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Carol

Travelers' Choice award winner
Hotel website
Kurta Konrada 547/12, Prague 12190, Czech Republic
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125 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (125)
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    (31)
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Espoo, Finland
1 review
5 of 5 stars Reviewed 1 week ago

We were staying at the top floor, where are the only(?) air-conditioned room available on this hotel. The room was spacy, totally clean and extremely comfortable. The hotel pool was also nice. It was rather small but still totally adequate for a nice swimming session with a child. Also a direct access to the sunny terrace from the pool was... More 

Was this review helpful? Yes
RBronsema, General Manager at Carol, responded to this review

Dear Yukkiz, for us it was really a pleasure to read your review, you cannot imagine. Especially because you mentioned quite detailed some postive aspects of the hotel. For example the breakfast, surroundings etc. We had some work in the streets around the hotel, but luckily everything is back to normal. Thank you very much and hope to see you... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

The rooms are clean, with nice bedding, linen, and towels provided. The bathroom also has a hairdryer, dove shower gel and hair soap, perfect even if you have forgotten your shampoo! Complete in the room is a nespresso machine and kettle, great for myself and my partner as we are a fan of tea and coffee. The room also has... More 

Was this review helpful? Yes
RBronsema, General Manager at Carol, responded to this review

Dear Rebecca, we almost blushed reading your extensive review. Thank you so much !!! More 

Maidstone, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

This place has really good points and a couple of negatives. The rooms and bathrooms are clean and modern. There is a small outside sitting area. The staff are pleasant and the restaurant is cheap and the food is wonderful. The breakfast is really nice and there is plenty of it with lots of choice. On the down side it... More 

Was this review helpful? Yes
RBronsema, General Manager at Carol, responded to this review

Dear Wendie, thank you for your kind words. Your problem was of course with the heat outside. There really were some exceptional hot days. Normally this is only 7-14 days a year, so you had bad luck this time. We do not sell the hotel rooms having airconditioning, allthough on the topfloor the rooms are provided with airco. The swimmingpool... More 

London, United Kingdom
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 28, 2015

Nice modernised building, friendly staff, nice breakfast. Room was spotless and beautifully presented. Just a few hundred metres from the O2, 5/6 metro steps from the old town and a quiet area. Happy to recommend and revisit.

Was this review helpful? Yes
RBronsema, Manager at Carol, responded to this review

Dear John B, Thank you so much for your positive review. As you have obviously seen a lot of hotels we value your words all the more. Hope to see you again! More 

Bedford
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 18, 2015

We booked a room and an apartment - which was two rooms with a shared bathroom. The rooms were clean, comfortable and light and airy. The restaurant was good for breakfast and we had superb steaks for dinner - some of the best we have ever tasted worldwide, at good prices too. Sadly the restaurant / bar was understaffed so... More 

Was this review helpful? Yes
RBronsema, Manager at Carol, responded to this review

Thank you very much for your very positive review. We are very glad that you liked the steakes so much. We will check with our staff why it took so long, this is a very rare complaint, which we will improve on. The water of the swimming pool is 27 degrees Celcius, which is the normal temperature also for public... More 

1 review
5 of 5 stars Reviewed January 5, 2015 via mobile

Very comfortable, close to a subway station, clean, nice breakfast, fair price and everybody from the staff were really really helpful. Im sure Im gonna come back again. Special thanks to the manager Mikaela.

Was this review helpful? Yes
RBronsema, Manager at Carol, responded to this review

thank you very much for this review and Mikaela is of corse very pleased with your compliments! Hope to see you another time. More 

Perth, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 5, 2015 via mobile

This was our first trip to Prague and I found this place through Trip Advisor and I was very happy. It's located about 30 minutes from the airport and if you are a first timer to Prague I recommend you get an airport transfer through Prague Airport Transfers. For a 4 seater car it's around AUD30 so it's great value... More 

Was this review helpful? Yes 2
RBronsema, Manager at Carol, responded to this review

Thank you so much for your very positive review. Your tip about the public transport is very practical ("Make sure you hang onto your ticket"). The metro has no gates, everybody can walk in freely, but of course you can be controlled on the platform or in the train. More 

Bristol, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed September 30, 2014

Very nice, clean and comfortable hotel. The staff were all helpful and friendly. We were at a conference at the O2 Arena and it was about a 5 minute walk away - couldn't be better. Also only 5 stops on the Metro to the centre of Prague so good for sight seeing too.

Review collected in partnership with BudgetPlaces

Was this review helpful? Yes
RBronsema, General Manager at Carol, responded to this review

Thank you very much! We noticed of course that there were more visitors for the conference in the hotel and that there was a pleasant atmosphere among them. We hope that the conference was productive. More 

New York City, New York
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed September 6, 2014

I was in Prague to attend a conference at the Clarion Congress Hotel. This hotel is excellent value for your money. It is not centrally located, but a tram/subway ride away will get you to the city center in 10-15 minutes. The breakfast spread was really great! Lovely staff, nice restaurant open 9:30 pm for food and 11 pm for... More 

Was this review helpful? Yes
RBronsema, Manager at Carol, responded to this review

Dear Sher, we are of course very happy with your nice words about the hotel. We especially appreciate your remark about the area. A lot has changed and still is changing here in the immediate surroundings (shoppingmall, Arena, apartments etc) but also if you walk from the hotel to the center you will see the devolpment which Prague is undergoing.... More 

Stockholm
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 13, 2014

We just came back after staying at Hotel Carol for 5 nights. When we arrived we were greeted by a young woman who was very nice and professional. She answered kindly to our questions and made us feel welcome. There's parking options outside the hotel and a also a garage. The location of the hotel is quite good. There is... More 

Was this review helpful? Yes 1
RBronsema, Manager at Carol, responded to this review

Dear Danniee, thank you for taking the time to write this extensive review. First of all many thanks for your positive remarks and the overall recommendation as you write "don't hesitate to book this hotel". Of course you also made some "downside" remarks. One of our receptionists did not make a good impression on you, for which we are sorry.... More 

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