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Hotel General

5.0 of 5 Svornosti 1143 / 10 | Smichov, Prague 150 00, Czech Republic
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975 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
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Vantaa, Finland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed in this Hotel for 3 nights and were more than satisfied. Before we even got to Prague i got a nice service from this hotel. I realized at airport while waiting for our flight, that I have no idea where hotel is located we came in Prague late evening, I decided to call to Hotel and ask for... More 

Was this review helpful? Yes 2
London, Canada
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 4 days ago NEW

Although the hotel calls itself 5 star, it is really very good value and everything from the service to the fantastic breakfast makes this a place I would like to come back to again. The location is good if you are visiting Mala Strana. I liked the animals heads on the stairs, weird but nice.

Was this review helpful? Yes
channel islands
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here for two nights with friends on a weekend City break. The room was spacious warm and comfortable, we had two bathrooms which was great. We had a meal in the bar which was very nice and the service was good. The receptionist offered us a free talk on the sights and attractions of Prague, but due to... More 

Was this review helpful? Yes 1
RingaileR, Director of Sales at Hotel General, responded to this review

Dear jakkalina, On the behalf of the hotel General team I would like to thank you and your friends for choosing our hotel and for sharing your impressions. It gives us joy to see that you had a lovely and memorable stay with us. We thank you for your kind words and hope to welcome you back at the General... More 

Guernsey, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a wonderful time here in a huge 2 bedroom suite, with 2 bathrooms. The staff were the best I've come across , willing to help at every opportunity. Fantastic dining room with yummy food. You feel like you are in someone's home , love the fact all dining room staff wear pure white gloves to serve you. The... More 

Was this review helpful? Yes 1
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Lindsay F, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for taking some time to post this review on TripAdvisor. It gives us joy to see that you have enjoyed your stay with us and would not hesitate to recommend hotel General to your friends. This is the... More 

Netanya, Israel
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We went there for a romantic weekend. The staff were exceptionally helpful. They answered all our questions and more. Helped us to understand the tram system (5 minutes talk - that's all is needed). Gave us fresh mint and lemon when we needed. Great Place - We will return!!! rooms are very spacious and clean and very well maintained. Only... More 

Was this review helpful? Yes 1
RingaileR, Director of Sales at Hotel General, responded to this review

Dear drorcohen, On the behalf of the hotel General team I would like to thank you for choosing our hotel for your romantic weekend in Prague and for sharing your impressions with the other travelers on TripAdvisor. It gives us joy to see that we were able to meet your expectations and you have enjoyed your stay with us to... More 

Billingshurst, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

My wife and I (late 50's but v young at heart) picked this hotel based on Trip Advisor reports. We had not been to Prague before. The Hotel is on the Western side of the river and about 20 minute walk South of the Charles Bridge. It is one block from the river and on a reasonably busy road. However... More 

Was this review helpful? Yes
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Steve H, On the behalf of the hotel team I would like to thank you and your wife for staying with us and for sharing your impressions with the other travelers. It gives us joy to see that we were able to meet your expectations and make your stay warm and comfortable. We thank you for your kind words... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

One of the best hotels I've stayed so far. Rooms are clean, breakfast is great, location is convenient to reach main attractions. Mainly I loved the hotel because of the caring and attentive service, everyone I met there was very welcoming, super helpful and made the visit very special. If anyone from the hotel reads this now - thank you... More 

Was this review helpful? Yes 1
RingaileR, Director of Sales at Hotel General, responded to this review

Dear MariannaDeyneko, On the behalf of the team I would like to thank you for choosing our hotel for your stay in Prague and for taking some time to post your warm and kind review. It gives us pleasure to see that we were able to make your stay comfortable and you have not only enjoyed your stay but also... More 

Quebec City, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel for 7 nights. The staff is amazing. Breakfast is ¨a la carte¸ with white gloves. Bedsheets are thick. Mattresses are very good,. Bathrooms are new with 2014 american expectations. The bar is cozy. The food is very good. The staff found us tickets for the ballet and helped us to move around Pragues without any... More 

Was this review helpful? Yes 2
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Joyce G, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for taking some time to share your impressions about your stay. It gives us joy to see that you had enjoyed your stay with us and brought back some beautiful memories from Prague and our hotel. We thank... More 

Pontypridd, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Really lovely hotel - beautifully decorated and maintained. My wife and I were upgraded upon our arrival, given a welcome drink and then the receptionist gave us an extensive and really useful briefing on the city of Prague. Breakfast was great and the service excellent - all staff were really friendly and helpful, and made us feel very welcome. A... More 

Was this review helpful? Yes 1
RingaileR, Director of Sales at Hotel General, responded to this review

Dear alunmorgan50, On the behalf of the hotel General team I would like to thank you for your stay and this beautiful and kind words towards our hotel and our provided services. It gives us joy to know that we were able to meet your expectations and you have enjoyed your stay with us to the fullest. We thank you... More 

Cardiff, Wales, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We've just returned from a 4 nights stay at the general hotel and it was excellent. There was a little problem at the arrival and we had to sleep in single beds the first night but they completely make up for it by offering us the Suite for the rest of our stay as well as compensating for the taxi... More 

Was this review helpful? Yes 1
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Brice D, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for taking some time to post your review on our hotel. It gives us joy to see that despise a small problem on you arrival day you had a lovely and memorable stay with us and brought back... More 

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Additional Information about Hotel General

Address: Svornosti 1143 / 10 | Smichov, Prague 150 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Praha 5
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hotel General 5*
Number of rooms: 20
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Also Known As:
General Hotel Prague
Hotel Style:
#8 Family Hotel in Prague
#9 Romantic Hotel in Prague
#9 Luxury Hotel in Prague
#16 Business Hotel in Prague

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