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Novotel Katowice Centrum

4.0 of 5
Al. Rozdzienskiego 16, Katowice 40-202, Poland
Hotel amenities
Novotel Katowice Centrum
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39 traveler photos
Ranked #5 of 23 hotels in Katowice
4.0 of 5 stars 97 Reviews
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97 reviews from our community

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Date Rating
Posted by an Accorhotels.com traveler
Norwich, United Kingdom
“Excellent Service At Novotel Katowice Centrum - Poland”
5 of 5 stars Reviewed February 3, 2012

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Was this review helpful? Yes
DANUTA BORYSIAK, Manager at Novotel Katowice Centrum, responded to this review
February 6, 2012

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MILeq
Warsaw, Poland
Contributor
12 reviews
16 helpful votes
“Value, value, value :)”
4 of 5 stars Reviewed January 30, 2012

I come to Novotel in Katowice every year, at least twice. The hotel is in great location for any business/pleasure in Katowice - all in either walking distance or taxi ride of €5 max. However, this year I had the feeling that Novotel was somehow deserted on Thursday and Friday in mid-January. Restaurant and lobby were empty all evening, which... More

Was this review helpful? Yes
DANUTA BORYSIAK, Manager at Novotel Katowice Centrum, responded to this review
February 1, 2012

May I thank you for expressing your feelings as well as prctical remarks concerning your last stay. I am happy to hear you emphasized great location of our hotel as well spacious parking. With regard to wi-fi availability let me inform you that, at the moment it is working in our 16th Avenue Restaurant, Bar and the lobby. I am... More

izsz
Wroclaw&Cork
2 reviews
1 helpful vote
“great value”
5 of 5 stars Reviewed January 22, 2012

very clean rooms, big clean bed, internet, clean modern bathrooms, very very quite. walk distance to the centre (10 mins), 5 mins to Spodek. stayed 3 nights for the festival - couldnt be better, rooms are tiny but were looking for clean ang quite place to sleep in between shows. no dissapointment at all. taxi to Dolina 3 Stawow -... More

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DANUTA BORYSIAK, Manager at Novotel Katowice Centrum, responded to this review
January 27, 2012

I am very happy to get such itemized opinion concerning your last stay in Katowice. Thank you for inserting it. First of all I am glad to know you were pleased with services offered during your stay in connection with the Festival which took place in the city . I do hope to host you in Katowice and in the... More

CracowDanang
Cracow
Top Contributor
74 reviews
28 helpful votes
“Good for buisness travellers”
4 of 5 stars Reviewed January 7, 2012

Novotel is very centrally located, just few minutes from the city center and the main train station. The staff were smiling and friendly; chceck-in/out fast and efficient. The room was good standard - clean, modern and camfortable. Room-service fast and nice. There is also sauna and small inside pool with some fitnes equipment in the same area open for guests.... More

Was this review helpful? Yes
DANUTA BORYSIAK, Manager at Novotel Katowice Centrum, responded to this review
January 27, 2012

Let me thank you for sharing your experience by putting your detailed review on Tripadvisor website. I am really glad to know you were contented with your stay. I appreciate that you drew attention to the situation of the hotel as well as to such services as: cleaning, room service, breakfast and Fitness Centre. I have already passed your warm... More

EnricoG3
Posted by an Accorhotels.com traveler
Dresden, Germany
1 review
“A really nice overstay in Katowice”
4 of 5 stars Reviewed December 25, 2011

We made a short trip on christmas to Katowice and visited Olomouc and Ostrava before. If you manage to get your head free of the usual cliches of Upper Silesia, then you can have a truly exciting experience in a dynamic city in break-up. Our welcome in Novotel was really hearty and the check-in really quick. If you take a... More

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DANUTA BORYSIAK, Manager at Novotel Katowice Centrum, responded to this review
January 27, 2012

Firstly, I would like to thank you for reviewing the Novotel Katowice Centrum for your stay in Katowice and to pass such precised information about our services and the city to other travellers who enter into Tripadvisor website. It is always a great satisfaction for us to have positive feedback. It is also a strong motivation for our staff to... More

TheNavigatorPoland
Posted by an Accorhotels.com traveler
Warsaw, Poland
Reviewer
5 reviews
4 helpful votes
“OK”
3 of 5 stars Reviewed December 1, 2011

Not readily accessible on foot,surrounded by busy main roads and other hotels, not very welcoming; air-conditioning does not work in winter, expensive breakfast. Hotel with swimming pool and fitness center; very helpful staff, tasty buffet breakfast. More

Was this review helpful? Yes
DANUTA BORYSIAK, Manager at Novotel Katowice Centrum, responded to this review
December 8, 2011

May I thank you for such priceless review in which you pointed out both positive and negative opinion. Due to this we are constantly working on improving the quality of services which we provide to completely satisfy our Guests. I do hope to see you in the Novotel Katowice Centrum in the nearest future and I would be delighted to... More

Malagan0
Köln
Senior Reviewer
7 reviews
2 helpful votes
“Old style Hotel”
3 of 5 stars Reviewed November 25, 2011

The check in and check out went well and without any complaints. A big plus from the Hotel was the very good and delicious breakfast. A further advantage is the location and it was quiet during the night. The Hotel staff (restaurant, lounge and reception was very friendly and fast. The Hotel room is an old style and the mattress... More

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DANUTA BORYSIAK, Manager at Novotel Katowice Centrum, responded to this review
November 29, 2011

It is always a pleasure to have such detailed review concerning your last stay with us. Thank you for it. We are glad to know you are satisfied with the check-in and the check-out, that you appreciate our delicious breakfast, very good situation of our hotel, quiet during the night , and finally our friendly staff. Believe me, it was... More

Guido V
Amersfoort, The Netherlands
Reviewer
3 reviews
5 helpful votes
“Decent, standard, average...”
3 of 5 stars Reviewed October 30, 2011
1
person found this review helpful

Just a standard hotel. Nothing wrong with this place, but nothing special to call it very good. More

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DANUTA BORYSIAK, Manager at Novotel Katowice Centrum, responded to this review
November 9, 2011

I would like to thank you for putting your review on Tripadvisor web site. Your opinion is priceless for us. We are sorry that we did not fulfil your expectations. We would be delighted to have more details concerning your stay, so that we can do all neccesary action to make your next stay as you expect it to be.... More

junx666
KLU
Contributor
11 reviews
2 helpful votes
“Above average”
3 of 5 stars Reviewed October 4, 2011
1
person found this review helpful

The check-in was very quick, the personal very friendly. The superior room we booked had a nice bath-room and a very comfy bed. The internet in the room was not working, upon calling the reception we were told to plug the ethernet-cable into the TV (aehm I have a PhD in computer science and was like WTF?!), which of course... More

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Danuta Borysiak, Manager at Novotel Katowice Centrum, responded to this review
October 25, 2011

Thank you for your review posted on Tripadvisor web site. I apreciate both opinion: negative and positive as they always are priceless for us. I would like to apologize for the negative experience with the Internet and also with our SPA that you had while being our Guest. That is not the service quality that we strive to offer. I... More

olliemat
Warsaw, Poland
Senior Contributor
34 reviews
19 helpful votes
“Good&trustworthy chain hotel”
4 of 5 stars Reviewed August 29, 2011

This is classic chain hotel, so everything there is as you can expect from chain hotel. We got room exactly as we’ve requested, top floor, with nice view. Bed was too soft for us, therefore the quality of sleep was little decreased. Furthermore, we got only 2 big pillows, which were totally uncomfortable. Our friends had the same problem, but... More

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Danuta Borysiak, Manager at Novotel Katowice Centrum, responded to this review
September 1, 2011

Let me express my sincere thanks for reviewing the Novotel Katowice Centrum due to your recent stay in Katowice. Thank you for so important details and suggestions about our hotel as its help us to improve our service. We will share your comments with our team, and I am sure that your feedback motivates them to continuously improve the quality... More

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Novotel Katowice Centrum Also Known As

  • Novotel Katowice
  • Accor Katowice Centrum
  • Katowice Novotel
Address: Al. Rozdzienskiego 16, Katowice 40-202, Poland

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Novotel Katowice Centrum
Al. Rozdzienskiego 16
Katowice 40-202
Poland
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