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Old Town Apartments

Certificate of Excellence
Main Square 34, Krakow 31007, Poland
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1 room 1 guest
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Old Town Apartments
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194 Reviews from our TripAdvisor Community

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Traveler rating
    109
    61
    14
    5
    5
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48
51
15
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (194)
  • Mar-May only
    (53)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (41)
All months
2 reviews
2 of 5 stars Reviewed yesterday NEW

Stayed in the apartment 2 nights and the coldest it got within our windowless 3 x 3 cell was 32C. Noisey as all hell and unable to sleep as there is a jazz bar directly beneath the rooms. Fights outside at 4am thru till 630am. Hot water in shower was ordinary. Absolute waste of time trying to sleep. Do not... More 

Was this review helpful? Yes
Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff excellent, location excellent and extremely helpful throughout. Even when we left some items at the apartments, they have made sure that the items were returned safely to the UK. Perfect place for our lads holiday. Would highly recommend.

Was this review helpful? Yes
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Tom, Thank you for your review. I am happy to read that you enjoyed your stay in 100%. We look forward to your next visit. Kind Regards, Joanna Kobylecka Manager More 

Liverpool
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 17, 2015 via mobile

24 of us arrived in krakow on a hen weekend and all of us were staying in various old town apartments close to the square and none of us had any complaints. The apartment we stayed in had 2 bedrooms it was clean the water was hot and the beds were comfy fab for what we needed.... We did have... More 

Was this review helpful? Yes
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Guest, Thank you for your lovely opinion. I remember that it was me who welcomed you in our apartments. Therefore, it is even more wonderful to hear that you all had a good time. It was a pleasure to host you. Kind Regards, Joanna Kobylecka Manager More 

South Shields, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 9, 2015

Just returned from staying here on a stag do and couldn't fault the place. Was expecting something very different for the price however this fully serviced and cleaned apartments were just perfect. Great location in a great city, place was spotless, beds very comfy would easily book this again for another group weekend away or even for a couples break.... More 

Was this review helpful? Yes
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Guest, Thank you so much for this rewarding review. I am happy to hear you enjoyed your stay. We are looking forward to seeing you again in Krakow. Kind regards, Joanna Kobylecka Manager More 

Troy, Michigan
1 review
5 of 5 stars Reviewed June 3, 2015

Our experience with Apartments Apart was nothing short of exceptional. We were traveling with our three young sons (ages 6,5 & 3) and from the arranged airport transfer to everything about the apartment we were extremely satisfied and happy. The size of the apartment was incredible and we were so happy to have so much space after a long day... More 

Was this review helpful? Yes
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Jill, I am very happy to read you enjoyed your stay. There is nothing better than a fully satsfied guest. Thank you so much for everything and I hope to meet you again soon. Kind Regards, Joanna Kobylecka Manager More 

Watford, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 31, 2015

We booked with Old Town apartments for an anniversary weekend, our first visit to Kraków. We wanted to stay as close to the centre as possible so everything was walkable, and we're not fans of hotel chains as they can feel impersonal so a company that had access to plenty of apartments throughout the old town seemed like a good... More 

Was this review helpful? Yes
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Melanie, Thank you very much for a fantastic review. It is always very rewarding for the whole team to receive such opinions. I am glad you enjoyed your stay. We are looking forward to seeing you again in beatutiful Krakow. Kind Regards Joanna Kobylecka Manager More 

Hangzhou, China
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 27, 2015

Reception staff extremely helpful. Flat itself supplied everything we needed. Clean and well decorated and surprisingly quiet given the location. Would have no hesitation in recommending Old Town Apartments.

Was this review helpful? Yes 1
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Guest, Thank you for your review. You have made our day with your message. I hope you will have time to visit us again soon. Kind regards Joanna Kobylecka Manager More 

Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 8, 2015

Unfortunately I have encountered various problems. First in booking.com the apartments is advertised for 38sqm but the one I got "Venus apartment" is just 20sqm. Second the WI FI never worked, I complained many times but the guy that has been sent to fix it just said that it worked on his device, he could not speak english and did... More 

Was this review helpful? Yes 1
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Guest, I would like to apologise to you for the problems with the WIFI. Our handyman did his best to help you, he brought two different devices to show that the connection worked fine on both of them. Also other guests in the same building confirmed the wifi was fine. I am very sorry we couldn't help you. As... More 

Durham
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed April 25, 2015

This company have several apartments across the city and we stayed in the Carnival apartment located 11 Slawkowska street. It was very central and just yards from the main square. We couldn't have found a better location and despite the fact that it was centred among the bars, restaurants and clubs the apartment itself was extremely quiet with no street... More 

Was this review helpful? Yes 1
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Guest, I am very happy to read that you enjoyed your stay in all aspects :) You have made our day. if you need anything else, please let me know. Kind regards, Joanna Kobylecka More 

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 17, 2015

Very big apartment, in the center of Krakov's touristic area - Stare Miasto. Situated in old building on a third floor without elevator and with a big, wooden stairs. Good kitchen, hot water, but very cold floors. No slippers. No hand soap. No iron. And not clean bathroom - bathtub and sink in the bathroom. A lot of nice restaurants... More 

Was this review helpful? Yes
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Guest, Thank you for your review. Please accept my sincere apology for all the mistakes we made (no iron, not clean bathroom). I will talk to the person who was responsible for cleaning the apartment before your arrival and I hope she will never make a mistake again. If there is anything else I could do for you, please... More 

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