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Hotel General

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Svornosti 1143/10 | Smichov, Prague 150 00, Czech Republic
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1,080 Reviews from our TripAdvisor Community

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Traveler rating
    970
    94
    11
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    4
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125
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1080)
  • Mar-May only
    (237)
  • Jun-Aug only
    (308)
  • Sep-Nov only
    (299)
  • Dec-Feb only
    (236)
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Brampton, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A very friendly welcome when we arrived, we were given a complementary drink and given a really good introduction to Prague with maps and information. The hotel is quite small with only 20 rooms and the style is more traditional than modern. The air conditioning in the room was very good as we picked a very hot week. It's a... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is one of the nicest hotels of our 2 month trip. The staff are great. From the moment you arrive, the welcome drink, the one on one hotel and city information orientation session, the service everywhere , they are all just so fabulous. We were there in the hottest days of summer and the air conditioning struggled but this... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I am the CEO of a fairly large company in the USA and I have stayed at many thousands of hotels over the last 20 years of my business career. Hotel General offers the #1 service of any hotel I have ever stayed at. The entire team is fantastic. Olga, George, Valerie and Henry were very helpful to me. One... More 

Was this review helpful? Yes 3
Warwick, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Can only give plaudits to this fine hotel. It is staffed, without exaggeration, with the most attentive and kind people. We were greeted by Kate, who couldn't have been more helpful or informative. We were completely astonished by her idiomatic English, which gave us confidence in her superb advice. Everyone we met at this hotel is exemplary in their profession.... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at ‘The General’ hotel for four nights last week and found the entire service exceptional. The biggest asset of this hotel is its staff members who go out of their way to make your stay a memorable experience. Having stayed in many five star hotels in various parts of the world we would recommend this hotel because it... More 

Was this review helpful? Yes 2
london
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Really nice and affordable hotel in Prague. A little further out that others but it meant it was quiet at night and a lovely walk to really explore Prague. The staff were friendly and helpful and breakfast was amazing. I recommend getting the room service breakfast at least once! was awesome and enough food to keep you going most of... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a very good experience at the hotel. To a large extent the credit for this goes to the staff for their friendly and helpful attitude. We have added an extra star only for Kate who was truly helpful and went an extra mile to make our stay comfortable. She organized a private guide at the last minute and... More 

Was this review helpful? Yes 3
Houston, Texas
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I will begin by saying I am a picky traveler. Hotel General exceeded ALL my expectations. The front desk arranged for a driver to be waiting at the Prague Airport. From the moment of check in, this Hotel and staff offered gracious and warm, high quality service. The front desk staff are genuinely kind and helpful, whether it is about... More 

Was this review helpful? Yes 1
Casuarina, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The first thing to know about hotel General is the unsurpassed service. Staff are incredibly helpful and they were flawless when performing their jobs. My wife and I stayed here on our honeymoon and opted for a driver from the hotel to pick us up from the train station - rather than just picking us up from the taxi area,... More 

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Kr.sand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very enjoyable stay! Clean room with topnotch AC! A most helpful and cheerful staff. Super fast room service: it took 60 seconds to bring e.g. an extra spoon to our room. (Normally that takes at least 30 minutes.) Easy access to public transport, and only 5 minutes walk to a shopping mall and restaurants. Breakfast had great quality. The animal... More 

Was this review helpful? Yes 1
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Deluxe Double Room (44)
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Junior Suite (37)
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Standard Single Room (35)
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The Hotel (41)

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