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Hotel General

Travelers' Choice award winner
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Svornosti 1143/10 | Smichov, Prague 150 00, Czech Republic
Best prices for: 1 room 1 guest
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1,020 reviews from our community

Traveler rating
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    90
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    4
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The staff was great here. We received lots of helpful information about the area, tips to get around, maps, help arranging mini excursions, and things to look out for as tourists. We very much appreciated the extra effort. We loved the room though the shower was a little tricky to figure out but seemed to be fixed after our first... More 

Was this review helpful? Yes 1
Cork
Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The location: A 3 minute walk to Anděl metro / tram stop. This hotel is ideally located to avail of Prague's world class public transportation system. Anděl is a hub for the B metro line and several trams. There is no place in Prague which cannot be reached from here. This is how we usually started our day in Prague.... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Everything is perfect! All staff are friendly and helpful. Loved the room we stayed and I have to say the breakfast just amazing! We had a really good time there and I'll definitely stay with them again if I'm visiting Prague.

Was this review helpful? Yes
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Ancheryllo , On the behalf of the hotel General team I would like to thank you for choosing our hotel and for sharing your experience with the other travelers. Sincerely, Ringaile Radojevic More 

glen ellyn, il
Top Contributor
112 reviews 112 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I am actually reviewing this hotel before even checking out. This place is truly a five star experience. How many times has the manager of the hotel sat for half an hour over a drink to tell you about the amenities and the attractions? Mario did that, and without our having to ask have us all the information we could... More 

Was this review helpful? Yes 1
RingaileR, Director of Sales at Hotel General, responded to this review

Dear marcus81, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for taking some time to post this review on TripAdvisor. It gives us joy to see that we were able to meet your expectations and you had a lovely and memorable stay with us. We thank you for your... More 

Gothenburg, Sweden
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A excellent hotel with fantastic service. At the arrival we where served a welcome drink, and we also got a presentation of Prague's communications, attractions and recommendations of restaurants. The breakfast was really nice with a rich buffet, and also an option of ordering from the breakfast menu. Also sparkling wine was served. All included in the price The hotel... More 

Was this review helpful? Yes 1
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Peter O, On the behalf of the hotel General team I would like to thank you for your stay and review and invite you to visit us again some time in the future. With best regards from hotel team Ringaile Radojevic More 

Malta
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Upon arriving at the hotel, we were greeted by the doorman who took our luggage to our room. The concierge sat down with us and gave us lots of information about places to visit in Prague as well as information about the transport system. Our double room, although not too big, was more than enough for us, with a king... More 

Was this review helpful? Yes 1
RingaileR, Director of Sales at Hotel General, responded to this review

Dear twinnieMalta, On the behalf of the hotel team I would like to thank you for choosing our hotel and for posting your review on TripAdvisor. It gives us joy to see that you and your family have enjoyed your stay with us. We thank you for your kind words and hope to welcome you back at the General in... More 

Delhi
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A lovely boutique hotel with very personalized service. Excellent staff, great hospitality and tastefully appointed rooms. We had a wonderful vacation. Special thanks to all the staff of General hotel. Location of the hotel was though not in the old town. It was at a walking distance. All the services provided by the hotel were excellent including the food. The... More 

Was this review helpful? Yes 1
RingaileR, Director of Sales at Hotel General, responded to this review

Dear S_S_JDelhi, On the behalf of the General team I would like to thank you for choosing our hotel and for sharing your impressions with the other travelers. It gives us joy to see that we were able to meet your expectations and you had enjoyed your stay with us to the fullest. With warm regards from the General team... More 

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

And I mean really. A minute before we stepped in I was thinking, can this hotel actually live up to all the hype on tripadvisor? Well, for us, it absolutely did. The location is decent - a walking distance from the Andel metro and tram stations. It's not at the city center or the old town square, but getting to... More 

Was this review helpful? Yes 2
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Ben H, On the behalf of the hotel General team I would like to thank you and your wife for choosing our hotel and for taking some time to post such detailed and warm review on our hotel. It gives us joy to see that we were able to live up to your expectations and make your stay in... More 

Bucharest, Romania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Nothing to complain about, really. The location is great, in walking distance to most of the main attractions in the city. The staff is well prepared and ready to ask any question. The rooms are spacious and have all that you could need during the stay. Overall, a very nice experience.

Was this review helpful? Yes 1
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Oana_Gingi, On the behalf of the hotel team I would like to thank you for choosing hotel General for your stay and for sharing your experience with the other travelers. With warm regards from hotel team Ringaile Radojevic More 

Carmarthen, United Kingdom
Top Contributor
55 reviews 55 reviews
17 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have given excellent ratings to a few properties before were I think they deserve them. Every time there has been a little niggle r something I would change. In Hotel General I truly could not find a single negative point. From the initial booking through to our departure the staff's attention to detail was truly excellent. Ok the hotel... More 

Was this review helpful? Yes 2
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Richard K, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for taking time to post such detailed and warm review on our hotel and services. It gives us great pleasure to see that we were able to meet your expectations and you have enjoyed your stay with us... More 

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