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Carol

Travelers' Choice award winner
Hotel website
Kurta Konrada 547/12, Prague 12190, Czech Republic
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113 reviews from our community

Traveler rating
    41
    52
    16
    4
    0
See reviews for
24
32
5
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bedford
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We booked a room and an apartment - which was two rooms with a shared bathroom. The rooms were clean, comfortable and light and airy. The restaurant was good for breakfast and we had superb steaks for dinner - some of the best we have ever tasted worldwide, at good prices too. Sadly the restaurant / bar was understaffed so... More 

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RBronsema, Manager at Carol, responded to this review

Thank you very much for your very positive review. We are very glad that you liked the steakes so much. We will check with our staff why it took so long, this is a very rare complaint, which we will improve on. The water of the swimming pool is 27 degrees Celcius, which is the normal temperature also for public... More 

1 review
5 of 5 stars Reviewed January 5, 2015 via mobile

Very comfortable, close to a subway station, clean, nice breakfast, fair price and everybody from the staff were really really helpful. Im sure Im gonna come back again. Special thanks to the manager Mikaela.

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RBronsema, Manager at Carol, responded to this review

thank you very much for this review and Mikaela is of corse very pleased with your compliments! Hope to see you another time. More 

Perth, Australia
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 5, 2015 via mobile

This was our first trip to Prague and I found this place through Trip Advisor and I was very happy. It's located about 30 minutes from the airport and if you are a first timer to Prague I recommend you get an airport transfer through Prague Airport Transfers. For a 4 seater car it's around AUD30 so it's great value... More 

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RBronsema, Manager at Carol, responded to this review

Thank you so much for your very positive review. Your tip about the public transport is very practical ("Make sure you hang onto your ticket"). The metro has no gates, everybody can walk in freely, but of course you can be controlled on the platform or in the train. More 

Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 30, 2014

Very nice, clean and comfortable hotel. The staff were all helpful and friendly. We were at a conference at the O2 Arena and it was about a 5 minute walk away - couldn't be better. Also only 5 stops on the Metro to the centre of Prague so good for sight seeing too.

Review collected in partnership with BudgetPlaces

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RBronsema, General Manager at Carol, responded to this review

Thank you very much! We noticed of course that there were more visitors for the conference in the hotel and that there was a pleasant atmosphere among them. We hope that the conference was productive. More 

New York City, New York
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed September 6, 2014

I was in Prague to attend a conference at the Clarion Congress Hotel. This hotel is excellent value for your money. It is not centrally located, but a tram/subway ride away will get you to the city center in 10-15 minutes. The breakfast spread was really great! Lovely staff, nice restaurant open 9:30 pm for food and 11 pm for... More 

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RBronsema, Manager at Carol, responded to this review

Dear Sher, we are of course very happy with your nice words about the hotel. We especially appreciate your remark about the area. A lot has changed and still is changing here in the immediate surroundings (shoppingmall, Arena, apartments etc) but also if you walk from the hotel to the center you will see the devolpment which Prague is undergoing.... More 

Stockholm
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 13, 2014

We just came back after staying at Hotel Carol for 5 nights. When we arrived we were greeted by a young woman who was very nice and professional. She answered kindly to our questions and made us feel welcome. There's parking options outside the hotel and a also a garage. The location of the hotel is quite good. There is... More 

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RBronsema, Manager at Carol, responded to this review

Dear Danniee, thank you for taking the time to write this extensive review. First of all many thanks for your positive remarks and the overall recommendation as you write "don't hesitate to book this hotel". Of course you also made some "downside" remarks. One of our receptionists did not make a good impression on you, for which we are sorry.... More 

Zagreb, Croatia
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 7, 2014

Nice hotel on Prague suburb. Quiet neighborhood, clean and spacious rooms. Near metro and tram station. Plenty of Czech taverns nearby. Breakfast is rich and varied. Free wi-fi and access to swimming pool. Also bar is open till late with acceptable prices and rather intimate atmosphere.

Was this review helpful? Yes 2
RBronsema, General Manager at Carol, responded to this review

Dear Goran, thank you so much for your very positive review! More 

Melbourne, Florida
1 review
5 of 5 stars Reviewed June 9, 2014

This was great choice of hotel accommodation , just 10-15 minutes tram ride out of the city centre. Very clean and spacious rooms, amazing breakfast,very reasonable cost and lovely staff. I would definitely stay here again. It was located in a very quiet district which can also be an attractive alternative to the constant buzz of activity often into the... More 

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RBronsema, Manager at Carol, responded to this review

Dear Sues, thank you so much for your very kind review. We are especially glad that you wrote something about the quiteness here, as there was some building activity here the last 2 years, but that has all ended now. Thank you for taking the time to write this review! More 

Moscow, Russia
1 review
5 of 5 stars Reviewed April 23, 2014

The hotel is amazing! Rooms are clean and cosy, breakfast is multifarious. The most important thing is the personnel - really exeeds expectations. They are always ready to help. Since now we stay only in this hotel.

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northern ireland
Top Contributor
82 reviews 82 reviews
47 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed April 16, 2014

From minute we arrived to leaving this hotel was simply fantastic. the hotel is beautifully presented and very cosy relaxed feel to it. breakfast was amazing from continental to fry nobody would leave hungery or could complain. it even had lovely fresh selection of fresh fruit better than most 5star hotels iv been in. and not forgetting swimming pool it... More 

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