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Sofitel Grand Sopot

Travelers' Choice award winner
Powstancow Warszawy St 12/14, Pomorskie, Sopot 81-718, Poland
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1 room 1 guest
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567 Reviews from our TripAdvisor Community

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Traveler rating
    362
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
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  • Spanish first
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  • All months
    (567)
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    (120)
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Oslo, Norway
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Preordered business lunch for 20 pax. When we arrived we had to wait 50 minutes for the PREORDERED lunch. Staff i the restaurant where extremely slow and arrogant. So don´t let yourself be impressed by the exterior.

Was this review helpful? Yes 2
Warsaw, Poland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The one and only high-end hotel in Sopot. Where magnificent architecture of Art Deco meets the modern design. Not another boring "pop art" & "wow" interior but exactly what you would expect from this kind of elegant facility. Perfectly skilled and funny staff. Best breakfast in the city. Romantic views from the rooms facing the Baltic Sea. Walking distance to... More 

Was this review helpful? Yes
GeneralManagerSopot, Guest Relations Manager at Sofitel Grand Sopot, responded to this review

Dear Robert M, We would like to sincerely thank you for your opinion about your stay in our hotel. Me and my team are very happy to see you enjoyed the localisation, history, facilities and quality of services of our hotel. Thank you for staying with us and we hope to see you very soon at the Sofitel Grand Sopot.... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The location and first impression is awesome. Right at the white sand beach with a private area for hotel guests. The staff is always commited and friendly but the hotel has aged. The rooms look used and the SPA has had its best years a decade ago. Nice place but given that it is a five star hotel, it's not... More 

Was this review helpful? Yes
GeneralManagerSopot, Guest Relations Manager at Sofitel Grand Sopot, responded to this review

Dear Markus E, Thank you very much for taking the time to leave your impressions after your stay at the Sofitel Grand Sopot. We are sorry to hear that the experience you had was not up to your expectations. We will discuss with our team in order to make your next stay in our property even more magnifique. We hope... More 

Norway
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed for 11 days, 29th of July to 9th of August. We had a wonderful time at the hotel. Very nice staff, beautiful garden and beach. The breakfast was very good, but too expencive. We only ate breakfast three mornings at the hotel. Both adults and children had diffrent SPA-treatments, and thay where lovely! We would love to visit... More 

Was this review helpful? Yes
GeneralManagerSopot, Guest Relations Manager at Sofitel Grand Sopot, responded to this review

Dear Hanne492015, Thank you very much for your very positive comments. We are truly delighted to hear how much you enjoyed your stay with us. Your comments are really important as they allow us to continuously improve our quality of service. We hope to see your very soon at the Sofitel Grand Sopot. Kind Regards, Antoine Rigaud Guest Relation More 

Karlskrona, Sweden
1 review
4 of 5 stars Reviewed 2 weeks ago

Hi, very nice hotel, good staff, good food. Everything was really good except the checkin time. Room checkin should have been 14:00 (superior room) But for some reason the room was not ready and we didnt get the room before 15:00. We got a drink in the bar because of this, but would have preffered to get the room earlier.

Review collected in partnership with Sofitel.com

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GeneralManagerSopot, Guest Relations Manager at Sofitel Grand Sopot, responded to this review

Dear Alftof, Thank you for taking the time of leaving a comment regarding your stay at the Sofitel Grand Sopot. We are very happy to hear that our service quality was up to your expectations. On the other hand we are very sorry to see that the check-in time was one hour late. During the high season it is sometimes... More 

Aberdeen, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have just returned from 10 days at the Grand - simply excellent. Stayed in the junior suite which was spacious enough for me, may partner and daughter. Staff are excellent as you would expect from a 5* hotel. Location is superb. We didn't go for breakfast, as having a 3 year old who can be grumpy when sitting too... More 

Was this review helpful? Yes 1
GeneralManagerSopot, Guest Relations Manager at Sofitel Grand Sopot, responded to this review

Dr Jaffa, Thank you very much for these positive comments. We are very happy to hear you enjoyed our property as well as our rooms. Thank you again for the time taken in order to compliment our hotel. Your comments are really important to us as they allow us to continuously improve our quality of service. We hope to see... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Pros Great view, great beaches, definitely old and does have some grandeur. Good spot to take strolls into the town, and an excellent location with plenty of dining options. very good indoor play area for youn kids. Cons Rooms are tired looking and need modernising. Housekeeping very average, know that we had children they were leaving less water in the... More 

Was this review helpful? Yes 5
GeneralManagerSopot, Guest Relations Manager at Sofitel Grand Sopot, responded to this review

Dear Maya2011_12, First of all we would like to thank you for your comments which allow us to continuously improve our quality of service. We are very sorry that you did not enjoy some of our facilities and services. The hotel's staff will meet and we will see when and why such problems occured. Again thank you very much and... More 

Prestwick, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 17, 2015

We spent a week at this hotel in Sopot, Poland. The staff could not have been more helpful, the situation on the beach, with private beach, was perfect. Beautiful beaches with lovely restaurants if you don't want to eat in hotel. If you like beach holidays, then this is one to put on your list

Was this review helpful? Yes 1
GeneralManagerSopot, Guest Relations Manager at Sofitel Grand Sopot, responded to this review

Dear Linda186575, Thank you very much for posting these positive comments about your stay at Sofitel Grand Sopot. We are delighted to hear how much you enjoyed the quality of service provided by our staff and the location of our hotel right next to the beach. Your comments are very important to us as they allow us improve our guest's... More 

Bergen, Norway
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 11, 2015

This is a old hotell with lots of charm and very Nice People. It is clean and big. The food here is also very good. It has a Nice small pool as well. And it is very close to the Beach. We hope to come here again 😊👍

Was this review helpful? Yes 1
GeneralManagerSopot, Guest Relations Manager at Sofitel Grand Sopot, responded to this review

Dear Benny-Solberg, Thank you very much for the positive comments you just wrote on our TripAdvisor page. We are very happy to see you enjoyed your stay with us and that you appreciated the quality and variety of Food&Beverage as well as our facilities and great location within Sopot. Your comments are very important to us as they allow us... More 

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