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All 668 Prague hotels

Hotel General

5.0 of 5 Hotel   |   Svornosti 1143 / 10 | Smichov, Prague 150 00, Czech Republic (Praha 5)
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Ranked #4 of 668 hotels in Prague
A recent review
5 of 5 stars reviewed 3 days ago
chloemac Melbourne, Australia
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900 people have reviewed this hotel

Traveler rating
    818
    70
    10
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    2
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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English first
Melbourne, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My husband and I stayed here for three nights for our first ever trip to Prague. We arrived after a long flight from Melbourne and were greeted by Pavel with a choice of beverage while he checked us in. A cool glass of white wine for me and a beer for my husband and we already felt more relaxed! Pavel... More

Was this review helpful? Yes 2
Lafayette, Louisiana
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel was an AWESOME EXPERIENCE! Starting with the Bellhop, Marion, to the awesome Hostess, Vicky, which helped us with tours, directions, bus tickets, etc. to the Head Waiter, Abrahim that served us with white gloves, our welcome drink as well as our cappuccino and awesome breakfasts each morning! This place is the TOPS in pampering the guests! We have... More

Was this review helpful? Yes 5
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

When we booked the room we figured that the reviews were a little embellished but that it would still be a very nice hotel. We were surprised to find out that the hotel is just as magnificent as all the reviews say it is! The staff is the most friendly and helpful we've ever experienced, our room was amazing, the... More

Was this review helpful? Yes 6
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My daughter & I stayed here for 3 nights at the end of July. We could not have been happier with our choice of hotel! Most reviews say it's walking distance to everything. It is, but it's not a 5 minute walk. Having said that i still preferred this location. The reason being is it's away from "party central". After... More

Was this review helpful? Yes 6
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Tina G, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for taking some time to post your review on TripAdvisor. It is a great pleasure to see that we were able to meet your expectations and that you had a lovely and memorable stay with us. We thank... More

west sussex
Contributor
13 reviews 13 reviews
10 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

These days, choosing a hotel is no easy task. Of course, TA can be really helpful but you can't help feeling a little apprehensive, even when you choose somewhere with glowing reviews. Well I'm pleased to say that this hotel lived up to its reputation. From the moment we arrived the staff were attentive, helpful and charming. We were sat... More

Was this review helpful? Yes 6
RingaileR, Director of Sales at Hotel General, responded to this review

Dear tommo46, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for taking time to post a review on TripAdvisor. It gives us joy to see that our hotel had lived up to the reviews and your expectations and you were not only satisfied with your choice but also had... More

Preston, England, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

First off, as shown in the title we were very pleased with our stay at Hotel General. Well trained, well mannered staff who stand on your entrance into reception ready to help should you need it. You will never feel you have to await the end of a conversation between staff members to ask for help here. At check-in, we... More

Was this review helpful? Yes 8
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Stuart C, On the behalf of the hotel team I would like to thank you for choosing hotel General for yur stay and for taking time to post this warm and detailed review on TripAdvisor. It gives us great pleasure to see that we were able to meet your expectations and that you had a lovely and memorable stay... More

Concord, Massachusetts
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel General has perfected the balance of cordiality and correctness. They are well-staffed at the front desk and door with engaging and helpful people. Breakfast is a white-glove experience, attentive and flexible. You want soy milk? But of course! And Ibrahim is there with a little pot of it. Our rooms were a small suite with two baths, and delightfully... More

Was this review helpful? Yes 6
RingaileR, Director of Sales at Hotel General, responded to this review

Dear AlecWalker, On the behalf of the hotel General team I would like to thank you for staying at our hotel and for sharing your experience with the other travelers. It gives us joy to see that we were able to meet your expectations and you have enjoyed your stay with us to the fullest. With warm regards from the... More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Do yourself a favour and stay here - it is an experience in itself. The hotel is so charming and has military decorations everywhere. It's like staying in a hotel out of the late 1800's/early 1900's. It's always so hard to choose hotels when there is so much choice in a city. But I looked at everything and of course... More

Was this review helpful? Yes 5
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Tinaheath620, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for taking time to post such warm and detailed review on our hotel. It gives us a great joy to see that we were able to meet your expectations towards the quality of the services and you had a... More

Newcastle, Australia
Contributor
18 reviews 18 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in Prague at this wonderful hotel in early August. It is located in a quiet part of Prague approximately a 20 minute walk from the main tourist centre,this we saw as an advantage as it is away from the rowdy tourists that often congregate during the summer months. The hotel has impeccable service and is very comfortable with... More

Was this review helpful? Yes 2
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Scat0, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for sharing your impressions with the other travelers. It gives us a great joy to see that we were able to meet (and even exceed at some points) your expectations and you had a lovely and memorable stay. We... More

New Delhi, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 4 nights at this property. Small hotel with 20 rooms but fantastic hotel staff .. Friendly, helpful and smiling. Wanting to go out of way and help. From the reception to bell boy to restaurant ... Well trained and consistent. Located 5 mins to Andel station ( bus, team, metro) ; well connected and near city centre... More

Was this review helpful? Yes 8
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Niraj M, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for sharing your experience with the other travelers, We thank you for your kind words and hope to welcome you back at the General. With warm regards from Prague and hotel team Ringaile Radojevic More

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Additional Information about Hotel General

Address: Svornosti 1143 / 10 | Smichov, Prague 150 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Praha 5
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel General 5*
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Also Known As:
General Hotel Prague

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#3 Luxury Hotel in Prague #4 Romantic Hotel in Prague #8 Family Hotel in Prague #15 Business Hotel in Prague
Hotel Class
Official Description (provided by the hotel)
Exclusive and officially certified 5* hotel General is located in central location between Vltava river and Andel business area. This perfect location allows the guests reach all main tourist attractions within a short walk or by using city transport. Personal attention to guests, peaceful and unique atmosphere of the hotel, comfort and exceptional services were already highly acknowledged by hotels guests and by today Hotel General has become one of the top recommended hotels in Prague. ... more   less 
Number of rooms
20

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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