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All 668 Prague hotels

EA Hotel Crystal Palace

4.0 of 5 Hotel   |   Mala Stepanska 17, Prague 110 00, Czech Republic (Praha 2)
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Ranked #357 of 668 hotels in Prague
A recent review
3 of 5 stars reviewed 5 days ago
Jeny D Europe
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184 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Hotel located a little outside of the historical centre but still in a walking distance. Clean rooms and bathrooms. Good breakfast. Underground parking available. Saying frankly: good but nothing special :).

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Vilnius, Lithuania
17 reviews 17 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel does not look like 4 star. It needs refurbishing. Breakfast was poor and the same every day. Fruits looked like staying on a table for 3 days. Staff was friendly though. Location - the best. We were in 15 minutes walking from Prague center. Was good value for money.

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Simona D, Manažer at EA Hotel Crystal Palace, responded to this review

Dear Vilma, thank you for the time to post your rewiew on the site for us. Our breakfast is not same every day, is varied.The fruit we supply several times/day and is fresh, same is vegetables... Wenn you will be next time in Prague, you are welcome in our hotel, pleace do not hesitate to contact us, enytime. With best... More

Top Contributor
70 reviews 70 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 14, 2014

The hotel is located a short walk from Wenceslas Square and other notable attractions. There is a convenience stoe <1 block away and easy access to various trams and train stops. The rooms are clean and spacious and service is attentive. The free breakfast provides a wide assortment of very tasty foods to prepare you for a day of wandering... More

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Simona D, Manager at EA Hotel Crystal Palace, responded to this review

Dear PunyPenguin, thank you for you comment, we are very glad that you enjoyed our hotel. We looking forward to see you again. Best regards More

Rhodes, Greece
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 28, 2013

It was very a very nice hotel, clean and the staff frienly and helpful since they gave us directions everyday to where to go in the city. Location was perfect. Its about 5minutes away from the wenceclas square. Breakast was good, big variety. We visited prague late november so it was extremely cold! The wifi was ok, you get the... More

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Simona D, Manager at EA Hotel Crystal Palace, responded to this review

Dear Betty, thank you very much for visiting Prague and mainly for staying in our Hotel Crystal. It really help us to improve our services and also it is a great award for our work.. We hope that you will again visit our hotel and in this case we promise to do our best to satisfy your needs for a... More

Senior Contributor
26 reviews 26 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 7, 2013

Stayed for three night visiting Christmas Markets. 10 minutes walk from Wenceslas Square Modern Hotel down a side street with friendly staff, good continental breakfast in pleasant dinning room. Poor lighting in public area,s works on sensors and room lighting not very bright. Some twin rooms very small

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Simona D, Manager at EA Hotel Crystal Palace, responded to this review

Dear TimberlandJM, thank you for your review, it helps us provide good servise for our clients. For this year we planed reconstruction of halls includes the lights. So we hope that next time you will stay again at Hotel Crystal Palace you will be satisfied. Best regards Simona Drevnakova Hotel director More

14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 8, 2013

Overall, great place to stay. Although we were first sent to a dirty room by accident (which can happen almost anywhere), the situation was rectified immediately and we loved our stay there. The staff was pleasant and helpful, and the breakfast made it an overall good value as you can eat from a large buffet and coffee up before a... More

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Copenhagen, Denmark
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 20, 2013

Nice hotel, easy to find in a little street with no through-traffic. Plenty of restaurants and bars around. Friendly staff, free wifi both in the restaurant, rooms and lobby. The breakfast was great. Only downside was a rather small room and high room temperature (windows couldn't be opened).

Was this review helpful? Yes 1
Edinburgh, United Kingdom
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 24, 2013

The hotel is a little bit rundown for 4* rating - stained carpets, frayed towels, leaking soap dispenser, but the personnel friendly and polite, breakfast is good and a very convenient location to explore Prague. Considering there was an online discount it is value for money.

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Valletta, Malta
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 8, 2013

Hotel Crystal Palace is a very good hotel. Very central and near to Wenceslas Square. Service, cleanliness and sleep quality are as expected. I recommended it to all those who wish to spend some time in the wonderful city of Prague

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Mosta, Malta
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 8, 2013

When on holiday it is very important to find a hotel which is situated in a quiet surroundings yet not far from the centre. Crystal Palace Hotel in Prague is that hotel. It is situated in a quiet lane, yet it is five minutes away from the Winceslas Square and about ten minutes from the Old Town. It is a... More

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Additional Information about EA Hotel Crystal Palace

Address: Mala Stepanska 17, Prague 110 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Praha 2
Price Range (Based on Average Rates): $
Hotel Class:4 star — EA Hotel Crystal Palace 4*
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Also Known As:
Euroagentur Hotel Prague

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Room/suite (3)
Dining (1)
Other (2)
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Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
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#203 Luxury Hotel in Prague
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