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Sofitel Grand Sopot

Travelers' Choice award winner
Powstancow Warszawy St 12/14, Pomorskie, Sopot 81-718, Poland
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Sofitel Grand Sopot
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535 Reviews from our TripAdvisor Community

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Traveler rating
    347
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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  • Norwegian first
  • Polish first
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English first
  • All months
    (535)
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    (120)
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New York City, New York
1 review
5 of 5 stars Reviewed yesterday NEW

I had a wonderful experience overall. I am originally from Poland and I moved to New York 35 years ago. My mother used to work here in Sopot in the Grand Hotel many years ago so this was a sentimental trip for me. I found the accommodations comfortable and everyone was friendly. The ocean view was incredible. Everything was clean,... More 

Review collected in partnership with Sofitel.com

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Stavanger, Norway
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The entrance to the hotel, impressing and beautiful. The doors get opened, and then inside, you do realize this is a good hotel. Rooms with a view to the beach is a must, especially the upper floors. The garden reminds you about Versailles. So far, so good. The breakfast table, fantastic quality, well assorted, choose between English, Continental,- or if... More 

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GeneralManagerSopot, Guest Relations Manager at Sofitel Grand Sopot, responded to this review

Dear Hilde H, Thank you very much for having chosen Sofitel Grand Sopot. Your opinion is very important for us and helps us to continuously improve our service quality. I am very happy that you enjoyed our location and the comfort we provided you during your stay with us. Thank you very much as well for the positive comments about... More 

Manchester, United Kingdom
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed for a few night at this hotel when visiting Sopot. This hotel is set in a classic refurbished building and although it has all modern amenities it retains its nostalgic character of a grand hotel from the victorian era. The rooms are very large, the staff are very helpful and attentive and it has an amazing lobby... More 

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GeneralManagerSopot, Guest Relations Manager at Sofitel Grand Sopot, responded to this review

Dear nmitsides1, Thank you so much for all your kind words following your stay at Sofitel Grand Sopot. I'm very happy that you enjoyed all our facilities. Thank you for your advice regarding promoting our Art Deco restaurant . I will pass your feedback to our Marketing Team and hopefully they can use your advice. I do hope that soon... More 

Lodz, Poland
Level Contributor
71 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my favourite hotel in Sopot. Have been to several but coming here is a pleasure. Perfect location, spacious rooms and this "old fashioned" feeling. You know that this hotel has its history. Perfect location, next to the Molo, with private beach, pool and SPA. Nice place for your holidays in loud Sopot town. All major POI within the... More 

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GeneralManagerSopot, Guest Relations Manager at Sofitel Grand Sopot, responded to this review

Dear Mikelos_pl, Thank you very much for leaving such positive comments about Sofitel Grand Sopot. We are very pleased you felt comfortable here and that you felt the history of this property. We want to deliver the best to our guests in terms of service but also product and that is why reading your positive comments about our Food &... More 

Dublin, Ireland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

No better place to stay in Sopot. Room view at the sea, noisy seagulls and sea waves. Hotel with interesting history and one of the famous places in Poland. Really worth it to check, excellent service and really comfortable bed. In the heart of Sopot.

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GeneralManagerSopot, Guest Relations Manager at Sofitel Grand Sopot, responded to this review

Dear Kikakamika, Thank you very much for leaving a comment of your stay at Sofitel Grand Sopot. Having feed backs from our guest is very important to us and helps us to continuously improve our service quality. We are delighted to here that the room amenities and the perfect location of this hotel pleased you. We feel truly delighted knowing... More 

Prague, Hlavni Mesto Praha, Czech Republic
Level Contributor
213 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed May 31, 2015

The hotel is the best in Sopot and one of the great old hotels. Nicely furnished and well kept this is definitely choice no1 in Gdansk area. Opulent breakfast and its location 100m from the pier also make it a great place for a romantic getaway or a family trip. The only black spot was the time-requiring check in and... More 

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GeneralManagerSopot, Kierownik ds. gości at Sofitel Grand Sopot, responded to this review

Dear TeeN73, Thank you with spoiling us with such a nice comment about your stay at Sofitel Grand Sopot. I'm very happy that we could offer you our great service and all the facilities. I deeply apologize that you had to wait a long time during check in and check out. I will definitely have a look at the process... More 

croydon
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 28, 2015

This is truly a grand old dame of a hotel perched directly on the edge of the beach, near the pier and just minutes' walk from the main street in Sopot. The building and gardens are wonderfully appointed, although possibly some of the original character was lost in the Sofitel renovation. However, what distinguishes the Grand most from other hotels... More 

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GeneralManagerSopot, Kierownik ds. gości at Sofitel Grand Sopot, responded to this review

Dear Nick A, Thank you for your constructive feedback regarding your recent stay at Sofitel Grand Sopot. I am very pleased that you enjoyed yourself and that you found our service to you satisfaction. Please do visit us again! Regards, Karolina Polaska Guest Relations Manager More 

Stavanger, Norway
Level Contributor
52 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed May 28, 2015

My friend and I visited Sopot and the Grand Hotel last weekend. We got a heartily welcome to this beautiful hotel, nearly 90 years old. The room was quiet and had excellent beds. The bathroom was spacious, newly decorated and clean. The breakfast was very good, and the staff always smiley and extremely helpful. I tried treatments in the spa,... More 

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GeneralManagerSopot, Kierownik ds. gości at Sofitel Grand Sopot, responded to this review

Dear Berit, Thank you for your feedback. It brings me pure joy to hear that you spent a fantastic weekend at Soifitel Grand Sopot. I am glad that we could make your stay special and I hope to welcome you back in the near future. Kind regards, Karolina Polaska Guest Relations Manager More 

Stavanger, Norway
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 28, 2015

If you want to go to Sopot, Grand Hotel is a good place to stay. We had a room with seaview. The room was tidy and the view was fantastic. There is nothing between you and the sea. You can walk five to six kilometers by the seafront to the neighbourtown. The service at the hotel was good with one... More 

Was this review helpful? Yes
GeneralManagerSopot, Kierownik ds. gości at Sofitel Grand Sopot, responded to this review

Dear Iarsen, Thank you for your fabulous feedback! I am very touched! We are pleased that you had a wonderful time with us and that you enjoyed our hotel! I am looking forward to welcome you back in the future. All the best, Karolina Polaska Guest Relations Manager More 

Cala d'Or, Spain
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 27, 2015

Good points first. The location is perfect. Reception areas, restaurant, pool areas all very nice. One of the most comfortable bed I've ever slept on. BUT Arrival day: we are given a room on a 1st floor just by the reception eventhough we requested an upper floor. Breakfast included in the price. Pre authorization amount impressive. There is two of... More 

Was this review helpful? Yes 1
GeneralManagerSopot, Guest Relations Manager at Sofitel Grand Sopot, responded to this review

Dear EwelinaD341, Thank you for your feedback and I am truly sorry to hear about the inconvenience that has occurred during your stay. Please allow me to express my sincerest apologies for the challenge you have experienced as this does not reflect at all our normal standards of service. I will review all of the issues with the department managers... More 

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