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Arsenal Palace Diament Hotel

ul. Paderewskiego 35, Chorzow 41-500, Poland
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Arsenal Palace Diament Hotel
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68 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I did not want to write this review hoping to get some apology or explanation from the hotel management. Unfortunately, it did not happen, Have been coming to this beautfiul hotel for many years. Unfortunately, there have been many changes, unfortunately, for worse- new, unprofessional staff, lack of care and loyalty for regular guests. The recent stay was a disaster.... More 

Helpful?
Thank ewainlondon25
Chorzow, Poland
Level Contributor
163 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed December 21, 2015

Indulge yourself in XVIII century, order tasty snacks and delicious main course, all glass of superior wine and you will not imaine you are in post-industrial city Chorzów. Easy transportation from Katowice, close to Silesia Park, car parking, comfortable rooms, spa and delisious breakfast. Just great option with good value for money!

Helpful?
1 Thank HappyChris008
Klaudia G, General Manager at Arsenal Palace Diament Hotel, responded to this review

Dear HappyChris Thank you for choosing Hotel Diament Arsenal Palace in Chorzów and for your kind words. We take great pleasure in creating positive and memorable experiences for our guests and we are so happy we met your expectations. We very much look forward to welcoming you back again and thank you for reviewing your experience. Best Regards, Klaudia Grabiec... More 

UK
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed November 29, 2015

Stayed here on business for 1 night. My room was dated and the bathroom small, no little extras provided like toiletries or a kettle.The location was not good, not the hotel's fault, neither was the fact that it was 1 November so nothing at all was open nearby. I had to find a petrol station to buy some snacks but... More 

Helpful?
Thank Laineybeee
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 22, 2015 via mobile

Very very nice hotel. Close to Katowice city centre and Chorzow city centre. Quiet and very clean. Staff very wonderful and helpful with everything. Great food (breakfast and dinner). Wifi works well in all areas. The only minus was the bar closing too early. One night I went in and asked for a drink and the barman said he can... More 

Helpful?
Thank MysteryGuest36
Koszalin, Poland
Level Contributor
107 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed September 19, 2015 via mobile

I came to hotel late and leaved it very early so I do not have big experience. They tried to make this hotel in old fashion and it is but too many cheap staffs they used to make there atmosphere like they wanted. Staff was really nice and kind so we had fast check in and out. Mattress too stiff.... More 

Helpful?
Thank ZibiKoszalin
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed September 1, 2015

I believe this hotel to be congruent with its star rating. Nothing special in the rooms or the hotel and nothing too bad about it. Breakfast is ok, better than average. The problem I found is that it has no air conditioning and when I stayed it was a really hot summer day.

Helpful?
Thank Paco B
Rotterdam, The Netherlands
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 23, 2015 via mobile

Great hotel, rooms are spacious and luxurious. At least it feels that way. People are friendly and helpfull. The interior swimming pool (spa) are a big plus/bonus (extra services, for example a massage are cheap). The only bad thing I could find are the thin walls between rooms, you can hear your neighbours sometimes. Also the shower is not that... More 

Helpful?
2 Thank Martin J B
The Netherlands
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 5, 2015

The second time that i visited this hotel. The staff is very friendly and welcomes you as if you are home. It offers a restaurant with good value for money with good dishes, not very high standard but good enoUgh to enjoy a nice dinner. Breakfast is served in a buffet with lots of local dishes but allso numerous kinds... More 

Helpful?
1 Thank Jeroen e
Stoke-on-Trent, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 21, 2014

we stayed at this hotel for 1 week november 2014 . The hotel is lovely the furnishing and decoration had the feeling of a stately home or palace, it was spotless clean the room was large and very comfortable, the staff members are very good always helpful and wanting to please. We enjoyed our stay there very much, we used... More 

Helpful?
Thank kath s
Chorzow, Poland
Level Contributor
163 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed October 25, 2014

Location is just 10 minutes from Katowice centre, what makes this hotel convenient option for guests coming for business to Katowice and Silesia area. Nice interior made in style of Napolean Bonaparte gives a charm to this hotel and its restaurants.Nice rooms, sumptous breakfast, perfect discrect serving at dinner and great tasty cuisine - no better option in this area.... More 

Helpful?
1 Thank HappyChris008
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