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Crystal Suites

Travelers' Choice award winner
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Jana Kochanowskiego 6, Krakow 31-126, Poland
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1 room 1 guest
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554 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (554)
  • Mar-May only
    (134)
  • Jun-Aug only
    (149)
  • Sep-Nov only
    (154)
  • Dec-Feb only
    (117)
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Abbotsford, Canada
Level Contributor
207 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my second stay at Crystal Suites, and I had to review them again because they are just that good. Their staff took excellent care of my mother and I before we even arrived, arranging a car to pick us up and assuring us there would be a fan and/or air conditioner for us, as Cracow was in the... More 

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Hereford
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for 5 nights with my wife and 14 year old grandaughter. We arrived quite late in the evening as planned and met by night porter, who had no English but he showed us to our room and directed us to the nearest supermarket, which was very close. The apartment was ideal for us with a seperate bedroom for us... More 

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Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed 2 nights in the Crystal Suites. The apartment is comfortable and well equipped. The bathroom is small but functional, towels are available for your stay. The living room/kitchen is nice and well decorated. The kitchen has everything that you need to prepare something quick, or heat up some food. Cutlery, pots, pans, kettle and microwave are part of... More 

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Joensuu, Finland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The service we received before the trip via email was excellent. They responded very fast and everything worked. They well exceeded our expectations. The appartment was great. Very clean and suited well for two couples and one extra passanger sleeping in the livingroom. Bed's were comfortable and clean. Only small negative part was the heat in the upstairs bedroom and... More 

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Dunedin, New Zealand
Level Contributor
109 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Crystal Suites were welcoming and friendly and, as it says in the adverts, very well-located. An easy walk to everything I wanted to do, and yet it's on a quiet back street so very quiet. It's especially handy to have the high-class tea room Cupcake Corner right next door. My room (number 5) was adorable, nicely decorated and had... More 

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Lisbon District, Portugal
1 review
4 of 5 stars Reviewed July 25, 2015

Very friendly staff. The apartment was well equipped, clean, and in an excellent quiet location just a 10 minute walk to the Old Town. No English speaking programs on the television, but that's no big deal. You don't travel to Krakow to watch TV!

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Johannesburg, South Africa
1 review
5 of 5 stars Reviewed July 13, 2015

We spent a few days in Krakow, on holiday, and these apartments were perfectly situated for our needs. We had Apartment 6, one bed-roomed. The room was very well equipped, and all the staff were extremely friendly and helpful. We would definitely recommend these apartments to anyone who wants to go the self-catering route. Very good value for money.

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Kuopio, Finland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 10, 2015

Nice and clean apartment, silent area near Old Town. Really nice staff - very helpful and kind. Can warmly recommend !! Four adults stayed for three nights - price low compared to hotels and big apartment with kitchen, bedroom, living room and free WiFi.

Was this review helpful? Yes 1
Seattle, Washington
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 6, 2015

We stayed here as part of a family of 6. The apartment was beautiful. The 2 bedrooms are both comfortable, but the pullout couch wasn't the most desirable for those in our group who slept there. Having two bathrooms was a luxury, and both were spacious. The kitchen area is a nice place to have breakfast and gather as we... More 

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CrystalSuitesManager, Manager at Crystal Suites, responded to this review

Dear Guest, Thank you very much for your opinion - it really means a lot to us that you have enjoyed your stay at Crystal Suites. Just quick comment regarding manuals - in each apartment we have binders with (among other information) instructions how to use various equipment (e.g. TV, router, electric hobs) from our apartments to help our guest,... More 

Norfolk, United Kingdom
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed July 5, 2015

Booked for 4 nights following reviews on TA and was not disappointed. We had Room 7 - 1st floor. Quiet at nights, super big bed with a fan if need be - seating/eating area with fridge & WC/Shower room. Well located - just 7 minutes walk from the Main Square. Supermarkets available nearby. Only thing that was not quite right... More 

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CrystalSuitesManager, Manager at Crystal Suites, responded to this review

Dear Guest, thank you very much for your positive feedback! We really appreciate it. Thank you for comments regarding start up fridge stocking. We'll definetely check what we can improve to make this additional service more suitable for our guests. Kind regards, Anna Czerni Manager More 

Hotel Review Summarization

What travelers say

  • Old town(14)
  • Main square(12)
  • Very good(4)
  • Cupcake Corner(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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