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Hotel Kossak

Travelers' Choice award winner
Plac Kossaka 1, Krakow 30-106, Poland
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Hotel Kossak
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Hotel Kossak
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901 reviews from our community

Traveler rating
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    34
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    12
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95
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (289)
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    (224)
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Penzance, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived at the airport picked up and checked in all within an hour, nice friendly driver and receptionist. Booked via escape2poland cannot fault the service we received from them. Hotel clean rooms good and restaurant for breakfast very good . Roof top restaurant has awesome views of castle town and river , great place to kick back and have... More 

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Edinburgh
Contributor
14 reviews 14 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Came here for 3 nights at Easter and had a great time in Krakow at this fabulous hotel, couldn't fault it! Reception booked us on a day tour of Auschwitz and could not do enough for us. So much to choose from at breakfast, all staff friendly and helpful. Lovely modern rooms. Would totally recommend.

Was this review helpful? Yes 1
OstiHotele, Front Office Manager at Hotel Kossak, responded to this review

Dear "Dufster" Thank you for sharing your experiences regarding your recent stay at the Kossak Hotel. I am really pleased to read that you had a great time here, liked the breakfast and you are satisfied with our service. This kind of reviews give us always a new inspiration to do all of our bests for our guests. I do... More 

Royal Wootton Bassett, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We've just returned from a very enjoyable 4 night stay in this lovely hotel and I cant recommend it highly enough. The staff are extremely helpful and welcoming, the excellent breakfasts have a huge selection of both hot and cold food and the rooms / bathrooms are finished to a high standard. Our large room had a beautiful view of... More 

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OstiHotele, Front Office Supervisor at Hotel Kossak, responded to this review

Dear "Heidi S", Thank you for choosing Hotel Kossak to celebrate your mother birthday. I am so pleased that you had a memorable stay with us to celebrate your husbands 50th birthday. I was delighted to learn how much you enjoyed your time with us. Thank you for your most kind comments regarding our staff and services. Thank you for... More 

Suffolk, United Kingdom
Top Contributor
150 reviews 150 reviews
61 hotel reviews
159 helpful votes 159 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There's a huge amount to recommend this hotel: - lovely, friendly service from all staff I met - luxurious contemporary room design - attractive communal parts - great large bathrooms with top quality Starck fittings and good complimentaries - huge comfy beds with quality linen - beautiful views over the castle - handy 10 minute to the old town -... More 

Was this review helpful? Yes 2
OstiHotele, Front Office Supervisor at Hotel Kossak, responded to this review

Dear „PeterEde7”, Thank you for staying at Hotel Kossak. Thank you very much for taking the time to write us about your experiences regarding your recent stay. I was pleased to read, that you were satisfied with the location of our Hotel and our helpful staff and I am glad to hear that you have enjoyed your over all stay;... More 

Manchester
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely hotel, 10mis walk to the centre, staff were very helpful and even provided a breakfast box as we had to leave at 4am for our return flight. Book the sauna which is nice and relaxing after walking all day. Breakfast is nice and varied.

Was this review helpful? Yes 3
OstiHotele, Front Office Supervisor at Hotel Kossak, responded to this review

Dear "LostInSpaceMan", Thank you for taking the time to submit a review of our hotel. We appreciate the feedback from all our guests. Our goal is to make our guests feel right at home It is nice to hear that you enjoyed the breakfast and the hospitality of our staff could meet your expectations. Once again, thank you for your... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Came here with my parents and brother and sister for a 4 day break. The hotel decor is gorgeous and the staff are brilliant, if you needed anything all you had to do was ask. The bar staff were so accommodating giving us more than excellent service. Maciej was especially brilliant at giving us extras at the bar. It's a... More 

Was this review helpful? Yes 2
OstiHotele, Front Office Supervisor at Hotel Kossak, responded to this review

Dear Madame, Thank you very much for sharing your kind feedback about your stay at Hotel Kossak. We are more than happy that you had such a nice impression. Thank you so much for your nice words regarding the service and the staff. Our colleagues strive to provide a superior service experience for every customer; therefore your comment is very... More 

Blackpool, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have just returned from a very pleasant five night stay at Hotel Kossak. Although we had emailed the hotel to request a nice room as it was our wedding anniversary, unfortunately the lady on reception was not aware of it. Despite this, she found us a double room with a marvellous view of Wawel Castle and the river, and... More 

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Colorado
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Visited Krakow for the first time and not only fell in love with the city and its people but this hotel. Best value for money we've had in many years of traveling. Fantastic location, staff are great, facilities are good. Included breakfast buffet is outstanding and the view is somehing to be seen. Very clean and efficiently run. Looks recently... More 

Was this review helpful? Yes 2
OstiHotele, Front Office Supervisor at Hotel Kossak, responded to this review

Dear "Cookster46", Thank you for staying with us just recently and for sharing your comments with us and with the other Tripadvisor users. I am delighted to hear, that you were satisfied with our location near to the historical castle area. It is nice to hear that you enjoyed the breakfast and the hospitality of our staff could meet your... More 

Croydon, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Hotel Kossak is well placed for sightseeing this lovely city. The view from the terrace on the seventh floor gives you your bearings - the city and the river and the CASTLE. Amazing! We were blessed with beautiful weather, cold but brilliant blue skies. After a breezy, quick lunch on the terrace, we headed out for a free 2 1/2hr... More 

Was this review helpful? Yes 4
OstiHotele, Front Office Supervisor at Hotel Kossak, responded to this review

Dear “Marie R”, First and foremost let me kindly thank you for your positive review. Your kind words about buffet breakfast , I am very proud that the breakfast selection was lovely. We are glad that you were satisfied with services we provided as well. I hope you would consider to stay at our hotel again the next time when... More 

Bath
Top Contributor
80 reviews 80 reviews
22 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed March 20, 2015

I think the title of this review says it all. The Kossak is just out of Krakow centre (a 5-10 minute walk to the main square), with fantastic rooftop views of the city and castle from the restaurant on the top floor. The rooms are well laid out and clean, and the self service breakfast was plentiful and full of... More 

Was this review helpful? Yes
OstiHotele, Front Office Supervisor at Hotel Kossak, responded to this review

Dear „CnMBath”, Thank you for taking the time to post your review on Tripadvisor about your recent stay in Hotel Kossak. I was delighted to read that you were satisfied with our rooms and facilities Thank you for yours warm words about rooftop restaurant - Oranżeria. Your opinion is very important for us and helps us to continuously improve our... More 

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