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All 15 Ostrava hotels

Mercure Ostrava Center

4.0 of 5 Hotel   |   Ceskobratrska 18/1742, Ostrava 70200, Czech Republic
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Mercure Ostrava Center
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97%
Ranked #1 of 15 hotels in Ostrava
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
LidiaPoznan Poznan, Poland
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154 people have reviewed this hotel

Traveler rating
    103
    48
    2
    1
    0
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4
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97
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Poznan, Poland
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is very comfortable, modern and clean with a very nice service. The breakfast was very tasty with a wide selection of food. The rooms are very quiet and ac working great. The bathroom is big and comfortable even in single rooms. Free WiFi.

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Liberec, Czech Republic
1 review
5 of 5 stars Reviewed 2 weeks ago

Always happy to stay in this hotel. Directly in centrum, no problem to park in garage or surrounding streets. Few walk minutes to riverside, city hall or Stodolni B-). Above all GREAT and very welcoming staff.

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I am glad that you have had an enjoyable stay here with us in Mercure Ostrava Center. We strive to always enhance the quality of service and guest satisfaction, I will pass on to the team your comments, and we hope to see you soon back in our hotel. Vladimir Sic, General Manager. More

Bad Kissingen, Germany
1 review
5 of 5 stars Reviewed 3 weeks ago

Very nice Hotel, perfect Location in the City Center. The rooms are nice and clean. It is good for Business stay's and City breaks. The parking is at the place/inside of the Hotel. The intrance is a Little small, but good to reach. The personal is helpfull and speaks very good Englisch. Because of my Gold Card I got an... More

Was this review helpful? Yes
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, on behalf of Mercure team I would like to thank you for such a positive feedback which I will communicate to the team. We are really happy that you have enjoyed your stay with us. We will be pleased to welcome you again in the future. Vladimir Sic, General Manager. More

Karvina, Czech Republic
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

If you are looking for accomodation with "a soul" in a center of Ostrava , the Mercure hotel is the right choice. Really, just try it once and you will want to come again and again because of the great food, comfortable rooms, friendly staff, tasty wine,...unfortunatelly I have not tried the wellness yet and hope next time.

Was this review helpful? Yes 1
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you so much for sending us such a fantastic review, we are truly grateful for the kind praise, that you have showered on our services. As we are constantly thinking up of ways to please our guests and when we come across encouraging reviews like yours, we become twice as excited to do our best. We are... More

Prague, Czech Republic
1 review
4 of 5 stars Reviewed March 10, 2014

Pleasant staff , very clean, nice and modern environment. The chef did his best - interesting menu, very nice meal (both in the restaurant and in the snack buffet). Good equipped meeting rooms for various occasions. Unfortunately I haven´t try fitness and wellness centrum - so maybe next time.

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I would like to thank you very much for taking the time to pass on your comments on your recent stay with us at the Mercure Ostrava Center, we are all delighted that you have found the hotel to your expectations and that you had a great time with us and in Ostrava. Vladimir Sic, General Manager. More

Houston, Texas
Top Contributor
84 reviews 84 reviews
35 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 4, 2014

I actually started writing this while as a guest at this hotel, and just as in past visits (and Trip Advisor reviews), I continue to be very impressed by the attentive service, the quality accommodations and now, the newly opened Privilege Lounge. Located on the 3rd floor, a former meeting room has been designed to provide guests of Privilege Class... More

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I would like to thank you very much for your positive feedback you posted on Tripadvisor. I am really happy to read that you enjoyed your trip to Ostrava and stay in our hotel and I am looking forward to welcome you back. Vladimir Sic, General Manager More

Prague, Czech Republic
Contributor
19 reviews 19 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 22, 2014

This is lovely hotel, full of professional, helpful and nice staff. Rooms are clean and comfortable. Wifi internet available in the hotel everywhere. Hotel have fitness and wellness centrum, excellent restaurant, modern bar. Warm, calm atmosphere. I do recommend this hotel for sure!

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Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, We appreciate you taking the time to review our hotel Mercure Ostrava Center. We are glad to hear you have enjoyed your stay with us and that you were satisfied with our staff and services. This is going to be shared with them to encourage their further progress. Vladimir Sic, General Manager More

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed January 30, 2014

Pleasant staff , very clean , nice environment. Breakfast was a good standard . I did not try the restaurant but snacks/small meals in the bar area were very good. I have stayed here on numerous occasions and always been very satisfied.

Was this review helpful? Yes
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I am glad that you have had an enjoyable stay here with us in Mercure Ostrava Center. We strive to always enhance the quality of service and guest satisfaction, I will pass on to the team your comments, and we hope to see you soon back in our hotel. Vladimir Sic, General Manager. More

Mahone Bay, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 26, 2014

At check in I was welcomed by a charming and thoroughly professional young lady speaking flawless English. Somehow my internet booking through the Accor website was duplicated and I had been charged for two prepaid rooms instead of one. Tough luck, I thought, but after a consultation with her duty manager, one of the rooms was canceled and a full... More

Was this review helpful? Yes
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, on behalf of Mercure team I would like to thank you for such a positive feedback which I will communicate to the team. We are really happy that you have enjoyed your stay with us. We will be pleased to welcome you again in the future. Vladimir Sic, General Manager More

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Additional Information about Mercure Ostrava Center

Address: Ceskobratrska 18/1742, Ostrava 70200, Czech Republic
Location: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 15 hotels in Ostrava
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Ostrava Center 4*
Official Description (provided by the hotel):
Mercure Ostrava Center is a brand new 4star hotel in the city center of Ostrava with 139 rooms, restaurant, bar, summer terrace, fitness area with a steam bath and excellent meeting facilities fully equipped with state of the art technology. Only 10 minutes from the Central railway station and within the walking distance to the cultural and commercial parts of the city as well as the famous and trendy Stodolni street. ... more   less 
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