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All 668 Prague hotels

Mamaison Suite Hotel Pachtuv Palace Prague

5.0 of 5 Hotel   |   Karoliny Svetle 34 | Praha 1, Prague 11000, Czech Republic
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94%
Ranked #35 of 668 hotels in Prague
A recent review
4 of 5 stars reviewed 6 days ago
chrian Surrey, England
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854 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
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English first
Stellenbosch, South Africa
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW via mobile

We checked into this hotel 2 days ago and are very unhappy with the quality of 'Deluxe Room" that we got. Aircon does not work, dirty passages, no breakfast included despite confirmation that is was from the agent. Very unfriendly and unhelpfull staff.

Was this review helpful? Yes 1
PragueLucie, Generální ředitel at Mamaison Suite Hotel Pachtuv Palace Prague, responded to this review

Dear Mr. Ockie, Thank you very much for choosing the Pachtuv Palace Hotel as your Prague destination stay. We very much appreciate that you took the time to write a review on the Tripadvisor, thus making a contribution to our on-going effort to improve the services of our hotel. In this respect all comments from our guests are helpful and... More

Surrey, England
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a very nice 4 night stay here. The location is excellent, everything is within walking distance, castle 25 mins, Charles bridge 3 mins and old town less than 10. From our viewpoint, nicer to be a bit away from the hectic old town. We had booked a junior suite with view and the view of the river, Charles... More

Was this review helpful? Yes
PragueLucie, Generální ředitel at Mamaison Suite Hotel Pachtuv Palace Prague, responded to this review

Dear Valued Guest from England, I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit. We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor. It was with great pleasure to learn that you enjoyed your stay with us... More

San Francisco, California
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

After an intense day in the busy, crowded, magical old streets among Prague's incredible architecture, the most lovely thing is to return to this hotel -- a calm, elegant oasis. Close the heavy front door and the street sounds disappear; the staff is gracious, friendly, and flexible; your room will be a large elegant respite with air conditioning and comfortable... More

Was this review helpful? Yes
PragueLucie, Generální ředitel at Mamaison Suite Hotel Pachtuv Palace Prague, responded to this review

Dear Ms. Laura, I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit. We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor. It was with great pleasure to learn that you enjoyed your stay with us and that... More

Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 1 week ago

The staff was gracious, professional and wonderful in every way. It was a very special occasion and this hotel made it more so! From the first telephone call and through emails we were beautifully taken care of.

Was this review helpful? Yes
PragueLucie, Generální ředitel at Mamaison Suite Hotel Pachtuv Palace Prague, responded to this review

Dear Valued Guest from Washington DC, I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit. We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor. It was with great pleasure to learn that you enjoyed your stay with... More

Paris, France
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Book this hotel . It is an elegant and very comfortable place, with a devoted, service oriented staff. Extremely well located, walking distance to everything that must be seen in Prague. The suite was amazing by its size, decoration and comfort. Great experience and lovely memory...

Was this review helpful? Yes
PragueLucie, Generální ředitel at Mamaison Suite Hotel Pachtuv Palace Prague, responded to this review

Dear Valued Guest from Paris, I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit. We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor. It was with great pleasure to learn that you enjoyed your stay with us... More

Kuala Lumpur, Malaysia
Contributor
19 reviews 19 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of the hotel is perfect. Near the Charles Bridge and within close proximity to all the sites and many, many restaurants and cafes. We'd booked a deluxe room with castle view. Our flight arrived in the morning and our room was not ready. Upon check-in, we were offered champagne and they gave us brochures to read while we... More

Was this review helpful? Yes 1
PragueLucie, Generální ředitel at Mamaison Suite Hotel Pachtuv Palace Prague, responded to this review

Dear Valued Guest from Kuala Lumpur, I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit. We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor. It was with great pleasure to learn that you enjoyed your stay with... More

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay at the Pachtuv Palace enormously. The location was perfect, the room (with castle and river view) was exactly as we had hoped, the staff were thoroughly professional, and the bed was just about the most comfortable that I can remember in any hotel. As a hotel for a city break, it is second to none. The... More

Was this review helpful? Yes
PragueLucie, Generální ředitel at Mamaison Suite Hotel Pachtuv Palace Prague, responded to this review

Dear Alex from Manchester, I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit. We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor. It was with great pleasure to learn that you enjoyed your stay with us and... More

islamorada
Top Contributor
53 reviews 53 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a place! Across the street from the river, just south of the Charles Bridge. We booked two suites - in retrospect, one would have sufficed! I would guess the suites were over 1000 square feet each and included bed rooms, living rooms, sitting/reception areas and balconies overlooking the courtyard. The staff was pleasant and professional. (Supposedly, Mozart stayed here... More

Was this review helpful? Yes 1
PragueLucie, Generální ředitel at Mamaison Suite Hotel Pachtuv Palace Prague, responded to this review

Dear Valued Guest, I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit. We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor. It was with great pleasure to learn that you enjoyed your stay with us and that... More

Sydney, New South Wales, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked last minute and directly on the hotel's website, which allowed us to book a better room package for a very small additional fee. At checkin, we were offered a free room upgrade to a beautiful and really huge room(s). A free bottle of champaign and decoration awaited us in the room. Good breakfast and a location that can't... More

Was this review helpful? Yes
PragueLucie, Generální ředitel at Mamaison Suite Hotel Pachtuv Palace Prague, responded to this review

Dear Mr. Ivo, I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit. We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor. It was with great pleasure to learn that you enjoyed your stay with us and that... More

Evanston, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Mamaison Suite Hotel Pachtuv Palace in Prague was the type of beautiful hotel you would only find in Europe. The bell man told me that the building used to be an apartment building and was converted to a hotel so the suites look like apartments. We had two rooms, one for my husband and I and one for our... More

Was this review helpful? Yes
PragueLucie, Generální ředitel at Mamaison Suite Hotel Pachtuv Palace Prague, responded to this review

Dear Mr. Kevin, Dear Valued Guest from Baltimore, I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit. We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor. It was with great pleasure to learn that you enjoyed your... More

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Additional Information about Mamaison Suite Hotel Pachtuv Palace Prague

Address: Karoliny Svetle 34 | Praha 1, Prague 11000, Czech Republic
Location: Czech Republic > Bohemia > Prague
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Mamaison Suite Hotel Pachtuv Palace Prague 5*
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Also Known As:
Mamaison Pachtuv Palace Prague
Mamaison Pachtuv Palace Hotel Prague

605 photos of this hotel

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#26 Romantic Hotel in Prague #27 Business Hotel in Prague #30 Luxury Hotel in Prague #36 Family Hotel in Prague
Hotel Class
Official Description (provided by the hotel)
Hotel Pachtuv Palace is located in a prime location in the heart of the city and is closely linked with great names of the music world like Wolfgang Amadeus Mozart, ancient and contemporary celebrities. Steps away from Charles Bridge, within easy walking distance to all major landmarks of the Prague. Pachtuv Palace provides an average room size of 65 sqm, fantastic views, air-conditioning, kitchenettes, free internet, fitness room, in-room massages and more. ... more   less 
Number of rooms
50

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