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Hotel General

5.0 of 5
Svornosti 1143 / 10 | Smichov, Prague 150 00, Czech Republic
Hotel amenities
Ranked #9 of 671 hotels in Prague
5.0 of 5 stars 275 Reviews
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275 reviews from our community

What travelers say about this hotel
  • Old town(10)
  • Welcome drink(9)
  • Charles bridge(6)
  • Friendly and helpful(5)
  • Very clean(5)
  • Tram stop(4)
Traveler rating
    242
    27
    5
    0
    1
Only show reviews for Family (26) | Couples (162) | Business (15)
Date Rating
Dan S
San Jose, California, United States
1 review
5 of 5 stars Reviewed February 7, 2012 NEW

I got to travel to Prague and Stockholm recently (Jan) by my self I may add and I was very happy that I was booked into the Hotel General, they were very freindly and most helpfull (even helping me load a Local sim card in my US phone). I ate in the Hotel most nights and the food was very... More

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CCremin
Prague, Czech Republic
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed February 1, 2012
1
person found this review helpful

We had a brillant 5 day stay with the lovely staff at the Hotel General. We stayed in the Napoleon Suite, two bathrooms, which was great as we travelled as a family group of 3. Really nice drivers to and from the airport, upon arrival at the hotel our concergierge sat us down with a complitmentary drink and showed us... More

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RingaileM, Director of Sales at Hotel General, responded to this review
February 3, 2012

Dear Clare, Jo and Alanna, On the behalf of the whole hotel General team I would like to thank you for your stay and such positive review. We are glad that our staff, service and the hotel were a part of your unforgettable Prague experience. With the best wishes from Hotel General Team and hope to see you again at... More

AndzF
Reviewer
4 reviews
5 of 5 stars Reviewed January 25, 2012

"WOW!" pretty much sums up this hotel. My husband and I stayed here after an extensive trip through Europe and it was by far the best hotel we have come across in our travels. We would highly recommend this hotel to anyone visiting Prague. Staying there added such a great dimension to our experience of the beautiful city. Andrea Hugo More

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RingaileM, Director of Sales at Hotel General, responded to this review
February 3, 2012

Dear Andrea Hugo, I would like to thank you for your review and time. It was a great pleasure to receive such positive review and acknowledgement of our efforts. We are glad that we were able to make your stay as comfortable and unforgettable as it is possible and hope that on your next trip to Prague you won't forget... More

Stephenm2010
East Yorkshire
1 review
5 of 5 stars Reviewed January 23, 2012

Nothing was too much trouble for the staff of the hotel, we were upgraded to a junior suite upon arrival as not many other guests were staying during our visit. The room was vey quiet, though hot on the first night, but after turning the radiators down the rest of the hotel experience was excellent and only a pleasant 20... More

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RingaileM, Director of Sales at Hotel General, responded to this review
January 30, 2012

Dear Stephenm2010, We would like to thank you for your stay with us and for such positive review on our provided services. Every review gives inspiration and guides for further possible improvement therefore we mostly appreciate your opinion on our services. We are very glad that our efforts have made your stay in Prague an unforgettable experience and hope that... More

Schraidmann
Perm', Komi, Russia
Senior Reviewer
6 reviews
5 of 5 stars Reviewed January 17, 2012

we were so excited by the staff of the hotel! they are very friendly and they are always ready to help. in the beginning of our trip we were met by the transfer service of the hotel. the driver Miroslav told some information about the city. it took us about 20 minutes to get to the hotel. When we came... More

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RingaileM, Director of Sales at Hotel General, responded to this review
January 20, 2012

Dear Schraidmann, Thank you very much for choosing hotel General and for your time for writing this review. It gives us a great pleasure to see that you have enjoyed your stay with us. Your satisfaction and positive comments are the best motivation for all our team. Thank you for sharing this moment with us. We are looking forward to... More

Scamp44
Essex
Senior Reviewer
8 reviews
7 helpful votes
5 of 5 stars Reviewed January 17, 2012

This is a fantastic hotel set in a very convenient location - about a twenty minute walk from the centre of Prague but also convenient for the tube which takes to to/from the airport. We were welcomed at reception with the offer of a drink - tea, coffee, wine - whilst the reception staff sat us down with various leaflets... More

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RingaileM, Director of Sales at Hotel General, responded to this review
January 20, 2012

Dear Scamp44, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for such nice review. We are very glad that our provided service has met all your expectations and helped to make your stay in Prague unforgettable. Every review is very important for us as it always shows different ways... More

Alexandra B
Herblay
1 review
2 helpful votes
5 of 5 stars Reviewed January 8, 2012
2
people found this review helpful

We choose Hotel General in Expedia website after reading different commentaries. We are very happy about our stay in Prague.(28/12 to 1/1) We go with our 2 children 3 and 9 years old. Suite General (Albrecht name) was very confortable (1 room for children and 1 room for us ansd 2 bathrooms !!). Service of the Hotel was very attentive... More

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RingaileM, Director of Sales at Hotel General, responded to this review
January 12, 2012

Dear Alexandra B, We would like to thank you for the review and the time that you have spend at our hotel. It was a great pleasure that you have chosen our hotel for your family's stay for New Year's period and that we were able to give you all the comfort and service that made it an unforgettable stay... More

Mieke310
Amsterdam, The Netherlands
1 review
1 helpful vote
5 of 5 stars Reviewed December 30, 2011
1
person found this review helpful

Welcoming staff, excellent service and beautiful rooms! More

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MrMagooStockholm
Stockholm
Senior Reviewer
7 reviews
2 helpful votes
5 of 5 stars Reviewed December 28, 2011
1
person found this review helpful

It is hard not to resolve to cheesy standard phrases when describing this hotel, because it is truly a real gem! The staff is possibly the nicest, most welcoming and helpful people I've ever encountered in a hotel before, they help you with restaurant bookings, shuttle services and they more or less walked us to the nearest subway station ("Andel",... More

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RingaileM, Director of Sales at Hotel General, responded to this review
January 12, 2012

Dear MrMagooStockholm, I would like to thank you for your review and time. It was a great pleasure to receive such positive review and acknowledgement of our efforts. We are glad that we were able to make your stay as comfortable and unforgettable as it is possible and hope that on your next trip to Prague you won't forget to... More

Eggroll1982
1 review
2 helpful votes
5 of 5 stars Reviewed December 12, 2011
2
people found this review helpful

This hotel is perfect for those like me, who need complete silence to sleep. But the sleep comes at a little price: it's a little out the way. This hotel is in a town called Andel and is two stops away on the metro to the old town. People have been saying its a 10 min walk but it's not!... More

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RingaileM, Director of Sales at Hotel General, responded to this review
December 20, 2011

Dear Eggroll1982, On the behalf of the hotel General team I would like to thank you for your stay with us and for the review of our hotel services. It is a great pleasure to receive such evaluative and thorough review and I would like to thank you for the time spent while writing it. All our guests are mostly... More

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Hotel General Also Known As

  • General Hotel Prague
Address: Svornosti 1143 / 10 | Smichov, Prague 150 00, Czech Republic

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