Very beautiful and cosi hotel!!very polite personal.the rooms are clean.. very comfortable bad.Nice that they accepting the dogs.Fantastic breakfast (we had the breakfast at 11.a.m.and they left for us specially food)we stayed there just one night but for sure will come back there for longer time to visit Krakow.
Great Reception staff and good check in. Lovely room at rear of the building.Large bathroom with plenty of supplies etc. Breakfast was probably 7 out of 10. Yoghurts were never cold as they were displayed in bowls with no ice .Fruit was fine.Bread was also fine.Coffee served to table and one made your own tea . I would have awarded 4 ratings but we had a bad experience at the hotel bar ?I asked where the bar was and got directed to the basement.We sat at the bar and suddenly a very curt and abrupt lady approached me for papers and passports.I remarked what for and she responded they were needed.I remarked so we need a passport for a drink.I left the bar and went to my room for the passports.In the meantime another lady asked my wife to come out of the bar.I met her on the staircase returning to the room and we decided not to bother with a drink following such treatment.This was a very disturbing incident. Not sure if i would return.…
Sometimes you love people from first contact This the case Beautiful boutique hotel That has the exact employee in the exact position at the reception or at main dinning room one or two only But they do there job I Rooms are midsize decorated as antique I loved it I recommended very much I will be back soon
Thank you to the amazing front reception staff that helped us every day with everything. The room was so cosy and cleaned daily ! Our breakfast was included but we had to go on a early morning tour so they provided us with a full pack lunch which was amazing! Thank you!!!
Late on the review for this one! but had to express how grateful i am for all the hotel did for me during my situation over in Poland and how they pretty much helped me return home. During my whole fiasco they provided with both support and a general laugh throughout, so i really appreciate that considering how frequent i was down at the reception! Both Anna and Filip (Sorry if i spelt any names wrong, i lost the note with your names on) on the first couple of nights they were great support and i really enjoyed talking to them throughout and having a laugh despite my predicament. Without either of them the process would've gone much slower and i may have been in a worse position. Anna was always laughing and smiling and stuck with me regardless of the time spent, especially whilst enduring the nightmare trying help me make some calls outside of Poland! After talking with her during my time she works hard both inside and outside of the job which i admire because this showed during my time. Although i didn't get to say bye on the last night to either of them apart from Patryck, it's a shame i couldn't stay longer to at least say a proper farewell to you all. Genuinely one of the highlights of my trip getting to meet them and i will definitely remember them along with Patryck and Wictoria, who equally helped out as much but overall the reception staff in general were fantastic! I hope they will get to see this review anyways. I did get try restaurant as well and enjoyed my meal overall, the tartare was a bit strong but still taste very nice despite. The staff as well although i didn't catch their names were very polite and one of the girls also kindly offered me a drink while i was at reception trying to sort out everything, which i'm thankful for. The room was overall very nice and kept clean daily, didn't have any problems with sleep or noise and the bathroom was filled with any essential i needed. Overall i thought i'd keep this review short but the main reason i'd visit this hotel again is due to the staff themselves that run it and how approachable, talkative and supportive they were.…
This hotel is a small hotel that has tried to keep things comfortable without lots of glass and chrome. It has a lot of period furniture. There is a casino in the basement, but it does not bother you when staying there. We had a room overlooking the front of the hotel and we did not get any disturbed sleep, we slept very well every night we stayed. The staff are attentive and will help you with information regarding trips and places to see. One word of caution, this hotel is a little way from the centre of Krakow, but Uber's are cheap and reliable, more so than the taxi's. I would allow approx 50-60 zloty's per day for Ubers to and from the hotel. Our room was very clean and suitable for our needs, plenty of storage space and the bathroom was a decent size and we had fresh towels and bedding every day. We had breakfast everyday and it was very good. I would recommend this hotel to our friends as it is away from the hustle and bustle of the centre and is therefore quiet. Trevora…
We visited this restaurant for a treat for my son when we were on holiday. The food and restaurant were awful. We had to ask for a napkin, salt and pepper? The starter pierogi was stodgy and tasteless. My son ordered beef tenderloin for a main and it had thick fat veins through the meat which made him choke and he could not physically eat it, the waitress did not even ask what was wrong when we returned the dish uneaten. I had pike perch which was very dry and the risotto was under cooked and hard. Over priced for the disappointing food and service, we ate out every night we was in Krakow and this was the worst meal.
Wow, what hidden gem. Got a recommendation for the restaurant across the street, but it was busy with an outdoor concert, so gave this place a try... It was wonderful. Food was amazing and service was awesome! PS: It was open for us when we arrived at 9:30pm and stayed open until we finished dessert at 10:40pm :-)
It is nice and stylish hotel - stylized on a manor house from the late 18th century. I visit Kraków for a business 2-3 times a year and usually stay somewhere close to the city centre and Old Town but this time I decided to try a different place - and I am delighted with my choice. The hotel offers good standard of rooms and is conveniently located: not far from the main road, yet it is quiet, as it is on the outskirts of park & garden estate. I have to add that staff is very helpful and friendly.
We stayed here for a 3 night break in Krakow. The hotel has character, is very clean and comfortable and the staff are lovely. On arrival at first we were a bit concerned that we were some distance from the main square but the taxis are priced at between £5-£8 dependent on time of day and it really wasn’t an issue. On the two days we did organised trips the drivers dropped us at the square and we just got a taxi back in the evening - do check the price first though - it shouldn’t be more than 25-40 PLN - we nearly got caught by a private hire car who tried to charge us 80 PLN on the only time we didn’t check first.... Breakfast has a range of continental choices as well as bacon, egg etc. We ate in the restaurant one night and the food was very good. As a couple we were very happy with our choice of hotel and as long as you don’t mind the taxi to/from the main square for night life would recommend it.…
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