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Hotel General

5.0 of 5 Svornosti 1143 / 10 | Smichov, Prague 150 00, Czech Republic
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994 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
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Oxford, United Kingdom
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

An excellent hotel experience from the moment we arrived. FOH staff were charming and efficient. Our room the Zeppelin on the 2nd floor, was very smart. The breakfast buffet was fresh, and very varied. Again, the restaurant staff were smiling and helpful. Orders also cooked individually. The option of breakfast room service at no extra charge is a real bonus.... More 

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff, the rooms, the neighborhood, the service were all extremely satisfactory from the checkin till the checkout. The hotel ensured us a perfect and elegant stay with the utmost services of s five star hotel. The european styled rooms were simple yet luxurious in a queer way. The neighborhood was quiet thtoughout the night which was a huge plus.... More 

Was this review helpful? Yes 2
RingaileR, Director of Sales at Hotel General, responded to this review

Dear 혜윤 최, On the behalf of the hotel General team I would like to thank you for your stay and your warm review on our hotel and its services. We thank you for your kind words and hope to welcome you back at the General some day in the future. Sincerely, Ringaile Radojevic More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Staff were very helpful & nice especailly the front of house guys and the hotel was quiet and peaceful. The breakfast aswell was very good, free wifi in all the rooms and throughout the hotel and you are not far from the old town or new town city. A tube stop only five minute walk away gets you into town... More 

Was this review helpful? Yes 1
RingaileR, Director of Sales at Hotel General, responded to this review

Dear David C, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for taking some time to post your impressions on TripAdvisor. We thank you for your kind words towards our personnel and hope to welcome you back at the General in the future. With warm regards from the hotel... More 

Nottingham, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel - Is in a great location Provides an unexpected welcome Has excellent staff (like no other hotel I have ever visited) Has interesting rooms However, if I had to nit pick at something, I would say the breakfast could be better. Although the overall service makes up for this entirely. Could not recommend anywhere else after staying here.

Was this review helpful? Yes 2
RingaileR, Director of Sales at Hotel General, responded to this review

Dear SPM86, On the behalf of the hotel General team i would like to thank you for choosing our hotel and for taking some time to post your impressions about our hotel. We thank you for you kind words towards our hotel team and comments on the services and hope to welcome you back in the future. With warm regards... More 

strasbourg
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is very charming and beautiful. The special mention is for the receptionists , waiters, waitresses especially Victoria and Ibrahim. Every body tried to please us during our stay. Breakfast is perfect, dinner very good !!! Of course , the location is outside the center but public transportations are close and so easy to use. Just the absence of... More 

Was this review helpful? Yes 1
RingaileR, Director of Sales at Hotel General, responded to this review

Dear THIER12, On the behalf of the hotel General team I would like to thank you for staying with us and for posting your review on tripAdvisor. It gives us a great joy to see that we were able to meet your expectations and you had enjoyed your stay with us. We thank you for your kind words and send... More 

Leamington Spa, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Overwhelming friendly staff! Beautiful and cozy boutique hotel downtown Prague surrounded by a great deal of restaurants and jazz clubs, 10 minutes walk by the riverside to Old Town. Not cheap but worthwhile, will definitely visit again.

Was this review helpful? Yes 2
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Doru_Coca, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for sharing your impressions with the other travelers. With best regards from the General team Ringaile Radojevic More 

London, United Kingdom
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent 3 nights at this hotel. Good location as it is about a 10 mins walk from the attractions. Rooms are relatively small, but nicely decorated. Good breakfast buffet and friendly service overall.

Was this review helpful? Yes 1
RingaileR, Director of Sales at Hotel General, responded to this review

Dear SwissMountainGoat, On the behalf of the hotel General team I would like to thank you for staying at our hotel and for taking time to share your review on Tripadvisor. Sincerely, Ringaile Radojevic More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We had a wonderful time in Prague and much of that was due to the staff at the Hotel General. They went out of their way to make us feel welcome and we were very sorry to leave! The hotel is a gorgeous boutique establishment where you get a real sense friendliness and comfort.

Was this review helpful? Yes 1
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Sarah P, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for sharing your impressions with the other travelers on TripAdvisor. It gives us joy to see that you had a wonderful stay and we do hope that you will choose to visit us again whenever your travels will... More 

Cheltenham, England, United Kingdom
Top Contributor
53 reviews 53 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have really enjoyed our stay at the General. It is a slightly quirky but charming hotel with such friendly staff who made us feel very welcome. It's location is odd, not central but an easy 20 minute walk or faster journey by public transport and it stands alone amongst I assume businesses not retail, restaurants or other hotels. The... More 

Was this review helpful? Yes 1
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Colin P, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for taking some time to post this detailed review on our hotel services, location and staff. It gives us joy to see that we were able to meet your expectations and you have enjoyed your stay with us... More 

Colchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had read the excellent reviews on the Hotel General prior to booking. Did it live up to the great reviews? YES!!!! From the moment we arrived (and yes we did have a welcome glass of wine at 10.30am!) we could not fault the service. Despite arriving at this early time, our room was ready and available. The room and... More 

Was this review helpful? Yes 2
RingaileR, Director of Sales at Hotel General, responded to this review

Dear Simon R, On the behalf of the hotel General team I would like to thank you for staying with us and for taking time to post your review on TripAdvisor. It gives us great joy to see that we were able to make your silver wedding anniversary memorable and you had a great stay with us. We thank you... More 

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Additional Information about Hotel General

Address: Svornosti 1143 / 10 | Smichov, Prague 150 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Praha 5
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hotel General 5*
Number of rooms: 20
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Also Known As:
General Hotel Prague
Hotel Style:
#9 Romantic Hotel in Prague
#9 Luxury Hotel in Prague
#14 Family Hotel in Prague
#17 Business Hotel in Prague

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