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All 666 Prague hotels

Hotel Novotel Praha Wenceslas Square

4.0 of 5 Hotel   |   Katerinska 38 | Prague 2, Prague 12000, Czech Republic (Praha 2)
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Ranked #207 of 666 Hotels in Prague
A recent review
4 of 5 stars reviewed 2 days ago
Jaime0831 Gricignano di Aversa, Italy
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853 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gricignano di Aversa, Italy
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My family and I stayed at the Novotel Praha Wenceslas Square due to a recommendation from a friend. The hotel itself was very nice and clean and the staff was extremely friendly and helpful. The location of the hotel was perfect for a family who did not have access to a rental car but still wanted to see all the... More

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EvaPaskova, General Manager at Hotel Novotel Praha Wenceslas Square, responded to this review

Dear Guests, Thank you for taking the time to share your experience at Novotel Wenceslas Square with the Tripadvisor community. I am glad to see that you took advantage of the hotel’s location in the heart if the city, just a few minutes’ walk from the old town and from the main attractions of the city. It is a pleasure... More

Norwich, United Kingdom
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked this Novotel hotel as the location was within waking distance to the main tourist attractions and next to the Radost FX cafe/club. Unfortunately when we arrived we were told the hotel was full. We were told this was due to a medical emergency that meant another guest had stayed on in our room. We may be cynical, but... More

Was this review helpful? Yes
EvaPaskova, General Manager at Hotel Novotel Praha Wenceslas Square, responded to this review

Dear Guests, May I take this opportunity to thank you for choosing Novotel Wenceslas Square in Prague! Please allow me to apologise for not being able to provide you with a room in our hotel, as booked. As my colleague explained you, due to an emergency situation we had to offer you a room at the Andel hotel. I am... More

Senior Contributor
34 reviews 34 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We've chosen this hotel group for our four family members (2 adults 2 children) due the promotion developed by accord group. The family room results from a couch use as a bed!... that is the room is good and designed for two people and sold for 4 (!)... There wasn't any major effort to our family confort. considering de breakfast,... More

Was this review helpful? Yes 1
EvaPaskova, General Manager at Hotel Novotel Praha Wenceslas Square, responded to this review

Dear Guests, Thank you for taking the time to share your experience at Novotel Wenceslas Square with the TripAdvisor community. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

Nahariyya, HaTzafon, Israel
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My girlfriend and I have spent 5 nights at this hotel. We think we made an excellent choice. The staff members were very friendly and spoke really clear and always tried to help. The check in/out process was extremely fast. We took a standard room, the AC worked fine and the bathroom was very shiny and clean. The WiFi in... More

Was this review helpful? Yes
EvaPaskova, General Manager at Hotel Novotel Praha Wenceslas Square, responded to this review

Dear Guest, Thank you for choosing Novotel during your recent stay in Prague and for taking the time to share your feedback with the TripAdvisor community. I am glad to see that you took advantage of the hotel’s location, just a few minutes’ walk from the old town and from the main attractions of the city. Exceeding our guests’ expectations... More

Waterloo, Belgium
Contributor
15 reviews 15 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I would say it's not a great location but it's not bad. It's a 10 min walk to Wenceslas square and 20 min walk to old town. Pros: nice pool indoor, nice breakfast, nice enough room Cons: AC does not work well. It was very warm outside and when we returned to the room it was very warm. So I... More

Was this review helpful? Yes
EvaPaskova, General Manager at Hotel Novotel Praha Wenceslas Square, responded to this review

Dear Guest, Thank you for taking the time to share your review about Novotel Wenceslas Square with the TripAdvisor community. I am pleased to read that you found our location convenient and that you enjoyed the main attractions of the city. Furthermore, I am delighted to see that you pointed out our spa and swimming pool, our breakfast offer and... More

Fribourg, Switzerland
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Hotel name is quite tricky as it is too far from Wenceslas Square to be entitled to use it as it does. You'll reach easy the city center by walk or by tram/metro, but it is not in the Wenceslas square vicinity - it takes a 10 minutes stroll. The hotel was clean and we had good family room, large... More

Was this review helpful? Yes 2
EvaPaskova, General Manager at Hotel Novotel Praha Wenceslas Square, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Novotel Wenceslas Square. In regards to your invoice our Operations Manager has already contacted you to sort out the situation and I trust that we will have the best solution for you. I am sorry to hear that you did not find the name of the hotel... More

Stockholm, Sweden
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The check in process was a bit funny. No copy of our passports, instead we have to spend 10 minutes to fill in a form with same information for all family members. Stayed at room 108 (28/7-31/7). No view, but close to the inside pool and relax area. The room was small but clean and the breakfast was better than... More

Was this review helpful? Yes
EvaPaskova, General Manager at Hotel Novotel Praha Wenceslas Square, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Novotel Wenceslas Square with the Tripadvisor community. I am happy to read that you have enjoyed the room and that you have pointed out the cleanliness of the room and our breakfast offer. I would like to apologise for the transportation incident. I have personally checked and... More

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Additional Information about Hotel Novotel Praha Wenceslas Square

Address: Katerinska 38 | Prague 2, Prague 12000, Czech Republic
Location: Czech Republic > Bohemia > Prague > Praha 2
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Novotel Praha Wenceslas Square 4*
Number of rooms: 146
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Also Known As:
Novotel Praha Wenceslas Square
Novotel Hotel Prague
Novotel Prague
Prague Novotel

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