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Old Town Apartments

3.0 of 5 Main Square 34, Krakow 31007, Poland
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Certificate of Excellence 2014
Old Town Apartments
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Old Town Apartments
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174 reviews from our community

Traveler rating
    99
    55
    12
    4
    4
See reviews for
46
47
13
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Really fantastic location just off the main square - mum can't walk too far but wanted to visit the Christmas markets so this place was perfect. Wonderfully warm despite the freezing fog outside, and the place was well furnished and had all amenities. No shower curtain like a previous reviewer mentioned, but no big deal. Bed really comfy, only downside... More 

Was this review helpful? Yes 1
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Sam, Thank you for taking time writing a review. I am happy to hear you enjoyed your stay and would like to come back to us. As for the noise at night I am really surprised because there is no night club in the building and so far we have never received any negative comment regarding any night club.... More 

Melbourne, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

These apartments are in a great location. Spacious and well equipped. I would have preferred a personal check in, instead of online as I had trouble finding the apartment and it was 1 degree and dark. The wifi doesn't consistently work, I was without it for 24 hours, and there was no toaster in the apartment. Be prepared to walk... More 

Was this review helpful? Yes 1
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Guest, First of all, thank you for your review. Unfortunately, I can not find your reservation in our database and I don't know why you didn't check-in in our office if you prefer eye-to-eye contact. We offer either check-in in the office and also self check-in option. Many guest are happy to use it as then they save time... More 

Lincoln, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this apartment for two nights through trivago for just £93 over a weekend which was brilliant! There were two of us and one slept in the double room and the other on the double pull out bed in the living room. It was a fantastic apartment for the price and would recommend for anyone travelling as a couple... More 

Was this review helpful? Yes 1
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Freya, Thank you for your review. I am very glad you liked the apartment. And I would like to apologise to you for the inconveniences. The night club doesn't belong to us, but I have already sent an official letter to the administration of the building with the demand of closing the club. Any night noises are not acceptable... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The apartment has a perfect location to enjoy the old town. Old building , but well maintained. The office personnel very helpful and very professional. My advice is to book trough them a cab from the airport, when you arrive there. Is 20 euro and the taxi driver waits you in the airport terminal, takes you to the office and... More 

Was this review helpful? Yes 2
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Mr Preda, Thank you so much for your valuable review. I remember our meeting during the check-in in our office. I went through all your comments and I would like to tell you that this month we are going to "refresh" apartments, so we will also take care of the Lavender apartment. As for the bedding, we ordered a... More 

Huddersfield, West Yorkshire
Contributor
12 reviews 12 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 25, 2014

After 3 hotels in the space of 2 weeks - the old town apartments were easily the best. The office location is in the main square, and was a little tricky to find initially. Although our room was not immediately available, they took our luggage while we went for lunch.. The apartment itself was about a minutes walk from the... More 

Was this review helpful? Yes 1
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Guest, Thank you for your very nice opinion :) and your suggestion about the mirrors. In fact, within next months we will be renovating apartments after high season and for sure we will take your opinion into consideration. I hope to see you in Krakow very soon. Kind Regards, Joanna Kobylecka More 

Αθήνα, Ελλάδα
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 20, 2014

the appartments are not in the square! there is the office. they gave me a paper with a map and instructions for a place 25 minutes away from the square. i had to walk with the luggages in the night to find it.

Was this review helpful? Yes 1
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Guest, Thank you for your opinion. I assume you made a reservation via external reservation agent and they didn't inform you about the office location vs apartments location? I am very sorry you felt deceived. We have apartments in 4 different buildings, all located in the Old Town. I guess your apartment was located on Dietla St. which is... More 

Antalya
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 13, 2014

The apartment i stayed in was without question superb. Everything imaginable was available. Kitchen facilities Bathroom facilities Internet connection. Heater and climate control huge apartment. and i can go on.... Only downside if any was that the bed needed replacing, But this was a minor issue

Was this review helpful? Yes 2
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Guest Thank you for your opinion. I am happy to hear you enjoyed your stay and the apartment. We will take a look at the bed and the mattress and replace them as soon as possible. We look forward to your next visit. Kind regards, Joanna Kobyłecka More 

Budapest, Hungary
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 1, 2014

Our apartments were very good, comfortable and elegant. Price/Value ratio is extremely good, it is located at the borderline between Kazimierz (old Kazimierz) and the current downtown. Altough the reception is not in place, but they provide a phone number which you can call anytime and they are very nice and flexible. We had a wonderful time and these apartments... More 

Was this review helpful? Yes 3
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Adrienn, Thank you for your review. I am very happy to read that you enjoyed your stay. We have apartments in 4 buildings in the Old Town: on Slawkowska St, Grodzka St., Dietla St. and on the Main Maket Square 34 where we have also our main office. Maybe next time you will choose another location and see Krakow... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 8, 2014

The people at Old Town Apartments were extremely helpful, indeed it was as if they were renting their own homes. The apartments were perfectly located, in a little alley near the main square, clean, well-equipped and comfortable. Highly recommended.

Was this review helpful? Yes 3
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Guest, Thank you for your nice review! We are happy to hear that your stay in Krakow and in our apartments was succesfull and enjoyable. And we hope to host you here again in a future! Kind Regards, Joanna Augustyn More 

Kharkiv, Ukraine
Contributor
18 reviews 18 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 15, 2014

First of all, very friendly stuff and quick reaction yet before we booked anything - everytime the questions on the stay/other things arose - they addressed it almost immediately in Skype chat. We needed to receive hotel confirmation to get visa, and the guy from ApartmentsApart sent it right away after we made a pre-payment, with all details on payment... More 

Was this review helpful? Yes 4
Joanna K, Kierownik at Old Town Apartments, responded to this review

Dear Guest, Thank you for your nice review. You are always very welcome in our apartments! Kind Regards, Joanna Augustyn More 

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Additional Information about Old Town Apartments

Address: Main Square 34, Krakow 31007, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Old Town Apartments 3*
Number of rooms: 31
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Also Known As:
Old Town Apartments Hotel Krakow

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