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All 23 Katowice hotels

Hotel Monopol

5.0 of 5 Hotel   |   5 Dworcowa st, Katowice 40-012, Poland (Śródmieście)
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Hotel Monopol
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Ranked #2 of 23 Hotels in Katowice
A recent review
5 of 5 stars Reviewed August 9, 2014
Johannes03 Hamburg, Germany
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92 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Katowice, Poland
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The showers at the swimming pool and gym require urgent renovation! The hotel makes a positive impression and is considered as the best in Katowice. Unfortunately, I feel very strongly that the hotel based on reviews from the past, and SPA area, swimming pool and fitness/gym need renovation.

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Hamburg, Germany
Contributor
14 reviews 14 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 9, 2014

As a business traveler, I've been visiting Katowice a few times a year since 10 years now. Over this time I have tested out a few hotels in the city. For me Monopol is the only one to stay in. I love the modern design, combination of brick, metal and wood. The black and white photographies of old Katowice hanging... More

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Monika L, Kierownik at Hotel Monopol, responded to this review

Dear Guest, We would like to thank you for making us your choice again and for sharing your thorough feedback with us. It is always a pleasure to welcome our repeated Guests. We are glad to hear that you enjoy your stays at the Monopol. Your kind words are very much rewarding for our whole team. If you need any... More

Warsaw, Poland
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 3, 2014

Stayed overnight where there were bad storms in Katowice. The TV wasn't working and neither was the a.c. With lots of lightening and floods these things can happen. As I have stayed here before and had a great time I hope they had a bad day and next time it will be normal service resumed.

Was this review helpful? Yes 1
Monika L, Kierownik at Hotel Monopol, responded to this review

Dear Guest, Thank you very much for choosing our Hotel Monopol again. We appreciate your feedback and we are truly sorry to hear that your recent visit was not satisfactory. We experienced a bad weather which caused problems you outlined. Failures were repaired as quickly as possible. Should you have any concerns or questions, please do not hesitate to contact... More

CT
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 14, 2014

This is a wonderful hotel, where you get a sense of the bygone era. The furnishings, the parquet flooring, the restaurant in the atrium - all very inviting. We stayed in connecting rooms, both of which were beautiful and functional. We had exterior rooms which had very large windows and amazing light. We parked right in front of the building... More

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Monika L, Kierownik at Hotel Monopol, responded to this review

Dear Guests, Thank you for choosing Hotel Monopol and for taking your time to comment on our property on Tripadvisor. Your kind feedback is very much appreciated. We are glad to hear that you and your family liked our amenities and that you had a nice stay with us. We hope to have the pleasure of hosting you once again.... More

Tel Aviv
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 12, 2014

I'm visiting Katowice frequently for business and I'm coming with groups for 1 week stay. In my perspective, the hotel is the best hotel in Katowice in all aspects. The location of the hotel, close to central train station and a shopping mall, is excellent for going in / out for sightseeing / eating / meeting or just hang out.... More

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Monika L, Kierownik at Hotel Monopol, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback on Hotel Monopol in Katowice. It is always a pleasure to welcome our Guests back. We are happy to hear that you found hotel amenities and hotel service to your liking. It is essential for us to ensure that our Guests feel comfortable while being accommodated in... More

Essen, Germany
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 4, 2014

Great hotel, very nice rooms, modern bathrooms, decent restaurant. Has indoor pool, sauna and gym. Set in a turn of the century house, modernization and renovation created a modern hotel in an antique setting. Marvel at the mosaic at the entrance (even if you think so, you won't trip) or the glass-roof covered restaurant with decent food. Pool and sauna... More

Was this review helpful? Yes 1
Monika L, Kierownik at Hotel Monopol, responded to this review

Dear Guest, Thank you very much for choosing the Monopol and for posting a review for our hotel. We are pleased to hear that your visit was comfortable. Thank you for your kind words; we truly appreciate your feedback. It is important for us to know that hotel amenities and service meet our Guests' needs and expectations. Should you have... More

Verolengo
Top Contributor
55 reviews 55 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 30, 2014

I've been at Monopol Hotel for 2 nights for a business trip and I've been very impressed by the quality of the hotel in general : spacious and clean rooms , excellent service and excellent breakfast. The position is perfect if you want to stay in the city centre near the pedestrian area and there's also a garage service very... More

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Monika L, Kierownik at Hotel Monopol, responded to this review

Dear Guest, We would like to thank you for staying at Hotel Monopol whilst travelling to Silesia on business and for taking your time to leave a comment on our hotel. We appreciate your great review and we are very pleased to hear such positive feedback. If you need any assistance in making future reservations we remain at your disposal.... More

Pleasant Valley, New York
Top Contributor
64 reviews 64 reviews
50 hotel reviews
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed April 11, 2014

Great location, but poor service and uncomfortable beds. Much too chiq for its own good. Breakfast is a poor value and the restaurant food is no good. Excellent gym and swimming pool, though, but if you cannot sleep, what's the point. They would do well to get a good mattress and pillow set

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Monika L, Kierownik at Hotel Monopol, responded to this review

Dear Sir, we would like to thank you for choosing to stay at our hotel and for posting a review from your visit on Tripadvisor. Matters you brought to our attention have been followed up accordingly. We would like to invite you to visit our hotel once again and we will do our best to make your stay nice and... More

Mjolby, Sweden
Top Contributor
73 reviews 73 reviews
48 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed January 24, 2014

Another business trip took me Katowice and the Monopol hotel. Still found it good. Stayed in a Junior Suite this time as well. Nice and clean room. Beds are very comfy. Love the jacuzzi style bath tub, nice to relax in after a long day at work. Breakfast felt a bit on the small side compared to my previous stay,... More

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Monika L, Manager at Hotel Monopol, responded to this review

Dear Sir, Thank you for evaluating the Monopol on Tripadvisor again. We are pleased to hear that our hotel meets your expectations and we do appreciate that you keep coming back to us with each visit to Katowice. It will be a pleasure to welcome you soon again. If we can be of any further assistance, please feel free to... More

Sawbridgeworth
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 4, 2014 via mobile

The service was slow (27 minute wait for scrambled eggs during breakfast and we were the only table there!), poor quality of bedding-developed an allergy as it was also not being cleaned properly. Bathroom door didn't close and when it did, I got locked in for 20 minutes, also shower leaked. Phone in room didn't work due to constant flat... More

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Additional Information about Hotel Monopol

Address: 5 Dworcowa st, Katowice 40-012, Poland
Location: Poland > Southern Poland > Silesia Province > Katowice > Śródmieście
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hotel Monopol 5*
Number of rooms: 114
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Also Known As:
Monopol Hotel Katowice

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