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Mandarin Oriental

Travelers' Choice award winner
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Nebovidska 459/1 | Mala Strana, Prague 11800, Czech Republic
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Mandarin Oriental
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Ranked #27 of 662 Hotels in Prague
A recent review
5 of 5 stars reviewed 5 days ago
Toroliver1965 Marlborough, United Kingdom
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739 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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Marlborough, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff make you feel really special but in a professional way. Everything is excellent quality, I can't fault it at all. It was a shame there was no drawing room to enjoy afternoon tea after a hard day sight seeing, but our bedroom was so lovely we had a pot of tea in there. I would highly recommend the... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW

The Mandarin Oriental is a great hotel with world class service. They go out of their way to call you by name and make you feel welcome. The restaurant is reasonably priced and has excellent food. The rooms are well appointed and the beds are very comfy.

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1 review
5 of 5 stars Reviewed 1 week ago

Amazing Hotel, Mandarin Oriental, Prague. Historical Building, full of charms. Location is the best, it took less than 5 mins walk to Charles Bridge. Staff are very helpful and attentive to details, especially Housekeeping and Concierge:))) Room was very clean and well kept. Even I was traveling alone but never feel insecure. It was my first visit to Prague but... More 

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Caterham, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've just returned from a three day stay on business and felt compelled to share my experience of this truly exceptional hotel. The staff and service set it apart from any other hotel I have visited and I was quite sad to say goodbye. The service in the hotel is quite amazing and I would urge anyone undecided to book.... More 

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MO_Prague, General Manager at Mandarin Oriental, responded to this review

Dear Suzan, Thank you for taking the time to share your generous review with the TripAdvisor community. I am delighted to read that you enjoyed your business stay with us, and that our beautiful hotel exceeded your expectations. Shall your travels bring you back to Prague, you can count on our entire team to make you feel like home away... More 

falmouth
Contributor
17 reviews 17 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The metamorphosis from monastery to first class hotel is an architectural triumph! Situated in Mala Strana, the Old Town, with its narrow cobbled streets and quaint squares, the Mandarin is conveniently walking distance from both the Charles Bridge and the Castle. Our suite was on the fourth floor, with a view of the Castle from the main window. The rooms... More 

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MO_Prague, General Manager at Mandarin Oriental, responded to this review

Dear Guest, Thank you for sharing your generous review of your recent stay with the TripAdvisor community. You made an excellent choice by staying at Mandarin Oriental, Prague. It is always a pleasure to read such great review from our guests, and I am delighted to read that you enjoyed our superb castle view room and luxurious bathroom. Thank you... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Best hotel that I have been in my life...just wonderful!!! Service room look after really carefully Food is really fun as we had one night dinner at the hotel restaurant The managers make me feel to me and girlfriend like we are in home Really good at all

Was this review helpful? Yes 1
MO_Prague, General Manager at Mandarin Oriental, responded to this review

Dear Michelle, Thank you for sharing such a generous review of your recent stay at Mandarin Oriental, Prague. I am delighted to read that you enjoyed so many aspects of your stay in our little jewel. Thank you for highlighting our five-star services and our delicious dining options. Shall your travels bring you back to Prague, you can count on... More 

Chicago, Illinois
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just everything that you would want. Great location, great rooms, great service and great food. The hotel is small but very cosy. As soon as you enter, you know you are in a very nice place. A shout out to the concierge who just had perfect suggestions.

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MO_Prague, General Manager at Mandarin Oriental, responded to this review

Dear Arun, Thank you for the great review of your recent stay with us, and for sharing it with the TripAdvisor community. I am delighted to read that you enjoyed our superb location in the very heart of the historic and charming Lesser Quarter, just a short distance away from all Prague’s popular sights. My entire team was delighted to... More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 20, 2015

This was one of the best hotel experiences I've ever had. I can't think of a hotel with a friendlier or more helpful staff. The room was luxurious and the breakfast buffet was very good. I certainly appreciated the heated bathroom floors in February! The location feels quiet and secluded but is only a five minute walk to the Charles... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
MO_Prague, General Manager at Mandarin Oriental, responded to this review

Dear Guest, Thank you for sharing your generous review with the TripAdvisor community. I am honored to read that your stay with us was truly one of the best in so many aspects. Thank you for highlighting our friendly and helpful staff, luxurious and comfortable rooms, and our famous breakfast buffet. I am delighted that you took advantage of our... More 

Antwerp Province, Belgium
1 review
5 of 5 stars Reviewed February 6, 2015

the staff was very friendly and helpful. Especially for my way to the airport, they made sure the taxi arrived earlier and already stored my luggage in the taxi trunk before i arrived the lobby for the ride.

Review collected in partnership with this hotel

Was this review helpful? Yes
MO_Prague, General Manager at Mandarin Oriental, responded to this review

Dear Guest, Thank you for sharing your review with the TripAdvisor community. I am delighted to read that you enjoyed our legendary service, including our friendly staff and attention to detail that we are renowned for. I look forward to the pleasure of welcoming you back to Prague. With my warmest regards, Werner Anzinger General Manager More 

County Dublin, Ireland
1 review
5 of 5 stars Reviewed February 5, 2015

Hello, I've stayed at the Mandarin Oriental, for a very special occasion: my marriage proposal to my girlfriend. The management of the hotel let me use the presidential suite in order to propose to my future wife, in the special location of the terrace, from which the view on the castle is TERRIFIC and with a bit of background music... More 

Was this review helpful? Yes
MO_Prague, General Manager at Mandarin Oriental, responded to this review

Dear Guest, First of all, congratulations to you and your fiancée on this wonderful occasion. Thank you for taking the time to write such generous review of your stay at Mandarin Oriental, Prague. My entire team and I were very happy to make your very special stay with us as memorable as possible. I am delighted that you and your... More 

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Staying in Mala Strana (Little Quarter)

Neighborhood Profile
Mala Strana (Little Quarter)
Malá Strana is one of the oldest and the most beautiful neighborhoods in the city. Nestled underneath Prague Castle it was once a part of the Kings route taken by future kings on their way to coronation - originating in the Old Town, crossing Charles Bridge and leading to Saint Vitus Cathedral. Cobblestone streets are lined with picturesque medieval houses, remarkable palaces, churches, kitsch shops and restaurants. Do not hesitate to turn a corner into any narrow street. You will suddenly find yourself in a calm and charming neighborhood full of hidden gardens, parks with peacocks, fruit trees and ponds. As the neighborhood is a home to Czech Parliament and many ministries, you can also run into well-dressed officials. If you are thirsty or hungry, it is the right place to be. Restaurants offer delicious traditional food and of course, the best Czech beers.
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