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BEST WESTERN Grand Hotel

4.0 of 5
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78 Sienkiewicza Street, Kielce 25-501, Poland (Formerly Lysogory Hotel)
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1 room 1 guest
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BEST WESTERN Grand Hotel
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39 Reviews from our TripAdvisor Community

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Traveler rating
    9
    18
    7
    3
    2
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4
3
4
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
  • All months
    (39)
  • Mar-May only
    (11)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (10)
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A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights for a wedding reception and we were very impressed with this hotel. The room was very clean and well equipped, the beds were extremely comfortable (the most comfortable hotel bed I've ever slept in). Staff were all very friendly and helpful. We called reception on the morning of the wedding to ask for an iron... More 

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Toronto, Canada
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 1, 2015

Greeting mediocre Facilities good restaurant spacious,good breakfast service Some staff extremely helpful re late visit to spa facilities Room comfortable clean lack of coordination as to which room is prepared for the next guest.Sheets were changed for the next guest while room was still occupied by me. Front desk management responsive to suggestions and comments .

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Sardinia, Italy
Level Contributor
46 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed February 24, 2015

Rooms are really clean and staff at the reception is really kind and helpful. I like it. However i am a bit surprise that they didnt answer to my email when i asked some info about the hotel and prices. Also by phone is not so easy to contact them. Anyway Hotel is really ok and close to the city... More 

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Skopje, Republic of Macedonia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 16, 2014

I have stayed in this hotel during my business trip in Kielce. The hotel is very nice with very pleasant stuff who will never bother you with ridiculous rules as it is usual in most of the hotel. And price . . . excellent for the services they offer. Breakfast is served in a very good restaurant. They also offer... More 

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Jerusalem, Israel
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed November 15, 2014

If you realy have something to do in Kilce you will enjoy your stay if you do not need help from the staff. this hotel is located perfectly on the main road and the rooms are big and very comfortable. the food for breakfast is rich and tasty.

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Prudhoe, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 16, 2014

Could not be easier to find, right across the road from the main train station. Very well signed, and has had a lot of money recently spent on it, very freindly staff, who spoke excellent English. Room was large, air conditioned, with a really comfortable bed, good powerful shower in a cubicle (Not over a bath), large easy to use... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 4, 2014

Small smelly room with limited facility's. Mattress was absolutely stinking, carpet was dirty, shower leaked. I would not let my dog sleep in such a filthy hole. We were refused drinks on the patio area as we didn't have a food reservation and was directed to a bar near reception of which we were not allowed to use the tables... More 

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Nottingham, United Kingdom
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed September 1, 2014

Very small room, no air con, noisy main road, fridge not working, tea/coffee making facility not included (though promised), single bed, extremely thin and worn mattress that 'bottoms-out' when you sit on it. Décor is very tired and dated. Satellite TV channels include French and German but not even BBC or CNN news in English. Asked for a room change... More 

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Krakow, Poland
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed December 6, 2013

My stay there was just superb, had clean, warm and comfy room, great breakfast with large choice, and tourist info I needed. Lacation of the hotel was just perfect, next to the bus and train station and the main street of Kielce, also close to the nice park where I could jog, so I was very satisfied with everything.

Was this review helpful? Yes 3
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 17, 2013

Not a grand Grand Hotel but a goog hotel. Room are spacious, bathroom is up to date, clean and has very good shower. TV has enough channels. Meeting rooms are standard but OK. Staff is friendlu but needs to be pushed to do their best. I asked for shaving kit, the guy at the front desk looked in a drawr,said... More 

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