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Mercure Ostrava Center

Certificate of Excellence
Ceskobratrska 18/1742, Ostrava 70200, Czech Republic
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Mercure Ostrava Center
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Mercure Ostrava Center
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218 reviews from our community

Traveler rating
    141
    68
    5
    2
    2
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146
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Oslo, Norway
1 review
4 of 5 stars Reviewed 1 week ago

Very nice comfort at this hotel, good atmosphere, accommodating attitute from the staff both in the reception and in the restaurant. Good comfortable room with delicate bath. Clean and nice + nice bed Extra + for a gym in the hotel

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1 review
5 of 5 stars Reviewed 1 week ago

- friendly and helpful staff - great conference services and helpful management and technicians - spacious rooms and bathrooms - delicious breakfast with wide range of choice - very quiet - have to recommend

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Szeged, Hungary
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I had to stay for two weeks in Ostrava for business reasons. My choice was the Mercure Ostrava Center Hotel. The facility is well equipped. Travelling for two weeks I needed to do my laundry and there is even an ironing room available which is perfectly easy to use. There was more than enough space in my room. It was... More 

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Tamworth, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Hotel is superb in terms of welcome, cleanliness, room size, breakfast choice, staff friendliness etc Great welcome from the staff - lovely rooms - great food - ideal location for city centre shops bars restaurants etc. All staff were very helpful with all enquiries.

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you very much for leaving these incredible comments on TripAdvisor! Our goal is indeed to make every guest feel special and important and I am thrilled that the team managed to achieve this level of service. I will certainly not fail to convey your remarks to them. We all are looking forward to welcome you back to... More 

Prague, Czech Republic
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 13, 2015 via mobile

We stayed in a apartma which was very spacious and nicely decorated. The have good breakfast with lot of choice. Check in and check out were quick. It is possible rent a car on the place, they have europcar rent spot inside of the hotel - It greatly appreciated!

Was this review helpful? Yes
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you very much for leaving these incredible comments on TripAdvisor! Our goal is indeed to make every guest feel special and important and I am thrilled that the team managed to achieve this level of service. I will certainly not fail to convey your remarks to them. We all are looking forward to welcome you back to... More 

Pietermaritzburg
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 25, 2015

Located in the centre of Ostrava and 30minutes from the airport. Great rooms and amenities. Staff friendly and helpful. The only negative was the limited dinner menu options. After many long meetings I needed a good meal and not prepared to go to the city centre. Breakfast was good.

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I would like to thank you very much for your positive feedback you posted on Tripadvisor. I am really happy to read that you enjoyed your trip to Ostrava and stay in our hotel and I am looking forward to welcome you back – with a new offer for A la Carte Menu. Vladimir Sic, General Manager More 

Herrljunga, Sweden
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 of 5 stars Reviewed February 18, 2015

Arrived at midnight and got a warm welcome at the reception. After a swift check in I ended up in my room where there was complimentary fruits for me. Good! The breakfast was just perfect for my needs, bacon, eggs, fruits, yoghurt and also the possibility to get an omelette. Adding a friendly and helpful staff made my stay a... More 

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you for your appreciative comments. Whole our team and I are delighted to know that you had a memorable experience with us. We look forward to welcoming you back. Warm regards Vladimir Sic, General Manager More 

Newcastle
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 14, 2015

I stay with colleagues for several days and dined in the restaurant twice. Excellent service, room, food. Friendly and helpful staff, with everything running like clockwork. Would have got five stars had they had a spare razor for me.....Also, I appreciate that hotels generally play insipid music in the breakfast room, but it was a bit too loud to ignore... More 

Was this review helpful? Yes
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I would like to thank you very much for taking the time to post your review on Tripadvisor. I am glad you enjoyed your stay in our hotel and trip to Ostrava. Regarding to your rate do not hesitate to vontact me directly next time. I will look forward to your next visit. Vladimir Sic, General Manager More 

Vienna, Austria
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed February 2, 2015

Nice Hotel, stylish Ambiente (especially Entrance/Lobby) and Architecture. Check In/Out and payment Process quick, friendly and uncomplicated. Spacy Rooms, clean, only storage of is limited (if you have more suits:-). Coffee/Teamaker in the Rooms, different kind of pillows.... Convenient located... easy to reach... Hotel owned Parking (not to expensive) Great and friendly staff. The ideal option for Corporate Travellers and... More 

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest,Thank you very much for these wonderful comments following your stay with us! We are happy that you enjoyed staying with us and that our services were up to your expectations and I will certainly not fail to convey your remarks to the entire team. The entire team is looking forward to welcome you back, Yours sincerely, Vladimir Sic,... More 

Naantali, Finland
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 29, 2015

I have been in this hotel several times and every time hotel has meet my expectations. Hotel location is good in the city center and facilities in the hotel are good. Personally I wan't to have quiet room and therefore I ask to have my room not to face the main street. Here also I got a room facing parkin... More 

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear guest, We are delighted to note that we have met your expectations during your stay with us. At Mercure Ostrava Center we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are looking forward to welcoming you back to the hotel. Vladimir Sic, General... More 

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