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Mercure Mragowo Resort & Spa

Gizycka street 6, Mragowo 11-700, Poland
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1 room 1 guest
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Mercure Mragowo Resort & Spa
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157 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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United Kingdom
Level Contributor
86 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed 1 week ago

Made an overnight stop here when travelling from Warsaw to Vilnius. This place appears to have been built as a people's palace during the communist era and hasn't moved on. Reception staff not particularly friendly, even when I tried to return money after I had been given too much change - quite a lot by Polish standards. Room was clean... More 

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Anetta D, Dyrektor generalny at Mercure Mragowo Resort & Spa, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Hotel Mercure Mragowo Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 10, 2015

Hotel staff and service was more than kind, polite and very helpful. However we felt that the quality in standard of our room was below average and unacceptable. For instance the carpet was badly stained and soiled, Our Ensuite tiled walls were scummy and they're due to be replaced and so should the hotel room carpet. At the time of... More 

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Drachselsried, Bayerischer Wald
Level Contributor
177 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed May 6, 2015

Stayed for 4 nights. Very pleasant stay. Breakfast and evening meal were buffet with a wide selection and plenty of fresh fruit. Staff very helpful and a credit to the hotel. You can walk down to the lake and there is a "Kaufland" supermarket about 15 mins away. Nice sized room fridge, clean and comfortable.

Was this review helpful? Yes 1
Warsaw, Poland
Level Contributor
52 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed April 4, 2015

We had superior room – comfortable corner room with a nice view of the lake. The only negative is the bathroom – unrenovated for a sometime. Fast check-in and check-out, very helpful staff. Good restaurant – i.e. cream with white vegetables and some regional dishes. I could recommend swimming complex – fast swimming pool, recreation swimming pool, sauna, water slide.

Was this review helpful? Yes 3
Warsaw, Poland
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed February 7, 2015

It was not first time for me to stay in this hotel. Last 10 years i was there few times. And i have the same expression: excellent location, next to Czos lake, close to centre of the city, in the middle of my great Mazury, but still with comunistic style touch. Staff is friendly, but rooms look like maximum 3... More 

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Level Contributor
55 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed December 4, 2014

This hotel is in a nice location close to the lake. In general it is nice, the room was fine, wifi worked but it is let down by a few key things: 1. the beds have the cheapest ever mattresses and are so uncomfortable - if not for this I would have stayed an extra night or two 2. My... More 

Was this review helpful? Yes 1
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed November 5, 2014

That's nice hotel for relaxing. Nice stuff and nice service. Rooms are clear. Wi-fi is ok. If you want you can go to spa or sauna. Just one think i don't like; breakfast haven't got variety. But alacarte restaurant is so delicious. Stuffs so cute. Thats why I will stay again.

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Oldham, United Kingdom
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed September 25, 2014

We stayed here for two nights 19th & 20th September 2014. The Mercure is a very well appointed hotel close to the Lake Czos (pronounced Chos) in Poland's lake district. Not the cheapest in the area but good value. The room was spacious, clean and with a good size bathroom, a balcony overlooked a grassed area. The spa has a... More 

Was this review helpful? Yes 1
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Hotel & grounds (13)
Bathroom (2)
View from room (3)
Pool/beach area (2)
Room/suite (3)
Family/play areas (1)
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Dining (2)
Room/suite (4)
Hotel & grounds (4)
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