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All 666 Prague hotels

Old Town Square Hotel and Residence

5.0 of 5 Hotel   |   Staromestske namesti 19 - 20, Prague 11000, Czech Republic
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89%
Ranked #106 of 666 Hotels in Prague
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
ScotlandGilly Scotland
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188 reviews from our community

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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Athens, Greece
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

nothing was right. it is advertised with a beatiful photo of a balcony overlooking the old town square. only one room has such a balcony. it is advertised to be a 5 star hotel. no way. no service, breakfast worse than a 3 star. no services offered. room badly maintained. the aircondition was a portable one with so that the... More

Was this review helpful? Yes
otsh, Generální ředitel at Old Town Square Hotel and Residence, responded to this review

Dear Sir I first and foremost want to apologise that we did not meet your expectations and I am sending an email to you too to see what exactly caused such a disappointment. To explain some points that you rose. You are right that one of our pictures shows a room with a balcony overlooking the square, but at the... More

Scotland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and myself are just back from the most wonderful weekend at the 5* Old Town Square Hotel. We were treated like Royalty the whole weekend, having been upgraded to a Family Suite and in addition, Champagne awaiting us as we were there to celebrate a special occasion. Helena and her Team looked after us so well, the whole... More

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I wasn't sure what to expect when we arrived in Prague. I booked the hotel online after reading the great reviews on TripAdvisor and the price was extremely reasonable and affordable. I honestly expected a basic little hotel room so you can imagine my surprise and sheer joy when we opened the door to the room. It was spacious and... More

Was this review helpful? Yes 1
New York City, New York
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were pleasantly surprised at the size of the room and its charm during our 3-night stay. We selected the Old Town Square primarily for its location right on the square and the fact that it could accommodate a room for three travelers. The room ended up facing the square with great aerial views of the crowds and the clock,... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 weeks ago

Quite honestly, we have never stayed in a hotel so affordable, yet so roomy and accommodating. It is located on directly on the historic main square with a *huge* room.. If that isn't enough, there is an in-room breakfast service complete with table cloths and service. The staff speak English very well and is very friendly. STAY HERE

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otsh, General Manager at Old Town Square Hotel and Residence, responded to this review

Hi and good afternoon to you, Thank you so much for your words of praise, which mean so much to me. It made my Monday a lot better I can tell you that. Honestly, I am pleased you had such a lovely stay with us and nothing would do me a greater pleassure than to see you here again soon.... More

Waltham, Massachusetts
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 17, 2014

This hotel exceeds my expectations. The location is in the heart of Old Town Square.... At the same time, my room (facing the square) was quiet and it was easy to sleep, which I just did not believe would be possible. Very pleasant surprise. I stayed in a junior suite with two friends. The rooms are huge and the pullout... More

Was this review helpful? Yes 1
otsh, General Manager at Old Town Square Hotel and Residence, responded to this review

Hello Thank you so much for your kind words, they mean a lot to me. I hope I will get the chance to see you and greet you again in our hotel. I wish you all the best and I hope you had a safe fourney back Yours sincerely Helena Valtrová valtr@uhi.cz More

Rochester, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

Had a wonderful experience this weekend at this hotel. The room was spacious with tall ceilings, two sets of beds for my wife and myself and 2 kids, separated by a door. The room overlooked the square, which was a fantastic experience. The revelry goes on late into the night at the square, but I thoroughly enjoyed viewing it from... More

Was this review helpful? Yes 2
otsh, General Manager at Old Town Square Hotel and Residence, responded to this review

Dear sir thank you so much for your kind words and praises. They trully mean a lot to me. I be sure to pass on all to my staff, who are always happy to read such reviews which show how long a way a simple smile can go. I hope to have the pleasure to see you and your family... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 1, 2014

Been to Prague a few times. The hotels are of a high standard in general. This one however boasts an amazing view of the Square, allowing the guest to hear, see smell and live the Prague experience all round the clock. Book a suite (which is cheap, considering it covers an area of more than 80 square meters!) and enhance... More

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Peori
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2014 via mobile

You won't be disappointed if you stay here. Small and personal with the feel of a high end hotel located in the perfect spot in Prague The staff were friendly and very helpful for the beginning to the end.

Was this review helpful? Yes 1
otsh, General Manager at Old Town Square Hotel and Residence, responded to this review

HI Thank you so much for your kind words, they mean a lot to me,. Hope to have the pleasure to see you soon again Your sincerely Helena More

West Grove, Pennsylvania
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 7, 2014

We really enjoyed our stay at this hotel despite a couple of minor issues which I'll address at the end. My wife and I stayed for 2 nights with our 3 children. The room was very large and comfortable (Room 19) and had a beautiful bathroom. I have to say this hotel had a great staff which seemed very eager... More

Was this review helpful? Yes 2
otsh, General Manager at Old Town Square Hotel and Residence, responded to this review

Dear Gregory Thank you for your lovely words. I am so sorry to hear the staff mistake with failing to notify properly your request for a view which was thereafter not carried out. I hope that you will come back to Prague and to our hotel and I will make sure my self to provide you with a room that... More

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Additional Information about Old Town Square Hotel and Residence

Address: Staromestske namesti 19 - 20, Prague 11000, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Old Town Square Hotel and Residence 5*
Number of rooms: 10
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Also Known As:
Old Town Square Prague
Old Town Square Hotel Prague

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