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All 668 Prague hotels

Crowne Plaza Hotel Prague

4.0 of 5 Hotel   |   Koulova 15 | Praha 6, Prague 16045, Czech Republic (Praha 6)
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74%
Ranked #270 of 668 hotels in Prague
Certificate of Excellence 2013
A recent review
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429 people have reviewed this hotel

Traveler rating
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    88
    17
    10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed recently for two nights, and before the trip I have I say the staff went above and beyond. I used Prague as the place to propose, and having contacted te hotel, they offered advice, gave me a free upgrade, and even checked me in early as I took an overnight train. On check in the staff were... More

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Melbourne, Australia
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here as part of a tour group. The hotel is located about 4-5kms from the centre of town. You can take either tram 5 or 8 and it takes around 20mins. The hotel is straight out of the Communist era and the hallways to the rooms look more like an institution than a hotel. Rooms are a good size... More

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Prague, responded to this review

Dear Aussie1313, We'd like to thank you for leaving a review about your experience. We regret to see you did not completely enjoy your time as our guest. We do take all of our reviews very seriously to help target areas that may need improvements and additional attention. We have shared your comments with the staff and we’re confident the... More

Moscow, Russia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed March 7, 2014 via mobile

Being a superior Stalin-skyscraper building with 1950-s style decor inside, the hotel definitely lacks renovation. The breakfast served is definitely too poor for a 4-star house, carpets are old and sometimes stained, TV set in the room as a Grundig produced somewhere in 1990s, wifi was present only in some parts of the hotel (the was none in my room).... More

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Prague, responded to this review

Dear BigManul, Thank you for taking the time to provide feedback on your stay. It is unfortunate the value prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff... More

Donegal
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 26, 2014

I stayed at this hotel for just one night and have to say, the service is impeccable! The male receptionist on duty last weekend (Friday 21st) allowed us to check in early and was very helpful, friendly and informative. Although we had booked a standard room (Employee rate), he got us a double room with no hassle and at no... More

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gold Coast
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 22, 2014

I stayed 2 nights at this hotel as part of a group tour. From the front the hotel looks quite impressive and the lobby is quite beautiful. when you get to the room it is quite a shock. Welcome to 1984. The décor is apricot with floral curtains and floral quilted bedspreads and very old outdated timber furniture. The tv... More

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CPPrague, Manager at Crowne Plaza Hotel Prague, responded to this review

Dear guest, We appreciate you taking the time to write a review of our hotel. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. Please accept my sincere apology for the shortcomings you experienced and regret our hotel did not live up to your expectations... More

Arilje
Contributor
16 reviews 16 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 10, 2014

Very pleasant stay. The staff is really kind and very helpful. Everybody was quite friendly and very professional. We enjoyed our stay and no one was to pushy to make us feel uncomfortable. For the hotel, rooms are nice and big, with extra space, nice hotel. Nice, European breakfast. Although it is about 2km from downtown, it can be reached... More

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CPPrague, Manager at Crowne Plaza Hotel Prague, responded to this review

Dear guest, Thank you very much for taking the time to write about your recent experience with us.It was real pleasure to learn that your stay with us was such a pleasant one. Your satisfaction is of utmost importance to us as we constantly strive to make your experience a great one. We will be more than happy to welcome... More

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed February 10, 2014

We had been here for one night. The hotel is very well located and the structure is very pleasing. Breakfast and eating area were nice. I particularly wasn't too impressed by the room quality and service of the staff. Rooms very quite sad for the name of Crowne Plaza. The hotel can do better!

Was this review helpful? Yes
CPPrague, Manager at Crowne Plaza Hotel Prague, responded to this review

Dear guest, Thank you for taking the time to provide us with feedback regarding your recent stay with us.We appreciate your feedback as this is our best resource for improving guest services.. I hope you had a wonderful vacation, and should you have any future accommodation needs, we look forward to the opportunity to welcome you again.Regards, Eliska More

Chorley, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 31, 2014

We had a 3 night break here last week and was very impressed with the hotel, It was nice and clean . The stay was using reward points and we were still given an upgrade. Staff tried their best all the time and were courteous and friendly .Would stay there again

Was this review helpful? Yes 1
CPPrague, Manager at Crowne Plaza Hotel Prague, responded to this review

Dear guest, thank you very much for your recent stay in Crowne Plaza Praguel. We are happy you have enjoyed your stay with us. Thank you as well for taking a time to share your positive feedback with other travelers. Regards,Eliska More

miami florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 29, 2014

My wife and I stayed at this hotel during our honeymoon and found it to be a great place to stay. The staff was excellent and made us feel welcome. Most of the staff speaks several languishes, including English. We arrived at Prague airport and had one of the hotel drivers pick us up, This is a great service and... More

Was this review helpful? Yes 1
CPPrague, Manager at Crowne Plaza Hotel Prague, responded to this review

Dear guests, thank you very much for your recent stay in Crowne Plaza Prague. We are happy you have enjoyed your honeymoon stay with us. Thank you as well for taking a time to share your positive feedback with other travelers. We wish you all best in your marriage! It will be our pleasure to welcome you again. Kind regards... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed January 17, 2014

We were there in the spring with a group tour. During breakfast time, we were told we couldn't use the normal dinning room and had to walk over to a separate building in the back while it was raining. The waiters were down right rude and couldn't speak any English. All they cared was selling us bottle water at market... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Prague, responded to this review

Dear Bill C, Thank you for taking the time to review our property. I am pleased to note that you liked our hotel facility. It is our goal to consistently ensure our facilities and service are superior and we strive to provide rates that are competitive in the area. It is regrettable that you received service that was less than... More

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Additional Information about Crowne Plaza Hotel Prague

Also Known As:
Crowne Plaza Prague
Address: Koulova 15 | Praha 6, Prague 16045, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Praha 6
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#171 Luxury Hotel in Prague
#174 Family Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Hotel Prague 4*
Official Description (provided by the hotel):
The Crowne Plaza Prague hotel - The Place To Meet in Prague the mysteriously magical city with One Hundred Spires! The Crowne Plaza Prague hotel is located just a quick drive from the Prague Airport, local offices (SUN, Siemens, Canon, Uniqa, Olympus) and within a short distance of Prague Castle and the city centre. Dating back to 1950 s it has a long history and shows elements of art deco style. Many of 254 luxurious and spacious rooms and suites have a breathtaking view of Prague. The Crowne Plaza Prague hotel offers one of the largest conference facilities in Prague. With 15 meeting rooms and the Congress Hall for up to 380 guests the Crowne Plaza Prague hotel is a perfect convention location. All meeting rooms have a day-light and air-condition system. The Sky Lounge at the rooftop level of the Tower has been inspired by nature and designed as the 'hotel within a hotel'. It caters to all those who enjoy ultimate privacy and personalised service. Escort yourself to the magnificent 360 view across the city, including the Prague Castle area. The 'Harvest' Restaurant with Czech and international Cuisine pampers all gourmets with extraordinary culinary delights. The Armstrong Bar is the right place simply to relax. We look forward to welcoming you! ... more   less 
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