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Mercure Ostrava Center

Certificate of Excellence
Ceskobratrska 18/1742, Ostrava 70200, Czech Republic
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Mercure Ostrava Center
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235 Reviews from our TripAdvisor Community

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Traveler rating
    151
    75
    5
    2
    2
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9
28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (235)
  • Mar-May only
    (57)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (49)
All months
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Went there for a 2-days business meeting. Liked it a lot. Privilage rooms are huge and very nice. The same with premium lounge - worth droping by. Very nice restaurant with a terrace. Good food. Liked the steam sauna and fitness centre as well. Meeting room which we used was very good for the meeting. Great impression all in all!

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Level Contributor
98 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Mercure hotel is very nice hotel, clean rooms and helpful staff. We always choose this hotel when traveling to Ostrava in business. They have bikes you can take free of charge, gives you nice opportunity to see more of this city:)

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Rybnik, Poland
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel in the city centre, with a few minutes walk to Stodolni Street ;-) Well kept building, clean rooms, proper breakfast, with variety of meals and beverages. Staff is a little bit lost but really helpful. Expensive car parking is a only minus - 290 CZK per night

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London, United Kingdom
Level Contributor
110 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nothing to fault with this hotel. Large spacious rooms, smart common areas and bar, friendly staff and well located for everything you'd want in Ostrava. And an absolute bargain too, even by the already cheap standards of the Czech Republic.

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Prague, Czech Republic
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here many times and haven't found any singel doubt. Dfinitely **** standart, kind staff, great breakfest, nice and big rooms, good location, i stayed in more than 20 Mercure hotels around Europe and this is the best one

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London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 16, 2015

Lovely hotel, staff extremely kind and helpful. Restaurant very good. Breakfast fine. Only complaint is the awful music they play all the time from breakfast and throughout the day! Who chooses this rubbish and why so loud?

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I would like to thank you very much for taking the time to pass on your comments on your recent stay with us at the Mercure Ostrava Center, we are all delighted that you have found the hotel to your expectations and that you had a great time with us and in Ostrava. Regarding to music - thank... More 

Lee-on-the-Solent, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 4, 2015

My second stay in 2015 and I haven't been able to fault this hotel. Big, solid, airy with high ceilings, superbly equipped, combining elegant and relaxed atmosphere, with modern and stylish décor. Probably my favourite hotel in Europe for business trips.

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear guest, thank you very much for providing your feedback again to other travellers. I am very happy reading you enjoyed our hospitality during your stay. I will with pleasure share your feedback with my team and it will be a great motivation for us to carry on to provide comfortable and qualitative stay. We are looking forward to welcoming... More 

Costa Masnaga, Italy
Level Contributor
6 reviews
5 of 5 stars Reviewed June 2, 2015

I was in Ostrava last May and I have some working activities in Mercure Hotel. It was a very good experience: very nice room, with all at your disposal. Very fine people try to help you, everyone is working with smile. The food is very good and the place is very quiet and near the city center. When I've decided... More 

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you for taking the time to post this positive comments regarding our hotel Mercure Ostrava Center. I will be sharing the comments with the team, and it will be a great motivation for us to carry on to provide comfortable and qualitative stay. We are looking forward to welcoming you soon again. Vladimir Sic, General Manager. More 

Level Contributor
8 reviews
5 of 5 stars Reviewed May 27, 2015

I've been to Ostrava on business, we lived there for 14 months and now I continue going there on business and private. This hotel, excellent placed in the city, is the best option to stay. There is an incredible ratio in price/quality. Going to Ostrava is always good staying at the Mercure!!!

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you for your kind words of encouragement. We are delighted to note that we have met your expectations during your stay with us. At Mercure Ostrava Center, we are committed to consistently providing warm, efficient and high standard service to our guests and their appreciation and acknowledgement is always our greatest reward. We are looking forward to... More 

Stockholm, Sweden
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 18, 2015

Had 2 nights there during the 2015 IIHF Worlds. Coming from a very nice hotel in Prague, the Mercure Ostrava Center struck me as quite uninspiring. The rooms are big and beds are nice. That however doesn't matter much when the bed linens smell sour. It was of course no trouble getting housekeeping to change them, but still gives you... More 

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear guest, I am sorry to learn of your disappointment with Mercure Ostrava Center. We take all feedback seriously, and sincerely regret that we did not meet your expectations about our housekeeping services. We welcome all constructive criticism, as it helps us to get better. Thank you very much, Vladimir Sic, General Manager More 

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