Having read the excellent reviews of this hotel we had very high expectations of this hotel and was overwhelmed with the service we received. From the moment we entered the hotel we were warmly greeted by both receptionist and concierge, we immediately felt relaxed and looked after. The hotel reception is in fact 2 wonderful large old fashioned writing desks... More

We spent 4 nights at a two bedroom suite (5th floor) at Pachtuv Palace in January 2012. Nice building, fantastic location: stays right on Vltava River embankment, 1 min walk to Charles Bridge (Karlův most), 7 min walk to Old Square (Staroměstské náměstí), etc. Polite and professional personnel, all speak fluent English. Spacious bedrooms, large living room and a kitchen.... More

We were warmly welcomed with a glass of sparkling wine and a short chat from a member of staff about what Prague has to offer at this time of year [January]. We were then taken to our room by a porter who carefully showed us all about the room including the very funky 'kitchenette' with inbuilt coffee making machine. The... More

My husband and I just spent 5 days in Prague. This hotel was clean, the hotel staff was wonderful. They went out of their way recommending places, explaining, getting tickets for the opera and ballet...car service. All the time very respectul and with a smile. The hotel location is unbeatable, near the Charles Bridge in old town. They also have... More

Highlights: Great location within walking distance to pretty much everywhere we wanted to go. Very helpful service. upgraded to HUGE suite with L'Occitane bath products. Surprise gift of champagne and ornament Lowlights: Really the only lowlight was the outside noise. I didn't want to take away a star but the noise was very disruptive at night. If you are not... More

Really nice Hotel with its location near Charles Bridge. Would like to go back no doubt. The Pachtuv Palace represent's the quality of respect to her customers. In addition, one restaurant neaby named " Stoleti" (No. 21) makes your choice even worthy and pecfect. More

Everything about the Pachtuv Palace was great. The email communication during the booking process was prompt and courteous. The location is beyond perfect. The staff at reception were consistently wonderful - at check-in, when booking concerts and during departure. Always helpful and pleasant. We had booked a Junior Suite but at the time there were none available 'with a view',... More

We think that this hotel has the best location in all of Prague. If you get a junior suite and above, you can get a reasonably priced room with a view of the Charles bridge and St. Vitus Cathedral. It is so breathtakingly beautiful that we sat in front of the window for hours. The junior suites are very large.... More

Its hard to decide where to begin describing this wonderful hotel and staff. we celebrated there our 20th anniversary, they were very kind and helpful already by mail, answering all our questions, when we arrived they upgraded us to a suite and gave us the room right away even though it was still early. everything was suoperb! they treated us... More