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Mandarin Oriental, Prague

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Nebovidska 459/1 | Mala Strana, Prague 11800, Czech Republic
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Mandarin Oriental, Prague
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840 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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Singapore
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a beautiful property located fairly close to Charles bridge, but away from the crowds. We had a deluxe room, felt a lot smaller than the 38sq m that is advertised (room faced another building and had no separate shower). But most dissapointing was the service, which was nowhere near MO standards. When we reached the hotel from the... More 

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Chicago, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed July 23 - 27 2015 in room 317 (Deluxe Suite). We arrived and found cake and wine for our birthday celebration (nice touch). Room is spacious and at the level of luxury expected from a MO. Internet speed is incredible. Location is very convenient, close to all major attractions but guarded from tourist herds and motor traffic. Architecture... More 

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MO_Prague, General Manager at Mandarin Oriental, Prague, responded to this review

Dear Miguel, Thank you for contributing to the TripAdvisor platform with your great observations, so helpful for your fellow travellers. Your kind words of appreciation means the world to us! I am very delighted to read that you enjoyed so many aspects of your stay with us including our luxurious and spacious Deluxe rooms with the view to our peaceful... More 

Denver, Colorado
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Location was central and close to everything in this rather small town. Rooms were nicely appointed, with personal touches that welcomed our 7 year old. Breakfast buffet was usual hotel fare and nothing out of the ordinary. Main problem was the front desk staff and concierge, both of whom made us feel unwelcome and awkward throughout majority of our stay.... More 

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Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

A nice hotel but not what you would expect from a mandarin property. Or what you'd expect at this price point. Pluses Location is nice. Central to Charles bridge and equidistant to parks, old towne, and castle. A bit tucked away so not in the middle of it all but still close by. Exterior architecture and approach to property is... More 

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MO_Prague, General Manager at Mandarin Oriental, Prague, responded to this review

Dear Todd, Thank you very much for sharing with the fellow travellers your useful observations on your experience at our beautiful hotel. I regret to read that your stay at Mandarin Oriental, Prague did not fully meet your expectations. All your guests’ feedback is extremely important to us; please rest assured that your comments were shared and discussed with the... More 

Brussels, Belgium
1 review
5 of 5 stars Reviewed 1 week ago

Very charming hotel just outside the Old Town center. Very convenient to walk to the Old Town as well as to Prague Castle. Everything about the Mandarin was sublime. The room was immaculate, the service was fantastic, the spa was terrific and the food was great. We also had a meeting room organised for us and this was a terrific... More 

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MO_Prague, General Manager at Mandarin Oriental, Prague, responded to this review

Dear Sean, Thank you for taking the time to share your great review with the TripAdvisor community. Reading your review makes me feel honoured. I am very pleased to read you enjoyed so many aspects of your stay at Mandarin Oriental, Prague, including our superb and quiet location, comfortable and luxurious rooms, a repeatedly awarded spa, located in a former... More 

Boston, Massachusetts
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just left MO-Prague yesterday after a 5 day stay....the hotel itself...a carefully restored monastery, offers a prime location...2 minute walk from the Mala Strana end of the Charles bridge. Opted for a basic (superior) room that was very spacious...in the SPA wing, supremely quiet, and had the most comfortable bed I've ever slept in. However, the staff made all the... More 

Was this review helpful? Yes 1
MO_Prague, General Manager at Mandarin Oriental, Prague, responded to this review

Dear Guest, Thank you very much for taking the time to share your generous review with the TripAdvisor community. You made a great choice staying at our beautiful hotel, it was a pleasure having you as our guest. I am delighted to read that you enjoyed so many aspects of your stay, including our prime location, comfortable rooms as well... More 

Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in MO Prague on mid June 2015 with family for 2 nights, It was definitely a memorable stay. I was also impressed that I was always addressed by name by the Front Office team (truly Mandarin Oriental!). The Oriental Suite that I stayed at has a very unique L-shaped room and it is located at the top of... More 

Was this review helpful? Yes 2
MO_Prague, General Manager at Mandarin Oriental, Prague, responded to this review

Dear Marcia, Thank you very much for taking the time to share your generous review with the TripAdvisor community. It is a pleasure to read that you and your family enjoyed so many aspects of your stay at our beautiful hotel, including our superb location, delicious dining options as wells as our peaceful and unique Oriental Suite located at Renaissance... More 

Atlanta
Level Contributor
79 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This concierge is the best we've run into and happens to work in Prague at the Mandarin. We spent 3 weeks in Europe and you can tell the concierges that know their trade. At the Mandarin, this guy never had to look stuff up on the internet. He knows Prague like the back of his hand. He knows the best... More 

Was this review helpful? Yes 2
MO_Prague, General Manager at Mandarin Oriental, Prague, responded to this review

Dear Guest, Thank you for sharing your five-star concierge review of Mandarin Oriental, Prague with the TripAdvisor community! Our Concierge team is undoubtedly one of the best in the city, thank you for highlighting their professional approach and expertise. You made a great choice staying at our beautiful hotel and we will be delighted to prove this to you on... More 

Level Contributor
113 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Located in what was once a monastery, this is a top-of-the-line hotel, located just minutes away from the Charles Bride and other major attractions in Prague. The service was great and the staff very helpful. My room (509) was spacious with large windows and huge shower; The food, especially the Spices restaurant is excellent.

Was this review helpful? Yes 2
MO_Prague, General Manager at Mandarin Oriental, Prague, responded to this review

Dear Guest, Thank you for taking the time to share your review with the TripAdvisor community. It was a pleasure having you as our guest and I am delighted to read that you enjoyed so many aspects of your stay, including our convenient location as well as our spacious and comfortable superior room. Thank you for highlighting our legendary service... More 

Coral Gables, Florida, United States
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beginning with the incredible service the Mandarin in Prague gives you the feeling of a boutique hotel, personal and intimate. The rooms are spacious and well distributed and the location is perfect a walk away from the St. Charles bridge. Loved every minute of my stay in this beautiful city and the Mandarin had a lot to with it.

Was this review helpful? Yes 2
MO_Prague, General Manager at Mandarin Oriental, Prague, responded to this review

Dear Guest, Thank you very much for taking the time to share your generous review with the TripAdvisor community. I am honoured to read that you enjoyed so many aspects of your stay with us in Prague, including comfortable and luxurious room and our convenient location in the very heart of historic Lesser Town. Your kind words of appreciation mean... More 

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Staying in Mala Strana (Little Quarter)

Neighborhood Profile
Mala Strana (Little Quarter)
Malá Strana is one of the oldest and the most beautiful neighborhoods in the city. Nestled underneath Prague Castle it was once a part of the Kings route taken by future kings on their way to coronation - originating in the Old Town, crossing Charles Bridge and leading to Saint Vitus Cathedral. Cobblestone streets are lined with picturesque medieval houses, remarkable palaces, churches, kitsch shops and restaurants. Do not hesitate to turn a corner into any narrow street. You will suddenly find yourself in a calm and charming neighborhood full of hidden gardens, parks with peacocks, fruit trees and ponds. As the neighborhood is a home to Czech Parliament and many ministries, you can also run into well-dressed officials. If you are thirsty or hungry, it is the right place to be. Restaurants offer delicious traditional food and of course, the best Czech beers.
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