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Clarion Congress Hotel Ostrava

Zkracena 2703, Ostrava 700 30, Czech Republic
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Clarion Congress Hotel Ostrava
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Clarion Congress Hotel Ostrava
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57 Reviews from our TripAdvisor Community

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Traveler rating
    18
    29
    8
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8
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5
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Slovak first
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English first
  • All months
    (57)
  • Mar-May only
    (8)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (15)
  • Dec-Feb only
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Prague, Czech Republic
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel rooms are nice, beds are comfortable and windows can be fully opened. They have a very nice wellness with pool and basic gym. Breakfast had variety of fresh food which was always present, never empty bowls. Only little minus is that congress center has better entrance than hotel it self and that my room was sooo far from reception... More 

Was this review helpful? Yes
RadimBenes, Generální ředitel at Clarion Congress Hotel Ostrava, responded to this review

Dear guest Klarios1991, thank you for taking the time to complete your satisfaction with your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 13, 2015

I stayed in a Deluxe despite having ordered a Standard room which was a very pleasant surprise. I'd say that the service was immaculate. Absolutely loved my breakfast. Spacious parking. Fast WiFi. The photos here misrepresent the hotel - in reality it's way better.

Was this review helpful? Yes
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear GeraB, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Slovakia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 12, 2015

We stayed one night for a conference the next day, we arrived late, midnight, check in was easy and the staff were pleasant. the room maybe a little small, but modern, spotless, great bathroom and shower. The beds were comfy, and we ordered a late room service, all very good. Breakfast was a good buffet, all you could want for... More 

Was this review helpful? Yes 1
RadimBenes, Generální ředitel at Clarion Congress Hotel Ostrava, responded to this review

Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Chur, Schweiz
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed March 18, 2015

I was staying for a conference. All was perfect. The rooms are modern and very clean, the internet is working very well and is free. The breakfast buffet was also very rich. I can recommend this hotel. The location is near to the CEZ Arena.

Was this review helpful? Yes
RadimBenes, Generální ředitel at Clarion Congress Hotel Ostrava, responded to this review

Dear Dzumo72, Thank you for your feedback with your stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Radim Beneš Director of hotel More 

Warsaw
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 17, 2015

I visit this hotel during my business trip down the Europe. What I loved about is the restaurant - really very good cuisine, nicely served... However waiters could recognize needs a bit quicker... Then I would be perfect. Rooms are very clean and nice, but card entrance system is a disaster. It took me 4 minutes to get into the... More 

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reservationOstrava, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest, we would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We checked card door system. Thank you so much for your business and we look forward to seeing... More 

Tewkesbury, United Kingdom
Level Contributor
84 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed November 28, 2014

I stayed at the Clarion congress hotel on business. The hotel was much better than I expected. My room was very modern, clean and comfortable, and the service from the receptionists and other staff was really pleasant. The hotel is not central for the middle of Ostrava, but t is right by the sports stadiums. I also made use of... More 

Was this review helpful? Yes
reservationOstrava, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Bratislava, Bratislava, Slovakia
Level Contributor
3 reviews
5 of 5 stars Reviewed November 28, 2014

We were staying in the suite, room number 405 I think. The room was large, clean, cozy, I have nothing to reproach. Quality hard bed and bedding. Bathroom huge. At the restaurant we ate steak tartar, rabbit meat and other goodies. Everything tasted amazing. I liked the professionalism and approach of the waiters. We did not have a time to... More 

Was this review helpful? Yes
reservationOstrava, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 22, 2014

The hotel is very nice and the service is excellent. The rooms are clean, with good space. There are tea or coffee service in the room. The internet was free but veeeery slow. The food is very good and the service is excellent. The terrace is very nice but the internet is not working there.

Was this review helpful? Yes
reservationOstrava, Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are... More 

Ostrava, Czech Republic
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 14, 2014

I was arranging accomodation for the chief of our organitazion in this hotel and I was very satisfied with the service the staff delivers, especcially Ms. Kateřina K. at the reception was very nice and professional and helped me choose the room that meets high requirements of my boss. They even let see couple of rooms and choose the one... More 

Was this review helpful? Yes
reservationOstrava, Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Prague, Czech Republic
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 4, 2014

Hotel is situated near by ČEZ Aréna, few minutes by public transport to the main street Stodolní. Breakfast was amazing, and the stuff was helpfull. Room was cleaned every day. I cannot write a comment for swimming pool because I had no time to visit it :-)

Was this review helpful? Yes 2
reservationOstrava, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

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