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Hotel Union Prague

Ostrcilovo Namesti 462/4, Prague 128 00, Czech Republic
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Hotel Union Prague
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328 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

The hotel is looking tired and in need of renovating. There is no coffee/tea making facilities in the room and it took us a day to get the heating to work!!!! It's situated in the south of Prague so to get to the old town you either need to walk 3 miles or get a tram. There are no decent... More 

Helpful?
Thank EmmaA4978
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 11, 2015 via mobile

Prague is lovely Like a few reviews I think my biggest gripe was the bed. The bed was simply the most uncomfortable bed I've ever slept in and at 36 I'm not a complainer but I have a sore back and a bed with no sprung mattress just a hard thing was terrible. I met a man in the lift... More 

Helpful?
3 Thank Tomredmon
1 review
4 of 5 stars Reviewed December 10, 2015 via mobile

New to the city, was very pleased with the front desk staff, especially "Barbara" who had assisted with travel and dining recommendations. Would stay here again. Hotel is convenient to tram transport as well.

Helpful?
Thank AriPlano
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 7, 2015 via mobile

Should have expected a big difference between the photos and reality. There are only 2 good things abot this hotel. Wifi, breakfast and the fact that they are near a tram station. Reception : 50/50 chance of a food service or a very bad service. The bathrooms are extremelly low quality. Rooms are never cleaned properly , you can hear... More 

Helpful?
1 Thank Aftene R
Barush K, head of reception at Hotel Union Prague, responded to this review

Good afternoon, dear guest. Thank you for you review which I and the team together have gone through. As you might understand, we are grateful for all feedback that we receive, although we are disappointed that this time was not a perfect stay for you. Being average is something that my team and I will do our most to rectify... More 

Banbury
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 7, 2015

After having read some of the reviews I was a little dubious about staying in the Hotel Union, although it was a very reasonable price. Upon arrival we were checked in by a really friendly receptionist (Lucy) told we had been given the suite as there were a few of us ladies - the rooms were a little dated, but... More 

Helpful?
1 Thank DebbieW71
Barush K, head of reception at Hotel Union Prague, responded to this review

Good afternoon, thank you for your comment. It is a true pleasure to learn that all aspects of your stay were excellent. Welcome back :-) More 

Dublin, Ireland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 5, 2015

We spent three nights in hotel as part of an economic package deal. The receptionist on our arrival was unfriendly and particularly serious. We were not welcomed but told to fill out the forms before we could ask any questions! Also, 'Write your home address on the back-this is for the police!' The room was adequate and clean but there... More 

Helpful?
2 Thank Dublin_Visitors
1 review
5 of 5 stars Reviewed December 3, 2015 via mobile

Very nice location, clean rooms, public transport station close range to old city centre! The hotel have big rooms and confortable beds, slim tv. I have only good words. A lot of shops are in sight also, restaurants. It's aquaiet area. Next time ... I ll come here also!

Helpful?
Thank Andrei F
Barush K, head of reception at Hotel Union Prague, responded to this review

Good afternoon, thank you for your fantastic review ! My team and I will take this opportunity to wish you a warm welcome back in the nearest future :-) More 

Newcastle upon Tyne, United Kingdom
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed November 22, 2015

My girlfriend and I stayed here for 4 nights. Off the bat, I would not by any means call this a 4-star hotel. The quality of the rooms did not show this. The staff at the front desk weren't too friendly, and our room was right next to the tram lines, which were very loud. The Italian restaurant downstairs was... More 

Helpful?
1 Thank Max_Henchliffe
Barush K, head of reception at Hotel Union Prague, responded to this review

Good afternoon, thank you very much for your feedback, it is very useful for us! We will be happy to see you again with us. All our new products and special offers you can check on our website. More 

Wexford, Ireland
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed November 17, 2015

Just back from Three nights in beautiful Prague. The Union Hotel was part of the package we booked on. We enjoyed our stay, very comfortable, clean and lovely friendly receptionists Barbara who checked us in and was there for the whole weekend with very helpful advise to Petra who checked us out. We had the noise of the tram but... More 

Helpful?
Thank wexford007
Barush K, head of reception at Hotel Union Prague, responded to this review

Good afternoon, thank you for your comment. It is a true pleasure to learn that all aspects of your stay were excellent. Welcome back :-) More 

Wexford, Ireland
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 12, 2015

My wife and I arrived at the hotel about 4pm and were by a charming receptionist who was very help full with information about tours etc. as we were staying only 3 nights she advised us to do a walking tour the next day which she booked for us there and then, her name was Lucy. The hotel food was... More 

Helpful?
Thank Margot1111
Barush K, head of reception at Hotel Union Prague, responded to this review

Good afternoon, thank you for your fantastic review.My team and I will take this opportunity to wish you a warm welcome back in the nearest future. More 

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