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All 15 Ostrava hotels

Mercure Ostrava Center

4.0 of 5 Hotel   |   Ceskobratrska 18/1742, Ostrava 70200, Czech Republic
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98%
Ranked #1 of 15 hotels in Ostrava
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Michal S New York, New York, United States
  • Reviews (170)
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  • Room tips (23)
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170 people have reviewed this hotel

Traveler rating
    113
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
New York, New York, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I was booked into one of the "privilege" rooms which meant that I could avail myself of the "privilege refreshment room." While it was not a particularly lovely room, or particularly well stocked, it was very convenient to get cold juices, beer, water and sodas at any hour that I needed them, gratis. There were also some small sandwiches, but... More

Was this review helpful? Yes 1
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I would like to take the opportunity to thank you for your review on our hotel, we are all pleased at the Mercure Ostrava Center, that you have enjoyed your stay in the hotel, and in Ostrava. We hope to have the chance to welcome you back soon. Vladimir Sic, General Manager. More

1 review
5 of 5 stars Reviewed 1 week ago

Ostrava?? Not a city most Americans are familiar with, but an integral part of the Rochester, NY (USA) Oratorio Society's two-week trip across Eastern Europe, including stops in Kromëríž and Opava.Excellent service, staff, meals and facilities made our stay very pleasant; we even wish to come back! Highly recommenmded.

Was this review helpful? Yes
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I am glad that you have had an enjoyable stay here with us in Mercure Ostrava Center. We strive to always enhance the quality of service and guest satisfaction, I will pass on to the team your comments, and we hope to see you soon back in our hotel. Vladimir Sic, General Manager More

Corbeil Essonnes
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent ! Room, breakfast, location. You can have your breakfast or dink oustide. All facilities, hotel team really helpful. Close to restaurant, bar and night life. 20mn from Ostrava airport. Good price vs service quality.

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear guest, We are delighted to note that we have met your expectations during your stay with us. At Mercure Ostrava Center we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are looking forward to welcoming you back to the hotel. Vladimir Sic, General... More

Gouda, The Netherlands
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Everything in this hotel is a top standard. Starting with a car park in the hotel's courtyard, very helpful reception, clean and modern rooms, fantastic breakfast, airport shuttle service. And all this right in the city center.

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear guest, Thank you very much for providing your feedback again to other travellers. I am very happy reading you enjoyed our hospitality during your stay. I will with pleasure share your feedback with my team and it will be a great motivation for us to carry on to provide comfortable and qualitative stay. We are looking forward to welcoming... More

Havirov
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 24, 2014

I stayed here for the conference. The facility is renovated, staff is friendly and helpful. The restaurant offers traditional Czech meals (dumplings also), tea from fresh ingredients like ginger or mint :-). Delicious cheese cake!

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, We appreciate you taking the time to review our hotel Mercure Ostrava Center. We are glad to hear you have enjoyed your stay with us and that you were satisfied with our staff and services. This is going to be shared with them to encourage their further progress. Vladimir Sic, General Manager. More

Milan, Italy
1 review
5 of 5 stars Reviewed June 24, 2014

I spent 1 night in this hotel because two friends of mine celebrated their wedding there. I was mainly impressed by the availability and kindness of the staff that helped a lot to create a really professional, safe and beautiful environment. I also appreciate the quality and variety of the food (lunch, dinner and breakfast) and generally talking it was... More

Was this review helpful? Yes
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you for taking the time to post this positive comments regarding our hotel Mercure Ostrava Center. I will be sharing the comments with the team, and it will be a great motivation for us to carry on to provide comfortable and qualitative stay. We are looking forward to welcoming you soon again. Vladimir Sic, General Manager. More

Kaunas, Lithuania
1 review
5 of 5 stars Reviewed June 17, 2014

Don't save money, and choose privilege room - you'll be satisfied 100%. In lounge there is everything you need - drinks, to refresh, meals to have a snack, book to read and computer and IPads for you children to play. Staff is extremely professional and takes care about you calm but quickly. Restaurant menu is tasty and Vine cart is... More

Was this review helpful? Yes
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you for your kind words of encouragement. We are delighted to note that we have met your expectations during your stay with us. At Mercure Ostrava Center, we are committed to consistently providing warm, efficient and high standard service to our guests and their appreciation and acknowledgement is always our greatest reward. We are looking forward to... More

Prague, Czech Republic
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2014

very large rooms, clean, with coffee or tea facilities, excellent breakfast, staff very friendly, not far from city centre, good accessibility by car or by bus, easy to go from railway station, very quiet

Was this review helpful? Yes
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I would like to thank you very much for your positive feedback you posted on Tripadvisor. I am really happy to read that you enjoyed your trip to Ostrava and stay in our hotel and I am looking forward to welcome you back. Vladimir Sic, General Manager More

Geneva, Switzerland
1 review
5 of 5 stars Reviewed May 15, 2014

I have stayed here several times on business. It is a really well-run hotel. The rooms are very nice. They have been renovated and updated. The staff is very friendly and attentive. The restaurant has good food and drink.

Was this review helpful? Yes
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest,Thank you very much for these wonderful comments following your stay with us! We are happy that you enjoyed staying with us and that our services were up to your expectations and I will certainly not fail to convey your remarks to the entire team. The entire team is looking forward to welcome you back, Yours sincerely, Vladimir Sic,... More

Prague, Czech Republic
1 review
5 of 5 stars Reviewed May 14, 2014

I visit this hotel often and it has always provided the best service. Staff is very firendly and professionl. Breakfast is better than in most 5* hotels in Prague. Rooms are clean and comfy and even bathrobe is included. You will not make mistake by booking this hotel.

Was this review helpful? Yes
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear guest. We very much appreciate your comments regarding your stay at Mercure Ostrava Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

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Additional Information about Mercure Ostrava Center

Address: Ceskobratrska 18/1742, Ostrava 70200, Czech Republic
Location: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Ostrava Center 4*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Mercure Ostrava Center is a brand new 4star hotel in the city center of Ostrava with 139 rooms, restaurant, bar, summer terrace, fitness area with a steam bath and excellent meeting facilities fully equipped with state of the art technology. Only 10 minutes from the Central railway station and within the walking distance to the cultural and commercial parts of the city as well as the famous and trendy Stodolni street. ... more   less 
Number of rooms
139

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