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All 15 Ostrava hotels

Mamaison Business & Conference Hotel Imperial Ostrava

4.0 of 5 Hotel   |   Tyrsova 6, Ostrava 701 38, Czech Republic
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Mamaison Business & Conference Hotel Imperial Ostrava
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84%
Ranked #3 of 15 hotels in Ostrava
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Mai T
  • Reviews (97)
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97 people have reviewed this hotel

Traveler rating
    36
    41
    15
    2
    3
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2
13
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63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 2 weeks ago

It is perfect fit for me really quite and clean, great location. From hotel you can go for a walk to center or to the lake. It is quite and peaceful in the evening. Iam not a diet person but I love fresh food not overcooked . Just healthy food. Specially, If you stay in hotel there is no charge... More

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ImperialOstrava, General Manager at Mamaison Business & Conference Hotel Imperial Ostrava, responded to this review

Dear Mrs. Mai, thank you for your nice review and looking forward to your visit. With best regards Michael Seifert General Manager More

Prague, Czech Republic
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed May 27, 2014

It was lovely to stay at Imperial in Ostrava. The room was clean and nice. I do have sensitive skin and the water was not really great. I think it was because of the shower gel and shampoo they have there. Dove doesn't work for me at all. Otherwise very nice receptionist!

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ImperialOstrava, General Manager at Mamaison Business & Conference Hotel Imperial Ostrava, responded to this review

Dear Mrs. Anna, thank you for sharing with us your positive experience with the services of Mamaison Hotel Imperial Ostrava. I am really sorry for your sensitivity to Dove cosmetics. Please next time inform our reception and we will be glad to arrange for you cosmetic amenities of different brand. Looking for your next visit. With best regards Michael Seifert... More

Chalons en Champagne
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 25, 2014

Very well located, near city centre and stodolni street. Rooms are quiet but a little bit old, very clean and personnal is really kind. Good service. Restaurant at the hotel is really good for a reasonnable price. Good breakfeast with all what you need. Near the hotel, there is a Steak/Mexican restaurent with really good meat ( tender).

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ImperialOstrava, General Manager at Mamaison Business & Conference Hotel Imperial Ostrava, responded to this review

Dear Mr. Eric, thank you for choosing Mamaison Hotel Imperial for you stay. It is always nice to read positive feedback as yours. I have communicated to all the team your satisfaction with provided services. Looking forward to your next visit. With best regards Michael Seifert General Manager More

Thionville, France
Top Contributor
55 reviews 55 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 18, 2014

its the 3rd time in several years i stayed in this place; as all said , the mattresses in rooms are not well, smooth; but nothing is planned to change them? this will be interesting to know;the furnitures in rooms are old fashioned; i didnt saw any visual changing in this hotel;i regret that at the breakfast they have put... More

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ImperialOstrava, General Manager at Mamaison Business & Conference Hotel Imperial Ostrava, responded to this review

Dear Mr. Patrick, thank you for the time you spent to share with us your experience with the services of the Hotel Imperial. I am really sorry for the inconvenience you had with the mattress. Please next time do not hesitate to ask during the reservation for tougher one, it will be ready at your hotel room upon your arrival.... More

Brno, Czech Republic
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 6, 2014

Strange enough - we have used promotion 'Fun-filled night at Stodolni' (it is valid on Fridays and Saturdays - double for 999 CZK/night = 37 euro - breakfast and spa entrance excluded) - and Stodolni street was for us the biggest Ostrava's disillusion. Hotel is centrally positioned - couple of tram stops from bus or train station. It is newly... More

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ImperialOstrava, General Manager at Mamaison Business & Conference Hotel Imperial Ostrava, responded to this review

Dear Guest, thank you for the time you spent to share with us your experience with the services of Mamaison Hotel Imperial. Please next time do not hesitate to contact the reception if there is any trouble with the Internet connection, Wi-Fi is available in all areas of the hotel. I am looking forward to your next visit. With best... More

Port Talbot, United Kingdom
1 review
5 of 5 stars Reviewed March 27, 2014

I stayed at the Mamaison in Ostrava from July 2013 until March 2014, the staff were the most helpful and courteous I have experienced anywhere. My room in the Business wing was decorated to a high standard and kept clean and fresh on a daily basis, complimentary toiletries were replenished daily. Good Wi-Fi connection available throughout the hotel. The surroundings... More

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ImperialOstrava, General Manager at Mamaison Business & Conference Hotel Imperial Ostrava, responded to this review

Dear Mr. Ian, thank you for sharing with us your positive experience with the performance of the Hotel Imperial. It is always nice to read, that we are successful in our effort to provide maximum guest orientated services. I am looking forward to your next visit. With best regards Michael Seifert General Manager More

Lodz
Top Contributor
57 reviews 57 reviews
36 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 18, 2014

From the name and location of this hotel I would have expected more. The staff is polite, rooms big and well furnished. Smoking rooms available. Wi-fi free and decent. The bathroom has only "hand showers", so you either take a bath or you have one hand holding the water "pistol"... Not enough for such a hotel. Hot water took ages... More

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ImperialOstrava, General Manager at Mamaison Business & Conference Hotel Imperial Ostrava, responded to this review

Dear Mr. Franco, Thank you for choosing Mamaison Hotel Imperial for your stay in Ostrava. I am really sorry for the inconvenience with the shower. Every bathroom is equipped either with shower or bath and each bath has also a shower hanger on the wall. Please next time specify your preferences during the reservation so we can make your next... More

Olomouc, Czech Republic
1 review
5 of 5 stars Reviewed March 11, 2014

Very nice hotel, soundproofed rooms with uninterrupted sleep. Very pleasant meeting with guest hassle free communication even when booking. Good wellness facilities, where you can relax. All you need is a room available.

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ImperialOstrava, General Manager at Mamaison Business & Conference Hotel Imperial Ostrava, responded to this review

Dear Karla, thank you for your nice words of appreciation. It is always nice to read so positive feedback as yours. I have communicated to all the team your satisfaction for their professionalism and friendliness. Looking forward to your next visit. With best regards Michael Seifert General Manager More

London, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 30, 2013

My partner and I stayed here for three nights toward the end of December 2013. On the plus side, the hotel was conveniently located at the southern end of Ostrava City centre, our room was perfectly acceptable and reasonably appointed and the staff was both friendly and helpful. On the negative side, the breakfast was poor, especially so for a... More

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ImperialOstrava, General Manager at Mamaison Business & Conference Hotel Imperial Ostrava, responded to this review

Dear Mr. Lawrence, Thank you for choosing Mamaison Hotel Imperial for your stay in Ostrava. I am really sorry for the experience you had with the hotel breakfast. I personally checked the situation and draw the consequences for responsible persons. I would be very grateful if you give us your confidence during your next trip to Ostrava and let us... More

Winchester, United Kingdom
2 reviews
5 of 5 stars Reviewed December 3, 2013

Having stayed in a few hotels in Ostrava, I can confidentially say that this is the best I have stayed in. It stands out through the friendliness of the staff and the excellent breakfast. The rooms, particularly the executive 'corner' rooms, are wonderful, with leather sofa and chairs, huge bed, desk, flat screen TV, and a modern bathoom with large... More

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ImperialOstrava, Manager at Mamaison Business & Conference Hotel Imperial Ostrava, responded to this review

Dear Mr. Hulbert, thank you for your nice words of appreciation. It is always nice to read so positive feedback as yours. I have communicated to all the team your satisfaction for their professionalism and friendliness. Looking forward to your next visit and wishing a Merry Merry Christmas Yours sincerely Michael Seifert General Manager More

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Additional Information about Mamaison Business & Conference Hotel Imperial Ostrava

Address: Tyrsova 6, Ostrava 701 38, Czech Republic
Location: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mamaison Business & Conference Hotel Imperial Ostrava 4*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The hotel is known for its personal and warm attention for both corporate and leisure guests. Combination of 100-year long tradition with modern hospitality trends makes this charming hotel both a great place to meet and the perfect setting to relax after a busy day. The hotel features 162 comfortable and tastefully furnished rooms and suites, extensive meeting and conference facilities, 3 cosy restaurants with fine cuisine and unique Relax centre that make the hotel an ideal place to stay. ... more   less 
Number of rooms
162

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