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All 668 Prague hotels

Hotel Novotel Praha Wenceslas Square

4.0 of 5 Hotel   |   Katerinska 38 | Prague 2, Prague 12000, Czech Republic (Praha 2)
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Ranked #190 of 668 hotels in Prague
A recent review
4 of 5 stars reviewed yesterday
keikoBrossard Brossard
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783 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Brossard
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very nice hotel, lobby with xbox, toys and books for the kids, great swimming pool and excellent breakfast The room was very small, but clean and modern - kids had fun watching cartoons in czech! no english channels Historic centre of city is a good 30 minute walk, or around 15 euros taxi.

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Mumbai (Bombay), India
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The place is well located clean and friendly. Basic as it does not wven help you with baggage. Surprising for a 4 star hotel. We were there for 5 nights. Comfortable except the AC did not cool the room enough. Initial complaints got us nothing but speaking to Ms Roxanna, made al the difference. She responded very very fast. One... More

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EvaPaskova, General Manager at Hotel Novotel Praha Wenceslas Square, responded to this review

Dear Guest, Thank you for choosing Novotel during your recent stay in Prague and for taking the time to share your feedback with the TripAdvisor community. Exceeding our guests’ expectations is what we strive for and we are therefore extremely glad to hear that you had a nice experience in Novotel Wenceslas Square. I would like to thank you as... More

Hamburg
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Each time when I wanted to open the door of my room I can't do it, I need to run to the reception. At the reception, no one apologize or no one help me. That was not a friendly service. I was accuse to put the card with my mobile even If I was there in 5 minutes 3 times.

Review collected in partnership with Accorhotels.com

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EvaPaskova, General Manager at Hotel Novotel Praha Wenceslas Square, responded to this review

Dear Guests, First of all I would like to thank you for taking the time to share your experience at Novotel Wenceslas Square with the Tripadvisor community. I would like to apologise on behalf of my colleagues for the unpleasant situation that you have faced with your key card. Indeed actions should have been taken in order to create you... More

Prague, Czech Republic
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We already visited more Novotels in the different locations, and Novotel in Prague is the worst. I think that in hotels with swimming pool you should have bathrobe and the towels should be same and not old. The hotel is not at Wenceslas square, it is not far but around the hotel the streets are not really nice. Be honest... More

Was this review helpful? Yes 3
EvaPaskova, General Manager at Hotel Novotel Praha Wenceslas Square, responded to this review

Dear Guest, Thank you for taking the time to share your experience at the Novotel Praha Wenceslas Square with the TripAdvisor community. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More

Brussels, Belgium
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Not top notch Novotel quality but good value if one gets a discounted rate. The hotel is a plain business hotel, neither design, nor charm. Rooms are adequate but as windows don't open they can feel a bit stuffy, luckily the airco works well. Bathrooms are adequate but somewhat outdated. Breakfast is very nice but not exceptional. The free Internet... More

Was this review helpful? Yes
EvaPaskova, General Manager at Hotel Novotel Praha Wenceslas Square, responded to this review

Dear Guest, Thank you for choosing Novotel during your stay in Prague and for taking the time to share your feedback with the TripAdvisor travellers. I am happy to read that overall you had a nice stay at Novotel Wenceslas Square. Having our guests opinion is very important for us, as only in this way we can improve our services.... More

Vienna, Austria
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel facilities and rooms were clean and modern. The single sofa is a good size fold out bed. Well located between two trams and easy to walk as well. Felt secure walking outside hotel at night. Staff were very attentive and friendly. Only negative was the pool was a bit cold.

Was this review helpful? Yes 1
EvaPaskova, General Manager at Hotel Novotel Praha Wenceslas Square, responded to this review

Dear Guest, Thank you for choosing Novotel during your recent stay in Prague and for taking the time to share your feedback with the TripAdvisor travellers. I am glad to see that you took advantage of the hotel’s location in the heart if the city, just a few minutes’ walk from the old town and from the main attractions of... More

Cambridge, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The room was superb, spacious, very clean, and well furnished, with a good sized balcony overlooking the street, with views to the left of the hills around Prague Castle. The bathroom was well equipped with bath robe, slippers, plenty of towels, shoe shine kit, shower cap, nail file, cotton buds and cotton wool pads, 2 soaps, exfoliant scrub, body milk,... More

Was this review helpful? Yes
EvaPaskova, General Manager at Hotel Novotel Praha Wenceslas Square, responded to this review

Dear Guest, Thank you for choosing Novotel during your recent stay in Prague and for taking the time to share your feedback with the TripAdvisor community. Exceeding our guests’ expectations is what we strive for and we are therefore extremely glad to hear that you had a good experience at Novotel Wenceslas Square. It is a pleasure to see that... More

Budapest, Hungary
1 review
5 of 5 stars Reviewed 5 weeks ago

good price for value. very good location, excellent food for breakfast, only the tea spoon were missing very often and it was available sometimes only by request. The second bed for children is larger in several other novotels as far as I remember good e.g. in Paris,Amboise etc.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
EvaPaskova, General Manager at Hotel Novotel Praha Wenceslas Square, responded to this review

Dear Guest, Thank you for choosing Novotel during your recent stay in Prague and for taking the time to share your feedback with the TripAdvisor travellers. I am glad to see that you took advantage of the hotel’s location, just a few minutes’ walk from the old town and from the main attractions of the city. It is a pleasure... More

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Additional Information about Hotel Novotel Praha Wenceslas Square

Address: Katerinska 38 | Prague 2, Prague 12000, Czech Republic
Location: Czech Republic > Bohemia > Prague > Praha 2
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Novotel Praha Wenceslas Square 4*
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Also Known As:
Novotel Praha Wenceslas Square
Novotel Hotel Prague
Novotel Prague
Prague Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#99 Business Hotel in Prague #113 Family Hotel in Prague #139 Luxury Hotel in Prague #159 Romantic Hotel in Prague
Hotel Class
Official Description (provided by the hotel)
Located in the historical part of Prague, only 5 minutes walk from the famous Wenceslas Square and National Museum the hotel offers a perfect place for both leisure and business stays. High speed Wi-Fi enables you to stay in touch with your family and friends. After your long day, enjoy the bar and restaurant with international & local cuisine, relax and unwind in the fitness center, indoor swimming pool and sauna. Onsite parking available (fees apply). ... more   less 
Number of rooms
146

Questions & Answers

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