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Hotel Kossak

4.0 of 5 Plac Kossaka 1, Krakow 30-106, Poland
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Hotel Kossak
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Hotel Kossak
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806 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Nicosia, Cyprus
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

The location was pretty central, very near the old town and the castle. The hotel decor very average to banal. Room and bathroom very but room was a bit small and overlooking a warehouse courtyard. The beds very very comfy. The bathroom towels were a disgrace. They were too small and far to thin. The staff not very friendly and... More

Was this review helpful? Yes 1
OstiHotele, Front Office Manager at Hotel Kossak, responded to this review

Dear "Bobe T.", Thank you for choosing the Kossak Hotel Hotel while visiting the Krakow. I was delighted to read, that you enjoyed our location and roof top restaurant. However, please allow me to extend my sincere regrets for the fact, that your stay in our hotel was not according to your expectations. Regarding the the towels in your room,... More

Bishops Stortford, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Spent 4 nights in Hotel Kossak. Excellent facilities. Staff attentive and helpful. Food in the top floor restaurant was superb and good value. Ideal location to explore the city. Would definitely recommend.

Was this review helpful? Yes 1
OstiHotele, Front Office Manager at Hotel Kossak, responded to this review

Dear "Tony S." Thank you for taking the time to share your experience with us! We appreciate the recognition towards our helpful staff, roof top restaurant and convenient location. We are glad you chose to stay with us and look forward to your return! Please feel free to contact us directly for your next booking so we may assign the... More

Liverpool, United Kingdom
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Highly recommended - the views are stunning from the rooms and the roof top terrace and restaurant. The hotel has a great location and a walk from the train station which comes in from the airport - very well connected. The breakfast available is great, even at 10am for those late risers! When I go to Krakow again I will... More

Was this review helpful? Yes 2
OstiHotele, Front Office Manager at Hotel Kossak, responded to this review

Dear "Kano17", Thank you so much for writing your review. I’m very glad to read that you were satisfied with your stay in Kossak Hotel and the service we provided was good too. Thank you for writing nice words about room, staff, restaurant and the breakfast. I need to agree that the choice is plentiful and I believe that everyone... More

Sunderland, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having just returned from a 4 night stay in Krakow we were delighted with Hotel Kossak. We were allocated room 308 which had a fantastic view of Wawel Castle. The quality of the room was excellent. We had a meal in the Michelin rated restaurant 'Oranzeria' which was tasty & value for money. We had 2 soups as starters, mains... More

Was this review helpful? Yes 3
OstiHotele, Front Office Manager at Hotel Kossak, responded to this review

Dear "49 KevinJones", Thank you for taking the time to share your experience with us! We are excited to know you were very much satisfied with the quality of service, friendliness of staff and the room with castle view. We are fortunate to be located in the city center , close to various shopping and restaurants. Our location is also... More

Great Malvern, England, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I were treated like Royalty. This is one of the best experiences I have had in my 52 years. I have travelled extensively. The Kossak was out of this world. Polite and helpful staff, who bent over backwards to help. None of that false American have a nice day, genuine I want you to enjoy Krakow and... More

Was this review helpful? Yes 7
OstiHotele, Front Office Manager at Hotel Kossak, responded to this review

Dear "Hamish B", Thank you for all your beautiful words regarding your stay at Kossak Hotel. I am truly happy that you enjoyed all the aspects of the hotel and in particular the staff service made your stay a great experience. I have passed your lovely words to all the team who really do appreciate your comments and we look... More

Wakefield, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

excellent hotel. we paid a little extra for castle view which was lovely. breakfast had lots of choice and really good quality. bar / restaurant on roof was lovely ...sparling wine at £3.00 a glass is hardly extortionate for a 4 star hotel. reception brilliant. short walk to main square (say 7 mins) castle half that distance,

Was this review helpful? Yes 1
OstiHotele, Front Office Manager at Hotel Kossak, responded to this review

Dear "Ian C", Thank you very much for all the kind words following your stay with us. We really appreciate your comments relating to our superior rooms with wonderful view over the Wawel Castle and Vistula River, breakfast and Cafe Oranżeria restaurant. I am especially grateful for Your kind words on the reception staff, I will share them with the... More

Sheffield
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here between 18th & 21st Sept 2014. Unbeatable location within short walking distance of Castle, Old town and Jewish Qtr. Rooms v comfortable and quiet and staff very friendly and helpful. Amazing views of Krakow from the cafe/restaurant on the top floor. Great choice at breakfasts and the 7 course tasting menu highly recommended.

Was this review helpful? Yes 4
OstiHotele, Front Office Manager at Hotel Kossak, responded to this review

Dear "Michelle H", On the behalf of the hotel Kossak team I would like to thank you for choosing our hotel and for sharing your impressions on TripAdvisor. It gives us joy to see that we were able to meet your expectations and you had a lovely and memorable stay with us. We thank you once more and send you... More

Turenki
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

There's is really nothing bad to say about Hotel Kossak. We were pleased with the hotell and it's staff, the breakfast was plentiful and varied, the room was clean and there was a good bed. Also, comfortable pillows and blankets are guaranteed for a good night's sleep. We had the offer "In search for intering flafour" and it was a... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
OstiHotele, Front Office Manager at Hotel Kossak, responded to this review

Dear "Rondiye", We would like to thank you for choosing our special offer, i.e. "In search for interestinf flavours" and sharing your nice review with other travellers. We are particularly glad that you were impressed by staff, room, breakfast and Testing menu dinner at the Cafe Oranżeria. We are glad that you found some time to relax in our sauna... More

Overijse, Belgium
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a good hotel, with decent service and rooms. However, for the price which is charged I'd expect a bit more which I couldn't see. Breakfast quality and variety could also improve if the hotel is to be considered as one of the best in Krakow. It's maybe on a right track but we're not there yet. Parking possibilities... More

Was this review helpful? Yes 2
OstiHotele, Front Office Manager at Hotel Kossak, responded to this review

Dear "kaytheckl", Thank you for taking your time to write a review about your stay at the Kossak Hotel. Indeed it is only through comments that we can strive to improve our hotel and services. I regret to read that we were not able to meet your expectations in regards to park posibilities, breakfast. Rest assured, feedback we receive is... More

Slatington, Pennsylvania
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 9, 2014

This hotel provided a wonderful stay, excellent service, charming facilities and a great location and view from our room overlooking the river, park and castle. The rooftop restaurant provided an incredible view and the hot chocolate was a welcome treat. Room service was also very good. The room was comfortable, a good size and the view awesome. Even facing the... More

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Additional Information about Hotel Kossak

Address: Plac Kossaka 1, Krakow 30-106, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Kossak 4*
Number of rooms: 60
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Also Known As:
Kossak Hotel Krakow

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