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Golden Well (U Zlate Studne)

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U Zlate Studne 166/4 | Mala Strana, Prague 118 00, Czech Republic
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Golden Well (U Zlate Studne)
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Golden Well (U Zlate Studne)
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1,347 reviews from our community

Traveler rating
    1,274
    52
    11
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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Paris, France
Top Contributor
90 reviews 90 reviews
25 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our oldest daughter and her husband attend a convention each March, and afterwards they pick somewhere they want to go with us, and we join them. This year, they picked Prague, and we were happy to recommend the Golden Well in hopes that we would again have a fantastic experience. We were not disappointed. Both couples booked the Romance package,... More 

Was this review helpful? Yes
Walnut Creek, California
Contributor
20 reviews 20 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This is a long overdue review, we stayed in Prague during Christmas a couple of years ago. We choose this hotel because of the package deal and recommendation - picking us up at the airport and dropping us off at the train station (must do!). The service is excellent, the rooms very nice, comfy beds and quiet. The food is... More 

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Portland, Oregon
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

As you check in, you are met by a wonderful staff who orient you to the city and the hotel. Wonderful suggestions from sight seeing to resturants. They made tour guide arrangements for us which were excellent. We elected to have breakfast as part of our package, which were excellent. The hotel resturant for dinner was excellent.

Was this review helpful? Yes
Jiri_Hlavaty_GM, Generální ředitel at Golden Well (U Zlate Studne), responded to this review

Dear Deb T, thank you so much for your review. We are happy to see that you consider our hotel and restaurant excellent. We would love to welcome you back once we also have a summer terrace! You should come see it, it would be great to see you again. Kind regards, Jiri Hlavaty General Manager More 

London, England, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Having spent a long time scouring the web for a suitable Prague hotel to take my girlfriend to I came across the Golden Well. The website and reviews were impressive, but neither prepared us for the experience that was awaiting. Collected from the airport by the hotel limousine we were whisked into town and up the cobbled streets to castle... More 

Was this review helpful? Yes 1
Jiri_Hlavaty_GM, Generální ředitel at Golden Well (U Zlate Studne), responded to this review

Dear Upw00ds, thank you so much for your review and all the praise. You are really right that one can only experience this by themselves as the hotel has such a unique atmosphere and it is indeed the small things that make the difference. It would be great to see you and your girlfriend again. Kind regards, Jiri Hlavaty General... More 

Tartu, Estonia
Reviewer
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wife and I stayed at Golden Well four nights. When we arrived from a long day of travel and late at night, we were welcomed with drinks and a complimentary plate of fruit and cheeses. In our experience it is rare to have as much complimentary 'niceities' as we had at Golden Well. It was simply the best hotel experience... More 

Was this review helpful? Yes 5
Jiri_Hlavaty_GM, Generální ředitel at Golden Well (U Zlate Studne), responded to this review

Dear Boyle1983, We are so honoured that you chose to stay with us at The The Golden Well hotel and even happier to hear that you had such a fantastic time! Thank you so much for detailing your entire experience and letting us know what all you loved. We really appreciate all of your kind words about our attention to... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff was simply amazing and that is just the beginning. The rooms are spacious and have every amenity you can imagine. From your own router for wireless connection to Apple TV to fresh fruit and desserts. This hotel has hit everything perfectly. The bathrooms were clean and carried the same theme of amenities. The list goes on and on,... More 

Was this review helpful? Yes 1
Jiri_Hlavaty_GM, Generální ředitel at Golden Well (U Zlate Studne), responded to this review

Dear Matt R, thank you for your amazing review. It is so nice to hear that all the hard work pays off because guests like you enjoyed everything we had to offer. Thank you again for taking the time and really sharing your true and honest experience with everyone in the TripAdvisor community. Kind regards, Jiri Hlavaty General Manager More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I stayed here for 3 nights and felt it was one of the best hotels we have ever stayed in-from the onset at arrival all the way the way through to checking out, service was impeccable and the hotel was perfectly quiet and relaxing. If coming to Prague again we would definitely return to the same hotel.

Was this review helpful? Yes 2
Jiri_Hlavaty_GM, Generální ředitel at Golden Well (U Zlate Studne), responded to this review

Dear Tom F, thank you so much for your impressive words and that you consider us one of the best hotels you have ever stayed in. It would be geat to see you again soon. The hotel tries to have new perks every season so there is definitely something to look forward too. Kind regards, Jiri Hlavaty General Manager More 

Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I had the best stay at this hotel. I received a complementary bottle of red wine and cheese plate, a one on one tour of the hotel so I knew where everything was. I also was offered a late check out free of charge, to tee up with my train. Always a smile and a hello from everyone, happy to... More 

Was this review helpful? Yes 1
Jiri_Hlavaty_GM, Generální ředitel at Golden Well (U Zlate Studne), responded to this review

Dear Becc D, We are so happy that you were able to stay with us on your trip to Prague! Thank you for all of your kind words about our team and amenities. We are glad that you enjoyed it all! We really appreciate you taking the time to share your experience with us and the entire TripAdvisor community, and... More 

Leeds, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Read the reviews before we booked and were not disappointed. From moment we were picked up via private transfer from airport to when we returned to airport in same way can honestly say the service was superlative. Location not to be undersold - this is the side of Prague you want to be on for sophistication and a little bit... More 

Was this review helpful? Yes 2
Jiri_Hlavaty_GM, Generální ředitel at Golden Well (U Zlate Studne), responded to this review

Dear vivianonholiday, We are so extremely grateful for your amazing review, and we are so honoured that you had a fantastic time with us at The Golden Well Hotel. Our team constantly tries to go above and beyond when it comes to accommodating every single person who walks in our front door, so it was truly our pleasure to have... More 

Brighton and Hove, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have just spent two nights in this gem of a hotel hidden away in a little cobbled cul de sac. Yes all the superlatives are warranted. The hotel is spotless and beautifully appointed and in a great location a few minutes walk from Charles bridge. The staff are without exception friendly and the service faultless. If you want an evening... More 

Was this review helpful? Yes 2
Jiri_Hlavaty_GM, Generální ředitel at Golden Well (U Zlate Studne), responded to this review

Dear Squire48,  We are so pleased to hear that you had such a superb stay with us at The Golden Well hotel! Thank you for taking the time to share your experience with us and the entire TripAdvisor community. We couldn't be happier to see your kind words about everything from our location to the breakfast and especially our exceptional... More 

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Staying in Hradcany & Letna

Neighborhood Profile
Hradcany & Letna
Your experience in Prague will never be complete if you do not see it from the top. Hillsides, stretched from the west to the north, provide spectacular views of greenish copper cupolas, narrow cobblestone streets, bridges connecting both river banks and green gardens from red-roof tops of centuries-old houses. Prague pulls you into its 1300 year old history. Walking up the hill or stairs to Prague Castle, the historical seat of Czech rulers and the majestic Saint Vitus Cathedral can leave you speechless (and out of breath). Luckily, plenty of terrace cafés overlooking gardens and beautiful parks are available to provide rest and a place to catch your breath again.
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