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Pachtuv Palace

Travelers' Choice award winner
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Karoliny Svetle 208/34, Prague 110 00, Czech Republic
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1,039 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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San Francisco, California
Level Contributor
11 reviews
5 of 5 stars Reviewed yesterday NEW

It was a royal treat during our 4 day stay 15-19 June 2015 at Pachtuv Palace Room 306! Worth the splurge, this lovely palace/home has excellent views and location. With so many options to choose on your Prague visit, you may ask should you budget for this luxury accommodation? The answer is yes! We spent a great deal of time... More 

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Houston, Texas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed in a triple room which had two huge rooms and nice furnishings. Plus our room was very quiet. The staff welcomed us and were very helpful throughout our stay. Great location - short walk to the main square and very close to the Charles bridge - yet not so close that you're in the crowds. Wifi worked just... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This unique hotel is wonderful. Very clean, great staff, beautiful courtyard with a location that can't be beat! On-site restaurant has a great American breakfast. Even though I was here on business, I will be coming back with my wife and kids. Everything that you'll want to do in Prague is within walking distance.

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San Francisco/Orange County
Level Contributor
50 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

It pains me to give this hotel 3 stars because I had an excellent experience with the staff pre-checkin and a seamless check-in. After reading all the great reviews about the hotels location (and it being on Jetsetter) I was sold. Unfortunately this hotel was not for me. Positives: If you like being in the action, this hotel is for... More 

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Fort Lauderdale, Florida
Level Contributor
66 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 1 week ago

This is considered 5 star. Not so. Trainees at front desk are left alone. Hotel needs to be at least painted and a very good cleaning. One even argued with me about turndown service, when he could have just sent up 2 fresh, clean towels. It would have been elegant luxury, but was disappointing. It does have a mini kitchen... More 

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VileminaJankujova, Public Relation manager at Pachtuv Palace, responded to this review

Dear BeatrizM I wanted to thank you for your comments and for taking time to leave a review about your recent stay. I am very sorry to hear that you were disappointed with some of our services. We take all guest comments very seriously so we can review and continuously improve the guest experience at the hotel. I would like... More 

Toronto, Ontario
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this hotel thru Jetsetter and what a great choice it was. We had booked a normal room but upon check-in we were given a upgrade to a two bedroom suite with a kitchen and living area. The problem with room was that the shower was made for a 4 foot tall person and being a 6 foot tall... More 

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VileminaJankujova, Manažer komunikace s hosty at Pachtuv Palace, responded to this review

Dear par1000, thank you for your kind words and for sharing your experience. We are pleased that you found us well located and you enjoyed your stay in this beautiful part of the city center. As the building is originaly from 1628, each room or suite can be different in terms of shape, size and style. Thank you for taking... More 

Los Angeles
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed four nights at the PP and could not have been happier. Reception staff were delightful and extremely helpful with maps, directions and recommendations for dining. Hotel was a former palace ideally located steps from the Charles bridge and old town. Our room was a charming suite with center hallway , living room and dining area... More 

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VileminaJankujova, Manažer komunikace at Pachtuv Palace, responded to this review

Dear Fish248, thank you for staying with us and taking time to leave a review. We are glad that we participated on your pleasant stay in Prague with the best what we can offer. Thank you for your kind words. Might you have another chance to come to Prague we will be happy to welcome you again at Pachtuv Palace.... More 

Burlington, Vermont
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Wonderful room, great service, very well located but the air conditioning did not work. They offered to move us to a different room but we suffered in the old hot room because it was alot nicer than the one they wanted to move us to!! We will stay here again!!!

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VileminaJankujova, Manažer komunikace at Pachtuv Palace, responded to this review

Dear Vermonter Thank you for taking the time to write this review. We are pleased to read that you enjoyed our service and found us well located. We are very sorry for the air condition and for the optional room. We strive to be on top of our maintenance and in case of any technical issue we always try to... More 

Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My Fiancée and I stayed at Pachtuv Palace in January 2015 and this hotel is one of the best hotels I have ever been to. From the moment we arrived at the airport we were picked up and taken straight to the hotel and welcomed by very friendly and helpful staff. They explained all the places to visit and gave... More 

Was this review helpful? Yes 2
VileminaJankujova, Manažer komunikace at Pachtuv Palace, responded to this review

Dear Scottd1309, thank you for staying with us and taking time to leave a review. We are happy for your pleasant stay and for your kind words. Hopefully you will have another chance to come to Prague. Kind regards More 

Greenwich, Connecticut
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Several friends had recommended hotels in Prague and after doing a lot of research decided upon the Pachtuv Palace - and we are glad we did! We stayed for a week so can attest to all that has been said by others: the location is outstanding, the views from our room #307 were striking, the included breakfast (optional) was extensive... More 

Was this review helpful? Yes 2
VileminaJankuj, Manažer komunikace at Pachtuv Palace, responded to this review

Dear travelers, thank you very much for having chosen our hotel for your stay in Prague. We are glad that you enjoyed the binoculars as well as the whole stay. Thank you for taking time with this review. We do hope having a chance welcoming you back in our hotel in the future. Kind regards from Prague More 

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