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Clarion Congress Hotel Ostrava

Zkracena 2703, Ostrava 700 30, Czech Republic
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Clarion Congress Hotel Ostrava
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73 Reviews from our TripAdvisor Community

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Prague, Czech Republic
Level Contributor
48 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed December 27, 2015

I spent a few nights in Ostrava and there are few things to make better to gain maximum. Which? It's quite difficult to go out from the room as the space between the door and the wardrobe is to small. Next one - bathroom. Wasn't bad but neither excellent - the cleanliness isn't perfect and also from the first and... More 

Helpful?
Thank Martin Č
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest, thank you for your review which help us to increase the quality of services provided in hotel. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the... More 

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 15, 2015

The hotel should be high class and as high class is presented. Also price fits this. Unfortunately, I didn't found this hotel so amazing. Rooms were small with cheap furniture and other equipment. Breakfast was standard but nothing special. I didn't have time to discover more about hotel.

Helpful?
Thank Vojtech S
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest, thank you for taking the time to complete our online survey regarding your recent stay at Clarion Congress Hotel Ostrava. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. Next time I recommend to stay at our new furnished and renovated superior rooms or suite which serving comfortable... More 

UK
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 7, 2015 via mobile

Great hotel amazing food. I have stayed here twice now for a conference at the Czech arena. Rooms comfortable and clean. I hope we come back next year. The staff are helpful and it is not expensive. Easy to get to by tram from the railway station.

Helpful?
Thank ABO-Review
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest, thank you for taking the time to fill out such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you... More 

Prague, Czech Republic
Level Contributor
90 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 stars Reviewed October 11, 2015

My second time here and again brilliant! Great restaurant, great service (they remembered my name!). Nice and comfort rooms as you expect from the Clarion chain. Even if the hotel is full it still looks very cosy.

Helpful?
Thank Vlada K
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear Vlada, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. It is always a pleasure to receive positive feedback to our restaurant, service and rooms also! Thank you so much for your business and we look forward to seeing you in the future. Sincerely, Radim Beneš director of hotel More 

San Juan, Puerto Rico
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed August 14, 2015 via mobile

This hotel is located far from any type of sights to see. The rooms are comfortable and have excellent individual split air conditioning systems. All of the staff are friendly and helpful. except for the front desk staff who never smiled not even once!!! I guess they are overworked to the point of not greeting arriving guest with a smile.... More 

Helpful?
1 Thank bennettbuzz88
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest Bennettbuzz88, Thank you for taking the time to complete your reviews. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Radim Beneš director of hotel More 

Pasadena, California
Level Contributor
72 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
4 of 5 stars Reviewed July 22, 2015

Stayed at the Clarion Congress Ostrava 2 nights in mid-July. We were given the older rooms in the back building. I would categorize these rooms as 3 stars instead of 4. From what I understand, the rooms in the reception building are newer and larger. Reception was polite, efficient and wonderful. Parking, wifi and breakfast were included in our rates.... More 

Helpful?
1 Thank half-life2
Level Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 5, 2015

The Congress was a great hotel. This was the first place we stayed in a week of work in Czech Republic and was arguably the nicest hotel. Very friendly and helpful staff on reception, lovely large room and nice bathroom. The room had its own lounge area as well a bedroom and the whole place was very clean and tidy.... More 

Helpful?
Thank Jerry R
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest Jerry R, Thank you for your positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations... More 

Prague, Czech Republic
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 4, 2015 via mobile

Hotel rooms are nice, beds are comfortable and windows can be fully opened. They have a very nice wellness with pool and basic gym. Breakfast had variety of fresh food which was always present, never empty bowls. Only little minus is that congress center has better entrance than hotel it self and that my room was sooo far from reception... More 

Helpful?
Thank Klaris1991
RadimBenes, Generální ředitel at Clarion Congress Hotel Ostrava, responded to this review

Dear guest Klarios1991, thank you for taking the time to complete your satisfaction with your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 13, 2015 via mobile

I stayed in a Deluxe despite having ordered a Standard room which was a very pleasant surprise. I'd say that the service was immaculate. Absolutely loved my breakfast. Spacious parking. Fast WiFi. The photos here misrepresent the hotel - in reality it's way better.

Helpful?
Thank Gera B
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear GeraB, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Slovakia
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 12, 2015

We stayed one night for a conference the next day, we arrived late, midnight, check in was easy and the staff were pleasant. the room maybe a little small, but modern, spotless, great bathroom and shower. The beds were comfy, and we ordered a late room service, all very good. Breakfast was a good buffet, all you could want for... More 

Helpful?
1 Thank simonandmiska
RadimBenes, Generální ředitel at Clarion Congress Hotel Ostrava, responded to this review

Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

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