanowskiego 6, Krakow 31-126, Poland (Stare Miasto)
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Ranked #2 of 236 hotels in Krakow
A recent review
5 of 5 stars reviewed 3 days ago
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  • Reviews (443)
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443 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We were recieved by a very polite guy, who led us our suite and gave us a quick guide to the best restaurants, breakfast opportunities, a grossery shop, parking and attractions worth visiting. The suite was very big and the interior was tasteful and authentic. We had our doubts before arriving, because the location is outside the old town/Planty, but... More

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Gutersloh, Germany
1 review
5 of 5 stars Reviewed 3 days ago NEW

We have just returned from a mid week break (Monday to Friday) in Krakow having stayed at Crystal Suites. It was excellent value for money and ideally located within the city to walk to any of the city based attractions (even Schindler's factory, probably the furthest away point of interest is only a 20 to 30 minute walk away, but... More

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Paris, France
Senior Contributor
21 reviews 21 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We came to Krakow for the weekend and the apartment we got (Amber) was perfect, with a small balcony which was great since we're occasional smokers. The bedding was the best I ever had honestly. We didn't use the kitchen, I didn't see the washing machine if there was one since we were there for a very short stay but... More

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Top Contributor
175 reviews 175 reviews
54 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

These apartments are well located in a quiet neighbourhood but close enough to the city centre. Apartments are very big and clean, but not serviced daily, be aware. Reception staff is very friendly and helpful so I would recommend the place. Last but not least, upcake corner next door serves wonderful breakfast

Was this review helpful? Yes 1
Kalamazoo, Michigan
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is not really a hotel, it is a small apartment that you rent by the day. Our room had a small kitchen and washer/dryer. It was a great change of pace from all the typical hotels. Very quiet and short walk to the City Center Square, including many fine restaurants.. Krakow is a fascinating city - do not sell... More

Was this review helpful? Yes 2
Turku, Finland
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great apartments, luxurious, comfortable bed, super clean rooms, friendly and helpful staff (excellent English), good price and convenient location!! what else could I ask for? Me and my mum we had 2 amazing nights in Crystal suites! The staff was really nice and for sure I will return to Crystal suites!! Don't waste your time looking for hostels or other... More

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Moscow, Russia
19 reviews 19 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We came to Krakow for a girls' weekend and couldn't have chosen a better place to stay. The location is very convenient to old town, but in a quiet area away from the tourist bustle. The apartment was well equipped with everything we needed. The staff was extremely helpful and went above and beyond to make our stay enjoyable.

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Espoo, Finland
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was the first time I reserved an accommodation based on T/A reviews and I was not disappointed. Traveled with my wife and adult daughter. We booked a two-bedroom, two-story apartment at hotels.com. Immediately after the reservation we received a welcome note from the hotel. They offered to arrange the airport transportation and tour reservations as well as supply of... More

Was this review helpful? Yes 1
Adelaide, Australia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When is a diamond-rated apartment really a cubic zirconia or glass? When you do not check things properly on the Internet. Our apartment was supposedly a 'diamond luxury apartment' in the Crystal Apartment (Old Town) building in Krakow. We selected this place because it was highly rated on TripAdvisor and the location looked excellent. The only thing I can think... More

Was this review helpful? Yes 2
ManagerC119, Manager at Crystal Suites, responded to this review

Dear Madame, Thank you for your input and nice comments about our staff. We are very sorry that Crystal Suites apartments and especially your apartment didn’t meet your expectations. We always try to update our website regularly with information or new photos, so our potential guests can see if they like what we have to offer in each apartment. You... More

Adelaide, Australia
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed in the Diamond apartment (room 16) for 3 nights in early July. The good points: - the apartment is spacious - it is reasonably well equipped - the location is good The bad points: - the shower/bath is ridiculous. Water goes everywhere in the room. When I requested some additional towels (to clean up the water), I was... More

Was this review helpful? Yes 1
ManagerC119, Manager at Crystal Suites, responded to this review

Dear Sir, Thank you for your input. We are very sorry that Crystal Suites apartments - and especially Diamond apartment that you choose to reserve - didn’t meet your expectations. I wish that you let us know about troubles with the coffee machine – our staff would help you use it. In each apartment we have binders with instructions how... More

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Additional Information about Crystal Suites

Address: Jana Kochanowskiego 6, Krakow 31-126, Poland
Phone Number:
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Crystal Suites 3*
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Also Known As:
Crystal Hotel Krakow

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Free High Speed Internet ( WiFi ) Kitchenette Suites Airport Transportation
Hotel Style
#2 Romantic Hotel in Krakow #3 Family Hotel in Krakow #14 Business Hotel in Krakow
Hotel Class
Official Description (provided by the hotel)
Crystal Suites are fully equipped, independent, bijou apartments with central location and modern facilities. Distinctive in style, Crystal Suites combine bright interiors, individually commissioned furnishings, fabrics and artwork with comfort and fin-de-siècle period detail. Free internet, satellite TV, I pod dock, café on the corner , 12h reception with tourist information and your own keys to the newly renovated 1905 building located in the exclusive residential area will make you feel like a local. ... more   less 
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