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All 668 Prague hotels

BEST WESTERN PREMIER Hotel Majestic Plaza

4.5 of 5 Hotel   |   Stepanska 33, Prague 11000, Czech Republic (Praha 1)
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Ranked #170 of 668 hotels in Prague
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
PedroFinn Rauma, Finland
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749 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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Rauma, Finland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Everything was working smoothly from checkin to checkout. The room was comfortable and the bathroom neat and big enough. The only a bit negative issue was the uncleanness of some chair covers in breakfest room. The service was very good and professional.

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Pavlah, General Manager at BEST WESTERN PREMIER Hotel Majestic Plaza, responded to this review

Dear Guest, We appreciate that you took the time to share your feedback on TripAdvisor and thank you for choosing to stay with us. I am glad that you liked our room, bathroom and the service. We value comments such as yours as they help us to continue improving our service. We are exchanging chair covers almost every day after... More

Montreal, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had a great stay at this hotel. The decor is nice and wooden. It is only a 10-minute walk to the square and stall markets, which is very nice to take pictures and buy souvenirs. The breakfast was included, and was very nice. The food in the restaurant beside the lobby was good aswell. Overall a good experience.

Was this review helpful? Yes 1
Pavlah, General Manager at BEST WESTERN PREMIER Hotel Majestic Plaza, responded to this review

Dear Guest, We very much appreciate your feedback and we would like to thank you for your time to share your experience with other travelers. We are delighted to read that you had a wonderful experience, especially that you liked our breakfast and we very much look forward to welcoming you back soon. Sincerely yours, Lucie Bartošová Front Office Manager More

scarboro north yorks
Top Contributor
52 reviews 52 reviews
28 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was another excellent hotel from Jet2 city breaks collection. We stayed here for 3 nights and can only confirm all the other positive reviews posted on here. The hotel room and public areas were spotless and all staff encountered were more than pleasant and helpful. The hotel itself is well placed for walking to all the major tourist spots... More

Was this review helpful? Yes 1
Pavlah, General Manager at BEST WESTERN PREMIER Hotel Majestic Plaza, responded to this review

Dear guest, First of all thank you very much for choosing BEST WESTERN PREMIER MAJESTIC PLAZA HOTEL, Prague and for sharing your experience with the Tripadvisor community. Without a doubt, your lovely and warm comments are our best reward, and you can rest assured that your compliments have been shared with my team. I hope we will have the opportunity... More

Norwich, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel very close to Wenceslas Square. Requested a high floor room, got fifth floor at the back,(out of seven) room 503 which just gave us a view of the castle & cathedral if we stretched ourselves. Nice and quiet. Very clean and tidy, well stocked minibar but expensive even by minibar standards. 1 lt. bottle of water on dresser priced... More

Was this review helpful? Yes 1
Pavlah, General Manager at BEST WESTERN PREMIER Hotel Majestic Plaza, responded to this review

Dear Guest, thank you very much for your feedback. Your positive comments are a great motivation for our staff to keep providing excellent service to our guests. I am very happy that you have enjoyed the room on the fifth floor and be sure that your compliments about the cleanliness were shared with our housekeeping manager. Thank you for your... More

Linköping, Östergötlands Län, Sweden
1 review
3 of 5 stars Reviewed 1 week ago

Had to change hotel the first night because of bla bla bla or whatever. After we got back from the other hotel we got a wakeupcall one night at 3.20 a.m. from the reception, not that funny since we hadn't ordered one. The room was good with comfortable beds, breakfast okey.

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Pavlah, General Manager at BEST WESTERN PREMIER Hotel Majestic Plaza, responded to this review

Dear Guest, we very much appreciate your feedback and we would like to thank you for your time to share your experience with other travelers. I would like to apologize for the inconvenience which you had the first day and also with the phone ringing so early in the morning. I have checked it with our IT department and also... More

Doncaster, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Placed in Prague 1, the hotel is quite well placed for access to the centre and attractions. The rooms were ok: clean, comfortable beds, air conditioned. Breakfast was ok, with a mix of hot food and various alternatives. Coffee awful, mind. The place lacks character, and the photos galleery puts a brighter gloss on it than it really has. Staff... More

Was this review helpful? Yes 1
Pavlah, General Manager at BEST WESTERN PREMIER Hotel Majestic Plaza, responded to this review

Dear Guest, thank you for your comments regarding your stay with us. We know you have a variety of hotels to choose from when you travel, and we are honored that you selected the Majestic Plaza. I am glad that you appreciate the variety of the food for the breakfast despite you did not like our breakfast coffee. There is... More

Leeds, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we stayed here for 3 nights for our honeymoon break. lovely hotel, breakfast was really nice and so was the food served in the lobby bar. the room was nice, the bed was huge and so comfy! we upgraded to the executive suite but we would have liked a balcony or the panoramic room, as we couldnt get what we... More

Was this review helpful? Yes 2
Liverpool, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

There's really nothing special about this hotel. It's adequate but in view it falls short of being 4 star based on our experience for the following reasons: 1) Staff polite but unfriendly. Felt like we were an inconvenience whenever we approached them 2) We had a number of problems - such as electrics and lights going out and no-one coming... More

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Spring, Texas
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was a pleasure to stay here. Room was very nice and comfortable. Great location near Old Town Square. Lot of shops near by. Wensalaus Street was beautiful. Had a great time seeing the history of Prague and the castle.

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Zlin
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location of this hotel is excellent. Approximately 25 min from main train station, very close to the metro station and tram station to the Prague castle! Of course also walking to the down is very near. Room is very clean; we had perfect view from balcony. Try to book room on 7th floor. Breakfast for all kind of the food... More

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Additional Information about BEST WESTERN PREMIER Hotel Majestic Plaza

Address: Stepanska 33, Prague 11000, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Praha 1
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — BEST WESTERN PREMIER Hotel Majestic Plaza 4.5*
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Also Known As:
Best Western Prague
Prague Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#23 Spa Hotel in Prague #32 Business Hotel in Prague #126 Luxury Hotel in Prague #159 Family Hotel in Prague #160 Romantic Hotel in Prague
Hotel Class
Official Description (provided by the hotel)
The elegant hotel Majestic Plaza, a member of BEST WESTERN PREMIER chain is located right in the heart of Prague, only 300 metres from famous Wenceslas Square. Wi-Fi is available for free in public areas and all rooms feature free coffee and tea making facilities.The Majestic Plaza hotel consists of 2 historical buildings in unique styles: Art Deco and Biedermeier.Fine dishes from all around the world are served in the restaurant and the spa area with a private sauna and a hot tub invite you to relax. ... more   less 
Number of rooms
182

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of BEST WESTERN PREMIER Hotel Majestic Plaza and other travelers.
2 questions
A TripAdvisor Member
1 month ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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