We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 668 Prague hotels

Hotel General

5.0 of 5 Hotel   |   Svornosti 1143 / 10 | Smichov, Prague 150 00, Czech Republic (Praha 5)
Hotel amenities
Save Saved
You added Hotel General to your Saves list
Hotel General
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
98%
Ranked #4 of 668 hotels in Prague
A recent review
3 of 5 stars reviewed yesterday
tim c Peterborough, United Kingdom
  • Reviews (884)
  • Photos (266)
  • Amenities
  • Room tips (146)
  • Location
  • More
Write a Review

884 people have reviewed this hotel

Traveler rating
    801
    71
    10
    0
    2
See reviews for
93
553
32
38
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Peterborough, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

Our stay at The General was the highlight of our 4 city tour that took us to Gent, Vienna, Prague and Berlin. We were delighted with the reception on arrival, our accommodation was most comfortable and quiet. The staff went out of their way to make our stay enjoyable, The hotel is within easy reach of public transport and wew... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW

Decided on a 2 day stay in Prague before a big conference in Berlin. We caught the train from Berlin to Prague (which was fairly expensive considering the carriage and time it takes to get there (~ Au$500). Was definately worth it and the Hotel General was the best place to stay. Dasha, and all the hotel staff were extremely... More

Was this review helpful? Yes
Bonnybridge, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Had a lovely weekend during my first visit to Prague. It was made all the better having booked in to Hotel General. Whilst the hotel itself is not situated in the heart of the city, the staff more than compensated. Ibrahim in particular provided excellent service and was genuinely interested in doing his very best for me at all times.... More

Was this review helpful? Yes 3
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Sandy B, On the behalf of the hotel General team I would like to thank you for choosing our hotel for your first visit to Prague and for sharing your impressions with the other travelers. We feel joy to see that our hotel staff was able to make your stay a truly memorable experience and we do hope that... More

Jyvaskyla, Finland
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I would like to thank the staff of Hotel General, all worked well and everyone was very kind and helpful. In the breakfast it was nice sit down, enjoy service and breakfast selection, fresh fruits, omelets, pancakes etc. Our room was very nice and clean and air-conditioned. Beautiful hotel in a beautiful city! Absolutely worth of experience.

Was this review helpful? Yes 4
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Anu372014, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for posting your review on TripAdvisor. It gives us a great joy to see that we were able to meet your expectations and that you have enjoyed your stay with us to the fullest. We thank you for your... More

Bangkok
Contributor
12 reviews 12 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a lovely classic hotel which is well located, not in the centre but a nice walk along the river. The staff were extremely helpful and friendly and all spoke good english. The rooms were spotless with old world charm, each room is named after a general. The breakfasts were superb, plenty full with a good choice, the restaurant... More

Was this review helpful? Yes 3
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Angela F, On the behalf of the hotel General team I would like to thank you for your stay and review on our hotels services. We are glad to see that we were able to meet your expectations and you have enjoyed your stay with us to the fullest. We thank you for your kind words and hope to... More

San Francisco, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I just returned from Prague, where we stayed in a junior suite at the Hotel General. It was a lovely room. The staff was exceptionally attentive and helpful. When we arrived, the manager gave us a map, offered us coffee, and provided a very useful orientation to the city. The breakfasts, which were included in the rate,... More

Was this review helpful? Yes 3
RingaileR, Director of Sales at Hotel General, responded to this review

Dear MarianPPP, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for taking some time to post your review on TripAdvisor. It gives us a great joy to see that we were able to make your stay in Prague a truly memorable experience. We thank you for your kind words... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel General is a beautiful hotel with always friendly and helpful staff. The room we stayed in was perfect for a family of 4 (2 young children). The location is also very good being a couple of blocks away from the nearest tram stop. From there it's only minutes away from the heart of Prague. When we go back to... More

Was this review helpful? Yes 3
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Larry P, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for posting your review on TripAdvisor. It gives us a great joy to see that you and your family have enjoyed your stay in Prague and our hotel. With warm regards and looking forward to see you next... More

Asker, Norway
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From a warm welcome through an always helpful, creative and realistic response to our questions and demands, through a smooth checkout. This was really excellent. The room was of high standard, the service from all employees very good and the breakfast well above average. Highly recommended if you are not focused at staying very central (only a nice walk away).... More

Was this review helpful? Yes 4
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Stein H, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for sharing your impressions and suggestions with the other travelers. We thank you for your kind words towards our hotel and hope to welcome you back at the General any time soon, With warm regards from Prague and... More

Lausanne, Switzerland
Contributor
14 reviews 14 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The service at this hotel is definitely the reason for the high rating. Always helpful and friendly. Right from arranging our pick-up from the airport and drop for our return nothing was overlooked. Our suite was roomy and comfortable. The breakfast buffet was good and it was nice to have menu items included. Service in the breakfast room was also... More

Was this review helpful? Yes 5
RingaileR, Director of Sales at Hotel General, responded to this review

Dear cjc57, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for sharing your impressions on TripAdvisor. We thank you for your kind words and comments and hope to welcome you back at the General whenever your travels will bring you to the lovely city of Prague. Sincerely, Ringaile Radojevic More

Bracknell, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the meeting at Prague Airport by the hotel car service, to the end of our weekend, the Hotel General surpassed all expectations. The staff were so friendly, professional, but made us feel very welcome from the moment we arrived (at 11-30pm!) until we left. The staff gave us special treatment as it was our wedding anniversary, it was a... More

Was this review helpful? Yes 3
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Peyalee, On the behalf of the hotel General team I would like to thank you for choosing our hotel for such special occasion as your wedding anniversary. It gives us a great joy to see that we were able to make your stay special and memorable experience. We thank you for your kind words and hope to welcome you... More

Owners: What's your side of the story?
If you own or manage Hotel General, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel General? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel General

Address: Svornosti 1143 / 10 | Smichov, Prague 150 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Praha 5
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel General 5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Orbitz, Cheap Tickets, Hotels.com, EasyToBook, Despegar.com, Priceline, Tingo and BookingOdigeoWL so you can book your Hotel General reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
General Hotel Prague

266 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (232)
Viewed
Hotel & grounds (48)
Viewed
Dining (27)
Viewed
Room/suite (72)
Viewed
Bathroom (23)
Viewed
View from room (5)
Viewed
Other (57)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Room/suite (15)
Viewed
Hotel & grounds (8)
Viewed
Dining (6)
Viewed
Bathroom (2)
Viewed
Other (4)

Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#3 Luxury Hotel in Prague #4 Romantic Hotel in Prague #6 Family Hotel in Prague #13 Business Hotel in Prague
Hotel Class
Official Description (provided by the hotel)
Exclusive and officially certified 5* hotel General is located in central location between Vltava river and Andel business area. This perfect location allows the guests reach all main tourist attractions within a short walk or by using city transport. Personal attention to guests, peaceful and unique atmosphere of the hotel, comfort and exceptional services were already highly acknowledged by hotels guests and by today Hotel General has become one of the top recommended hotels in Prague. ... more   less 
Number of rooms
20

See which rooms travelers prefer