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Hotel General

Travelers' Choice award winner
Svornosti 1143/10 | Smichov, Prague 150 00, Czech Republic
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1 room 1 adult
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Hotel General
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1,202 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a fabulous stay at the hotel. Everyone was friendly and went out of their way to help. Lovely room and breakfast. Tram and tube really easy to use so not too much walking to get to all the main attractions

Helpful?
1 Thank Rhona S
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I've never been taken care of that well. The service was exceptionnal. From breakfast delivered to the room, Prague overview, luggage handling to how welcoming every body were. Thank you again, I'll definetely stay again when I'll go back to Prague.

Helpful?
Thank Julien B
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Julien B, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for taking time to post this review on our services. It gives us joy to see that we were able to meet your expectations and you have enjoyed your stay with us to the fullest. We thank you... More 

Essex, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Our second stay at this hotel and booked directly through the company website - I've been told it will always be cheaper than the price comparison sites so would suggest approaching directly in the first instance. Liaised directly with the wonderful Valeria to organise taxi pick-up and bottle of birthday bubbles on arrival. Wasn't disappointed as we also received a... More 

Helpful?
Thank Anthony0c
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Anthony0c, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for taking some time to post this lovely review. It gives us joy to see that we were able to meet your expectations and you have enjoyed your stay to the fullest. We thank you for your kind words... More 

Jena, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We arrived late and as we had tickets for the theater we were in a hurry an needed a taxi more than quickly. Kyial - Reception-Desk- solved it al once. She gave us tips -always with a smile- and made our stay very easy. We felt at home. Everything was clean. My brother had his breakfast -as ordered- in his... More 

Helpful?
1 Thank 924miriam
RingaileR, Director of Sales at Hotel General, responded to this review

Dear 924miriam, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for sharing your experience with other travelers. It gives us joy to see that you have enjoyed your stay with us and we do hope that you will chose to visit us again in the future. With warm regards... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for 10 days in Prague. We were taken to Hotel General from the airport in a car arranged by the hotel and welcomed in the lobby with a glass of champagne. The location was perfect for us because we didn't want to stay in the real tourist area and we could get anywhere in the city by the... More 

Helpful?
Thank Karen L
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Karen L, On the behalf of the hotel team I would like to thank you for choosing hotel General and for taking some time to post this review on TripAdvisor. It gives us joy to see that you have enjoyed your stay with us and we do hope that you will choose to visit us again whenever your travels... More 

Lake Oswego, Oregon
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this charming hotel for 5 days in late Sept. through early October, 2015. The staff was friendly, really helpful in suggesting how to navigate the city, what tours were best, and what sites are "must see's." The restaurant offered great breakfast as well as good dinners for late dining. Our room was very clean and luxe --... More 

Helpful?
Thank Esthernak
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Esthernak, On the behalf of the hotel General team I would like to thank you for choosing our hotel for your stay and for sharing your experience with the other travelers. It gives us joy to see that we were able to make your stay comfortable and enjoyable. We thank you for your kind words and send our best... More 

Dublin, Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Hotel General is an absolute gem; having this as our base for 6 nights in September made our stay in Prague unforgettable. We are a young couple and were looking for a 5 star hotel with something a little different. We looked on Tripadvisor and knew almost right away that Hotel General was the place for us. Our expectations were... More 

Helpful?
Thank Liam B
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Liam B, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for taking some time to post your review on TripAdvisor. It gives us great joy to see that we were able to meet and even exceed your expectations and you had a lovely and memorable stay with us.... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed 3 days at Hotel General and everything was perfect all the time! We had 2 rooms booked and we had our transfer arranged with the hotel. The driver was waiting outside the airport hall with no problem; we arrived at the hotel around 11am and we had prompt check in and got our rooms. Our check out was... More 

Helpful?
Thank Camilo1978
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Camilo1978, On the behalf of our hotel team I would like to thank you for staying with us and for taking some time to post this review on TripAdvisor. It gives us joy to see that we were able to meet your expectations and you had a lovely and memorable stay with us. We thank you for your kind... More 

Greater London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was perfect for me and my boyfriend to stay in Prague for a few days. It was within 20-25 minutes walking distance to the centre of Prague, and the train station/trams were located 5-10 minutes walk away (for those who don't want to walk). The staff in the hotel were friendly and helpful and gave us tips on... More 

Helpful?
Thank Lucy E
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Lucy E, On the behalf of our hotel team I would like to thank you for staying with us and posting your review. It gives us joy to see that you had an enjoyable stay with us and we hope that you will visit us again. Sincerely Ringaile Radojevic More 

Prague
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 4, 2016

At first it is to state that this was the most friendly and courteous staff I have ever seen. You get all information about the hotel, the city, recommended places to visit etc. in a very friendly and personal talk. The staff supports you in every possible way (e.g. reservation in a restaurant prior to your visit) and very fast.... More 

Review collected in partnership with Easytobook.com

Helpful?
1 Thank L2572EGalexanderh
RingaileR, Director of Sales at Hotel General, responded to this review

Dear L2572EGalexanderh, On the behalf of the hotel General team I would like to thank you for staying with us and posting this lovely review. It gives us joy to see that we were able to meet your expectations and you have enjoyed your stay with us to the fullest. . Sincerely, Ringaile Radojevic More 

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