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All 15 Ostrava hotels

Mercure Ostrava Center

4.0 of 5 Hotel   |   Ceskobratrska 18/1742, Ostrava 70200, Czech Republic
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Mercure Ostrava Center
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Ranked #1 of 15 Hotels in Ostrava
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Jim R Horley, United Kingdom
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190 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Horley, United Kingdom
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Excellent hotel, a really imposing building with plenty of courtyard parking. The rooms are of a good size and well finished. All staff were polite and helpful. The hotel has a great bar and restaurant with a choice of well known and local dishes. I will definitely be using this again

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Udine
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

I spent a lot of time in this hotel due to work purposes. The hotel is in a good position, by walk just 10 minutes from Stodolni and 20 to Nova Karolina shopping center. In front of the hotel there is a park and a bus station. Very clean rooms, very good and various breakfast (the restaurant is good as... More

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, We appreciate you taking the time to review our hotel Mercure Ostrava Center. We are glad to hear you have enjoyed your stay with us and that you were satisfied with our staff and services. This is going to be shared with them to encourage their further progress. Vladimir Sic, General Manager. More

London
Top Contributor
114 reviews 114 reviews
42 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just spent a couple of days here. Received a lovely greeting at reception and when I reported a problem with my room it was sorted almost immediately. The room size was average for a city centre hotel, it was clean and very quiet even though it was by the lift. The hotel is in the centre and an easy bus... More

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I would like to thank you very much for taking the time to pass on your comments on your recent stay with us at the Mercure Ostrava Center, we are all delighted that you have found the hotel to your expectations and that you had a great time with us and in Ostrava. Vladimir Sic, General Manager. More

Parma, Italy
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Beautiful hotel: the front door on the facade a bit 'austere opens on a modern lobby. Check in and check out fast, courteous staff always smiling and always available to help you. Fitness room available and free of charge, as well as the wifi in all rooms. Good service at the bar with sandwiches. Well maintained parking area. A truly... More

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, on behalf of Mercure team I would like to thank you for such a positive feedback which I will communicate to the team. We are really happy that you have enjoyed your stay with us. We will be pleased to welcome you again in the future. Vladimir Sic, General Manager. More

Prague, Czech Republic
1 review
5 of 5 stars Reviewed 5 weeks ago

Hotel Mercure in Ostrava is very nice hotel with pleasant staff and excellent service. I enjoyed my staying and definitely will return there again. Hotel Mercure is in good place - city center close to the street Stodolni, which is famous for its nightlife. It has a nice lobby bar with good food so even if you are busy you... More

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I am glad that you have had an enjoyable stay here with us in Mercure Ostrava Center. We strive to always enhance the quality of service and guest satisfaction, I will pass on to the team your comments, and we hope to see you soon back in our hotel. Vladimir Sic, General Manager. More

Reading, United Kingdom
Top Contributor
75 reviews 75 reviews
28 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed September 25, 2014

Recently stayed in Ostrava for business and picked up the Mercure as it is very close to the offices I was visiting. I arrived on late evening, welcomed at reception by a nice gent who checked me in quickly and efficiently. I was on room 239 on 3rd floor. It was a standard room but well appointed with a comfy... More

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I would like to take the opportunity to thank you for your review on our hotel, we are all pleased at the Mercure Ostrava Center, that you have enjoyed your stay in the hotel, and in Ostrava. Next time we will have also enough irons and boards - we are very sorry for that. We hope to have... More

Randers, Denmark
2 reviews
5 of 5 stars Reviewed September 22, 2014

Newly renovated, right in the town center. The nicest hotel with the friendliest service I have encountered in Eastern Europe so far. Excellent price performance. Highly recommended to both business and leisure travelers.

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you so much for sending us such a fantastic review, we are truly grateful for the kind praise, that you have showered on our services. As we are constantly thinking up of ways to please our guests and when we come across encouraging reviews like yours, we become twice as excited to do our best. We are... More

Dumfries, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 9, 2014

Lovely hotel in the middle of Ostrava. Very spacious. Bedrooms are huge. Shower, toiletries great. Staff very helpful and courteous. Breakfast spread really nice with lots of choice. We were there for a meeting - good meeting space, though the chairs are not too comfortable for a long time the pastries and lovely mini fruit bowls at break time made... More

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, We appreciate you taking the time to review our hotel Mercure Ostrava Center. We are glad to hear you have enjoyed your stay with us and that you were satisfied with our staff and services. This is going to be shared with them to encourage their further progress. Vladimir Sic, General Manager. More

Prague, Czech Republic
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed September 3, 2014

We stayed one night in this hotel during our business trip in July 2014, not too many comments are actually needed, price / service comparison fantastic, I would fully recommend this to anyone travelling to Ostrava.

Was this review helpful? Yes
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, on behalf of Mercure team I would like to thank you for such a positive feedback which I will communicate to the team. We are really happy that you have enjoyed your stay with us. We will be pleased to welcome you again in the future. Vladimir Sic, General Manager. More

Stockholm, Stockholms Län, Sweden
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2014

Price performsnce is excellent. Friendly and nice clean rooms. I been here gor business several times and it is a excellent hotel that delivers every time. Price performance is excellent compared to other cities. Hsvent tried other hoteld in Ostrava and see no reason why.

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guests, thank you for your compliments on our hotel Mercure Ostrava Center. It was certainly pleasure for us to be at your service. We are looking forward to welcoming you again in our hotel. Vladimir Sic, General Manager. More

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Additional Information about Mercure Ostrava Center

Address: Ceskobratrska 18/1742, Ostrava 70200, Czech Republic
Location: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Ostrava Center 4*
Number of rooms: 139
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