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Hotel Monopol

Certificate of Excellence
5 Dworcowa st, Katowice 40-012, Poland
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Hotel Monopol
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120 reviews from our community

Traveler rating
    68
    39
    8
    3
    2
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76
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (26)
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Coatesville, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

At weekends the hotel seems to be marketed to party people, since bars, discotheques etc. are nearby ... . Breakfast has some socialist eastern european charme and is everything but good ... . Staff is friendly and rooms are big and stylish. Unfortunately most of the beds are too short for tall people (like me) ... . At weekends noisy... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 2, 2015

What a great hotel! Rooms were beautiful and spacious - funky contrast of the old and the modern - or is it post-modern?. Front desk staff were very helpful and obliging. No issues with wifi for us - worked well. We thought the price was quite reasonable - it certainly made our two nights in Katowice very pleasant, even exciting!... More 

Was this review helpful? Yes 1
Marta_Sawczuk, Key Account Specialist at Hotel Monopol, responded to this review

Dear Guest, Thank you for making us your choice when travelling to Katowice. Following your comments posted on Tripadvisor, pleased be assured that we appreciate your great review. It is rewarding for our whole team to know that service and amenities were up to the expected standard. We look forward to welcoming you on a return visit. Best regards, Marta... More 

Warsaw, Poland
Top Contributor
64 reviews 64 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed March 25, 2015

This is for sure the best hotel in Katowice. With great location, excellent service, big, comfortable rooms and very good restaurant they simply win. The only drawback is the price which is much higher than in other good hotels in the city. But if you want to stay in the short walking distance from all the best restaurants in the... More 

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Marta_Sawczuk, Key Account Specialist at Hotel Monopol, responded to this review

Dear Guest, Thank you for visiting Hotel Monopol and for sharing your feedback with Tripadvisor reviewers. We are pleased to learn that you enjoyed the stay at our hotel . It is essential for us to know we meet our Clients expectations. We hope to have the opportunity to welcome you soon again. Faithfully yours, Marta Sawczuk Key Account Specialist More 

Nuremberg, Germany
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 30, 2015

This was a great hotel and even greater location. It was a 3 minute walk to the new train station and mall with over 300 shops. The staff was fantastic and I would definitely stay here again...the only negative thing is the WiFi...It was not strong enough in my room (104) ..but it did not change my opinion of the... More 

Was this review helpful? Yes 1
Marta_Sawczuk, Key Account Specialist at Hotel Monopol, responded to this review

Dear Guest, Thank you for staying with us and for leaving us a feedback. We appreciate your comments about staff being excellent and the hotel being conveniently located in the city centre. Thank you also for complementing our restaurant. Further to your remark on Wi-Fi we would like to confirm that it is free of charge and available in the... More 

Senior Contributor
21 reviews 21 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 27, 2014

Stayed here for business based on the good reviews. No car park and I wasn't sure on restrictions but I parked on street a few mins away and when I arrived the concierge offered to take my keys, go find my car and move it to a on-street parking space just outside the hotel - a very pleasant first touch.... More 

Was this review helpful? Yes 1
Marta_Sawczuk, Key Account Specialist at Hotel Monopol, responded to this review

Dear Guest, Thank you for your recent review regarding your visit to our hotel. We appreciate your comments about the staff being friendly and attentive. Thank you for your top rating, it is satisfying to know that we provide quality service to our Guests. Looking forward to your return stay. Yours faithfully, Marta Sawczuk Key Account Specialist More 

Singapore, Singapore
Contributor
18 reviews 18 reviews
3 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 26, 2014

We stayed here for one night in a standard room on the first floor. Rooms are very spacious and comes with everything you need (appreciated the complimentary bottles of still & sparkling water). Also loved the heated floors in the bathroom. So good! Only complaint would be that the wifi signal was very poor in our room. We needed to... More 

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Marta_Sawczuk, Key Account Specialist at Hotel Monopol, responded to this review

Dear Guests, On behalf of our team, we would like to take this opportunity and thank you for choosing the Monopol hotel when travelling to Katowice on business. Happy to hear your visit was a good experience. In case of any concerns (ie. Wi-Fi signal) or requests, please do not hesitate to contact the front desk at any time. Our... More 

Leeds, United Kingdom
Senior Contributor
26 reviews 26 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 25, 2014

Stayed in the hotel on business because it is centrally located. The Hotel is quite splendid and the Architects have done a great job of designing the hotel around the old building without losing the endearing features. Rooms are spacious, beds are comfortable, showers were excellent. Only addition would be extra pillows in the single rooms.

Was this review helpful? Yes 1
Marta_Sawczuk, Key Account Specialist at Hotel Monopol, responded to this review

Dear Guest, Thank you for making us your choice when travelling to Katowice. We are pleased to read compliments on hotel’s design and arrangement, as well as on our amenities. Please kindly note that complimentary extra pillow/bedding can be delivered to room upon request. You can advise our staff at the front desk any needs or questions you may have... More 

Frankfurt
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 8, 2014

Stayed there 2 nights for a business trip to the Katowice region. Nice spacious room in a remodeled historic building. Excellent breakfast situationed in a revamped courtyard. I can clearly recommend this place.

Was this review helpful? Yes 1
Marta_Sawczuk, Key Account Specialist at Hotel Monopol, responded to this review

Dear Guest, Thank for your visit to the Monopol Hotel and for submitting your opinion to Tripadvisor. We are very glad to hear that you had enjoyable experience with us. It is a pleasure to read such nice comments on our hotel and our service. We look forward to your return stay. Remaining at your disposal for any further assistance.... More 

Bogota, Colombia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 7, 2014

Katowice isn't exactly a city that comes to mind as a tourist destination, but a business traveller will surely enjoy the quality and service of Hotel Monopol. Don't let its facade and location deter you, but book yourself into one of the great art-deco rooms and enjoy great Polish hospitality, served with priode

Was this review helpful? Yes 1
Marta_Sawczuk, Key Account Specialist at Hotel Monopol, responded to this review

Dear Guest, Thank you for sharing your experience on Tripadvisor after staying at the Monopol Hotel in Katowice. Thank you for positive comments regarding hotel’s architecture and service. It is very rewarding for us to hear such a nice feedback. We kindly invite you to visit our hotel in the near future. Please feel free to contact us if we... More 

Turin, Italy
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 4, 2014

I stayed in this hotel for 3 nights during a business trip. The room was very big and the bathroom too, with all necessary comforts and very clean, even the vorniture were "old style". I used the pool and the sauna in ht hotel too, all very clean and relaxing after a work day. the hotel is in the city... More 

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Marta_Sawczuk, Key Account Specialist at Hotel Monopol, responded to this review

Dear Guest, We would like to thank you for deciding to stay with us at the Monopol. We are extremely happy to know that you found hotel facilities up to the expected standard. It is vital for us to make our Guest's stay comfortable. With reference to your comment on parking in the street, we would like to kindly inform... More 

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