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Old Town Square Hotel and Residence

5.0 of 5 Staromestske namesti 19 - 20, Prague 11000, Czech Republic
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Certificate of Excellence 2014
Old Town Square Hotel and Residence
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Old Town Square Hotel and Residence
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202 reviews from our community

Traveler rating
    130
    52
    12
    5
    3
See reviews for
53
86
6
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brussels, Belgium
1 review
5 of 5 stars Reviewed 1 week ago

Just got back from our stay at the Old Town Square Hotel. I cannot say enough good things about this place. The staff was super friendly, and totally accommodating. I called with lots of questions prior to our visit and they could not have been nicer...I even received a personal email from the hotel manager making sure all of my... More 

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London, United Kingdom
Top Contributor
59 reviews 59 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When I walked into the room I was blown away by the entire appearance, and the service that I had received up until that point. I arrived early on the day of check in, knowing that I would not be allowed into the room, but so that I could leave my bags with the front desk. They graciously held the... More 

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Ibiza Town, Spain
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is in a perfect location overlooking Old Town Square. The service is fast and efficient and the rooms are huge….probably one of the largest hotel bedrooms I've ever seen. The room is well equipped and the bathroom smart and modern with a large bath and separate shower room. the breakfast room is closed and breakfast is room service... More 

Was this review helpful? Yes 1
otsh, General Manager at Old Town Square Hotel and Residence, responded to this review

Hello I would like to thank you for your review and for your kind words. You are right to point out that we serve breakfast in the rooms. The rooms are very large and providing guests in room breakfast just makes it all so much more romantic and convenient. You can just sit, in your bathrobe, have breakfast and enjoy... More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

If you are planning on spending a short amount of time in Prague and just want easy access to everything, this is the place for you. The room was very large and easily accommodated our party of three adults. The staff was helpful and friendly, and the free breakfast each day was a delight. I recommend this property for location... More 

Was this review helpful? Yes 3
otsh, General Manager at Old Town Square Hotel and Residence, responded to this review

Dear Jeniffer Thank you so much for your lovely words. It makes me happy to see that you had suich a lovely stay with us and I do hope to have the possibility to see you soon again Yours sincerely Helena More 

Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed November 3, 2014

This hotel is a great property - modern rooms, lots of space, excellent breakfast made to order. Although it overlooks Old Town Square, it was still very quiet. Our only problem was the concierge. We had emailed them in advance asking them to book two dinner reservations, and when we arrived, I asked them to reconfirm. It seemed like a... More 

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otsh, General Manager at Old Town Square Hotel and Residence, responded to this review

Dear Karen All I can say to this is that I am sorry. I still do not understand what happened but I understand your frustration. I have had a talk with them to make sure that better procedures are set to ensure this does not happen. They are all very nice and mean well, but in your case they underperformed.... More 

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed October 26, 2014

Excellent hotel in prime location to see the best of Prague, the rooms overlook the old town sq with all its entertainment plus the hotel restaurant was excellent food & service. The rooms are massive with great views to relax whilst listening to the day time music in the sq. The night time can be a little noisy so may... More 

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York, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 21, 2014

Just returned from four nights in Prague, had a fabulous time. Hotel was fantastic the whole time we where there we felt relaxed and welcome and that's the real success to a hotel for us. We had a room overlooking the square and it was amazing, you could stand and look out of the window and never get bored as... More 

Was this review helpful? Yes 1
Bellevue, Washington, United States
Top Contributor
152 reviews 152 reviews
34 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed October 11, 2014

Don’t miss this little hidden jewel. Its in a 900 year old cellar just off the Old Town Square, and below the Old Town Square Hotel, the rooms are intimate and romantic, the food is truly wonderful, the live jazz is a s good as you’ll hear anywhere, seriously, he’s great. It’s not a tourist trap, on the water with... More 

Was this review helpful? Yes 1
otsh, General Manager at Old Town Square Hotel and Residence, responded to this review

Dear Sir Thank you from the bottom of my heart for your lovely review of my hotel and restaurant. I am so happy that you enjoyed your stay with us and that you have taken the time so write such nice things about your experience at the hotel. I do hope to have the pleasure to see you again and... More 

Happy Valley, Oregon
Contributor
20 reviews 20 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 25, 2014 via mobile

This place is just as fabulous as the pictures make it look. Tremendous value. Our in room breakfast (included) was wonderful. We felt very spoiled. And everyone here is so friendly and helpful with big smiles to share each time we interact. The location is so charming! The square is fantastic! My only hint would be - if you're a... More 

Was this review helpful? Yes 2
midlands
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 24, 2014

Have to say I do not understand the last review!!!! our experience here for my husbands 50th birthday was wonderful, we researched hotels in the area before deciding on this one, we realised before we travelled that only one room had a balcony we also researched all comments on the choice of rooms before calling the hotel and asking for... More 

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Additional Information about Old Town Square Hotel and Residence

Address: Staromestske namesti 19 - 20, Prague 11000, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Old Town Square Hotel and Residence 5*
Number of rooms: 10
Reservation Options:
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Also Known As:
Old Town Square Prague
Old Town Square Hotel Prague
Hotel Style:
#18 Spa Hotel in Prague
#84 Family Hotel in Prague
#87 Luxury Hotel in Prague
#99 Romantic Hotel in Prague

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