wonderful staff, room very comfortable, centrally located more
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We went to the Czech Republic to spend a few days with our daughter who is studying abroad for the semester in Prague. We chose Mamaison Pachtuv hotel because it was one of the very few hotels we could find that had rooms that could sleep three people. The hotel was truly lovely and quite peaceful, the suite we got... more
The Pachtuv Palace is right next to Charles Bridge, about 10 minutes walk from the centre of Prague. It's a great hotel, not too big and not too small. Service was excellent and all the staff were all enthusiastic and friendly. Rooms are amazing. I travelled with a group of colleagues and each room was unique, all beautifully furnished and... more
I stayed here for my 30th Birthday. Rooms were really nice and spacious. You could easily self cater as there was a tiny kitchen. Staff were helpfu and hotel was close to the bridge just across from the river, so quite central. There's a taxi rank just across the road from the hotel so I would just grab a cab... more
If you are looking for a stylish classy hotel with a great location and want it form part of your "Prague Experience", you will not do much better than book a few days in this lovely converted palace. The location is perfect, just a few minutes walk to the Charles Bridge & situated in the very heart of the old... more
I stayed in this hotel recently while traveling across Europe for work. This hotel was not only in a great location, but the staff and accommodations were fantastic. Its very charming and the room was huge compared to most European hotels. The staff couldn't have been more helpful. I would definitely stay here again. more
The hotel was amazing but what MADE our stay was the customer service of our concierge Hannah. Her dinner recommendations were spot on, we mentioned we were taking the train to Vienna and all of a sudden someone was picking up our tickets and she arranged for a driver. The hotel is in the perfect location with beautiful views of... more
We were pleasantly surprised with our hotel room. Thanks to the new search function on Trip Advisor, our nightly rate was even better. The hotel staff was friendly and willing to set up any (day or night) reservations that were needed. After walking around the city and seeing many of the other hotels we investigated (Four Seasons, Mandarin Oriental, Buddha... more
We stayed for a long weekend primarily to visit friends. It was my first visit to Prague although my husband lived there for several years so I had a good guide. The hotel was chosen for its location to the Charles Bridge and walkable distance to the main parts of the Old town. The hotel has a very calm feel... more
Dear LloManchester, Thank you for your wonderful review and for enjoying your time with us. I trust you had the best guide in town! Regarding the safety deposit boxes please accept my deepest apologies, as we are presently changing all our safes to more user friendly models. Unfortunately we did not manage always to replace the removed model immediately, therefore...
Had I not been to the Golden Well before, the Pachtuv Palace would be my favorite hotel in Prague. Perfectly located, this member of SLH provides everything you expect from a charming boutique hotel. My room was not a mere room, it was as big as an apartment. The staff was wonderful, especially the lady at the check-in who is... more
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